Nexcom VTC 1021 Series User manual

NEXCOM International Co., Ltd.
NEXCOM International Co., Ltd.
Published August 2023 www.nexcom.com
Mobile Computing Solutions
Vehicle Telematics Computer
VTC 1021 Series
User Manual

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. ii VTC 1021 Series User Manual
Content
Contents
Preface
Copyright .............................................................................................. v
Disclaimer............................................................................................... v
Acknowledgements ................................................................................ v
Regulatory Compliance Statements......................................................... v
Declaration of Conformity....................................................................... v
RoHS Compliance .................................................................................. vi
Warranty and RMA ................................................................................vii
Safety Information ................................................................................. ix
Installation Recommendations................................................................ ix
Safety Precautions................................................................................... x
Technical Support and Assistance........................................................... xi
Conventions Used in this Manual........................................................... xi
Global Service Contact Information........................................................xii
Package Contents.................................................................................xiv
Ordering Information .............................................................................xv
Chapter 1: Product Introduction
Physical Features .....................................................................................1
VTC 1021-BK Front View.....................................................................1
VTC 1021-BK Rear View......................................................................1
Physical Features .....................................................................................2
VTC 1021-C2K Front View ..................................................................2
VTC 1021-C2K Rear View....................................................................2
VTC 1021 Series Overview ......................................................................3
VTC 1021 Series Key Features.................................................................3
Hardware Specifications..........................................................................4
Mechanical Dimensions...........................................................................6
VTC 1021-BK ......................................................................................6
VTC 1021-C2K....................................................................................7
Connector Numbering ............................................................................8
VTC 1021-BK Front View.....................................................................8
VTC 1021-BK Rear View......................................................................8
VTC 1021-C2K Front View ..................................................................9
VTC 1021-C2K Rear View....................................................................9
Chapter 2: External Connectors Pinout Description
Power Button ....................................................................................10
LED Indicators (WLAN, WWAN, GPS and SSD) ...................................10
Mic-in Connector ..............................................................................11
Line-out Connector ...........................................................................11
Dual USB 2.0 Port..............................................................................12
SIM1 and SIM2 Mini-SIM Slot ............................................................12
COM 1 Port ......................................................................................13
Reset Button......................................................................................13
PoE1 and PoE2 LED Indicators............................................................14
PoE1 and PoE2 Ports..........................................................................14
DC Power Input ................................................................................15
LAN1 and LAN2 Ports........................................................................15
USB 3.0 Port......................................................................................16
HDMI ................................................................................................16
Multi Port Connector.........................................................................17
VGA Connector.................................................................................17

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. iii VTC 1021 Series User Manual
Content
Chapter 3: Jumpers and Connectors
Before You Begin ..................................................................................18
Precautions ..........................................................................................18
Jumper Settings ....................................................................................19
Locations of the Jumpers and Connectors.............................................20
Top View........................................................................................20
Bottom View..................................................................................21
Connector Pin Definitions .....................................................................22
GPIO Pull High Switch ....................................................................22
Input Voltage Control Switch .........................................................22
RTC Switch ....................................................................................23
WWAN Module Selector ................................................................23
PoE Signal Connector.....................................................................24
CAN-MCU Update Port..................................................................24
CAN-MCU Boot .............................................................................25
CAN-MCU Debug Port Jumper.......................................................25
MCU Debug Port Jumper ...............................................................26
MCU Download Port......................................................................26
VGA Wafer ....................................................................................27
SATA Power ...................................................................................27
COM1 Connector ..........................................................................28
Debug 80 Port Connector ..............................................................28
RTC Battery Connector...................................................................29
Internal USB Connector..................................................................29
RTC Battery Connector...................................................................30
SATA HDD Connector ....................................................................30
Mini-PCIe for USB/PCIe...................................................................31
Mini-PCIe for USB/PCIe/mSATA.......................................................32
Mini-PCIe for WWAN Module ........................................................33
Chapter 4: System Setup
Removing the Chassis Cover .................................................................34
Installing a SO-DIMM............................................................................36
Installing a WWAN Module...................................................................36
Installing a WLAN Module (Full Mini-PCIe).............................................37
Installing an SSD/HDD Drive ..................................................................37
Inserting the SIM Card ..........................................................................39
Appendix A: Software Demo Utility for I/O Ports of
Function Control
Menu Screen ........................................................................................40
Config1.............................................................................................40
Config2.............................................................................................40
1. Config1 .......................................................................................41
2. Config2 .......................................................................................42
3. Config3 .......................................................................................44
4. G-Sensor ......................................................................................45
5. Tracker .........................................................................................46
6. Battery .........................................................................................48
7. Event............................................................................................49
Appendix B: GPS Feature
uBlox-NEO M8N Overview ....................................................................50
Technical Specifications.........................................................................50
Appendix C: Signal Connection of MCU DI/DO
Multi Port Pinout Description ................................................................52
GPIO and CAN Terminal Setting ............................................................52
Digital Input..........................................................................................53
Digital Output.......................................................................................54

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. iv VTC 1021 Series User Manual
Content
Appendix D: Vehicle Power Management Setup
Entering BIOS Menu..............................................................................56
Startup and Shutdown Voltage Setting .................................................56
Power-on Delay Setting.........................................................................58
Power-off Delay Setting ........................................................................60
Appendix E: Power Consumption
Appendix F: Pin Definition for the Multiport Cable
P1 Connector Pinout.............................................................................64
P2 to P7 Connector Pinouts ..................................................................64
CAN/DR Connector ...........................................................................64
COM2 Connector..............................................................................65
VTK61B Connector............................................................................65
RS-422/RS-485 Connector.................................................................66
GPIO Connector ................................................................................66
DC Out Connector ............................................................................67

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. vVTC 1021 Series User Manual
Preface
PrefaCe
Copyright
This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted in
any form or by any means without the prior written consent from NEXCOM
International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice and
does not represent commitment from NEXCOM International Co., Ltd. However,
users may update their knowledge of any product in use by constantly checking
its manual posted on our website: http://www.nexcom.com. NEXCOM shall
not be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use of any product, nor for any infringements upon the rights
of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed.
Acknowledgements
The VTC 1021 series is a trademark of NEXCOM International Co., Ltd. All
other product names mentioned herein are registered trademarks of their
respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. vi VTC 1021 Series User Manual
Preface
RoHS Compliance
NEXCOM RoHS Environmental Policy and Status
Update
NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green
products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%
or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium
(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or
1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established
an engineering and manufacturing task force to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. vii VTC 1021 Series User Manual
Preface
Warranty and RMA
NEXCOM Warranty Period
NEXCOM manufactures products that are new or equivalent to new in
accordance with industry standard. NEXCOM warrants that products will be
free from defect in material and workmanship for 2 years, beginning on the
date of invoice by NEXCOM.
NEXCOM Return Merchandise Authorization (RMA)
▪Customers shall enclose the “NEXCOM RMA Service Form” with the
returned packages.
▪Customers must collect all the information about the problems
encountered and note anything abnormal or, print out any on-screen
messages, and describe the problems on the “NEXCOM RMA Service
Form” for the RMA number apply process.
▪Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.
▪Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage
and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”
▪Any products returned by NEXCOM to other locations besides the
customers’ site will bear an extra charge and will be billed to the customer.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
System Level
▪Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.
▪Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
▪Replace with 3rd party products if needed.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Board Level
▪Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. viii VTC 1021 Series User Manual
Preface
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. ix VTC 1021 Series User Manual
Preface
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪A Philips screwdriver
▪A flat-tipped screwdriver
▪A grounding strap
▪An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
Safety Information
Before installing and using the device, note the following precautions:
▪Read all instructions carefully.
▪Do not place the unit on an unstable surface, cart, or stand.
▪Follow all warnings and cautions in this manual.
▪When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪Avoid using the system near water, in direct sunlight, or near a heating
device.
▪The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. xVTC 1021 Series User Manual
Preface
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b.Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d.The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. xi VTC 1021 Series User Manual
Preface
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!
CAUTION!CAUTION! Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. xii VTC 1021 Series User Manual
Preface
Global Service Contact Information
Headquarters
NEXCOM International Co., Ltd.
9F, No. 920, Zhongzheng Rd.,
Zhonghe District, New Taipei City, 23586,
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.nexcom.com
Asia
Taiwan
NexAIoT Headquarters
Industry 4.0 and Cloud Services
13F, No.922, Zhongzheng Rd.,
Zhonghe District, New Taipei City,
23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexaiot.com
NexAIoT Co., Ltd.
Taichung Office
16F, No.250, Sec. 2, Chongde Rd.,
Beitun District,
Taichung City, 406, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexaiot.com
NexCOBOT Taiwan Co., Ltd.
13F, No.916, Zhongzheng Rd.,
Zhonghe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcobot.com
GreenBase Technology Corp.
13F, No.922, Zhongzheng Rd.,
Zhonghe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
DivioTec Inc.
19F-1A, No.97, Sec.4, ChongXin Rd.,
Sanchong District,
New Taipei City, 24161, Taiwan, R.O.C.
Tel: [phone]
Email: [email protected]
www.diviotec.com
AIoT Cloud Corp.
13F, No.922, Zhongzheng Rd.,
Zhonghe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.aiotcloud.dev
EMBUX TECHNOLOGY CO., LTD.
13F, No.916 Zhongzheng Rd.,
Zhonghe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.embux.com
TMR TECHNOLOGIES CO., LTD.
13F, No.916 Zhongzheng Rd.,
Zhonghe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.tmrtek.com

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. xiii VTC 1021 Series User Manual
Preface
NEXGOL Chongqing
1st Building No.999,
Star Boulevard, Yongchuan Dist,
Chongqing City, 402160, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcobot.cn
Beijing NexGemo Technology Co.,Ltd.
2F, Gemotech Building, No.1, Development Rd.,
Changping International Information Industry Base,
Changping District,
Beijing, 102206, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexgemo.cn
Japan
NEXCOM Japan
9F, Tamachi Hara Bldg.,
4-11-5, Shiba Minato-ku,
Tokyo, 108-0014, Japan
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom-jp.com
China
NEXSEC Incorporated
201, Floor 2, Unit 2, Building 15, Yard 3,
Gaolizhang Road, Haidian District,
Beijing, 100094, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexsec.cn
NEXCOM Shanghai
Room 406-407, Building C, No 154, Lane 953,
Jianchuan Road, Minhang District,
Shanghai, 201108, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM Surveillance Technology Corp.
Floor 8, Building B3, Xiufeng Industrial Zone,
GanKeng Community, Buji Street,
LongGang District,
ShenZhen, 518112, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
America
USA
NEXCOM USA
46665 Fremont Blvd.,
Fremont CA 94538, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. xiv VTC 1021 Series User Manual
Preface
Package Contents
Before continuing, verify that the package that you received is complete. Your package should have all the items listed in the following table.
Item P/N Name Specification Qty
1 4NCPM00302X00 Terminal Blocks 3P PHOENIX CONTACT:1777992 5.08mm Male DIP Green 1
2 50311F0581X00 I Head Bolts Screw LONG FEI:I3x15.8 ISO NIGP I3x5.8 AXISx2.8mm SCREWx3mm 4
3 50333P0027X00 Washer for SMA CONN KANG YANG:TW-181 13x1.8mm Nylon 66 Natural 4
4 50333P0028X00 Washer for SMA CONN KANG YANG:WS6-0.8(B) 12.8x6.4x0.8mm PC Black 4
5 5061000004X00 Damper Anti-vibrate Grommet KANG YANG:TGM-50G(B) D7xH2.8mm TPE Color:Black 4
6 60110A0013X00 VTC 1010 Inner Box 258x240x40mm B Flute 1
7 60111A0020X00 VTC 1010 Inner Carton 270x255x183mm AB Flute 1
8 60111A0021X00 VTC 1010 Outside Carton 282x267x201mm B Flute 1
9 6012200052X00 PE Bag #8 170x240mm, w/China RoHS Symbol 1
10 6012200053X00 PE Bag #3 100x70mm, w/China RoHS Symbol 1
11 6012200062X00 PE Bag for DNA730/840 PANADVANCE 350x330mm T:0.08mm with RoHS Symbol 1
12 6013300516X00 VTC 1010 EPE 260x120x72mm 2
13 60233AT134X00 SATA Cable ST:MD-6102069 SATA 7P/L 180D to 90D L=75mm 1
14 60233PW225X00 SATA Power Cable ST:MD-6199209 SATA 15P to JST 2P PH=2.0 L=100mm 1
15 602DCD1470X00 VTC 1021 Series DVD Driver VER:1.0 1
16 6030000237X00 Composite Cable for VTC 1021 ST:MD-5106015 DB26 Male to 5 X DB9 Male+6P Power L=300mm 1
17 603ANT0115X00 GPS/GLONASS Antenna SANAV:SM-76G SMA Male L=5000mm 1

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. xv VTC 1021 Series User Manual
Preface
Ordering Information
The following information below provides ordering information for VTC 1021.
VTC 1021-BK (P/N: 10V00102101X0)
Intel Atom®processor Apollo Lake E3940, 1.80GHz with 4GB DDR3L SO-
DIMM, U-blox M8N GPS module, VGA/ HDMI Output, 2 x LAN, 2 x RS232
(1x full, 1x Tx/ Rx) & 1 x RS422/ 485, 1 x CAN2.0B, 3 x DI & 3 x DO, 2 x USB
2.0 & 1 x USB 3.0, 1 x Line-out/Mic-in
VTC 1021-C2K (P/N: 10V00102102X0)
Intel Atom®processor Apollo Lake E3940, 1.80GHz with 4GB DDR3L SO-
DIMM, U-blox M8N GPS module, VGA/ HDMI Output, 2 x LAN & 2 x PoE, 2
x RS232 (1x full, 1x Tx/ Rx) & 1 x RS422/ 485, 1 x CAN2.0B, 3 x DI & 3 x DO,
2 x USB 2.0 & 1 x USB 3.0, 1 x Line-out/Mic-in

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. 1VTC 1021 Series User Manual
Chapter 1: Product Introduction
ChaPter 1: ProduCt IntroduCtIon
Physical Features
VTC 1021-BK Front View VTC 1021-BK Rear View
LED
Indicators
Antenna Holes VGA Antenna
Connector
Reset
Mic-in Line-outPower
SIM
Slot DC Input
USB 2.0
Ports
USB 3.0
LAN 2 LAN 1
COM1
DB9
Expansion Port
(Optional)
Multi PortHDMI

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. 2VTC 1021 Series User Manual
Chapter 1: Product Introduction
Physical Features
VTC 1021-C2K Front View VTC 1021-C2K Rear View
LED
Indicators
Antenna Holes VGA Antenna
Connector
Reset
Mic-in Line-outPower
SIM
Slot DC Input
USB 2.0
Ports
USB 3.0
LAN 2 LAN 1
COM1
DB9
Expansion Port
(Optional)
PoE
LEDs
(Optional)
PoE1 & PoE 2 Ports
(Optional)
Multi PortHDMI

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. 3VTC 1021 Series User Manual
Chapter 1: Product Introduction
VTC 1021 Series Key Features
▪Intel Atom®x5-E3940 processor quad core 1.8GHz
▪Built-in U-blox M8N GPS, optional dead reckoning support
▪Built-in CAN 2.0B. optional OBD2 SAE J1708/ SAE J1939
▪2 x PoE (802.3af/at) support, total 60W (Optional)
▪3 x DI and 3 x DO support
▪Smart power management with Ignition on/ off delay via software control
and low voltage protection
▪Variety of wireless communication options
▪Certified by CE/ FCC/ E13 mark
VTC 1021 Series Overview
VTC 1021 features next generation Intel Atom®x5-E3940 processor quad
core 1.8GHz, with powerful graphics and multimedia enhancement. VTC
1021 is packed rugged, fanless, and 1 DIN compact enclosure for the
vehicles with limited space to locate the computer system. Onboard CAN
2.0B and optional OBD interface (SAE J1939) for vehicle diagnostics and
driver behavior management. An advanced GPS receiver supports GPS/
Gloness/ QZSS/ Galileo/ Beidou and optional dead reckoning module is also
available. VTC 1021 features WLAN and WWAN wireless data and voice
connectivity. With dual SIM external access design, it allows user to access
SIM card conveniently.
Dual PoE functions (optional) are suited for most PoE devices, including
wireless access points, as well as IP cameras. Additional 12VDC output
can be provided for external display with easy power wire arrangement.
VTC 1021 keeps the flexibility to meet different demands for telematics
applications, such as infotainment, fleet management, dispatching system
and mobile video surveillance.

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. 4VTC 1021 Series User Manual
Chapter 1: Product Introduction
Hardware Specifications
CPU
▪Intel Atom®processor Apollo Lake E3940, 1.80GHz
Memory
▪1 x 204-pin DDR3L SO-DIMM socket support 1066MHz/ 1333MHz up to
8GB. Default 4GB
Storage
▪1 x 2.5” SATA 2.0
▪1 x mSATA for full-size mini-PCIe socket
Expansion
▪1 x Full size mini-PCIe socket (USB 2.0 + PCIe + mSATA)
▪1 x Full size mini-PCIe socket (USB 2.0 + PCIe)
▪1 x Full size mini-PCIe socket (USB 2.0, optional USB 3.0)
Function
▪1 x u-blox NEO-M8N module (support GPS/ Gloness/ QZSS/ Galileo/ Beidou)
▪Built-in G-sensor
▪TPM 2.0 (BOM Option)
I/O Interface-Front
▪1 x Power button with LED
▪4 x LED for WWAN, WLAN, SSD, GPS
▪1 x Line-out/ Mic-in
▪1 x Reset button
▪1 x DB9 for fully RS232
▪2 x Type A USB 2.0 compliant host, supporting system boot up
▪2 x External accessible SIM card socket (selectable) with cover
▪1 x DB9 for Expansion Port (Optional)
▪2 x RJ45 PoE (Optional, including 2 x PoE LED light)
I/O Interface-Rear
▪1 x Phoenix connector for Power/ GND/ Ignition input (wide range DC
input from 9~36V)
▪1 x Type A USB 3.0 compliant host, supporting system boot up
▪2 x RJ45 10/ 100/ 1000 Fast Ethernet with LED
▪1 x DB15 VGA, resolution up to 1920 x 1080 @ 60Hz
▪1 x HDMI port, resolution up to 3840 x 2160 @ 30Hz
▪1 x DB26 port
– 1 x CANBus 2.0B
– 1 x RS232 Tx/ Rx
– 1 x GPS DR (Optional)
– 3 x DI and 3 x DO
– 1 x RS422/ RS485
– 12V/ 2A DC output
– GND
▪4 x antenna holes for GPS/ WWAN/ WLAN
Power Management
▪Selectable boot-up & shut-down voltage for low power protection by
software
▪Setting 8-level power on/ off delay time by software
▪Status of ignition and low voltage can be detected by software
▪Support S3/ S4 suspend mode
Operating System
▪Windows 10
▪YOCTO

Copyright © 2023 NEXCOM International Co., Ltd. All Rights Reserved. 5VTC 1021 Series User Manual
Chapter 1: Product Introduction
Dimensions
▪180 mm (W) x 180 mm (D) x 50 mm (H) (7.09” x 7.09” x 1.97”)
▪Weight: 1.7 kg
Environment
▪Temperature:
Operating temperatures:
-40°C to 70°C (w/ industrial SSD) with air flow
-10°C to 50°C (w/ commercial HDD) with air flow
▪Storage temperatures:
-40°C to 85°C with air flow
Damp Heat Test per EN60068-2-30
▪Humidity: IEC 60068-2-3, Damp Heat Steady State Test, 40C, 95%, 48Hrs
▪Vibration: IEC 60068-2-64, 2G for SSD or 0.5G for HDD
Operating: MIL-STD-810G, 514.6C Procedure 1, Category 4
Storage: MIL-STD-810G, 514.6E Procedure 1, Category 24
▪Shock:
MIL-STD-810G, 516.6 Procedure I, trucks and semi-trailers=40g
Crash hazard: Procedure V, ground equipment=75g
Certifications
▪CE approval
▪FCC Class A
▪E13 mark