NEC Dterm III 16DC User manual

THE BASIC KEYS ON YOUR PHONE
SPEAKER (SPKR)
Press key to use as a speakerphone. The light on the key is lit when active. (Note: Make
sure your Microphone Indicator is lit, or the other person won’t be able to hear you! Turn
the MIC on/off by pressing FNC and then 1.)
HOLD
Press key to place caller on hold. The light for the “Line Appearance” (telephone
number) key you were using will begin to double-flash green. The system will ring you
back in a minute or so to remind you there is someone on hold. Retrieve the caller by
pressing the flashing Line Appearance key.
Once you put a caller on hold, any DTerm with your "Line Appearance" can pick up the
caller by pressing your Line Appearance, which will be double-flashing red on their
phone. This is handy if you need to go to another room that has a Dterm with your Line

Appearance. You can retrieve the call by selecting your Line Appearance on the other
phone.
If you do not want another Dterm with your Line Appearance to be able to retrieve a
caller you need to put on hold, press HOLD twice. This sets "Exclusive Hold" and the
lighted Line Appearance on other DTerms will be solid red and they can not pick up the
caller you have on hold. The Line Appearance on your phone will still double-flash
green and the caller on hold can be retrieved only from your DTerm.
TRANSFER (TRF)
Press key to place caller on hold and receive "second dialtone" allowing you to dial the
number you want to transfer the caller to.
There are two types of transfers: "Unsupervised" and "Supervised". An Unsupervised
Transfer is when you hang up after dialing the number to transfer the caller to. The caller
then hears the hold music stop and the other line ringing.
A Supervised Transfer is when you stay on the line and announce the caller to the person
you are attempting to transfer the caller to. The caller hears hold music until you hang
up, and at that point, the caller is connected to the person you announced them to.
If the person you are attempting to transfer the caller can't take the call, you press
TRANSFER again. The caller hears the hold music stop and is reconnected with you.
If the person you were attempting to transfer the caller to never hangs up, they now hear
the hold music and you have established what is called a "Broker Call". Using
TRANSFER will allow you to toggle back and forth between the two for as long as
needed. Your display will show you what number you are currently connected to.
CONFERENCE (CNF)
After you have placed a caller on hold using the TRANSFER (not hold) key, you can dial
a second number and when they answer, press the CONFERENCE key and the three of
you will be connected together.
ANSWER (ANS)
Your phone is set for “Prime Line Pickup”, meaning your actual phone number (Line
Appearance number one) will always be selected when you go “off-hook” (pick up the
handset or press SPEAKER). You can then answer any Line Appearance ringing (or
flashing to indicate ringing, rather than on hold) on your phone by pressing its Line
Appearance key.
The ANSWER key eliminates having to hunt for the flashing light. If one is ringing and
flashing, just go off-hook and press ANSWER. If more than one is ringing, it will select
the first in line as laid out on your Line Appearance keys.

LAST NUMBER REDIAL / SPEED CALLING (LNR/SPD)
Press key to go off-hook and view last number dialed. By continually pressing the
LNR/SPD key, you can scroll through the last five numbers you’ve dialed. When you get
to the one you want press the “star” key and the phone will redial the number.
RECALL
“Recalls” dialtone. Press the RECALL key if you’ve made a mistake dialing, the person
you were talking to hangs up and you need to make another call, etc. Saves you having
to hang up and start all over. (Note: If you press RECALL when you’re in the middle of
a call, you will hang up on the other person!)
If you have someone on your Prime Line (actual phone number) on hold, you can not
recall dialtone using the RECALL key. You can get dialtone by selecting a Line
Appearance that is not in use.
If you have put someone on a Line Appearance other than your Prime Line on hold from
on your phone, you can recall dialtone by pressing your Prime Line key or another Line
Appearance key that is not in use.
(Note: If you have put someone on a Line Appearance other than your Prime Line on
“Exclusive Hold” from your phone, you have locked out the phone whose Prime Line is
the associated Line Appearance on your phone from using their Prime Line until you take
care of the caller you’ve put on Exclusive Hold on their line!)
UP / DOWN ARROWS
Used to adjust :
-- LCD Contrast: Press up/down arrow key while phone is idle.
-- Speaker/Receiver Volume: Press up/down arrow key during conversation.
-- Ringer Volume: Press up/down arrow key during ringing. (Note: If you need to keep a
caller on hold for an extended period and don’t want to be hear the ringing reminder, you
can use the “down” key to reduce the Ringer Volume. When you are able to get back to
the caller, remember to bring the Ringer Volume back up using the “up” key before
taking them off hold… otherwise you may forget to turn your Ringer Volume back up
and you won’t hear any ringing on your next call!)
FUNCTION (FNC)
This key is used to activate terminal setup functions and to program unused Line
Appearance / Feature Keys as One-Touch Speed Dial keys.
To activate Terminal Setup Functions:
Microphone On/Off - The MIC lamp shows the status of the built-in microphone. To
change microphone status: Press FNC and 1 to turn the microphone from on to off, or
from off to on.

To Adjust Initial Receiving Volume - To change the handset receiver volume: Press
FNC and 2. The DISPLAY shows the current volume. Press FNC and 2 to alternate
between Small and Large volume. When you’re satisfied with a choice, do nothing and
the selection on the DISPLAY will go out and you’re set.
To Select Ringer Tone - The Dterm has 4 kinds of ringer tones. Press FNC and 3 and the
LCD displays the current tone (number 1~4). Press 3 again to scroll through the 4 tones.
When you’re satisfied with a choice, do nothing and the selection on the DISPLAY will
go out and you’re set. (Note: The ringer tone is set for all Line Appearances on your
phone; you can not have different tones for different Line Appearances on a single
phone.)
To Adjust Transmission/Receiving Volume - Press FNC and 4. The LCD displays the
current volume. Press FNC and 4 again to alternate between small and large volume.
To Activate “Hands-Free” Operation - Press FNC and 5. In this mode, when another
DTerm dials your number and presses their Line Appearance / Feature Key programmed
as an INTERCOM button, they can activate your speakerphone without you having to
touch anything. When you are a member of a Paging Group, your speakerphone will
activate when another in your group presses their PAGE button.
To Deactivate “Hands-Free” Operation - Press FNC and 6. In this mode, when another
DTerm dials your number and presses their Line Appearance / Feature Key programmed
as an INTERCOM button, they can not activate your speakerphone, they will continue to
hear your phone ringing until you answer with either the handset, headset or speaker. If
you are a member of a Paging Group, your speakerphone will not activate when another
in your group presses their PAGE button.
Call Indicator Lamp On/Off - You can choose if you want the call indicator lamp to flash
during ringing. (Note: This does not affect your light turning on for Voicemail Messages
Waiting.) Press FNC and 7.
To program unused Line Appearance / Feature Keys as One-Touch Speed Dial keys:
1. Press FNC button.
2. Press desired Speed Call button.
3. Enter desired telephone number or feature code on the keypad. Display indicates digits
dialed. (To program a “flash”, press Recall key as first digit. To program a “pause”,
press Recall key as any digit other than the first digit.)
4. Press FNC again to save the number.
To verify:
1. Press FNC button.
2. Press desired Speed Call button.
3. Display indicates digits programmed.

To make a call using One-Touch Speed Dial keys you’ve programmed:
Using handset: Pick up handset and press desired Speed Call key.
Using speakerphone: Press desired Speed Call key. Speakerphone activates and dials
number.
EXAMPLES OF LINE APPEARANCE / FEATURE
KEYS THAT CAN BE PROGRAMMED BY
TELECOMMUNICATIONS
CALLER ID
When a call comes in the number is “captured” and this key will light. You can press
the lit key and scroll through up to 3 missed calls using your display. Stored numbers
can be deleted by pressing the “#” key while being viewed.
FWD-ALL
Takes the place of having to dial #2 to set all calls to forward to another number and
dialing *2 to cancel. In addition, when your phone is forwarded the light on this key is
lit to remind you the feature is activated.
FWD-DA
Takes the place of having to dial #6 to set calls to forward to another number after 4-5
rings and dialing *6 to cancel. In addition, when your phone is forwarded the light on
this key is lit to remind you the feature is activated.
FWD-BY
Takes the place of having to dial #3 to set calls to forward to another number when your
phone is busy and dialing *3 to cancel. In addition, when your phone is forwarded the
light on this key is lit to remind you the feature is activated.
CALL BACK
Takes the place of dialing #1 to have the phone ring you back when you get a busy signal
calling someone on campus or can’t get an outside line.
DO NOT DISTURB
Used to make your line busy to others rather than leaving your phone off-hook. Also
useful to silence the ringing reminder when you have to keep someone on hold for an
extended time. The key lights to let you know the feature is activated.
INTERCOM
Used to dial another DTerm and if their line is not busy. Press this key and you will
activate their speakerphone without them having to touch anything. Requires other
phones to have FNC 5 (Allow Hands-Free Operation) active.

PAGE
Paging Groups can be set up so pressing one button will activate all speakerphones in a
group of DTerms and flash their Prime Lines. The person you need to talk to can pick up
the handset of any DTerm in the group, press it’s flashing Prime Line and you will be
connected. Requires other phones to have FNC 5 (Allow Hands-Free Operation) active.