Neopost IM 30 User manual

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LETTER OPENER
IM 30 (LO-1)
OPERATOR MANUAL
1. FUNCTION
The IM 30 is used to open envelopes. The envelope is
opened along three sides after which it is presented
to the operator on a receiving tray at the front. The
Letter Opener can process envelopes of a wide variety.
Fig. 1

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WARNINGS
• Before connecting check whether the machine is
suitable for the local mains voltage; refer to the type
plate. The mains plug shall be connected only to a
socket outlet provided with a protective earth contact.
• The socket outlet shall be installed near the
equipment and shall be easily accessible.
SAFETY PRECAUTIONS
• This machine is only to be operated by fully trained
personnel. The manufacturer accepts no
responsibility for injuries caused by unauthorized
operation.
• The opening of covers (except the top cover) must
be carried out only by a skilled and authorized
person who is aware of the hazard involved. The
machine will not operate with the top cover opened.
• Keep long hair, fingers, jewellery, etc. away from
turning parts of the machine.
USED SYMBOLS
In this manual the following symbols are used.
Warning, this symbol indicates a wrong
action which can cause a hazard to health
or damage the machine.
Warning, this symbol indicates a hazard
to life because of high voltage.
NOTE Additional information
2. GENERAL
Before using this machine thoroughly read the
operating instructions. In the European Union an
operator manual printed in the national language(s)
is supplied with the machine. If it is not, contact your
authorized distributor.
2.1 Process description
The envelopes are placed in the hopper as shown in
figure 2. As soon as the machine is started, the first
envelope is separated from the stack and placed flat
on the slitting table A. Then the envelope is slit open at
the cutting areas B, C and D (in logical order).
2.2 Operating controls (fig. 3)
A : support plate
B : power switch
C : lever cutting area 1
D : cover
E : lever cutting area 2
F : lever cutting area 3
G : display
Fig. 2 Fig. 3
A
AB
C
D
BDEF
G
C

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CONTENTS
Fig. 5
3. ADJUSTMENTS
3.1 Placing the envelopes
Squeeze the blue handle A to the support plate B
(fig. 4) and shift the support plate backwards. Place
the unopened mail in the hopper. Shift the support
plate against the mail by pulling the blue handle A
towards you. The first envelope must be pushed slightly
against the transport roller.
The right-hand side of the envelopes must be pushed
against the cover C. If the envelopes are not placed
correct, double feeding or no feeding may occur.
To make sure that the envelopes are fully opened,
dog’s ears at the corners of the envelopes must be
corrected.
The machine can process mixed mail of various sizes.
However envelopes must meet the following
specifications:
• minimum size: 85 x 140 mm (3.3 x 5.5 inches)
• maximum size: 175 x 260 mm (6.9 x 10.2 inches)
• maximum thickness: 4 mm (0.16 inch)
3.2 Adding mail with the machine running
While the machine is running, mail can be added to
the hopper. Move back support plate B (fig. 4) and
add unopened mail. Press the plate gently against
the mail.
3.3 Choosing the opening of the mail
The envelopes can be opened on maximal three sides,
as shown in figure 5. The cutting of a particular side
can be thrown out of operation by turning the levers
A, B or C clockwise, towards
By turning the levers counter clockwise, towards
the cutting is put into operation again.
Be sure that the levers A, B or C are completely turned
counter clockwise when the cutting is put into operation
again. If not, bad cutting or no cutting may occur.
Fig. 4
A
B C A
CB
Section Page
1. FUNCTION 1
2. GENERAL 2
2.1 Process description 2
2.2 Operating controls 2
3. ADJUSTMENTS 3
3.1 Placing the envelopes 3
3.2 Adding mail with the machine running 3
3.3 Choosing the opening of the mail 3
4. OPERATING THE MACHINE 4
4.1 Switching on or off 4
4.2 Start processing 4
4.3 Choosing a job 4
4.4 Counters 4
4.5 Changing the speed 4
4.6 Emptying the machine 5
5. FAULT FINDING 5
5.1 General 5
5.2 Clearing stoppages 5
5.3 Blocked cutting knifes 5
5.4 Dust on the sensors 6
5.5 Technical errors 6
6. OPTIONS 6
6.1 Receiving tray with sensor 6
6.2 Conveyor belt 7
6.3 Two conveyor belts 7
6.4 Preset counter 7
7. MAINTENANCE 8
7.1 Servicing 8
7.2 General cleaning 8
8. JOB CARD 8
9. SPECIFICATIONS 9

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4. OPERATING THE MACHINE
4.1 Switching on or off
The machine can be switched on or off with the power
switch A (fig. 6). After switching on, the display shows
the last used job and the last number of opened
envelopes as shown in fig. 7. The jobs are indicated
by capital J (hence J1, J2, etc.).
4.2 Start processing
To start processing the mail, press the “START” key C
(fig. 7). Press the “STOP” key D (fig. 7) to stop the
machine.
If the cover is opened while the machine is running, the
machine will stop immediately (emergency stop) and the
display shows the message “COVER”. To restart, the
machine must be “emptied” first. All envelopes on the
slitting table must be removed by hand. Close the cover
and press “START” to continue.
4.5 Changing the speed
The machine speed can be changed while the machine
is running. To change the speed press the “+” or “-”
key. When the “+” or “-” key is pressed once, the
current speed is displayed in digits (= the number of
envelopes to be processed in one hour). By pressing
the “+” or “-” key quickly two times a graphical display
of the speed is shown as shown in fig. 9.
Now the speed can be changed by pressing the “+”
(faster) or “-” (slower) key several times depending on
the desired speed.
Each time the “+” or “-” key is pressed, a change of
100 envelopes per hour is initiated. The speed can
vary from 900 to 2400 envelopes per hour.
When the “+” or “-” key is not pressed for longer than
two seconds, the counter will be displayed again.
Changing the speed is not possible in a job where a
receiving tray with photocell is used.
AB
Fig. 6
CD
4.3 Choosing a job
The desired job can be chosen by pressing the “+” key
A (fig. 7). For an overview of all jobs available see the
JOB CARD on page 8.
4.4 Counters
While the machine is running, the number of processed
envelopes is displayed. When the machine is not running,
the counter can be reset to zero by pressing the “-” key B
twice. After pressing once, the last number of processed
envelopes starts flashing for two seconds (as a warning
that the counter will be reset to zero). By pressing the “-”
key B again within two seconds, the counter will be reset.
When not pressing a second time, the counter will remain
unchanged.
Fig. 8Fig. 7
A

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4.6 Emptying the machine
When you want to turn the machine off or change jobs,
it is possible to “empty” the machine. With this function
all envelopes on the slitting table are processed. The
emptying function can be started by pressing the “+”
and “-” keys simultaneously, while the machine is running.
After emptying, the machine stops and a different job
can be selected or the machine can be switched off.
5. FAULT FINDING
5.1 General
When a stoppage occurs while the machine is running,
it will be indicated on the display (see fig. 9). The top
view of the machine is used for this purpose. The location
of the stoppage is indicated in black. When the stoppage
occurs during the transportation of an envelope, the
display shows a double black box. An example is shown
in display C, fig. 9.
5.2 Clearing stoppages
To remove blocked documents from the slitting table,
open the top cover. Then remove the envelope from
the position which is indicated in the display. When
needed, lift the cutting knives by turning the levers A, B
and C (fig. 10) clockwise towards
It is possible that scraps of paper from the envelope
remain behind. These can (easily) be removed with
the supplied cleaning tool or brush.
To remove scraps of paper, open the cover. Lift the
cutting knives by rotating lever A, B and C (fig 10)
clockwise towards
Wipe away scraps of paper with the brush. Use the
cleaning tool to remove scraps of paper from the
cutting area at C.
After a stoppage has been cleared, lower the cutting
knives, close the cover and restart the machine by
pressing “START”.
The machine will not operate with the cover opened.
In that case the display will show “COVER”.
5.3 Blocked cutting knives
When the message as shown in display D, fig. 9 is
displayed, the cutting knives are blocked and the
machine can not start. To solve this problem, remove
all documents and scraps of paper from the cutting
areas and start the machine again.
ABC
Fig. 9 Fig. 10
A
B
C
D

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6. OPTIONS
6.1 Receiving tray with sensor
Instead of the standard receiving tray, a receiving tray
with a sensor can be connected to the machine (see
fig. 13). With this tray the machine can detect if there is
an envelope on the tray. When the opened envelope is
taken from the tray, a next envelope is automatically
ejected onto the tray.
The receiving tray with sensor is connected to the socket
at the back of the letter opener as shown in figure 14.
If the opened envelopes do not land exactly on top of
the sensor, the envelopes must be moved over the sensor
while taking them of the tray.
Fig. 13Fig. 11
AB
5.4 Dust on the sensors
Several sensors are built in the machine. Their location
is marked by indicators. See for example A
and B in figure 12. The sensors might get dusty after
intensive use. When this happens, the display will
alternately show the counter and the message “CLEAN
DUST”.
Although the machine will still operate, it is best to clean
the sensors as soon as possible. If the cleaning is delayed,
the display will show the message after every 10th
envelope. The machine will stop entirely after processing
another 50 envelopes.
To remove the dust, open the cover. Clean the sensors
with the supplied brush (see also fig. 11). After cleaning
the sensors, close the cover and restart the machine by
pressing “START”.
5.5 Technical errors
Certain stoppages can only be cleared by service
assistance. In this case the display will show the message
“CALL SERVICE èERROR XX”. XX is a
double figure which will enable the service engineer to
identify the problem quickly. When contacting your service
organisation, mention the figure displayed.
Fig. 12

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6.2 Conveyor belt
Instead of a receiving tray, a conveyor belt can be
connected (as shown in fig. 15). The mail can then be
processed by two or more persons. The conveyor
belt is connected to the socket at the back of the letter
opener as shown in figure 14.
After pressing “START” the conveyor belt will start
moving. The opened envelopes will be fed one after
another onto the belt. A sensor is located at the end
of the conveyor belt. This sensor will stop the machine
when the envelopes are not taken of the belt and
have reached the end of the belt. The moment the
documents are taken off the belt, the machine will
start processing again.
6.3 Two conveyor belts
It is possible to use two conveyor belts. This is
convenient when two or more persons are processing
the opened mail.
After pressing “START” the conveyor belts will start
moving. The opened envelopes will be fed one after
another onto the first belt. The sensor located at the
end of the last conveyor belt will stop the machine
when the envelopes are not taken of the belt and
have reached the end of the belt. The moment the
documents are taken of the belt, the machine will start
processing again.
When either a receiving tray with sensor or a conveyor
belt is used, an applicable job has to be selected first.
Fig. 14 Fig. 15 Fig. 16
6.4 Preset counter
The LO-1 can be equipped with a preset counter. The
machine stops when the preset number of envelopes to
be opened is reached.
The preset counter can only be altered when the machine
is in stop mode. After pressing the “-” key A for four
seconds the display will show “MAX: xxxx” as shown in
fig. 16. The number displayed is the last used value for
the preset counter. Then the preset counter can be
changed per digit. Select the digit by pressing the “start”
key. The respective digit will flash and can be altered by
pressing the “+” or the “-” key. By pressing the “stop”
key any changes are saved and the machines switches
back into “stop” mode.
If the preset counter is set to 0 (zero), the preset counter
is not used.
A

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8. JOB CARD7. MAINTENANCE
7.1 Servicing
Disconnect the mains supply before
performing any maintenance.
The user must not attempt to service the
appliance beyond that described in this
operator manual. All other servicing must
be referred to qualified service personnel
only. For service please contact your
authorized distributor.
7.2 General cleaning
The machine must be kept in proper condition by
regularly removing dust, paper remains, etc. The
following guidelines can be used:
• clean the feeding roller of the envelope hopper
every day or after every 1000 envelopes with a
slightly wetted cloth;
• clean the sensors with the supplied brush every week
or after every 5000 envelopes.
Job number Application
J1
J2
....
....
....
....

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EEC-declaration of concurrence.
We, Hadewe Neopost BV.,
De Tijen 3
9201 BX Drachten
The Netherlands
declare, entirely under our own responsibility, that
the products described in this manual, to which this
declaration relates, conform the standards of
EN 291-1, EN 292-2
EN 60950
EN 55022, EN 50081-1
EN 60555-2 and EN 60555-3
EN 294
in accordance with
The Machine Directive 89/392/EEC, modified by
the directives 91/368/EEC, 93/44/EEC and 93/
68/EEC,
The low voltage Directive 73/23/EEC, modified by
the directive 93/68/EEC,
and the EMC Directive 89/336/EEC, modified by
the directives 92/31/EEC and 93/68/EEC.
It is forbidden to put the product into use
before the equipment to which it is
connected, declared to be in accordance with
the stipulations of the Machine Directive.
9. SPECIFICATIONS
This operator manual refers to machines as from machine number 98 BZ-5049
Machine specifications
Model : LO-1 (IM 30)
Type : letter opening device for medium office use.
Overall dimensions : height 321 mm (12,6 inch)
: width 566 mm (22,3 inch)
: length 997 mm (39,3 inch)
Weight : 66 kg
Noise level : ± 68 dB(A) following DIN 45635 part 19
Theoretical max. speed : 2400 envelopes per hour, depending on mode of operation
Operating temperature : 10 - 40°C (50 - 122°F)
Humidity : 10 - 90%
Power consumption : 100 - 120 V AC / 50/60 Hz / 2.3 -3.0 Amps
220 - 240 V AC / 50 Hz / 1.2 -1.5 Amps
Approvals : conforms to IEC 950 and derivatives
UL listed ITE, File E153801
BS EN60950, File SM11322
Envelope specifications minimum maximum
width : 140 mm (5.5 inch) 260 mm (10.2 inch)
length : 85 mm (3.3 inch) 175 mm ( 6.9 inch)
thickness : - 4 mm ( 0.16 inch)
In mixed mail applications the minimum width is 180 mm (7.1 inch)
Envelope quality : 50 g/m2200 g/m2
(13 lb Bond) (120 lb Book)
Note: this equipment has been tested and found to comply with the limits for class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
HADEWE Neopost BV, De Tijen 3,
9201 BX DRACHTEN, The Netherlands
89.38.96 index - 09/98 Specifications and design are subject to change without prior notice

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