Nexcom TPPC 2401 User manual

NEXCOM International Co., Ltd.
NEXCOM International Co., Ltd.
Published March 2020 www.nexcom.com
IoT Automation Solutions Business Group
Passenger Information Panel PC
TPPC 2401/2701/3201
User Manual

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. ii TPPC 2401/2701/3201 User Manual
Content
Contents
Preface
Copyright ............................................................................................. iv
Disclaimer.............................................................................................. iv
Acknowledgements ............................................................................... iv
Regulatory Compliance Statements........................................................ iv
Declaration of Conformity...................................................................... iv
RoHS Compliance ................................................................................... v
Warranty and RMA ................................................................................ vi
Safety Information ................................................................................. ix
Installation Recommendations................................................................ ix
Safety Precautions................................................................................... x
Technical Support and Assistance........................................................... xi
Conventions Used in this Manual........................................................... xi
Global Service Contact Information........................................................xii
Package Contents.................................................................................xiv
Ordering Information .............................................................................xv
Chapter 1: Product Introduction
TPPC 2401..............................................................................................1
TPPC 2701..............................................................................................2
TPPC 3201..............................................................................................3
Specifications..........................................................................................4
Knowing Your TPPC Series ......................................................................6
Rear Bottom........................................................................................6
Mechanical Dimensions...........................................................................7
TPPC 2401 ..........................................................................................7
TPPC 2701 ..........................................................................................8
TPPC 3201 ..........................................................................................9
Chapter 2: Jumpers and Connectors
Before You Begin ..................................................................................10
Precautions ..........................................................................................10
Jumper Settings ....................................................................................11
Locations of the Jumpers and Connectors for the Main Board...............12
Top View ...........................................................................................12
Bottom View .....................................................................................13
Jumpers................................................................................................14
RTC Reset Pin Header ........................................................................14
Connector Pin Definitions .....................................................................15
External I/O Interfaces........................................................................15
DC Power Input .............................................................................15
COM Connector ............................................................................15
LAN 1 Port .....................................................................................16
LAN 2 Port .....................................................................................16
USB 3.0 Ports.................................................................................17
USB 3.0 Ports.................................................................................17
Line-in Connector ..........................................................................18
Line-out Connector........................................................................18
HDMI.............................................................................................19
Internal Connectors...........................................................................20
Debug Port ....................................................................................20

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. iii TPPC 2401/2701/3201 User Manual
Content
Battery Connector..........................................................................20
EC Debug Connector .....................................................................21
Light Sensor Connector..................................................................21
SATA Connector.............................................................................22
SATA Power Connector..................................................................22
SPI ROM Pin Header.......................................................................23
USB2 JST Connector.......................................................................23
USB2 JST Connector.......................................................................24
UART Pin Header............................................................................24
MCU Boot Pin Header....................................................................25
CANbus Connector........................................................................25
LVDS PWM Mode...........................................................................26
eDP Connector...............................................................................26
LVDS Inverter Connector ................................................................27
LVDS Connector.............................................................................27
Mic-in Pin Header...........................................................................28
Speaker-out Connector ..................................................................28
Mini-PCIe Connector......................................................................29
M.2 Connector ..............................................................................30
Locations of the Connectors for the LVDS Inverter Board
(TPPC 3201 Only)..................................................................................31
Internal Connectors...........................................................................32
LVDS Inverter Input Connector .......................................................32
LVDS Inverter Output Connector ....................................................32
Chapter 3: System Setup
Removing the Chassis Cover ................................................................33
Installing a SO-DIMM Memory Module .................................................34
Installing an M.2 Module ......................................................................34
Chapter 4: BIOS Setup
About BIOS Setup.................................................................................36
When to Configure the BIOS.................................................................36
Default Configuration...........................................................................37
Entering Setup......................................................................................37
Legends................................................................................................37
BIOS Setup Utility..................................................................................39
Main .................................................................................................39
Advanced .........................................................................................40
Chipset..............................................................................................44
Security .............................................................................................47
Boot..................................................................................................48
Save & Exit ........................................................................................49

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. iv TPPC 2401/2701/3201 User Manual
Preface
PrefaCe
Copyright
This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted in
any form or by any means without the prior written consent from NEXCOM
International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice and
does not represent commitment from NEXCOM International Co., Ltd. However,
users may update their knowledge of any product in use by constantly checking
its manual posted on our website: http://www.nexcom.com. NEXCOM shall
not be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use of any product, nor for any infringements upon the rights
of third parties, which may result from such use. Any implied warranties of
merchantability or fitness for any particular purpose is also disclaimed.
Acknowledgements
TPPC 2401, TPPC 2701 and TPPC 3201 is a trademark of NEXCOM
International Co., Ltd. All other product names mentioned herein are
registered trademarks of their respective owners.
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. vTPPC 2401/2701/3201 User Manual
Preface
RoHS Compliance
NEXCOM RoHS Environmental Policy and Status
Update
NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green
products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg) < 0.1%
or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent Chromium
(Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) < 0.1% or
1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or 1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established
an engineering and manufacturing task force to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
The model selection criteria will be based on market demand. Vendors and
suppliers will ensure that all designed components will be RoHS compliant.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. vi TPPC 2401/2701/3201 User Manual
Preface
Warranty and RMA
NEXCOM Warranty Period
1. NEXCOM makes products in accordance with the Industry standard and,
NEXCOM warrants that all her Industry-grade IPC and System products
will be free from defect in neither material nor workmanship for twenty-
four (24) months from the day of invoice issued.
2. For NEXCOM Panel PC product lines (the APPC, MPPC series), they are
also guaranteed against defect in materials and workmanship for the
period of twenty-four (24) months in their motherboard design. For
3rd party parts, it follows with original suppliers’ standard: 12 months
for battery pack and LCD, 24 months for adaptor / add on modules
(including GSM module, RFID module, and antenna).
3. If NEXCOM determines customer’s warranty claim is valid, NEXCOM
will repair or replace product(s) without additional charge for parts and
labor. An extended Warranty Program will extend the warranty period of
the product accordingly.
Warranty Coverage
The warranty applies only to products manufactured or distributed by
NEXCOM and her subsidiaries. This warranty covers all the products/
shipments except for:
1. Any claimed defect, products that have been repaired or modified by
persons who have not been authorized by NEXCOM or, products which
have been subjected to misuse, abuse, accident, improper installation,
or usage not in accordance with the product instruction. NEXCOM
assumes no liability as a consequence of such events under the term of
this warranty.
One example is the replacement of Tablet’s or Hand-held’s LCD display
due to scratching stains or other degradation; these will not be covered
under this warranty.
2. Damages caused by customers’ delivery/shipping of the product
or, product failure resulted from electrical power/voltage shock, or,
installation of parts/components which are not supplied/approved by
NEXCOM in advance.
3. Third-party products:
a. Software, such as the device drivers,
b. External devices such as HDD, printer, scanner, mouse, LCD panel,
battery, and so on,
c. Accessory/parts that were not approved by NEXCOM and,
d. Accessory/parts were added to products after they were shipped
from NEXCOM.
Product will be treated as “Out of Warranty “ if:
a. It expires the warranted 24 months period from the day it was purchased.
b. It had been altered by persons other than an authorized NEXCOM
service person or, which have been subjected to misuse, abuse, accident,
or improper installation.
c. It doesn’t have the original NEXCOM Serial Number labeling for
NEXCOM’s warranty period identification or, tracking.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. vii TPPC 2401/2701/3201 User Manual
Preface
RMA that NEXCOM has determined not to be covered by the warranty will
be charged the NEXCOM Standard Repair Fee for the repairing. If a RMA is
determined to be not repairable, customer will be notified and product(s)
may be returned to customer at their request; a minimum service fee may
be charged however.
NEXCOM Return Merchandise Authorization (RMA) Procedure
For the RMA (Return Merchandise Authorization) shipment, customer
is responsible for packaging and shipping the product to the designated
NEXCOM service sites, with shipping charges prepaid by the customer. The
original NEXCOM shipping box should be used whenever possible. NEXCOM
shall pay for the return of the product to the customer’s location. In case of
expedited shipping request, an extra service charge shall be assessed and
the customer is responsible for this extra return shipping charge.
1. Customers should enclose the “NEXCOM RMA Service Form” with the
returned products.
2. Customers need to write down all the information related to the problem
on the “ NEXCOM RMA Service Form “ when applying for the RMA
service; information will help to understand the problem, including the
fault description, on-screen messages, and pictures if possible.
3. Customers could send back the faulty product with or without the
accessories and key parts such as the CPU and DIMM. If the key parts are
included, please be noted clearly within the return form. NEXCOM takes
no responsibility for the parts which are not listed in the return form.
4. Customers hold the responsibility to ensure that the packing of defective
products is durable enough to be resistant against further damage due
to the transportation; damage caused by transportation is treated as “
Out of Warranty “ under our Warranty specification.
5. RMA product(s) returned by NEXCOM to any location other than the
customer registered delivery address will incur an extra shipping charge,
the customer is responsible for paying the extra shipping charges, duties,
and taxes of this shipment.
Product Repairing
1. NEXCOM will repair defective products covered under this limited
warranty that are returned to NEXCOM; if products do prove to be
defective, they will be repaired during their warranty period unless other
warranty terms have been specified.
2. NEXCOM owns all parts removed from repaired products.
3. NEXCOM will use parts made by various manufacturers in performing
the repair.
4. The repaired products will be warranted subjected to the original
warranty coverage and period only.
5. For products returned as defective but, proved to be no defect/fault after
the RMA process, NEXCOM reserves the right to claim for a NDF (No
Defect Found) Service Charge.
6. NEXCOM will issue RMA Report which included Repair Detailed
Information to the customer when the defective products were repaired
and returned.
7. In addition to the above, NEXCOM may authorize Independent/Third-
party suppliers to repair the defective products for NEXCOM.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. viii TPPC 2401/2701/3201 User Manual
Preface
Out Of Warranty Service
There will be a service charge from NEXCOM for the “Out Of Warranty”
product service; they are the Basic Diagnostic Service Fee and the Advanced
Component Replacement Fee respectively. And, if the product can not be
repaired, NEXCOM will either return the product to the customer or, just
scrap it, followed by customer’s instruction.
1. Testing and Parts Replacement
NEXCOM will have the following Handling Charges for those OoW
products that returned:
a. Basic Labor Cost and Testing Fee: as Table listed.
b. Parts Fee: NEXCOM will charge for main IC chipsets such as the N.B.,
S.B., Super-IO, LAN, Sound, Memory, and so on.
c. 3rd-party Device Fee: products replacement for CPU, DIMM, HDD,
Chassis, and UPS.
2. Out of Warranty product will have a three months warranty for the fixed
issues. If the product failed with different problem within 3 months, they
will still incur the service charge of “Out of Warranty”.
3. Out of Warranty “products will not be repaired without a signed PI from
the customer, the agreement of the repair process.
Add-on card, 3rd Party Device and board level repair cost higher than
new product prices, customer can abandon to sign PI to repair and,
please contact with sales to buy new products.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. ix TPPC 2401/2701/3201 User Manual
Preface
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can get
into components and cause a malfunction. Use containers to keep small
components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
▪A Philips screwdriver
▪A flat-tipped screwdriver
▪A grounding strap
▪An anti-static pad
Using your fingers can disconnect most of the connections. It is recommended
that you do not use needle-nose pliers to disconnect connections as these
can damage the soft metal or plastic parts of the connectors.
Safety Information
Before installing and using the device, note the following precautions:
▪Read all instructions carefully.
▪Do not place the unit on an unstable surface, cart, or stand.
▪Follow all warnings and cautions in this manual.
▪When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪Avoid using the system near water, in direct sunlight, or near a heating
device.
▪The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. xTPPC 2401/2701/3201 User Manual
Preface
Safety Precautions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
9. Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical
shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b.Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d.The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. Do not place heavy objects on the equipment.
16. The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
17. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. xi TPPC 2401/2701/3201 User Manual
Preface
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
3. CFast: Turn off the unit’s power before inserting or removing a CFast
storage card.
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!
CAUTION!CAUTION! Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. xii TPPC 2401/2701/3201 User Manual
Preface
Global Service Contact Information
Headquarters
NEXCOM International Co., Ltd.
9F, No. 920, Chung-Cheng Rd.,
ZhongHe District, New Taipei City, 23586,
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.nexcom.com
Asia
Taiwan
NexAIoT Co., Ltd.
Taipei Office
13F, No.920, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NexAIoT Co., Ltd.
Taichung Office
16F, No.250, Sec. 2, Chongde Rd.,
Beitun Dist.,
Taichung City 406, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NexCOBOT Taiwan Co., Ltd.
13F, No.916, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
GreenBase Technology Corp.
13F, No.922,Chung-Cheng Rd.,
Zhonghe Dist.,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email:[email protected]
www.nexcom.com.tw
China
NEXSEC Incorporated
Floor 5, No.4, No.7 fengxian middle Rd.,
(Beike Industrial Park), Haidian District,
Beijing, 100094, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. xiii TPPC 2401/2701/3201 User Manual
Preface
NEXGOL
1st Floor, Building B4, Electronic 2nd Area,
(Phoenix Lake Industrial Park), Yongchuan Dist.,
Chongqing City, 402160, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexgol.com/NexGoL
Beijing NexGemo Technology Co.,Ltd.
5th Floor, Gemotech Building, No.1, Development Rd.,
Changping International Information Industry Base,
Changping District,
Beijing,102206, China
Tel: [phone]
Fax:[phone]
Japan
NEXCOM Japan
9F, Tamachi Hara Bldg.,
4-11-5, Shiba Minato-ku,
Tokyo, 108-0014, Japan
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom-jp.com
NEXCOM Shanghai
Room 603/604, Huiyinmingzun Plaza Bldg., 1,
No. 609, Yunlin East Rd.,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM Surveillance Technology Corp.
Floor 5, Building C, ZhenHan Industrial Zone,
GanKeng Community, Buji Street,
LongGang District,
ShenZhen, 518112, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM United System Service
Room 603/604, Huiyinmingzun Plaza Bldg. 1,
No. 609, Yunlin East Rd.,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
Europe
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.eu
America
USA
NEXCOM USA
2883 Bayview Drive,
Fremont CA 94538, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. xiv TPPC 2401/2701/3201 User Manual
Preface
Package Contents
Before continuing, verify that the package you received is complete. Your
package should have all the items listed in the table.
Item Name Qty
1 I Head Screw 3
2 PE Zipper Bag #3 1
3 Driver DVD 1
TPPC 2401/2701/3201

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. xv TPPC 2401/2701/3201 User Manual
Preface
Ordering Information
The following information below provides ordering information for the Passenger Information Panel PC series.
Barebone
• TPPC 2401 (P/N: 10ID0240100X1)
23.8” TFT-LCD FHD 16:9 passenger information panel pc, Intel Atom®
x5-E3930
• TPPC 2701 (P/N: 10ID0270100X1)
27” TFT-LCD FHD 16:9 passenger information panel pc, Intel Atom®
x5-E3930
• TPPC 3201 (P/N: 10ID0320100X1)
31.5” TFT-LCD FHD 16:9 passenger information panel pc, Intel Atom®
x5-E3930

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. 1
Chapter 1: Product Introduction
TPPC 2401/2701/3201 User Manual
ChaPter 1: ProduCt IntroduCtIon
Key Features
▪23.8” TFT-LCD FHD 16:9 fanless panel computer
▪Intel Atom®x5-E3930 processor (Apollo Lake), 1.3Ghz (max.1.8Ghz)
▪Wide-range power input of 9V to 36V DC
▪Front bezel compliant with IP54
▪Tempered glass
▪Support 1 x DDR3L SO-DIMM socket up to 8GB
▪Support 1 x M.2 (2242) B-Key SSD up to 256GB max
TPPC 2401
Overview

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. 2
Chapter 1: Product Introduction
TPPC 2401/2701/3201 User Manual
Key Features
▪27” TFT-LCD FHD 16:9 fanless panel computer
▪Intel Atom®x5-E3930 processor (Apollo Lake), 1.3Ghz (max.1.8Ghz)
▪Wide-range power input of 9V to 36V DC
▪Front bezel compliant with IP54
▪Tempered glass
▪Support 1 x DDR3L SO-DIMM socket up to 8GB
▪Support 1 x M.2 (2242) B-Key SSD up to 256GB max
TPPC 2701
Overview

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. 3
Chapter 1: Product Introduction
TPPC 2401/2701/3201 User Manual
Key Features
▪31.5” TFT-LCD FHD 16:9 fanless panel computer
▪Intel Atom®x5-E3930 processor (Apollo Lake), 1.3Ghz (max.1.8Ghz)
▪Wide-range power input of 9V to 36V DC
▪Front bezel compliant with IP54
▪Tempered glass
▪Support 1 x DDR3L SO-DIMM socket up to 8GB
▪Support 1 x M.2 (2242) B-Key SSD up to 256GB max
TPPC 3201
Overview

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. 4
Chapter 1: Product Introduction
TPPC 2401/2701/3201 User Manual
Specifications
LCD Panel
TPPC 2401
▪LCD size: Innolux G-Series 23.8”, 16:9
▪Resolution: Full HD, 1920 x 1080
▪Luminance: 350 nits cd/m2
▪Contrast ratio: 1,000
▪LCD color: 16.7M
▪Viewing angle: 178 (H), 178 (V)
▪Backlight: LED
TPPC 2701
▪LCD size: AUO 27”, 16:9
▪Resolution: Full HD, 1920 x 1080
▪Luminance: 300 nits cd/m2
▪Contrast ratio: 3,000
▪LCD color: 16.7M
▪Viewing angle: 178 (H), 178 (V)
▪Backlight: LED
TPPC 3201
▪LCD size: AUO 31.5”, 16:9
▪Resolution: Full HD, 1920 x 1080
▪Luminance: 500 nits cd/m2
▪Contrast ratio: 3,000
▪LCD color: 16.7M
▪Viewing angle: 89 (H), 89 (V)
▪Backlight: LED
System
▪Intel Atom®x5-E3930 processor (Apollo Lake), 1.3GHz (max. 1.8GHz)
Chipset
▪SoC (codenamed “Apollo Lake”)
Main Memory
▪1 x 204-pin DDR3L SO-DIMM socket up to 8GB memory. Support up to
1866 MHz, non-ECC & unbuffered memory.
Rear I/O
▪1 x Power input connector, 6-pin (9V-36V DC)
▪1 x COM port (support RS232/RS422/RS485)
▪2 x RJ45 with LEDs for Gigabit LAN
▪4 x USB 3.0, support USB 2.0
▪1 x HDMI port (support 4K x 2K)
▪1 x Line-in and 1 x line-out
System Interface-Front
▪1 x Ambient light sensor
Audio
▪Realtek ALC886 audio codec
Ethernet
▪LAN chip: dual Intel®I210-AT Gigabit LAN
▪Ethernet interface: 10/100/1000 Base-TX Ethernet compatible

Copyright © 2019 NEXCOM International Co., Ltd. All Rights Reserved. 5
Chapter 1: Product Introduction
TPPC 2401/2701/3201 User Manual
Storage Device
▪1 x M.2 (2242) B key SSD, up to 256GB max
▪1 x 2.5” SATA SSD reserved
Expansion
▪1 x mini PCIe full-size connector on board (support PCIe/USB)
Watchdog
▪Watchdog timer: Watchdog timeout can be programmed by software
from 1 second to 255 seconds and from 1 minute to 255 minutes
▪H/W status monitor: Monitors system temperature and voltage
Environment
▪Vibration
– IEC60068-2-64
TPPC2401/TPPC2701:
– Operating: 1G, random, 5-500Hz, 1hr/axis (w/Storage)
TPPC3201:
– Operating: 0.5G, random, 5-500Hz, 1hr/X axis (w/storage)
– Operating: 1G, random, 5-500Hz, 1hr/Y,Z axis (w/Storage)
▪Drop
– IEC60068-2-32
– ISTA-2A-STD
TPPC2401: 10.4kg (packing weight) & 81cm (falling height)
TPPC2701: 16.1kg (packing weight) & 81cm (falling height)
TPPC3201: 20kg (packing weight) & 66cm (falling height)
– Drop sequences (1 corner, 3 edges, 6 faces) with 10 times dropping
test.
▪Temperature
– Operating temperature: 0~50°C
– Storage Temperatures: 0~70°C
– Damp Heat test per EN60068-2-30
Operating humidity
– IEC60068-2-3
– damp heat steady test 45~55°C, 95%, 48Hrs, non-condensing
Operating System Support
▪Windows 10 IoT Enterprise 64-bit
▪Linux Yocto 4.14
Mechanical
▪Color: Pantone black
▪VESA mount measurements:
– TPPC 2401: 100mm x 100mm and 200mm x 200mm
– TPPC 2701 and TPPC 3201: 200mm x 200mm and 200mm x 400mm
▪Dimension:
– TPPC 2401: 580mm (W) x 354mm (D) x 55mm (H)
– TPPC 2701: 655mm (W) x 399mm (D) x 67mm (H)
– TPPC 3201: 761mm (W) x 455mm (D) x 67mm (H)
▪Weight:
– TPPC 2401: 10kg
– TPPC 2701: 13.2kg
– TPPC 3201: 18.5kg
Power Requirements
▪Power input: 9V to 36V DC input (UPS: 12V, 24V and 36V)
▪Ignition On/Off control & programmable On/Off delay timing
Certifications
▪CE (EN55024, EN55032, EN55035)
▪FCC Class A (EMI Part 15B)
▪e-Mark: e13, 12/24V