viii
SYSTEM DIAGNOSTICS.......................................................................................................... 6-7
Test Items................................................................................................................................. 6-7
Startup and Exit of System Diagnostics .................................................................................. 6-7
OFF-LINE MAINTENANCE UTILITY................................................................................... 6-10
Starting the Off-line Maintenance Utility.............................................................................. 6-10
Features of Off-line Maintenance Utility............................................................................... 6-10
RELOCATING/STORING THE NEC Express5800/ft series.................................................... 6-12
Chapter 7 Troubleshooting ...........................................................................................7-1
TO LOCATE THE ERRORS....................................................................................................... 7-2
Error Messages by LED Indication ......................................................................................... 7-3
POST Error Messages .............................................................................................................7-4
Windows Server 2003, Enterprise Edition Error Messages..................................................... 7-8
Server Management Application Error Message..................................................................... 7-9
SOLVING PROBLEMS ............................................................................................................ 7-10
Problems with NEC Express5800/ft series............................................................................ 7-10
Event Log.............................................................................................................................. 7-20
Problems with NEC EXPRESSBUILDER............................................................................ 7-23
Problems with Master Control Menu .................................................................................... 7-24
Problems with Configuration Diskette Creator ..................................................................... 7-25
Problems with NEC ESMPRO.............................................................................................. 7-26
COLLECTION OF TROUBLE LOGS...................................................................................... 7-35
Collection of Event Logs....................................................................................................... 7-35
Collection of Configuration Information............................................................................... 7-37
Collection of Diagnostic Information by Dr. Watson ............................................................ 7-37
COLLECTION OF THE MEMORY DUMP............................................................................. 7-38
Chapter 8 System Upgrade...........................................................................................8-1
SAFETY PRECAUTIONS.......................................................................................................... 8-2
ANTI-STATIC MEASURES....................................................................................................... 8-3
PREPARING YOUR SYSTEM FOR UPGRADE ...................................................................... 8-4
3.5-INCH HARD DISK DRIVE.................................................................................................. 8-5
Installing 3.5-inch Hard Disk Drive ........................................................................................ 8-6
Removing 3.5-inch Hard Disk Drive....................................................................................... 8-8
Replacing 3.5-inch Hard Disk Drive ....................................................................................... 8-9
CPU/IO Module......................................................................................................................... 8-10
Precautions ............................................................................................................................ 8-10
Removing CPU/IO Module....................................................................................................8-11
Installing CPU/IO Module..................................................................................................... 8-14
DIMM........................................................................................................................................ 8-16
Precautions ............................................................................................................................ 8-18
Installing DIMM.................................................................................................................... 8-19
Removing DIMM.................................................................................................................. 8-22
Replacing DIMM................................................................................................................... 8-24
PROCESSOR (CPU).................................................................................................................8-25
Installing CPU....................................................................................................................... 8-26
Removing CPU...................................................................................................................... 8-29
PCI BOARD.............................................................................................................................. 8-30
Installing PCI Board.............................................................................................................. 8-32