System Maintenance Manual i
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TABLE OF CONTENTS
Chapter 1 Troubleshooting IP on an SV8100 System
Section 1 Introduction ................................................................................................. 1-1
Section 2 Ping ............................................................................................................ 1-1
2.1 Pinging from a PC ..................................................................................... 1-3
2.2 Pinging from an UNIVERGE SV8100 IP Phone .......................................1-3
Section 3 Packet Traces ............................................................................................ 1-5
Chapter 2 System Maintenance
Section 1 Introduction ................................................................................................. 2-1
Section 2 Operational Test Procedures ..................................................................... 2-1
2.1 General Information ..................................................................................2-1
2.2 Before Initializing ......................................................................................2-1
2.2.1 Cable Connections ........................................................................2-1
2.2.2 Initialization Check ........................................................................2-2
2.3 System Initialization ..................................................................................2-2
2.4 After Initialization ...................................................................................... 2-2
Section 3 Troubleshooting ......................................................................................... 2-3
3.1 Remote Administration and Maintenance .................................................2-3
3.2 Problem Solving ........................................................................................2-3
3.2.1 System Down ................................................................................ 2-3
3.2.2 Partial Operation ...........................................................................2-3
3.2.3 Reset .............................................................................................2-3
3.3 Flowcharts ................................................................................................2-4
