Night Owl WG4 Series User manual

QUICK SETUP GUIDE
WG4 SERIES
SECURITY SYSTEMS
Home
&Business

1
*Wireless IP Indoor/Outdoor Camera
Model # WCM-SD2POU-BU
Camera Camera Antenna
(1 per camera)
* If included, screw onto Camera
16.4 ft. Camera
Power Supply
(1 per Camera)
Wireless IP Indoor Camera
Model # WCM-SD2PIN
*
*
Camera
Camera Power Supply
(1 per Camera)
Bracket Mounting
Hardware (1 per Camera)
Bracket Mounting
Hardware
Reset Pin
(1 per Camera)
Adhesive Mounting
Tape (1 per Camera)
Magnetic Mounting
Bracket (1 per Camera)
9.8 ft. Camera Power
Cord (1 per Camera)
Wireless Gateway
Model # WG-20W-4
1 x Gateway
*1 x microSD Card
(May not be included)
1 x 6 ft. RJ-45
Cable (Ethernet)
1 x Gateway
Power Supply
1 x 9.8 ft.
Gateway Power Cord
*DISCLAIMER: User MUST
format the SD card if the
Gateway was purchased
without a pre-installed card.
Bracket Mounting
Hardware
(1 per Camera)
Package Contents
DISCLAIMER: The exact components of your product, images and quantities may vary depending on your model number.
What’s in the Box

2
Quickly Flashing – Pairing Mode (Default)
Slowly Flashing – Camera is not connected to the Gateway or Wi-Fi network
Solid Light – Camera is connected and functional
Channel LED Light is Solid – Camera is paired to a channel
Channel LED Light is Flashing – Camera is not paired to a channel
Wireless LED Light is Solid – Gateway is connected to the internet
Wireless LED Light is Flashing – Gateway is not connected to internet
Gateway Status Light Key
Check out my Rear
Camera Status Light Key
Status Light Keys
PWR
SET
NOTE: Status Light
location depends
on camera version.
Allow up to 2
minutes for the
cameras to initiate.
This is a perfect
time to download
the app!

3
Connect the Gateway power cord
to the Power Input on the rear of
the Gateway.
Relax for a moment as the
Gateway initiates. Once the
Gateway is connected to the
internet and ready to be synced,
move to step 6.
1Plug one end of the included
Ethernet cable into the Network
port on the back of the Gateway.
3
5
Plug the USB end of the Gateway
power cord into the Gateway power
supply. Plug the Gateway power
supply into a surge protector or
Uninterruptible Power Supply (UPS).
2Plug the other end of the Ethernet cable
into a port on the back of your router.
4
Power on each camera with its own
power cord/supply.
6
POWER
CORD
ETHERNET
(Router Not Included)
NOTE: Allow up to 2 minutes for the cameras
to initiate. This is the perfect time to download
the app!
*
DISCLAIMER: May not be included depending on the
model # purchased.
*
*
(Surge protector or
UPS not included)
USB/Power
Cord
Gateway
Power Supply
Surge Protector
(UPS)
Connecting Your System
ETHERNET

4
Download the app from the App Store
or Google Play Store and install the
application on your device.
After completing the account
setup and verification process,
sign into the app and tap the
“+” symbol to add a device.
3
Create an account using an
email address for the username
and a password between
6–20 characters.
2
NOTE: Setup is the same for Smartphone
and Tablet.
The Night Owl Application will lead you through the rest of the setup process.
Using Night Owl Connect
1
Download and Install Application

5
Proper placement of the Gateway ensures maximum coverage for your property.
• Place in a central location
• Mount cameras within 300 Ft of the Gateway
• Keep it close to your Router, if possible
GATEWAY
GATEWAY
Positioning Your Gateway
Insert microSD card into the Gateway’s SD card slot.
(May not be included).
Open the app.
Open the live view.
Tap the settings icon.
Tap “Format SD Card”.
1
2
3
4
5
Installing and Formatting Gateway SD Card
Quick Tips

To reset the Gateway to the factory default settings, insert the reset pin into the
reset hole for 10 seconds.
To sync the Gateway to a device, press and hold the sync button until the voice
prompt says, “I am pairing to the Night Owl device, please be patient.” If the
synchronization fails, make sure the Night Owl device the Gateway is searching
for is in pairing mode and try again.
Resetting the Gateway
Sync to other Night Owl Devices
6
Insert the reset pin into the Sync/Reset hole or press and hold the reset
button until you hear the camera say “Please be patient. Camera is resetting.”
Once the camera resets, you will hear “Camera is in pairing mode” and the Status
light will flash quickly.
Camera(s) failed to pair to Gateway?
Once the Camera is in Pairing Mode, Press the Sync Button on the Gateway.
WCM-SD2PIN WCM-SD2POU-BU
Resetting the Gateway to its
factory default settings removes
all connected devices from the
Gateway. Seriously, this should
be a last resort.
CAUTION!
NOTE: The Gateway and the Night Owl device MUST be on the same Network. Before
pairing, we recommend that you put the Night Owl device within 9ft from the Gateway.
NOTE: Reset one camera at a time.
NOTE: The
Reset Button
location
depends on
the camera
version.
A
B
A
B
B
Troubleshooting

Rev 180403
FCC RADIATION NORM
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Compliance Statement
These limits are designed to provide reasonable protection against frequency interference in residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed or used in accordance with the instructions, may cause harmful interference to
radio communication. However, there is no guarantee that interference will not occur in television reception, which can be determined by turning
the equipment off and on. The user is encouraged to try and correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION!
The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance of 8 inches between the radiator and your body.
www.NightOwlSP.com
EMAIL
Sales Support
[e-mail]
Technical Support
[e-mail]
PHONE (English, Spanish & French)
Sales/Technical Support
1.866.390.1303
Live Chat 24/7, 365 days a year
WEBSITE
24/7 Product Support
• How-To Videos
• Manuals
CONTACT US For system manuals, troubleshooting
guides, FAQs, video tutorials and more:
Please refer to the sticker located on the
bottom of the device for steps on how to
access your product’s support material.
1. Please visit www.NightOwlSP.com
2. Click Support on the top of the homepage.
3. Type WG4 in the top right search bar.
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