Nortel 1000E Quick start guide

Nortel Communication Server 1000
Nortel Communication Server 1000 Release 5.0
Communication Server 1000E Upgrade
Option 11C Chassis to Communication Server 1000E
Document Number: NN43041-465
Document Release: Standard 01.04
Date: July 2007
Year Publish FCC TM
Copyright © 2007 Nortel Networks. All rights reserved.
Produced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility for their applications of any products
specified in this document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.
Title page

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Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
4
Revision history
July 2007 Standard 01.04. This document is up-issued to address the following CRs:
• Q01598009
• Q01639378
• Q01650913-02
• Q01649647
• Q01668243-02
• Q01646098
June 2007 Standard 01.03. This document is up-issued to address CR Q01652825.
May 2007 Standard 01.02. This document is up-issued to support Communication
Server 1000 Release 5.0.
May 2007 Standard 01.01. This document is issued to support Communication Server
1000 Release 5.0. This document contains information previously contained
in the following legacy document, now retired: Communication Server
1000M and Meridian 1 Small System Upgrade Procedures (553-3011-258).
August 2005 Standard 3.00. This document is up-issued to support Communication
Server 1000 Release 4.5.

Page 4 of 228 Revision history
NN43041-465 Standard 01.04 July 2007
September 2004 Standard 2.00. This document is up-issued to support Communication
Server 1000 Release 4.0.
October 2003 Standard1.00.ThisdocumentisanewNTPforSuccession3.0.Itwascreated
to support a restructuring of the Documentation Library, which resulted in the
merging of multiple legacy NTPs. This new document consolidates
information previously contained in the following legacy documents, now
retired:
•Option 11C Mini: Expansion using Fiber-optic and IP Connectivity
Guide (553-3021-208)
(Content from Option 11C Mini: Expansion using Fiber-optic and IP
Connectivity Guide (553-3021-208) also appears in Communication
Server 1000M and Meridian 1: Small System Overview (NN43011-110)
and Communication Server 1000M and Meridian 1: Small System
Planning and Engineering (NN43011-220).)
•Option 11C and 11C Mini: Upgrade Procedures Guide (553-3021-250)
(Content from Option 11C and 11C Mini: Upgrade Procedures Guide
(553-3021-250) also appears in Communication Server 1000M and
Meridian 1: Small System Maintenance (NN43011-700).)

Contents Page 5 of 228
Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
List of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About this document . . . . . . . . . . . . . . . . . . . . . . . 13
Subject .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conventions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Related information .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
References in preparation for an upgrade . . . . . . . . . . . . . . . . . . . . . . . 21
CS 1000 Release 5.0 hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Estimating installation time .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Administration tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Upgrading the Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Recorded Announcement and Music . . . . . . . . . . . . . . . . . . . . . . . . . . 26
H.323 Gatekeeper database migration . . . . . . . . . . . . . . . . . . . . . . . . . 26
MRV Terminal Server .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Conversion and mapping information .. . . . . . . . . . . . . . . . . . . . . . . . . 28
Campus Redundancy (High Availability) Package Support .. . . . . . . . 41
Review Prerequisites Checklist . . . . . . . . . . . . . . . 43
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

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NN43041-465 Standard 01.04 July 2007
Planning the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Preparing for the upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Things to know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hardware requirements .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Keycodes .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
What to have ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Backing up the SSC database to an
external drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Backing up the Call Server .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Installing CS 1000E hardware . . . . . . . . . . . . . . . . 65
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Choosing the chassis and slot locations . . . . . . . . . . . . . . . . . . . . . . . . 65
Task overview .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installing the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Cabling the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing the software . . . . . . . . . . . . . . . . . . . . . . 79
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Installing CP PM software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Configuring initial IP configuration data on MGC .. . . . . . . . . . . . . . . 109
Installing a Signaling Server . . . . . . . . . . . . . . . . . 115
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Readiness checklist .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Installing the CP PM Signaling Server hardware .. . . . . . . . . . . . . . . . 119
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Installing the Signaling Server software .. . . . . . . . . . . . . . . . . . . . . . . 153

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Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
First boot of a new Nortel CP PM Signaling Server .. . . . . . . . . . . . . . 180
Unpacking Help files for Virtual Terminal Emulator .. . . . . . . . . . . . . 199
Logging in to the Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Verifying a successful configuration .. . . . . . . . . . . . . . . . . . . . . . . . . . 201
Testing the Leader Signaling Server .. . . . . . . . . . . . . . . . . . . . . . . . . . 201
Configuring the IPMG . . . . . . . . . . . . . . . . . . . . . . . 203
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Configuring the IPMG in Element Manager .. . . . . . . . . . . . . . . . . . . . 203
Configuring conference TDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Configuring DSP Daughterboard Voice gateway channels . . . . . . . . . 212
Appendix A: Upgrading to a High Availability
system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Network check .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Appendix B: Technical Assistance service . . . . . 219
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Nortel Technical Assistance Centers .. . . . . . . . . . . . . . . . . . . . . . . . . . 219
Services available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Requesting assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Appendix C: Obtaining software . . . . . . . . . . . . . . 227
Downloading software from the Nortel website . . . . . . . . . . . . . . . . . . 227

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NN43041-465 Standard 01.04 July 2007

List of procedures Page 9 of 12
Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
List of procedures
Procedure 1
Backing up the database using LD 43 . . . . . . . . . . . . . .60
Procedure 2
Archiving the database in LD 143 . . . . . . . . . . . . . . . . .61
Procedure 3
Removing the SSC Card . . . . . . . . . . . . . . . . . . . . . . . . .68
Procedure 4
Installing a DSP Daughterboard . . . . . . . . . . . . . . . . . .70
Procedure 5
Installing the MGC card . . . . . . . . . . . . . . . . . . . . . . . . .72
Procedure 6
Installing the CP PM card . . . . . . . . . . . . . . . . . . . . . . . .72
Procedure 7
Creating the CP PM Call Server Software . . . . . . . . . . .82
Procedure 8
Preparing the compact flash card for software
delivery to CP PM call server . . . . . . . . . . . . . . . . . . . . .92
Procedure 9
Upgrading the CP PM BIOS to Version 15 . . . . . . . . . .93
Procedure 10
CP PM Software installation . . . . . . . . . . . . . . . . . . . . . .94
Procedure 11
Configuring the MGC on the Call Server . . . . . . . . . . . .110
Procedure 12
Configuring the MGC through CLI . . . . . . . . . . . . . . . . .111

Page 10 of 12 List of procedures
NN43041-465 Standard 01.04 July 2007
Procedure 13
Installing ELAN and TLAN Ethernet ports
on the back of a CS 1000M UEM . . . . . . . . . . . . . . . . . .122
Procedure 14
Preparing an ISP1100 Signaling Server for
rack-mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Procedure 15
Rack-mounting a ISP1100 Signaling Server . . . . . . . . .138
Procedure 16
Connecting a Nortel CP PM Signaling Server . . . . . . .146
Procedure 17
Connecting a CP PM Signaling Server to the
ELAN and TLAN subnets of a CS 1000E system . . . . .147
Procedure 18
Connecting a CP PM Signaling Server to the
ELAN and TLAN subnets of a CS 1000M system . . . . .149
Procedure 19
Connecting an IBM X306m Signaling Server . . . . . . . .150
Procedure 20
Connecting an HP DL320-G4 Signaling Server . . . . . .152
Procedure 21
Installing Signaling Server software . . . . . . . . . . . . . . .154
Procedure 22
Entering basic system configuration parameters . . . .181
Procedure 23
Adding a Follower Signaling Server to an
IP Telephony node . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Procedure 24
Logging in to the Signaling Server . . . . . . . . . . . . . . . .200

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Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
Procedure 25
Verifying the Signaling Server Ethernet
connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Procedure 26
Configuring the IPMG (Element Manager) . . . . . . . . . .204
Procedure 27
Configure conference TDS (CLI) . . . . . . . . . . . . . . . . . .208
Procedure 28
Configuring conference TDS (Element Manager) . . . .209
Procedure 29
Configure DSP Daughterboard Voice
gateway channels (CLI) . . . . . . . . . . . . . . . . . . . . . . . . .212
Procedure 30
Downloading software from the Nortel website . . . . . .227

Page 12 of 12 List of procedures
NN43041-465 Standard 01.04 July 2007

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Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
18
About this document
This document is a global document. Contact your system supplier or your
Nortel representative to verify that the hardware and software described are
supported in your area.
Subject
Option 11C Chassis (TDM) to Communication Server 1000E Upgrade
Procedures (NN43041-465) describes the process required to upgrade an
existing Option 11C Chassis to the CS 1000E system.
This guide does not describe how to add equipment (such as additional
chassis’ or line cards) to the system. Refer to Communication Server 1000M
and Meridian 1: Small System Installation and Configuration
(NN43011-310) when the upgrade requires installing equipment (such as
another chassis expander at a remote site). Also refer to the site and system
planning information in Communication Server 1000M and Meridian 1:
Small System Planning and Engineering (NN43011-220).
Note on legacy products and releases
This NTP contains information about systems, components, and features that
are compatible with Nortel Communication Server 1000 Release 5.0
software. For more information on legacy products and releases, click the
Technical Documentation link under Support & Training on the Nortel
home page:
www.nortel.com

Page 14 of 228 About this document
NN43041-465 Standard 01.04 July 2007
Applicable systems
This document applies to the Option 11C Chassis system.
Note: When upgrading software, memory upgrades may be required on
the Call Server.
Intended audience
This document is intended for individuals responsible for upgrading and
expanding existing Small Systems.
Conventions
Terminology
In this document, the following systems are referred to generically as
“system”:
• Communication Server 1000M (CS 1000M)
The following systems are referred to generically as “Small System”:
• Communication Server 1000M Chassis (CS 1000M Chassis)
• Communication Server 1000M Cabinet (CS 1000M Cabinet)
The following systems are referred to generically as “Chassis system”:
• Communication Server 1000M Chassis (CS 1000M Chassis)
The following systems are referred to generically as “Cabinet system”:
• Communication Server 1000M Cabinet (CS 1000M Cabinet)

About this document Page 15 of 228
Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
Related information
This section lists information sources that relate to this document.
NTPs
The following NTPs are referenced in this document:
•Features and Services (NN43001-106)
•Converging the Data Network with VoIP (NN43001-260)
•Circuit Card: Description and Installation (NN43001-311)
•Signaling Server: Installation and Commissioning (NN43001-312)
•IP Peer Networking: Installation and Commissioning (NN43001-313)
•Element Manager: System Administration (NN43001-332)
•IP Line: Description, Installation, and Operation (NN43001-500)
•Software Input/Output: Administration (NN43001-611)
•Element Manager: System Administration (NN43001-632)
•Software Input/Output: Maintenance (NN43001-711)
•Communication Server 1000M and Meridian 1 Large System Planning
and Engineering (NN43021-220)
•Communication Server 1000M and Meridian 1 Large System Installation
and Commissioning (NN43021-310)
•Communication Server 1000E: Planning and Engineering
(NN43041-220)
•Communication Server 1000E: Installation and Commissioning
(NN43041-310)
•IP Line: Description, Installation, and Operation (NN43100-500)
Online
To access Nortel documentation online, click the Technical Documentation
link under Support & Training on the Nortel home page:
www.nortel.com

Page 16 of 228 About this document
NN43041-465 Standard 01.04 July 2007
CD-ROM
To obtain Nortel documentation on CD-ROM, contact your Nortel customer
representative.
How to get Help
Getting Help from the Nortel Web site
The best source of support for Nortel products is the Nortel Support Web site:
www.nortel.com/support
This site enables customers to:
• download software and related tools
• download technical documents, release notes, and product bulletins
• sign up for automatic notification of new software and documentation
• search the Support Web site and Nortel Knowledge Base
• open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you have a Nortel support contract and cannot find the information you
require on the Nortel Support Web site, you can get help over the phone from
a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7865).
Outside North America, go to the Web site below and look up the phone
number that applies in your region:
www.nortel.com/callus
When you speak to the phone agent, you can reference an Express Routing
Code (ERC) to more quickly route your call to the appropriate
support specialist. To locate the ERC for your product or service, go to:
www.nortel.com/erc

About this document Page 17 of 228
Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, you can contact the technical support staff for that
distributor or reseller.

Page 18 of 228 About this document
NN43041-465 Standard 01.04 July 2007

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Communication Server 1000E Upgrade Option 11C Chassis to Communication Server 1000E
20
Overview
Contents
This section contains information on the following topics:
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
References in preparation for an upgrade . . . . . . . . . . . . . . . . . . . . . . . 21
CS 1000 Release 5.0 hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Common Processor Pentium Mobile (CP PM) Call Server . . . . . . . 21
CP PM Signaling Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Media Gateway Controller Card (MGC) . . . . . . . . . . . . . . . . . . . . . 22
DSP Daughterboards (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Estimating installation time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Administration tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Telephony Manager 3.1 (TM 3.1) . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Upgrading the Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Recorded Announcement and Music . . . . . . . . . . . . . . . . . . . . . . . . . . 26
H.323 Gatekeeper database migration . . . . . . . . . . . . . . . . . . . . . . . . . 26
MRV Terminal Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Conversion and mapping information. . . . . . . . . . . . . . . . . . . . . . . . . . 28

Page 20 of 228 Overview
NN43041-465 Standard 01.04 July 2007
Introduction
This guide describes how to upgrade from an existing Option 11C Chassis
system to the Release 5.0 CS 1000E.
Note: This document covers the upgrades to both Standard Availability
and High Availability CS 1000E systems.
Figure 1 on page 20 shows the task flow for this upgrade.
Figure 1
Option 11C Chassis to CS 1000E upgrade task flow