Neopost ProLite E2002WS User manual

4145435L/C
18/09/2009 ORIG0330-1
USER'S GUIDE
IS-440
FRANKING MACHINE

4145435L/C
18/09/2009 ORIG0330-2
CONTROL PANEL DESCRIPTION INSIDE
CONTACTINGNEOPOST
ContactNeopostforfurtherassistanceifyouhaveproblems
inoperatingthemachine:
Tel:[phone]

4145435L/C
18/09/2009 ORIG0330-3
CONTROLPANEL
(seemanualsection2.3)

4145435L/C
18/09/2009 ORIG0330-4
4145435L/C - 18/09/2009

Table of Contents
1Read this First 1
1.1 What you will Find in this Manual..............................................3
1.2 Safety Requirements.................................................................5
2Meet Your Mailing System 9
2.1 System Layout.........................................................................11
2.2 Control Panel Features ...........................................................13
2.3 Connections ............................................................................16
2.4 Power Management ................................................................18
3Processing Mail 21
3.1 Choosing a Type of Imprint .....................................................23
3.2 Preparing and Starting your Work Session.............................25
3.3 Processing [Standard] Mail .....................................................32
3.4 Printing [Received] for Incoming Mail......................................40
3.5 Running Seal Only [Pass Through] Mail .................................43
3.6 Settings Details .......................................................................46
3.7 Complementary Operations ....................................................61
4Money Operations 63
4.1 Overview .................................................................................65
4.2 Managing Credit ......................................................................66
4.3 Unlocking the Meter (PSD) — (Audit) ....................................69
5Managing Accounts and Access Rights 71
5.1 Accounting and Access Rights Overview ..............................73
5.2 Selecting an 'Account Mode '..................................................74
5.3 Guidelines to Setup Account...................................................75
5.4 Selecting an 'Account Mode'...................................................80
5.5 Managing the Accounts...........................................................81
5.6 Managing the Operators .........................................................88
6Reports 93
6.1 Report Overview......................................................................95
6.2 Generating a Report................................................................97
6.3 Counter Data ...........................................................................98
6.4 Postage Data.........................................................................100
6.5 Credit Data ............................................................................102
6.6 Account Data.........................................................................104
7Online Services 109
7.1 Online Services Overview .....................................................111
7.2 Connecting to Online Services..............................................112
7.3 Uploading Statistics...............................................................116
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7.4 System Online Services........................................................ 117
8Configuring your Mailing System 119
8.1 Settings Overview................................................................. 121
8.2 Logging in / out as the Supervisor ....................................... 122
8.3 Changing the Display Language .......................................... 124
8.4 Enabling/Disabling Sounds .................................................. 125
8.5 Adjusting Display Contrast ................................................... 126
8.6 System Time-outs and Settings........................................... 127
8.7 High Value and Low Credit Warnings and PIN Code........... 129
8.8 Weighing Settings................................................................. 130
8.9 Imprint Default Settings ........................................................ 136
8.10 Job Memories ....................................................................... 140
8.11 Connection Settings.............................................................. 143
8.12 Time and Date Management ................................................ 146
9Options and Updates 147
9.1 Options and Updates Process.............................................. 149
9.2 Using the Mailbox ................................................................. 150
9.3 Managing Options................................................................. 152
9.4 Managing Slogan ................................................................. 154
9.5 Managing ERAs.................................................................... 156
9.6 Managing Postal Rates......................................................... 158
9.7 Updating System Software ................................................... 160
10 Maintaining your Mailing System 163
10.1 Maintaining the Ink Cartridge ............................................... 165
10.2 Filling and Adjusting the Feeder Sealer................................ 171
10.3 Cleaning the Mail Path.......................................................... 172
10.4 Maintenance processes ....................................................... 175
11 Troubleshooting 177
11.1 Paper Jamming .................................................................... 179
11.2 Label Jamming .................................................................... 183
11.3 Weighing Problems............................................................... 184
11.4 Diagnostics and System Data .............................................. 185
12 Specifications 189
12.1 Mail Specifications ................................................................ 191
12.2 Environmental Conditions..................................................... 193
12.3 General Specifications ......................................................... 194
12.4 Operating Specifications....................................................... 195
Index 197
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Read this First
This section contains important information about safety precautions and environ-
mental recommendations to operate your equipment in the best possible conditions.
1.1 What you will Find in this Manual..........................................3
1.2 Safety Requirements ..............................................................5
How to Disconnect your Mailing System........................................................................... 8
1Read this First
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Read this First
2
1
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Read this First
3
1
What you will Find in this Manual
1.1 What you will Find in this Manual
Section 1: Read this First
Make sure your have read and fully understood the safety requirements in
this section. This section also includes a list of acronyms and symbols used
in the manual.
Section 2: Meet Your Mailing System
System features, reference descriptions of elements and controls, mail for-
mat and how to power your mailing system off.
Section 3: Processing Mail
Processing mail using the mailing system: choosing a type of task, weighing,
selecting a rate, sealing your mail, running batches, etc.
Section 4: Money Operations
Loading postage credit
Section 5: Managing Accounts and Access Rights
How you can change accounts as a user, or set up accounts and control
access to the mailing system as the supervisor.
Section 6: Reports
How you can generate and print out reports for the mailing system usage,
credit usage, account usage, etc.
Section 7: Online Services
Using your mailing system for online postal services and connect your
machine for upgrades.
Section 8: Configuring your Mailing System
All the parameters of your mailing system you can set up as user (temporary
settings) or supervisor (default settings).
Section 9: Options and Updates
How to update/upgrade your system and the imprint elements (ERAs, slo-
gans...).
Section 10: Maintaining your Mailing System
Changing the ink cartridge and maintaining other system components.
Section 11: Troubleshooting
What to do when a problem occurs: jamming, bad sealing, poor printing etc.
Section 12: Specifications
Detailed capabilities of your mailing system.
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Read this First
4
1
Symbols
This manual uses the symbols listed below.
Glossary
This manual uses the acronyms listed below.
This symbol... Indicates...
WARNING : indicates a human safety hazard.
ATTENTION : brings to your attention a risk for equipment or
mail that could result from an action you may perform.
NOTE : remark that explains different cases or specificities.
TIP : advice to help save you time when processing your mail.
SUPERVISOR : indicates that you have to log in as supervisor
(using the supervisor PIN) to perform the procedure. Postage
functions of the mailing system are not accessible in this mode.
Acronym Description
ALD Automatic Label Dispenser
Credit Postage Available
ERA External Return Address
ID IDentification
LAN Local Area Network: link between computers
PC Personal Computer
PIN Personal Identification Number
PSD Postal Security Device (Meter)
Tote Spent credit
WP Weighing Platform (Scale)
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