Neopost ij25 User manual

User Guide
IJ-25
Tax machine

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INTRODUCTION
ThankyouforchoosingNeopostasyoursupplieroftaxequipment.
Youhavemadeanimportantdecision,asyourIJ-25willsaveyou
timeandeffortprocessingyoureverydayoperation.
Thisuserguidetellsyouhowtooperateyourmachine

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Hereby,NeopostdeclaresthatthisTaxmachineisincompliance
withtheEssentialRequirementsandotherprovisionsofDirective
1999/5/EC. A full copy of this Declaration may be found at
www.neopost.co.uk/docs/IJ25compliance.htm
MODEM APPROVAL REQUIREMENTS
This equipment contains a modem which has been approved in
accordance with Council Decision 98/482/EC-CTR21 for pan-
European single terminal connection to the Public Switched
TelephoneNetwork(PSTN). However,duetodifferencesbetween
individual PSTNs provided in different countries, the approval
doesnot,ofitself,giveanunconditionalassuranceofsuccessful
operationoneveryPSTNnetworkterminationpoint.
Themodemisdesignedtoworkonanaloguetelephonelinesonly
In the event of problems, you should contact your equipment
supplierinthefirstinstance.
INSTALLATION
The mains plug on this equipment is intended to serve as the
deviceforisolationofthemainssupply. Theequipmentshouldbe
installedincloseproximitytoeasilyaccessiblepowersupplyand
analoguetelephonesockets.
WARNING
DONOTUNDERANYCIRCUMSTANCESATTEMPTTO
REMOVETHEPOWERSUPPLYORTAXMACHINE
COVERS.
THEREARENO OPERATOR SERVICEABLE PARTS
THEREUNDER.

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TABLE OF CONTENTS
1. CONTROLS AND FEATURES...............................................5
1.1 Machine ................................................................... 5
1.2 Keyboard ................................................................. 6
1.3 Memorycard ............................................................ 7
2. PRINTING...............................................................................8
2.1 Introduction............................................................... 8
2.2 Gettingstarted.......................................................... 8
2.3 To Log On................................................................. 9
2.4 ToSelectaTaxValue................................................ 9
2.5 ToLogOff............................................................... 10
3. PRINTING OPTIONS........................................................... 11
3.1 Instampmode........................................................ 11
3.2 Messageselection ................................................. 11
4. METER REGISTERS...........................................................12
5. MAINTAINING PRINT QUALITY..........................................15
6. REPLACING AN INK CARTRIDGE .....................................17
7. SETUP MODE......................................................................20
8. REPORTS (IN SUPERVISOR MODE) ................................22
9. MEMORY CARD...................................................................24
10. ADDING CREDIT .................................................................27
10.1 Remotecreditsetting(forconnectedmachine) ....... 27
10.2 Remotecreditsetting(fornotconnectedmachine) . 29
11. SUPERVISOR MENU...........................................................31

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12. SERVER PROCEDURES (ONLY FOR CONNECTED MA-
CHINE)..................................................................................32
13. DISPLAY INDEX ...................................................................35
Special icons
Signals an essential piece of information that cannot be
missed.
Signals an important issue.

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Controlsandfeatures
1. CONTROLS AND FEATURES
ThefollowingpagesdetailtheControlsandFeaturesassociated
with your IJ-25 Tax machine, please take the time to read them
carefully.
1.1 Machine
Power socket
(rear) Cover Entryfor MemoryCard
Display
Modem
socket
(rear)
Keyboard
Table

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Controlsandfeatures
MENU
7 8 9
4 5 6
1 2 3
C0OK
M
1.2 Keyboard
Securitylock
key
Scrollkeys
Memorykey unused
Fundskey
OKkey
Menukey
Clearkey
Numerical
keypad
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Department
Itemcounter
Value
Date

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Controlsandfeatures
TypicalMemory
Card
1.3 Memory card
Anumberofmemorycardsareavailabletoenabletheuser
toenterdataintothemachinememory.
ToenterdatausingaMemoryCard,pleaserefertosection
"MEMORYCARD".
Message Card
Containingamessagepreparedtocustomerrequirements
(pleasecontactNeopostAgent).
Rate Card
Whentaxrateschange,anewRateCardmaybeobtained
fromNeopostDistributor.
Town Card
Intheeventofanaddresschange,atowncard containing
new town data will be made available from your Neopost
Agent.

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Printing
2. PRINTING
WELCOME TO IJ25
PLEASE WAIT . . LOCKED
09:01 02/12/00
Followed by
WARNING
INSPECTION REQD
Ifusingthemachineforthefirsttime,the
WARNING INSPECTION REQD
displaymaybeobserved, gotosection
"ADDINGCREDIT"toaddcredittothe
machine.
2.1 Introduction
In order to achieve the best impression, your IJ-25 requires an
evensurfaceonwhichtoprint,thereforeonbulkyorunevenitems
correctfoldingofthecontentswillhelpconsiderably.
It is sometimes unavoidable that your document will contain
staples,paperclipsandother fixings. The machine will accept
these,butitisrecommendedthatthefixingsaresituatedatthe
bottomoftheenvelope. Thiswillavoidtheriskofdamagetoyour
printinghead.
In the event that a satisfactory print cannot be achieved due to
bulkycontents(Max.8mm)theenvelopeshouldbetreatedasa
packet and a label used.
It isrecommended thatthe IJ-25 is leftpowered on at alltimes.
Thiswillassistinmaintainingprintquality. Intheeventthatyou
havepowerthemachinedown,pleasewaitforoneminuteafter
performingthelastoperationbeforeremovingthepower.
2.2 Gettingstarted
Set the switch on the power supply outlet to the OFF position,
connectthepowerunittothepowersupplyoutletandtheother
endtothe D.C.inputsocket( )at the backofthemachine.
NowsettheswitchonthepoweroutletsockettoON.
Whenthemachineisready,thefollowingdisplayswillbeobserved:

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Printing
2.3 To Log On
Tounlockthemachine,entertheuserPIN.
If using the machine for the first time, the Factory default
user PIN is set to 1 2 3 4.
TochangeordisabletheuserPIN,pleaseseesection"SETUP
MODE"(bydisablingtheuserPIN,themachinewillbeaccessi-
bletoalluser’s).
Enter PIN, e.g. 1 2 3 4
Press: .
If an incorrect PIN is entered, check PIN for accuracy and try
again.WELCOMETOIJ25
2.4 To Select a Tax Value
Using the numerical key pad, select the required value e.g. 27
cent.
Press:
YOU ARE NOW READY TO PRINT
LOCKED
----
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Printing
For a document exceeding 8mm thick, a label must be
used.
Labels
Forparcelsorpackets,apre-cutselfadhesivelabelapprovedby
Neopostshouldbeused.
Whenfeedingalabel,selectthetaxvaluerequiredandfeedthe
labelintothemachineinthesamewayasyouwouldanenvelope.
Takeuptheprintedlabel,peeloffthebackingsheetandaffixthe
labeltotheparcelor packet.
2.5 To Log Off
Press:
Machine LOCKED.
Documents
Insertthedocumentwiththesidetobeprintedfacingupwardsas
illustrated.
LOCKED
17H25 15/11/12

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Printingoptions
3. PRINTING OPTIONS
Time TaxValue
3.2 Message selection
To load a Message using a Memory Card, please see section
"MEMORYCARD". (Itispossibletostoreonlytwocustomized
messages)
It is normal for a Message to take a few seconds to load.
Selection
From Main screen, press MENU and using
thebrownkeysscroll( )tothe
MESSAGES display.
Current Message (if selected) is
displayed.
To change the Message, press OK and
usingthebrownkeysscroll( )
to the desired Message:
Toconfirmyourselectionpress OK ,the
machine will return to Main screen with
thenew Messageloaded.
{MESSAGES}
Neopost
MESSAGES
{ URGENT }
3.1 In stamp mode
Instampmode,youcanprinttax,selectamessageorselectone
ofyourowndesign(whenorderedfromNeopost)

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MeterRegisters
4. METER REGISTERS
Yourtaxmachineisequippedwithaseriesofelectronicregisters
to monitor transactions. These registers may be displayed as
follows(allregistervaluesdisplayedaretypical).
SELECTION
To select a Meter Register, from Main
screen,
Press ,
Using the brown keys ( ), the
followingregistersmaybechecked:
CreditRegister
TheCreditRegisterwilldisplaythepos-
tageremaining(HowmuchmoneyIhave
left).
TotalRegister
The Total Register will display the total
postagespenttodate(Howmuchmoney
Ihavespentonpostagetodate).
Items Counter
The Items Counter will display the total
number of items with a valid postage
amountprintedtodate.
ToreturntoMainscreenfromanyMeter
Register display, press C.
{RECREDIT? }
478.64
{ CREDIT }
478.64
{ TOTAL }
221.36
{ ITEMS }
579
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MeterRegisters
ADDITIONAL REGISTERS (ONLY FOR CONNECTED
MACHINE)
LowcreditWarning(formachinewithcreditdownload
by a Server)
Whenmachinecreditfallsbeloworequaltothelowcreditlevel,
the display will alternate between the main screen and LOW
CREDIT(toprogram orchangethelowcreditlevel,pleasesee
section "SETUP MODE").
InsufficientCredit
When the value selected exceeds the available credit, printing
willbeinhibitedandtheADDCREDITwarningwillbedisplayed.
Low Ink
Whentheinkcartridgerequiresreplacing,thedisplaywillalternate
betweenReadyandLOWINK.
To allow completion of batch, a further 100 operations are
available, afterwhich theink cartridge MUSTbe changed (see
section"REPLACINGANINKCARTDRIDGE").
LOW CREDIT
LOW INK
0.31
ADDCREDIT
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MeterRegisters
Warning No Ink
WhentheWARNINGNOINKdisplayis
observedchangetheInkCartridge.
When this display is observed, the machine will not
operate untill a new Ink Cartridge is fitted (see section
"REPLACING AN INK CARTDRIDGE").
High Value OK? (only for connected
machine)
The HIGH VALUE OK? display will be
observedifyouhaveenteredapostage
amount greater than the high level limit
(refertosection "SETUP MODE").
To accept the higher postage amount,
press OK toconfirm.
Otherwisepress Ctocancel.
WARNING
NOINK
HIGH VALUE OK?
1.50

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Maintaining Print Quality
5. MAINTAININGPRINT QUALITY
To provide optimum postal quality impressions and to
protect the printed proof of payment, the cartridge life is
limited to 1 year
Under normal operating conditions, your IJ-25 tax machine will
produceexcellentqualityprints.
However,iflinesaremissingfromthestamp,itwillbenecessary
tocleantheprint-head.
From the main screen press the MENU key. Then using the brown
keysscroll( )tothefollowingdisplay:
Press OK toconfirm.
Next, using the brown keys scroll (
)to:
Press OK toconfirm.
Thefollowingdisplaywillbeobserved:
Oncompletionofthecleaningprocessthe
display will return to the CARTRIDGE
CLEAN display.
Next, using the brown keys scroll (
)to:
Press OK toconfirm.
After a short period you will be asked to
produceatestprint.
Pass a blank document or card through
themachine.
{CARTRIDGE}
CARTRIDGE
{
CLEAN
}
PLEASE WAIT...
CARTRIDGE
{TESTPRINT}
INSERTITEM

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MaintainingPrintQuality
All horizontal lines must be clear and
present. To set the alignment, enter the
numberthatprovidesthestraightestverti-
calline(fortheexampleabove:-line5).
Press OK toreturnto the mainscreen.
Ifhorizontallinesstillmissing,repeatthe
cleaning and test print process a second
and/or third time, if this process fails to
restoreprintquality,fitanewinkcartridge
as detailed on section "REPLACING AN
INKCARTDRIDGE".
ALIGNMENT
5

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Replacinganinkcartridge
6. REPLACING AN INK CARTRIDGE
If the machine is to be returned for any reason,
please remove and retain the ink cartridge.
Fromthemainscreen,pressthe MENU key.
Thenusing the brownkeysscroll(
)tothefollowingdisplay:
Press OK toconfirm.
Next, using thebrown keys scroll(
)to:
Press OK toconfirm.
Thefollowingdisplaywillbeobserved:
Openthemachinetopcover(to gainaccesstotheprinthead).
BlueLatch
{CARTRIDGE}
CARTRIDGE
{
REMOVE
}
CARTRIDGE
INSTALL?

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Replacinganinkcartridge
-Openthebluelatch.
- Carefully withdraw the used
cartridge and discard.
Removethenewcartridgefromits
packaging and peel off the Blue
tape seal that protects the print
head.
Place the new cartridge into its
holderasillustrated,closetheblue
latchandpressgentlyuntilitlocks
thecartridgein place.
- Closethetopcoverandpress OK
The following display will now be
observed:
The ink charging process may take a short while to
complete, during this time the machine may produce
some mechanical sounds, this is normal.
Once installed, do not open the latch again until you need
to fit a new cartridge.
Iftheinkcartridgeisnotinstalledproperlythemachinewill
not work.
InkCartridge
Blue
Latch
PLEASE WAIT...

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Replacinganinkcartridge
ALIGNMENT
5
Youwillbepromptedtoproducea
testprint:
Insertablankdocumentorcardtomakeatestprint.
Thefollowingdisplaywillnowbeobserved:
Nowenterthenumberthatcorresponds
to the straightest vertical line (for the
exampleabove:-line5).
Press toreturntoMainscreen.
INSERTITEM