NETGEAR WAX638E User manual

User Manual
Insight Managed WiFi 6E AXE7800
Tri-band Multi-Gig Access Point
WAX638E
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2022
San Jose, CA 95134, USA202-12632-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.September 2022202-12632-01
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Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Contents
Chapter 1 Introduction
Additional documentation...................................................................9
About the local browser user interface and NETGEAR Insight.......9
Chapter 2 Hardware Overview
What is WiFi 6E?.................................................................................11
Unpack the access point....................................................................12
Top panel with LEDs...........................................................................12
Hardware interfaces...........................................................................15
Access point label..............................................................................16
Safety instructions and warnings for an indoor access point........17
Chapter 3 Install the Access Point in Your Network and Access It
for Initial Configuration
Position your access point for best performance...........................20
Set up and connect the access point to your network...................21
Connect to the access point for initial configuration.....................22
Connect over the Internet using the NETGEAR Insight Cloud
Portal................................................................................................23
Connect over WiFi using the NETGEAR Insight app.................25
Connect over WiFi to the local browser UI for initial
configuration..................................................................................27
Connect over the LAN to the local browser UI for initial
configuration..................................................................................32
Configure the access point offline using a directly connected
computer.........................................................................................36
Log in to the access point after initial setup....................................42
What to do if you get a browser security warning..........................43
Chapter 4 Install the Access Point in an Insight Instant Mesh WiFi
Network
What are a root access point and an extender access point?......45
What is an Insight Instant Mesh WiFi network?...............................46
Requirements for placing an extender access point in a mesh WiFi
network................................................................................................47
3

Connect the access point as an extender to a root access point using
the Cloud Portal..................................................................................48
Install the NETGEAR Insight app to manage an Insight Instant Mesh
WiFi network.......................................................................................52
Connect the access point as an extender to a root access point using
the Insight app....................................................................................52
Chapter 5 Manage the Basic WiFi Features for a WiFi network
Set up an open or secure WiFi network..........................................58
View or change the settings of a WiFi network...............................67
Remove a WiFi network.....................................................................68
Hide or broadcast the SSID for a WiFi network..............................69
Change the VLAN ID for a WiFi network.........................................70
Change the authentication and encryption for a WiFi network....71
Enable or disable PMF for a WiFi network......................................75
Set up Multi PSK for a WiFi network.................................................77
Disable or enable a WiFi network or set up a WiFi activity
schedule..............................................................................................80
Enable or disable band steering with 802.11k RRM and 802.11v
WiFi network management...............................................................81
Chapter 6 Manage the Basic Radio Features
Manage the basic WiFi settings for the radios................................84
Turn a radio on or off.........................................................................87
Change the WiFi mode for a radio...................................................88
Change the channel width for a radio.............................................90
Change the guard interval for a radio.............................................92
Change the output power for a radio..............................................93
Change the channel for a radio........................................................94
Manage Quality of Service for a WiFi radio.....................................95
Chapter 7 Set Up and Manage a Captive Portal
Set up a click-through captive portal for a WiFi network..............99
Set up an external captive portal for a WiFi network...................102
Register and configure Facebook Wi-Fi for the access point.....105
Set up a Facebook Wi-Fi captive portal for a WiFi network........107
Unregister the access point from Facebook Wi-Fi.......................108
Chapter 8 Manage Access and Security
Block specific URLs and keywords for Internet access................111
Manage user accounts.....................................................................113
Add a user account......................................................................113
Change the time-out period for a user session.......................114
Change the settings for a user account....................................115
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Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Remove a user account...............................................................116
Manage local MAC access control lists.........................................117
Manually set up a MAC access control List...............................118
Import an existing MAC access control list..............................121
Manage neighbor AP detection.....................................................124
Enable neighbor access point detection and move access points
to the Known AP List....................................................................125
Import an existing neighbor access point list in the Known AP
List..................................................................................................127
Set up RADIUS servers.....................................................................130
Enable L2 security............................................................................132
Chapter 9 Manage the Local Area Network and IP Settings
Disable the DHCP client and specify a fixed IP address..............135
Enable the DHCP client...................................................................136
Set the 802.1Q VLAN and management VLAN............................138
Set an existing domain name..........................................................140
Enable or disable Spanning Tree Protocol...................................141
Enable or disable the network integrity check function..............142
Enable or disable IGMP snooping.................................................143
Enable or disable Ethernet LLDP....................................................144
Enable or disable UPnP...................................................................145
Manage the link aggregation capability........................................146
Enable link aggregation for the LAN 2 port.............................147
Disable link aggregation for the LAN 2 port............................148
Chapter 10 Manage and Maintain the Access Point
Change the management mode to NETGEAR Insight or
Web-browser....................................................................................151
Change the country or region of operation..................................153
Change the admin user account password..................................154
Change the system name................................................................155
Specify a custom NTP server...........................................................156
Set the time zone..............................................................................157
Manage the syslog settings.............................................................158
Manage the firmware of the access point.....................................159
Let the access point check for new firmware and update the
firmware........................................................................................160
Manually download firmware and update the access point...161
Revert to the backup firmware...................................................163
Use an SFTP server to update the access point.......................164
Manage the configuration file of the access point.......................166
Back up the access point configuration....................................166
Restore the access point configuration.....................................167
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Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Reboot the access point from the local browser UI.....................169
Schedule the access point to reboot.............................................170
Return the access point to its factory default settings.................171
Use the Reset button to reset the access point........................171
Use the local browser UI to reset the access point..................172
Enable SNMP and manage the SNMP settings............................173
Manage the LEDs.............................................................................175
Manage the Energy Efficiency Mode.............................................176
Chapter 11 Monitor the Access Point and the Network
Display the access point Internet, IP, and system settings..........179
Display the WiFi radio settings.......................................................183
Display unknown and known neighbor access points................186
Display client distribution, connected clients, and client trends.188
View WiFi and Ethernet traffic, traffic and ARP statistics, and channel
utilization...........................................................................................192
View or download tracked URLs.....................................................194
View, save, download, or clear the logs........................................196
View a WiFi bridge connection.......................................................198
View alarms and notifications.........................................................199
Chapter 12 Manage the Advanced WiFi Features for a WiFi network
Set NAT mode or Bridge mode for addressing and traffic.........202
Enable or disable client isolation for a WiFi network...................203
Enable or disable URL tracking for a WiFi network......................205
Change the format of the DHCP offer messages in a WiFi
network..............................................................................................206
Select a MAC ACL for a WiFi network...........................................208
Set bandwidth rate limits for a WiFi network................................209
Configure advanced rate selection for a WiFi network...............211
Chapter 13 Set up a WiFi Bridge
WiFi base station, WiFi repeater, and WiFi bridge requirements.216
Set up a WiFi bridge between access points................................217
Chapter 14 Manage the Advanced Radio Features
Manage the advanced WiFi settings for the radios.....................221
Manage the maximum number of clients for a radio..................224
Manage the broadcast and multicast settings for a radio...........226
Manage load balancing for the radios..........................................227
Manage sticky clients.......................................................................230
Manage the ARP proxy....................................................................231
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Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Chapter 15 Diagnostics and Troubleshooting
Perform a ping test...........................................................................234
Capture WiFi and Ethernet packets...............................................235
Quick tips for WiFi troubleshooting...............................................238
Troubleshoot with the LEDs............................................................239
Power/Cloud LED remains off....................................................240
Power/Cloud LED remains solid amber...................................240
Power/Cloud LED is blinking amber slowly, continuously.....241
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................241
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................242
Power/Cloud LED does not stop blinking amber, green, and
blue................................................................................................243
2.4 GHz, 5 GHZ, or 6 GHZ WLAN LED is off.............................244
The extender access point and root access point cannot
connect..............................................................................................244
Troubleshoot WiFi connectivity for a WiFi client device.............246
Troubleshoot Internet browsing.....................................................247
You cannot log in to the access point over a LAN connection....247
Changes are not saved....................................................................248
You enter the wrong password and can no longer log in to the
access point.......................................................................................248
Troubleshoot your network using the ping utility........................249
Test the LAN path to your access point....................................250
Test the path from your computer to a remote device...........250
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................253
Technical specifications...................................................................258
Appendix B Mount the Access Point to a Wall or Ceiling
Mounting parts.................................................................................261
Mount the access point on a wall...................................................262
Mount the access point to a T-bar..................................................263
Unmount the access point...............................................................267
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Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

1
Introduction
This manual is for the NETGEAR Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig
Access Point Model WAX638E.
Model WAX638E, in this manual referred to as the access point, supports IEEE 802.11ax,
eight (2+4+2) streams of WiFi, and tri-band concurrent operation at 2.4 GHz (2 streams),
5 GHz (4 streams), and 6 GHz (2 streams). The combined throughput is 7800 Mbps:
600 Mbps at 2.4 GHz, 4800 Mbps at 5 GHz, and 1200 Mbps at 6 GHz. The 5 GHz and
6 GHz radios support 160 MHz bandwidth.
The access point functions as a Power over Ethernet plus (PoE++) powered device (PD)
in an existing network connected to a PoE++ switch that provides 802.3bt power (60W
PoE++ power on the port that is connected to the access point). The access point also
supports a power adapter for connection to a regular switch. Model WAX638E ships
without a power adapter, and model WAX638EP ships with a power adapter. If you
ordered model WAX638E but prefer to use the access point without a PoE++ connection,
you can order a power adapter separately.
The PoE++ Ethernet port supports a high speed up to 2.5 Gbps. A second Ethernet
LAN port supports a speed of 1 Gbps for a link aggregation (LAG) connection.
This chapter contains the following sections:
• Additional documentation
• About the local browser user interface and NETGEAR Insight
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time
to time at netgear.com/support/download/. You can check for and download new
firmware manually. If the features or behavior of your product does not match what is
described in this manual, you might need to update the firmware.
Note: In this manual, WiFi network means the same as SSID (service set identifier or
WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network
we mean an individual SSID or VAP.
8

Additional documentation
The following documents are available at netgear.com/support/download/:
•Installation guide
•Data sheet
For information about the NETGEAR Insight Cloud Portal and Insight app, visit
netgear.com/business/services/insight/subscription and see the NETGEAR knowledge
base at netgear.com/support/product/insight.aspx.
About the local browser user interface and
NETGEAR Insight
This user manual describes the local browser user interface (UI), which you use if the
access point functions as a standalone access point.
NETGEAR Insight remote management offers additional features and add-on services
that are not available in standalone mode. For NETGEAR Insight Premium and Insight
Pro subscribers, the access point supports the NETGEAR Insight Cloud Portal and Insight
app:
•Insight Cloud Portal: Lets you configure and manage the access point remotely
through the portal of the Insight cloud-based management platform.
•Insight app: Lets you configure and manage the access point remotely from your
iOS or Android mobile device and connects to the Insight cloud-based management
platform.
For information about the NETGEAR Insight Cloud Portal and Insight app, visit the
following pages:
•netgear.com/business/services/insight/subscription
•netgear.com/support/product/insight.aspx
•kb.netgear.com/000061848
If you install the access point as a NETGEAR Insight managed device, the settings for
features that you can manage through the Insight Cloud Portal and Insight app are
masked out in the local browser UI. However, using the local browser UI, you can still
manage the settings for certain features that might not yet be supported in Insight.
User Manual9Introduction
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

2
Hardware Overview
The NETGEAR Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point
Model WAX638E is an indoor access point that supports the 2.4 GHz and 5 GHz WiFi
bands and the new 6 GHz WiFi band.
The chapter contains the following sections:
• What is WiFi 6E?
• Unpack the access point
• Top panel with LEDs
• Hardware interfaces
• Access point label
• Safety instructions and warnings for an indoor access point
10

What is WiFi 6E?
WiFi 6E builds on the existing WiFi 6 (802.11ax) standard. WiFi 6E offers all of the
cutting-edge features of WiFi 6 and allows access to a new 6 GHz wireless band. This
combination of WiFi 6 technology and access to a brand new, empty WiFi band exclusive
to WiFi 6E devices makes WiFi 6E one of the most important developments in wireless
technology.
•More high-bandwidth channels: WiFi 6E expands on the spectrum and bandwidth
improvements of WiFi 6 with the addition of a 6 GHz band. This wireless band is
much wider than the 2.4 GHz and 5 GHz bands and can support up to fourteen
80 MHz channels or seven 160 MHz channels. This means more capacity for
high-bandwidth business applications such as imaging and video conferencing.
•Less interference and network congestion: The 6 GHz wireless band is newly
certified and is exclusive to devices that support WiFi 6E. This means that on 6 GHz,
the WiFi network does not need to slow down to accommodate legacy devices.
Fewer devices, more spectrum, and more bandwidth means less interference and
network congestion. WiFi 6E devices can support the most bandwidth-heavy,
low-latency applications without competing for bandwidth.
•Improved security: Wi-Fi Protected Access (WPA) 3 is mandatory for all Wi-Fi 6
Certified devices operating in 6 GHz. WPA3 is the latest Wi-Fi Alliance security
certification. WPA3 provides the latest in security and authentication protocols. As
a result, 6 GHz WiFi traffic is more secure than ever and 6 GHz networks are more
difficult to hack.
To make use of the 6 GHz band, the access point and its WiFi clients must support
802.11ax.
Note: The access point can let devices that support 802.11ax connect to its 6 GHz
radio. Devices that do not support 802.11ax cannot connect to the 6 GHz radio but can
connect to the 2.4 GHz radio or 5 GHz radio.
User Manual11Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Unpack the access point
The package contains the following items:
•NETGEAR WAX638E access point
•Mounting plate
•Metal bracket with T-bar, lock screw, and four short screws
•Three tall screws and anchors for wall mounting
•Installation guide
Note: Model WAX638E ships without a power adapter. Model WAX638EP ships with
a power adapter (the type of power adapter varies by region). If you ordered model
WAX638E but prefer to use the access point without a PoE++ connection, you can order
a power adapter separately.
For information about the mounting options, see Mount the Access Point to a Wall or
Ceiling on page 260.
Top panel with LEDs
The LEDs that provide the status of the access point are located on the top panel of the
access point.
Figure 1. Top panel with LEDs
User Manual12Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Table 1. LED descriptions
DescriptionColorLED Icon
Solid amber initially and then blinking amber slowly: The access
point is starting or in the process of getting an IP address.
Power/Cloud LED
Solid green: The access point started up and functions either as a
standalone access point or as an Insight discovered access point that
is not connected to the Insight cloud-based management platform.
Solid blue: The access point functions in Insight mode and is
connected to the Insight cloud-based management platform.
Blinking amber fast: The access point is updating firmware or is
being reset to factory default settings.
Blinking multicolor: The access point is functioning in extender mode
and the mesh setup is in progress.
Solid amber during operation: The PoE power that the access point
received is not at the 802.3bt (PoE++) level.
Off: No power is supplied to the access point.
Solid green: A 2.5 Gbps Ethernet link is detected on the LAN 1 port.LAN 1 LED
Blinking green: 2.5 Gbps traffic activity is detected on the LAN 1
port.
Solid amber: An Ethernet link at a speed lower than 2.5 Gbps is
detected on the LAN 1 port.
Blinking amber: Traffic activity at a speed lower than 2.5 Gbps is
detected on the LAN 1 port.
Off: Either no Ethernet device is connected to the LAN 1 port or no
Ethernet link is detected.
Solid green: A 1 Gbps Ethernet link is detected on the LAN 2 port.LAN 2 LED
Blinking green: 1 Gbps traffic activity is detected on the LAN 2 port.
Solid amber: An Ethernet link at a speed lower than 1 Gbps is
detected on the LAN 2 port.
Blinking amber: Traffic activity at a speed lower than 1 Gbps is
detected on the LAN 2 port.
Off: Either no Ethernet device is connected to the LAN 1 port or no
Ethernet link is detected.
User Manual13Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Table 1. LED descriptions (Continued)
DescriptionColorLED Icon
Solid green: The 2.4 GHz WiFi radio is on but no clients are
connected.
2.4 GHz WLAN LED
Solid blue: One or more WLAN clients are connected to the 2.4 GHz
WiFi radio.
Blinking blue: Traffic is detected on the 2.4 GHz WiFi radio.
Off: The 2.4 GHz WiFi radio is off.
Solid green: The 5 GHz WiFi radio is on but no clients are connected.5 GHz WLAN LED
Solid blue: One or more WLAN clients are connected to the 5 GHz
WiFi radio.
Blinking blue: Traffic is detected on the 5 GHz WiFi radio.
Off: The 5 GHz WiFi radio is off.
Solid green: The 6 GHz WiFi radio is on but no clients are connected.6 GHz WLAN LED
Solid blue: One or more WLAN clients are connected to the 6 GHz
WiFi radio.
Blinking blue: Traffic is detected on the 6 GHz WiFi radio.
Off: The 6 GHz WiFi radio is off.
Note: For information about troubleshooting with the LEDs, see Troubleshoot with the
LEDs on page 239.
User Manual14Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Hardware interfaces
The bottom panel of the access point provides the DC power connector for an optional
power adapter, Reset button, LAN 1/PoE++ port, and LAN 2 port.
Figure 2. Hardware interfaces
The bottom panel contains the following components:
•DC power connector: If you do not use a PoE++ switch to provide power to the
access point, connect an optional power adapter to the DC power connector.
•Reset button: You can use the Reset button to restart the access point or to reset
the access point to its factory default settings. To restart the access point, press the
Reset button for about two seconds. To reset the access point to factory default
settings, press the Reset button for 10 seconds or longer.
Note: If you added the access point to a NETGEAR Insight network location, you
must first use the Insight Cloud Portal or Insight app to remove the access point from
your Insight network location before the factory default settings function of the Reset
button is available. For more information, see Use the Reset button to reset the
access point on page 171.
•LAN 1/PoE++ port: Use the LAN 1/PoE++ Gigabit Ethernet RJ-45 LAN port to
connect the access point to a PoE++ switch, or if you use an optional power adapter,
to a non-PoE switch. You must use the LAN 1/PoE++ port for the access point network
connection. (Do not use the LAN 2 port for the network connection.)
If connected to 2.5 Gbps equipment, the LAN 1/PoE++ port supports Ethernet
speeds up to 2.5 Gbps within your LAN. If your Internet connection, modem, router,
and switch support a speed of 2.5 Gbps, the access point’s Internet connection also
functions at 2.5 Gbps. Otherwise, the Internet connection functions at 1 Gbps, which
is a common speed.
User Manual15Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

For more information about the LAN 1/PoE++ port connection, see Set up and
connect the access point to your network on page 21.
•LAN 2 port: The LAN 2 port is a Gigabit Ethernet RJ-45 port that you can use to
connect the access point to the same switch as the LAN 1 port for a link aggregation
(LAG) connection. The switch must be capable of supporting a LAG connection,
which you must configure on the switch. For more information about setting up and
enabling a LAG on the access point, see Manage the link aggregation capability on
page 146.
Access point label
The access point label on the bottom panel shows the QR code, serial number, MAC
address, setup WiFi network name (SSID), and network key (password) of the access
point.
Figure 3. Access point label location
Figure 4. Access point label
User Manual16Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

Safety instructions and warnings for an
indoor access point
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. Note the following:
-For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-If you want to connect the product over an Ethernet cable to a device located
outdoors, the outdoor device must be properly grounded and surge protected,
and you must install an Ethernet surge protector inline between the indoor
product and the outdoor device. Failure to do so can damage the product.
-Before connecting the product to outdoor cables or wired outdoor devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Do not service the product except as explained in your product documentation.
Some devices should never be opened.
•If any of the following conditions occur, unplug the product from its power source,
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
adapter plug, or PoE Ethernet cable is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep the product away from radiators and heat sources. Also, do not block cooling
vents.
User Manual17Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your product. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
•Be sure that devices that are attached over Ethernet cables are electrically rated to
operate with the power available in your location.
•Depending on your product, use only the supplied power adapter or an Ethernet
cable that provides PoE.
If your product uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
•To help prevent electric shock, plug any system and peripheral power cables into
properly grounded power outlets.
•If applicable to your product, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, and PoE Ethernet cables carefully.
Route cables so that they cannot be stepped on or tripped over. Be sure that nothing
rests on any cables.
•Do not modify power adapters, power adapter cables, or plugs. Consult a licensed
electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
User Manual18Hardware Overview
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E

3
Install the Access Point in Your
Network and Access It for Initial
Configuration
This chapter describes how you can install and access the access point in your network.
The chapter contains the following sections:
• Position your access point for best performance
• Set up and connect the access point to your network
• Connect to the access point for initial configuration
• Log in to the access point after initial setup
• What to do if you get a browser security warning
CAUTION: This device must be professionally installed. It is the installer’s responsibility
to follow local country regulations, including operations within legal frequency channels,
output power, and DFS requirements. The vendor, reseller, or distributor is not
responsible for illegal wireless operations. For more details, see the device’s terms and
conditions.
19

Position your access point for best
performance
Before you install and mount your access point as described in the installation guide or
an appendix to this manual, consider how you can position the access point for best
performance.
WiFi clients that are within the access point WiFi range can connect to the WiFi network.
However, the WiFi range can vary significantly depending on the physical placement
of your access point. For example, the thickness, density, and number of walls the WiFi
signal passes through can limit the range.
Additionally, other WiFi devices in and around your office, home, yard, or campus, might
affect your access point’s signal. WiFi devices can be other access points, routers,
repeaters, WiFi range extenders, and any other devices that emit WiFi signals to provide
network access.
Tips for positioning your access point:
•Place your access point near the center of the area where the WiFi clients operate.
A line of sight between the access point and the WiFi clients is not required for good
performance.
•If you use a power adapter, make sure that the access point is within reach of an AC
power outlet.
•Place the access point in an elevated location, minimizing the number of walls and
ceilings between the access point and the WiFi clients.
•Place the access point away from electrical devices such as these:
-Ceiling fans
- Home security systems
- Microwaves
- Computers
-Bases of cordless phones
- 2.4 GHz and 5.8 GHz cordless phones
•Place the access point away from large metal surfaces, large glass surfaces, insulated
walls, and items such as these:
- Solid metal doors
- Aluminum studs
- Fish tanks
User Manual20Install the Access Point in Your
Network and Access It for Initial
Configuration
Insight Managed WiFi 6E AXE7800 Tri-band Multi-Gig Access Point Model WAX638E