Neopost IM-16 User manual

Incoming System
User Guide
IM-16

3MINUTES TO SET UP AND DISCOVER
Overview of the letter opener
1. Power cable
2. Extension arm
3. I/O button
4. Transport rollers
5. Pressure arm
6. User’s guide
7. Catch tray (optional)
8. Basic unit
9. Counter (optional)
The power cable and user’s guide are delivered with the
basic unit.
1
2
3
4
56
7
8
9

3MINUTES TO SET UP AND DISCOVER
Installation of the letter opener
1. Place the letter opener on a firm level
surface.
2. Lift the right side of the basic unit in
order to place it on the two pins of
the catch tray.
3. Check to make certain that the mains switch is turned off (I/O
button on the rear side of the unit).
4. Connect the power cable to the letter
opener and a grounded single phase
power-mains. The letter opener is
now ready for operation.
Counter
The system is (optionally) equipped with
a counter. With the counter you can
read the number of opened letters.
Press the red button for two seconds to
reset the counter to zero.

RUNNING AJOB
1. Switch on the letter opener (I/O switch on the rear side of
the unit).
2. Sort out any unsuitable letters (e.g. plastic bags and letters
that are thicker than 4 mm, or made from synthetic materials).
See specifications for further information.
3. Tap the stack of letters (address
field toward the front and flap facing
upwards) on a flat surface several
times in order to line up the lower
edges. This ensures that the contents
slip down inside the envelope and are
not damaged when the letters are slit
open.
4. Turn the stack of letters upside
down (address field toward the front
but flap facing downwards).
Loosen up the stack just enough so
that the top of each letter rests on
the letter supporting surface. Make
certain not to tap the stack again.
5. Insert the prepared stack of
letters between the transport rollers
and the pressure arm.

RUNNING AJOB
6. Press the green button to start the opening.
7. Press the red button when all letters have been opened and
to stop the system.
Tips on running a job
Letters do not have to be sorted
according to size, but they should be
arranged to face in one direction.
To improve the machine efficiency,
large envelopes should be placed
behind the smaller ones in the letter
opener.
In case large letters have to be
opened:
1. Unfold the extension arm, as
shown on the figure.
2. Place the envelopes in landscape
mode.
Use the indicators on the letter supporting surface for the
thickness of the stack of letters. The maximum thickness
is determined by the letter size. Do not process more
letters than indicated in one batch.

SAFETY
Before switching on your letter opener, please read this document
and keep it near the machine as a reference.
The letter opener complies with standard safety regulations for
office equipment of this type. Before operating it, read the
following tips to assure safe operation:
• Follow the instructions for installation and operation to the let-
ter opener carefully.
• Connect the letter opener to a grounded single-phase power
mains.
• Do not remove any parts.
• All maintenance and repair must be done by an authorized
service engineer. Non-observance of this rule will void your
warranty.
• Do not use water or benzene to clean your letter opener.
• Avoid operating your letter opener without any letter inserted
into it. This would reduce the lifetime of the machine.
Switch off the letter opener when the unit is not in use
over longer periods of time (I/O switch on the rear side of
the unit).
*4148922T*
Edition 4148922T/C - 12/2014
Specifications and design are subject to change without prior notice.

TROUBLESHOOTING
PROBLEM SOLUTION
The letter opener
does not feed
letters into the
cutting unit.
Apply a slight amount of pressure to the
pressure arm or stack of letters until the
letters are fed again one by one.
Letters are
jammed in the
cutting unit.
1. Remove the stack of letters, which are not
jammed, from the feeder. Apart from the
letter that is jammed, pull the remaining
letters back and out of the cutting unit.
2. Subsequently pull the letter that is
jammed out of the cutting unit in the
direction of transport.
Letters are not
properly opened.
Contact your service organization.
Under no circumstances use any objects such as a pair of
scissors in order to remove any bits of paper from the
cutting unit.

MAINTENANCE AND SPECIFICATION
Maintenance
Periodically, clean the feed rollers with a moistened cloth or a
cleaning liquid that is recommended by your dealer.
Specification
Dimensions Basic unit with catch tray
Length: 825 mm (32.5")
Depth: 388 mm (15.3")
Height: 230 mm (9.1")
Weight approximately 7 kg (15.5 lb)
Power source as written on the type label
120V-230V AC / 60 Hz/50Hz / 0,8A - 0,4A
Rate 300 letters per minute (DIN C6 in length)
Feeder capacity Maximum weight: 800 g
Noise level Lwa = 63 dB (A)
Material Paper envelopes
Minimum size: 90 x 140 mm (3.5" x 5.5")
Maximum size: 260 x 330 mm/(10.2" x 13.0")
Maximum thickness: 4 mm (0.16")
Monthly volumes Average monthly volumes: 2400
Maximum monthly volumes: 10.000 (over a
period of 5 years)