NETGEAR SSL312 - ProSafe SSL VPN Concentrator 25 User manual

202-10208-01
August 2006
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
NETGEAR ProSafe SSL
VPN Concentrator 25
SSL312 Reference
Manual

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v1.0, August 2006
Technical Support
Please register to obtain technical support. Please retain your proof of purchase and warranty information.
To register your product, get product support or obtain product information and product documentation, go to
http://www.NETGEAR.com. If you do not have access to the World Wide Web, you may register your product by filling
out the registration card and mailing it to NETGEAR customer service.
You will find technical support information at: http://www.NETGEAR.com/ through the customer service area. If you
want to contact technical support by telephone, see the support information card for the correct telephone number for
your country.
© 2006 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, ProSafe and Auto Uplink are trademarks or registered trademarks of NETGEAR, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other brand and product names are registered trademarks or trademarks of their respective holders. Portions of this
document are copyright Intoto, Inc.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
FCC Requirements for Operation in the United States
Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

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RF Exposure Warning for North America, and Australia
Warning! To ensure compliance with FCC RF exposure requirements, the antenna used for this device must be installed
to provide a separation distance of at least 20 cm (8 in) from all persons and must not be co-located or operating in
conjunction with any other antenna or radio transmitter. Installers and end-users must follow the installation instructions
provided in this user guide.
EU Regulatory Compliance Statement
ProSafe SSL VPN Concentrator 25 is compliant with the following EU Council Directives: 89/336/EEC and
LVD 73/23/EEC. Compliance is verified by testing to the following standards: EN55022 Class B, EN55024 and
EN60950.
Certificate of the Manufacturer/Importer
It is hereby certified that the ProSafe SSL VPN Concentrator 25 has been suppressed in accordance with the conditions
set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test
transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes
in the operating instructions.
The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß dasProSafe SSL VPN Concentrator 25 gemäß der im BMPT-AmtsblVfg 243/1991 und
Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender)
kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Product and Publication Details
Model Number: SSL312
Publication Date: August 2006
Product Family: Concentrator
Product Name: ProSafe SSL VPN Concentrator 25
Home or Business Product: Business
Language: English
Publication Part Number: 202-10208-01
Publication Version Number: 1.0

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Contents
About This Manual
Conventions, Formats and Scope .................................................................................... ix
How to Use This Manual ...................................................................................................x
How to Print this Manual ....................................................................................................x
Chapter 1
Introduction
About the ProSafe SSL VPN Concentrator 25 ...............................................................1-1
Key Features ..................................................................................................................1-1
Web Browser Requirements ...........................................................................................1-2
What’s in the Box ............................................................................................................1-3
Hardware Description .....................................................................................................1-3
Front Panel ...............................................................................................................1-3
Back Panel ...............................................................................................................1-4
Chapter 2
Basic Installation and Configuration
Installing the SSL VPN Concentrator .............................................................................2-1
Configuring the ProSafe SSL VPN Concentrator 25 ......................................................2-2
Logging in to the Management Interface ........................................................................2-4
Chapter 3
Status and Logging
SSL VPN Concentrator Status ........................................................................................3-1
Event Log .......................................................................................................................3-3
Active Users ...................................................................................................................3-5
Log Settings ....................................................................................................................3-6
Chapter 4
General Settings
System Configuration Utilities .........................................................................................4-1
Encrypting the Configuration File .............................................................................4-2
Exporting and Saving a Backup Configuration File ..................................................4-2

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Importing a Configuration File ..................................................................................4-3
Erasing and Restoring the Default Settings .............................................................4-4
Upgrading the SSL VPN Concentrator Firmware .....................................................4-4
Time and Date Settings ..................................................................................................4-5
Certificate Management .................................................................................................4-7
Chapter 5
Network Settings
Configuring Network Settings .........................................................................................5-1
Sample SSL VPN Concentrator Configuration .........................................................5-1
Network Interface Configuration ...............................................................................5-2
Network Route Configuration ...................................................................................5-4
Network Host Table Settings ....................................................................................5-6
Configuring DNS Settings ........................................................................................5-7
Chapter 6
Group and User Access Policies
Users, Groups and Global Policies .................................................................................6-1
Global Policies ................................................................................................................6-3
Editing Global Policy Settings ..................................................................................6-3
Adding and Editing Global Policies ..........................................................................6-4
Defining and Editing Global Bookmarks ...................................................................6-6
Groups Configuration .....................................................................................................6-6
Adding a New Group ................................................................................................6-7
Editing Group Settings .............................................................................................6-8
Defining and Editing Group Policies .........................................................................6-9
Defining and Editing Group Bookmarks .................................................................6-11
Deleting a Group ....................................................................................................6-12
Users Configuration ......................................................................................................6-13
Adding a New User ................................................................................................6-14
Editing a User .........................................................................................................6-15
Defining and Editing User Policies .........................................................................6-17
Defining and Editing a User Bookmarks ................................................................6-18
Deleting a User ......................................................................................................6-19
Active Directory Authentication Servers for Group Policies and Bookmarks ................6-19
LDAP Authentication Domains for Group Policies and Bookmarks ..............................6-20
Sample LDAP Attributes ........................................................................................6-20

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LDAP Attribute Rules .............................................................................................6-21
Sample LDAP Users and Attributes Settings .........................................................6-21
Querying an LDAP Server ......................................................................................6-21
NT and RADIUS Domain Servers for Group Policies and Bookmarks .........................6-22
Chapter 7
Domains and Layouts
Authentication Domains ..................................................................................................7-1
Local User Database Authentication ........................................................................7-2
RADIUS Authentication ............................................................................................7-3
NT Domain Authentication .......................................................................................7-4
LDAP Authentication ................................................................................................7-5
Active Directory Authentication ................................................................................7-7
Deleting a Domain ....................................................................................................7-9
SSL VPN Concentrator Portal Layouts ...........................................................................7-9
Adding Portal Layouts ............................................................................................7-10
Customizing the Banner .........................................................................................7-13
Duplicating and Editing Portal Layouts ..................................................................7-14
Advanced Portal Page Layout Specifications ...............................................................7-16
Chapter 8
Network Resources
Chapter 9
VPN Tunnel Client
SSL VPN Client Configuration ........................................................................................9-1
Adding IP Address Ranges ............................................................................................9-2
Adding Routes for VPN Tunnel Clients ...........................................................................9-3
Chapter 10
Port Forwarding
Configuring Applications for Port Forwarding ...............................................................10-1
Configuring Host Name Resolution ..............................................................................10-3
Appendix A
Default Settings and Technical Specifications
Factory Default Settings ................................................................................................ A-1
Technical Specifications ................................................................................................. A-2

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Appendix B
Related Documents
Index

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About This Manual
The NETGEAR®Prosafe™ SSL VPN Concentrator 25 SSL312 Reference Manual describes how
to install, configure and troubleshoot the ProSafe SSL VPN Concentrator 25. The information in
this manual is intended for readers with intermediate computer and Internet skills.
Conventions, Formats and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
•Typographical Conventions. This manual uses the following typographical conventions:
•Formats. This manual uses the following formats to highlight special messages:
Italics Emphasis, books, CDs, URL names
Bold User input
Fixed Screen text, file and server names, extensions, commands, IP addresses
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.

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•Scope. This manual is written for the SSL VPN Concentrator according to these
specifications:
For more information about network, Internet, firewall, and VPN technologies, see the links to the
NETGEAR website in Appendix B, “Related Documents”.
How to Use This Manual
The HTML version of this manual includes the following:
• Buttons, and , for browsing forwards or backwards through the manual one page
at a time
•A button that displays the table of contents and an button. Double-click on a
link in the table of contents or index to navigate directly to where the topic is described in the
manual.
•A button to access the full NETGEAR, Inc. online knowledge base for the product
model.
• Links to PDF versions of the full manual and individual chapters.
How to Print this Manual
To print this manual you can choose one of the following several options, according to your needs.
•Printing a Page in the HTML View.
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
Product Version ProSafe SSL VPN Concentrator 25
Manual Publication Date August 2006
Note: Product updates are available on the NETGEAR, Inc. website at
http://kbserver.netgear.com/products/SSL312.asp.

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Each page in the HTML version of the manual is dedicated to a major topic. Use the Print
button on the browser toolbar to print the page contents.
•Printing a Chapter.
Use the PDF of This Chapter link at the top left of any page.
– Click the PDF of This Chapter link at the top right of any page in the chapter you want to
print. The PDF version of the chapter you were viewing opens in a browser window.
– Your computer must have the free Adobe Acrobat reader installed in order to view and
print PDF files. The Acrobat reader is available on the Adobe Web site at
http://www.adobe.com.
– Click the print icon in the upper left of the window.
•Printing the Full Manual.
Use the Complete PDF Manual link at the top left of any page.
– Click the Complete PDF Manual link at the top left of any page in the manual. The PDF
version of the complete manual opens in a browser window.
– Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.

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Chapter 1
Introduction
This chapter describes some of the key features of the NETGEAR®ProSafe™ SSL VPN
Concentrator 25 SSL312. It also includes the minimum prerequisites for installation and (“Web
Browser Requirements” on page 1-2.), package contents (“What’s in the Box” on page 1-3), and a
description of the front and back panels of the SSL312 (“Hardware Description” on page 1-3). The
default SSL VPN Concentrator address is http://192.168.1.1.
About the ProSafe SSL VPN Concentrator 25
The ProSafe SSL VPN Concentrator 25 is an innovative hardware-based SSL VPN solution
designed specifically to provide remote access for mobile users to their corporate network, without
requiring a VPN client on their systems. The Secure Sockets Layer (SSL) protocol operates
between TCP/IP and application protocols such as HTTP and FTP allowing a secure server to
authenticate itself to an SSL-enabled client, such as a web browser. Once the authentication and
negotiation of encryption information is completed, the server and client can establish an
encrypted connection. With support for 25 concurrent sessions, users can easily access the remote
network and enjoy a customizable, secure, user portal experience from virtually any available
platform.
The ProSafe SSL VPN Concentrator 25 is an innovative hardware-based SSL VPN solution
designed to provide remote access to corporate resources. Supporting Secure Sockets Layer (SSL),
a protocol that operates at the application layer, the SSL VPN Concentrator allows users to access
corporate resources remotely without requiring a pre-installed client on their laptops.
Key Features
The ProSafe SSL VPN Concentrator 25 is easy to use and to administer, through a customizable
and intuitive interface. Other key features:
• Uses Secure Sockets Layer (SSL) protocol to transfer data. SSL is a protocol that is
extensively used in the world of electronic commerce and has gone through years of public
scrutiny.

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• Connects to the SSL VPN Concentrator through a number of popular browsers, such as
Microsoft Internet Explorer or Apple Safari.
• Supports 25 concurrent sessions.
• Provides granular access to corporate resources based upon user type or group membership.
• Supports multiple user authentications, including local database, Microsoft Active Directory,
LDAP, NT Domain and RADIUS.
• Provides client-less access with customizable user portals and support for a wide variety of
user repositories. Access includes support for:
– Full network access
– HTTP and HTTPS proxy and reverse proxy
– Remote Desktop and Application Access including File Sharing
• Browser based, platform-independent, remote access using Microsoft Internet Explorer and
Apple Safari.
Web Browser Requirements
The following web browsers are supported for the SSL VPN Concentrator web management
interface and the SSL VPN portal. Note that Java is only required for the SSL VPN portal, not the
web management interface.
• Microsoft Windows:
–Browsers: Internet Explorer 6.5.1.or higher
Mozilla 1.x (administrator only)
–Java: Sun JRE 1.1 or higher
Microsoft JVM 5 or higher
• Apple MacOS X:
–Browser: Safari 1.2 or higher
–Java: Sun JRE 1.1 or higher
• Unix, Linux, or BSD:
–Browser: Mozilla 1.x (administrator only)
Safari 1.2 or higher
–Java: Sun JRE 1.1 or higher

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To configure the NETGEAR ProSafe SSL VPN Concentrator 25, an administrator must use an
Internet Explorer 6.5.1 or higher, Apple Safari 1.2 or higher, or Mozilla l.x web browser with
JavaScript, cookies, and SSL-enabled.
What’s in the Box
The product package should contain the following items:
• ProSafe SSL VPN Concentrator 25 SSL312
• A power cord specific to your region.
• Straight through Category 5 Ethernet cable.
• A serial cable.
•Resource CD
•ProSafe™ SSL VPN Concentrator 25 SSL312 Installation Guide
• Warranty and Support Registration Card
Hardware Description
This section describes the front and rear hardware functions of the SSL312.
Front Panel
The SSL VPN Concentrator front panel hardware is shown in Figure 1-1 below:
The SSL VPN Concentrator front panel hardware functions are described below:
Figure 1-1
12345

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1. LED Power Indicator:
• Off – No power
• On – Power is on.
2. LED Self test Indicator.
• Self test – on while initializing. (~2 minutes)
• Loading Software – blinking while uploading software
• System fault – on (prolonged)
This LED may blink for a minute before going off.
3. Two 10/100M Ethernet ports:
• A solid green LED indicates a connectivity link has been established on either the 10M or
100M interface.
• A blinking green LED indicates activity on either the 10M or 100M interface.
4. Serial Console Port
Male DB-9 serial port for serial DTE connections.
5. Restore to Factory Defaults Button
Back Panel
The SSL VPN Concentrator back panel hardware is shown in Figure 1-2 below and consists of the
power On/Off switch and the 110-240V power cord connection.
Figure 1-2
Note: Never substitute a power cord. Only use the power cord provided with the SSL
VPN Concentrator.

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Chapter 2
Basic Installation and Configuration
The initial administrative setup of the ProSafe SSL VPN Concentrator 25 must be performed using
an Internet Explorer Browser 6.5.1 or higher, Apple Safari 1.2 or higher, or Mozilla 1.x. End Users
can use IE 6.5.1 or higher or Apple Safari 1.2 or higher. The browsers should also support
JavaScript, Java, cookies, SSL and ActiveX to take advantage of the full suite of applications.
Installing the SSL VPN Concentrator
Before installing the ProSafe SSL VPN Concentrator 25, make sure that your Ethernet network is
up and working. The ProSafe SSL VPN Concentrator 25 is a browser-based portal that connects to
your Ethernet network.
To set up the SSL VPN Concentrator:
1. Prepare a PC with an Ethernet adapter. If this PC is already part of your network, record its
TCP/IP configuration settings.
2. Configure your PC with a static IP address of 192.168.1.10 and 255.255.255.0 as the subnet
mask.
3. Connect an Ethernet cable from your computer to Ethernet Port 1 on the front of the SSL VPN
Concentrator.
4. Connect the power cord to the SSL312, turn on the concentrator and verify the following:
• The PWR power light goes on.
• The system has initialized and the TEST light has gone off.
• One of the LAN lights is lit: either the 10 Mbps or the 100 Mbps LED should light
showing that a connectivity link as been established
Note: End Users can open and use a Mozilla 1.x browser after an initial connection has
been made using IE or Safari. If the IE or Safari browser is closed, the connection
will be lost.

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Configuring the ProSafe SSL VPN Concentrator 25
After the ProSafe SSL VPN Concentrator 25 software has been installed and the Static IP address
configured, you may log into the SSL VPN Concentrator web management interface from an IE
6.5.1 or higher, Safari 1.2 or Mozilla 1.x. The machine used for management is referred to as the
“Management Station”.
To log into the management interface:
1. Connect to the SSL312 by opening your browser and entering https://192.168.1.1 (for the
Ethernet Port 1 IP) in the address field. .
If you are connected to Ethernet Port 2 IP, the default address is https://10.0.0.1.
2. A security warning may appear. Click Yes or OK to continue. A login screen with a User
Name and Password dialog boxes will display.
3. When prompted, enter admin for the User Name and password for the Password, both in
lower case letters.
4. Select geardomain from the Domain drop-down menu.
Note: You must have administrative access to your network’s concentrator device to
configure the Management Interface settings
Figure 2-1
Figure 2-2
https://192.168.1.1

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5. Click Login to log in the SSL VPN Concentrator Management Interface.
Once you have logged in, the following Status screen will display. The navigation links under
System Configuration, Access Administration, Monitoring, SSL VPN Portal and Web
Support menus on the left side of the browser window allow you to access and configure
administrative settings. When one of the navigation options is clicked, the corresponding
management configuration screen will display.
Click on the navigation links to view the corresponding management windows:
Figure 2-3

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•TheLaunch Portal option under SSL VPN Portal in the navigation menu opens an SSL
VPN portal window for users.
• In addition to the online help provided with each menu, you can access Web Support by
clicking the KnowledgeBase link or the Documentation link under Web Support on the
navigation menu.
•ALogout option at the bottom of the navigation menu terminates the management session
and redisplays the Login window. If you click the Logout link, you must log in again in
order to manage SSL VPN Concentrator.
Until an SSL certificate is uploaded to the SSL VPN Concentrator web server, the web browser
may display a warning message. This message can be ignored during initial login. Please refer to
“Certificate Management” in Chapter 4 on page page 4-7 for SSL certificate management
instructions.
To set up the SSL VPN Concentrator you will need to:
• Configure the SSL VPN Concentrator Password, SSL certificate and general system settings
(described in Chapter 4, “General Settings”).
• Configure network and IP settings (Chapter 5, “Network Settings”).
• Define user and group settings (Chapter 6, “Group and User Access Policies”).
• Create authentication domains and portal layouts (Chapter 7, “Domains and Layouts”).
• Configure network resource objects (Chapter 8, “Network Resources”).
• Configure an IP address range for the VPN Tunnel client (Chapter 9, “VPN Tunnel Client”).
The ProSafe SSL VPN Concentrator 25 management interface also includes System status, event
logging, and log settings configuration pages (described in Chapter 3, “Status and Logging”).
Once you have logged into the web user interface, an authenticated management session will be
established. If you close the browser window, you must re-authenticate in order to log in into the
web user interface. When you have completed the setup, you can reconfigure the computer you
used for this process back to its original TCP/IP settings, if needed.
Logging in to the Management Interface
After the ProSafe SSL VPN Concentrator 25 software has been installed and the IP address
configured, you may log into the ProSafe SSL VPN Concentrator 25 user interface from the web
browsers listed in “Web Browser Requirements” on page 1-2. For detailed instructions on
configuring the ProSafe SSL VPN Concentrator 25 software, see “Configuring the ProSafe SSL