Nortel NorStar M7310 Operating instructions

Norstar
Modular Plus Release 5
Quick Programming Guide

Published by Nortel Networks on behalf of British Telecommunications PLC. All
possible care has been taken in the preparation of this publication, but British
Telecommunications PLC assumes no liability for any inaccuracies that may occur.
British Telecommunication PLC reserves the right to make changes without notice both
to this publication and to the product that it describes.
No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any human or computer language in any form or by
any means without prior written permission of British Telecommunications PLC.
If you find any errors in this publication, or would like to make suggestions for its
improvement, please write to:
British Telecommunications
Norstar Product Manager
6th Floor, Parker Tower
43-49 Parker Street
London, WC2B 5PS
British Telecom is a registered trademark of:
British Telecommunications PLC
Registered Office 81, Newgate Street
London, EC1A 7AJ
Registered in England, Number 1800000
Meridian, Companion, and Norstar are trademarks of Nortel.
Meridian Norstar Business Communication System is manufactured by Nortel.
This document is for use with Modular Plus Release 5 Norstar UK.
P0607111 Issue 01
Printed in Canada
© 2003 Nortel Networks
Copyright Notice
This Nortel documentation is protected by copyright. It cannot be copied in any form
or medium except pursant to the Nortel Licence to Copy Documentation (“Licence”).
If a licence has been purchased, it is enclosed with this copy of Nortel documentation.

3
Table of Contents
SECTION I: GENERAL INFORMATION
Getting Started ..................................................................................................... 5
TELEPHONE PROGRAMMING BUTTONS
PROGRAMMING OVERLAYS
TELEPHONE FEATURES AND KEYS
DISPLAY AND DISPLAY KEYS
USING THE KEYPAD TO ENTER LETTERS
CONVENTIONS
To begin a programming session....................................................................... 9
BASIC PASSWORD
SYSTEM ADMINISTRATOR PASSWORD
SYSTEM ADMINISTRATOR PLUS PASSWORD
ENDING A PROGRAMMING SESSION
PROGRAMMING MAP FOR PASSWORDS
SECTION II: PROGRAMMING USING THE BASIC PASSWORD
Time and Date..................................................................................................... 11
CHANGING THE TIME AND DATE SETTINGS
PROGRAMMING MAP FOR TIME AND DATE
SECTION III: PROGRAMMING USING THE SYSTEM ADMINISTRATOR
PASSWORD
Pickup Groups.................................................................................................... 13
ASSIGNING AN EXTENSION
ANSWERING AN EXTENSION
PROGRAMMING MAP TERMINALS AND EXTENSIONS
SECTION IV: PROGRAMMING USNG THE SYSTEM ADMINISTRATOR PLUS
PASSWORD
Line Access ........................................................................................................ 15
LINE ASSIGNMENT
LINE APPEARANCES
PROGRAMMING MAP FOR LINES
Restrictions......................................................................................................... 18
SELECTING A FILTER OR ADDING RESTRICTIONS AND EXCEPTIONS TO AN EXTENSION
ASSIGNING A DIALLING FILTER TO A LINE
ASSIGNING A RESTRICTION FILTER TO AN EXTENSION
PROGRAMMING MAP FOR LINE RESTRICTIONS

Table of Contents
4
PROGRAMMING USING THE SYSTEM ADMINISTRATOR PLUS PASSWORD
(continued)
Speed Dial ...........................................................................................................22
SHORTCUTS
PROGRAMMING A SYSTEM-WIDE SPEED DIAL CODE
SELECTING A LINE FOR THE NEW SPEED DIAL CODE
CHOOSING THE SPEED DIAL DISPLAY FORMAT
PROGRAMMING A NAME FOR THE SPEED DIAL CODE
CONFIRMING THE DIALLING RESTRICTIONS
PROGRAMMING MAP FOR SYSTEM SPEED DIAL
Call Forward No Answer ....................................................................................26
PROGRAMMING MAP FOR TERMINAL CAPABILITIES
Call Forward on Busy.........................................................................................28
PROGRAMMING MAP FOR TERMINAL CAPABILITIES
Naming Extensions ............................................................................................30
PROGRAMMING MAP FOR NAMING EXTENSIONS
Moving Extensions .............................................................................................32
PROGRAMMING MAP FOR SETTING SYSTEM SETTINGS
Ringing Service...................................................................................................34
TURNING RINGING SERVICE ON OR OFF
PROGRAMMING MAP FOR SERVICES
SECTION V: Reference
Programming map (System Administrator Plus password)...........................36

5
SECTION 1
Getting Started
TELEPHONE PROGRAMMING BUTTONS
You will note that your Business Series Terminal (BST) has different icons on the keycaps than the
Norstar telephones. This table shows how the icons compare between the telephones.
The Norstar Modular Plus Quick Programming Guide is a quick reference when you need information
about some of the more commonly-used features on this system.
For more detailed information, refer to the System Administration Guide. It contains everything needed
to gain access to and to programme the many features of the system.
PROGRAMMING OVERLAYS
Before you begin programming, you need to prepare the system. Start by placing the programming
overlay over the appropriate keys on your programming set, as shown in the diagrams below.
The T7316E, shown below, and the T7316 are the Business Series Terminals that can be used for
programming.
Button Name
Business Series Terminals
T7000, T7100, T7208, T7316,
T7316E
M7000, M7100N, M7208N,
M7310N, M7324N
Feature ≤ƒ or ƒ
Handsfree
Mute
Bottom right button.(T7208)
Mute: (T7316/T7316E)
Handsfree: (T7316E)
©
Hold ≥˙
≥(T7000)
˙or ˙
≥(M7000)
Release ®® or ™
Business
Series
Terminal
Programming
overlay
Heading
Back
Show
Next
Heading
Back
Show
Next
T7316E
programming
buttons
T7316
programming
buttons

Getting Started
6
The four keys covered by the overlay have special functions for programming features on your system.
When one of the keys is active, the indicator next to it is lit with a ªor a º. Once you end the
programming session, the keys return to their usual call functions.
The four keys are:
–shows you the heading for the current level
“moves you back one item at the current level
≠shows you the first setting within the level
‘moves you one item forward at the current level
Heading
Back
Show
Norstar
Programming
Overlay
M7310N
Next
M7310
Heading
Back
Show
Norstar Programming Overlay M7324N
Next
M7324

Getting Started
7
TELEPHONE FEATURES AND KEYS
Take a few moments to look over your extension and become familiar with the key layout. Unlike the
M7310N, the M7324N, T7316 and T7316 telephones do not have a shift key (5) or dual memory keys
(6). An explanation of each key follows the diagrams below.
DESCRIPTION
Keypad Used to dial numbers when you make a call and to enter numbers
and letters when you programme your extension.
Display Shows instructions and numbers when you use or programme
the extension.
Display keys Activates the instruction that appears on the display above it.
Memory keys Activates a number or feature code stored in the key.
Dual memory keys Allows you to store two numbers or feature codes
(M7310N only).
Shift key Allows you to use the number or feature code stored in the
secondary memory of the dual memory key (M7310N only)
Feature key
(≤, ƒ or ƒ)
Allows you to enter a feature code while using or programming
the telephone.
3
1
2
1
3
4
7
8
4
4
6
8
7
9
5
6
2
3
1
4
5
M7310N M7324N
1
2
3
4
4
7
8
9
9
11
10
1
2
3
4
4
12
7
8
T7316E
T7316
1
2
3
4
5
6
7

Getting Started
8
DISPLAY AND DISPLAY KEYS
Use the keys below the display to set and select options. Their functions change depending on the
features you programme. Some display options include ADD, CHANGE, OK and DOWN.
USING THE KEYPAD TO ENTER LETTERS
Use the keypad to enter both letters and numbers. For example, to name a Speed Dial code “Terry,”
repeatedly press the number on the keypad that represents the first letter of the name until that letter
appears on the display. In this example, press the keypad number 3 two times for “E.”
CONVENTIONS
Boxed numbers indicate keypad numbers. Examples are flfl‹.
Boxed words indicate actual buttons. Examples are ≤or ®.
Underlined words indicate display key choices. When you see ADD or CHANGE, for example, push the
button underneath the word that is shown on the display.
Hold key
(˙, ˙,
≥)
Puts an active call on hold.
Release key
(®, ™)
Hangs up an active call or ends programming.
Mute key Mutes handset and microphone.
Only available on T7316 and T7316E keystations.
Handsfree key Turns on speaker so user does not have to pick up handset or use
headset. Only available on T7316E keystations.
Headset key Allows user to use switch between headset and handset answer
mode without removing headset.
Only available on T7316 and T7316E keystations.
DESCRIPTION
8
9
10
11
12
Contrast level 2
DOWN UP OK
Display text
Instruction for display key
Display key
press four times for the number 3
press once for the letter D
press twice for the letter E
press three times for the letter F

9
To begin a programming session
BASIC PASSWORD
This allows routine programming of individual extensions.
SYSTEM ADMINISTRATOR PASSWORD
This allows access to most of the settings for administration programming.
Using either of the passwords described above, you can programme the system beginning with “Terminal
and Extensions” (Terminals&Extns). Press ‘repeatedly to scroll through programme options
including:
•Terminal&Extns
•Lines
• Services
• Sys Speed Dial
• Passwords
• Time & Date
• System prgrming
ACTION VISUAL DISPLAY
1. Place the programming overlay over the appropriate buttons on
your programming telephone (refer to "PROGRAMMING
OVERLAYS" on page 5).
1 Jan 1:00 am
2. Press ≤. Feature:
3. To programme the TIME code (time and date), enter
••°›fl‹ (the TIME code), followed by
¤¤‡›¤. Using this example, the display shows:
Hour: 12:00
NEXT CHANGE
ACTION VISUAL DISPLAY
1. Place the programming overlay over the appropriate buttons on
your programming telephone (refer to "PROGRAMMING
OVERLAYS" on page 5).
1 Jan 1:00 am
2. Press ≤. Feature:
3. Using the keypad, enter the System Access code:
••¤flfl‹››.
Password:
RETRY
4. Enter your password: ¤‹fl›fl.
Press RETRY if you enter the password incorrectly.
Terminals&Extns

To begin a programming session
10
SYSTEM ADMINISTRATOR PLUS PASSWORD
This allows access to all administration settings as well as several installer settings.
When you use the System Administrator Plus password, you can access all the programme options
shown on the previous page, as well as the following:
• Software Keys
• Maintenance
• Usage Metrics
ENDING A PROGRAMMING SESSION
PROGRAMMING MAP FOR PASSWORDS
ACTION VISUAL DISPLAY
1. Place the programming overlay over the appropriate buttons on
your programming telephone (refer to "PROGRAMMING
OVERLAYS" on page 5).
1 Jan 1:00 am
2. Press ≤. Feature:
3. Using the keypad, enter the System Access code:
••¤flfl‹››.
Password:
RETRY
4. Enter your password: ‡¤‡fi°‡.
Press RETRY if you enter the password incorrectly
Terminal&Extns
ACTION VISUAL DISPLAY
1. Press ®.End of session
2. After a few seconds, the date and time reappear on the display. 1 Jan 1:00 am
Hospitality
Desk pswd 4677 (HOSP)
ˆNext Cond None
ˆ Show
Call Log pswds
ˆShow, Show extn#
ˆShow, Log pswd
Progrming pswds
SysAdmin+ (727587)
ˆNext Sys admin (23646)
ˆNext Basic (22742)
Passwords ˆ Show
ˆ Show
COS pswds
ˆShow, Show pwd#
Reg. pswd 72346
ˆ Next
ˆ Next
Note:
The ˆsymbol means ‘Press’. For example,
Press Show, Press Next, or Press Heading.