Nortel Companion C3060 User manual

C3060 Portable Telephone
User Guide
COMPANION

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Contents
C3060 Portable Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Using your telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using your services directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using your headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Customizing your portable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Extra features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Batteries and charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Accessories for your portable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Technical specifications for Canada . . . . . . . . . . . . . . . . . . . . . . . . .40
Caring for your portable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Using your C3060 Portable with
Meridian Companion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using your C3060 Portable with
Companion 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Using your C3060 Portable with
Norstar Companion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

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Getting started
Before you use your portable for the first time, see Safety
information onpage 38. You should charge its batterypack
overnight (See All about batteries and recharging
on page 32).
The parts of your
portable
Volume switch
Softkeys
Mute Navigation keys
Services
Menu
Directory
Line Power On/Off
Release calls
Terminate activity
Headset /data connector

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Tu r n t he p o r ta bl e o n Press and hold the kbutton for at least two seconds.
Tu r n t he p o r ta b le o f f Press the kbutton for at least two seconds.
Portable screen icons
Note: The three buttons directly below your portable’s display are
called softkeys. Their labels appear on the display with an underline
above the button to which they are assigned. A softkey label is shown
like this in this user guide: REDIAL.
Setting your
portable to ring You can set your portable to one of three ring options by
pressing the mbutton when the portable is idle. Select
one of the softkeys for FULL, CHIRP, or NONE then press the
OK softkey, or press the mbutton.
J,I,H,GBattery strength indicators (strong to very weak)
p, Q, PRadio signal strength indicator (strong to very weak)
V Vibrator indicator

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FULL provides a normal ring volume and cadence. CHIRP
provides one short ring at low volume. NONE provides no
audible ring.
Answering a call Press the ibutton. When the portable is ringing, you
can press the mbutton to stop the ringing/vibration and
continue to answer the call.
Adjusting the ringing
volume When the phone is ringing, you can adjust the ringing
volume with the volume switch. When the phone is not
ringing, use the Menu to access the volume adjustment
levels.
Adjusting the
speaker volume While on a call, pressing bor Bcan adjust the volume in
twelve steps. The steps 0 to 8 raise the volume, with step 0
the lowest volume. The steps 9 to 11 are for noisy
environments. The display shows the volume step for two
seconds as follows:
• after adjusting the volume
• before making or receiving a call at volume levels 9 to 11

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.
Making a call Dial the telephone number directly or:
• dial from your directory (See Using your telephone
directory on page 11)
• predial (See Customizing your portable on page 21)
• press a customized softkey (See Customizing softkeys on
page 30)
Accessing features
during a call You can access features or Computer Telephony
Integration (CTI) applications while on a call, by three
methods:
to increase volume,press here
to reduce volume,press here

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1. Press m, then select the appropriate softkey and dial the
access code digits.
2. Select an entry from your Services directory. (See Using
your services directory on page 15.)
3. Dial a feature from a programmable On-a-call softkey.
(See To assign a number to a softkey when the portable is
on a call on page 30.)
Ending a call Press the kbutton.
Making two calls in a
row Press NEXT after your first call. The portable maintains its
radio connection for another call.
Keeping your
connection
To maintain your call, stay in the radio coverage area. If you
have problems with your connection, retrace your steps. The
signal strength icon Qindicates if the signal is becoming
stronger or weaker.

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Muting a call To prevent your caller from hearing you, press mon the left
side of the portable. The display shows Microphone muted
and then i in j flashes. To end muting, press magain.
Redialing last
number Your portable is set up so that you can redial the last
number you dialed by pressing REDIAL when it appears.
Dialing the last caller You can view the names of the last two callers when LAST
appears on the display. Press LAST and ,or . to view
the names. Press >to view the number. Press DI A L to call
the number or ERASE to delete the number. To add the
name to the directory, press SAVE.

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Using your telephone directory
Your portable has an alphanumeric directory that allows
you to store up to 100 entries for telephone numbers.
Storing telephone
directory entries 1. Press l,ADD.
2. Enter the telephone number, then press SAVE.
3. Enter the first letter of the name by pressing the button
that has the letter you want. For example to enter A,
press 2; to enter B, press 22. Use 1to
choose special characters such as , - ’ _ . ( )
4. Enter the rest of the letters as shown in step 3. Use >
to move the cursor forward if the next letter you want is
on the same button, or select SPACE to insert a space.
5. When the name is complete, press SAVE.
Hint: If you want an entry to appear at the start of your directory,make
its first character a space using >or other special characters on the
1key.

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Find an entry in the
telephone directory Once you have stored entries into the telephone directory,
you can move through them quickly by pressing the first
letter of the entry you want. For example to look for
listings under D, press l, then 3; for listings under E,
press l, then 33. If there is more than one entry
under a letter, press .to keep looking.
Note: Use 1to choose special characters such as ,- ’ _ . ( )
Editing telephone
directory entries 1. Press l, then .or ,(or the first letter of the entry
you want) until you reach the entry youwant to change.
Directory entries are in alphabetical order.
2. To edit the entry’s name press EDIT, then edit the name.
3. Press SAVE.
4. To edit the entry’s number press >, then press EDIT,
then edit the number.
5. Press SAVE, kor press l.

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Deleting an entry 1. Press l, then ,or ..
2. Press ERASE. The display will ask Erase item?
3. Press OK. The display will show Item erased. (Select
CANCEL if you do not want to erase the entry.)
4. Press kor l.
Dialing from the
telephone directory Press l, find the entry, DI A L .
Pause and link signal When adding a directory item or customizing a softkey,
you may need to insert a pause or a link signal. LINK or
PAUSE appears when you are on a call to enable features
such as Transfer and Conference.
To insert a pause when you are predialing a number or
storing it in your directory, press mand select Pause. The
display shows P.

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To insert a link signal, press mand select Link signal.
The display shows L.(SeeUsing your C3060Portable with
Meridian Companion or with Companion 200 or with
Norstar Companion in this guide for using this feature.)

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Using your services directory
Your portable has a services directory that allows you to
store up to 15 entries for feature codes and Computer
Telephony Integration (CTI) applications.
Note: Although the services directory can store telephone num bers,
use the services directory for feature codes and CTI applications.
If your system has a CTI server, double clicking the j
button displays a pre-programmed menu of CTI
applications.
Note: The pre-program m ed m enu of CTI applications is only available
on certain CTI system s.
Storing services
directory entries 1. Press j,ADD.
2. Enter the feature code or application code, then press
SAVE. (See Using your C3060 Portable with Meridian
Companion or with Companion 200 or with Norstar
Companion in this guide for using this feature.) (See the

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your system administrator for feature codes to access
CTI applications.)
3. Enter the first letter of the name by pressing the button
that has the letter you want. For example to enter A,
press 2; to enter B, press 22.
4. Enter the rest of the letters as shown in step 3. Use >
to move the cursor forward if the next letter you want is
on the same button, or select SPACE to insert a space.
5. When the name is complete, press SAVE.
Hint: If you want an entry to appear at the start of your directory,make
the directory entries first character a space using >or other special
characters on the 1key.
Find an entry in the
services directory Once you have stored entries into the services directory,
you can move through them quickly by pressing the first
letter of the entry you want. For example to lookat listings
under D, press j, then 3; for listings under E, press
j, then 33. If there is more than one entry under a
letter, press .to keep looking.
Note: Use 1to choose special characters such as ,- ’ _ . ( )

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Pause, link signal
and feature request When adding a directory item, you may need to insert a
pause, link or a feature request signal. You can use the
feature request signal to enable CTI applications.
Pause
To insert a pause when you are predialing a number or
storing a pause in your directory, press mand select
Pause. The display shows P.
Link signal
To insert a link signal, press mand select Link signal or
press Link if it is available. The display shows L. (See
Using your C3060 Portable with Meridian Companion or
with Companion 200 or with Norstar Companion in this
guide for using this feature.)
Feature request signal
To insert a feature request signal, press mand select
Feature request or press Feat if it is available. The
display shows F. (See Using your C3060 Portable with
Meridian Companion or with Companion 200 or with
Norstar Companion in this guide for using this feature.)

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Editing services
directory entries 1. Press j, then find an entry. Directory entries are in
alphabetical order.
2. To edit the entry’s name press EDIT, then edit the name.
3. Press SAVE.
4. To edit the entry’s number press >, then press EDIT.
5. Press SAVE, k.
Deleting an entry 1. Press j, then find an entry.
2. Press ERASE. The display will ask Erase item?
3. Press OK. The display will show Item erased. (Select
CANCEL if you do not want to erase the entry.)
4. Press kor j.
Dialing from the
services directory Press j, find an entry, SELCT
.

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Using your headset
Use one of the optional headsets to free both hands for
other tasks.
Hint: Use the portable with a holster to protect the portable from falls.
A holster also allows you free m ovem ent while you are on a call.
Connecting and
disconnecting the
headset
You can disconnect the headset during a call and the call
remains on the portable.

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Using your portable
with the headset To answer a call, press i. To end a call, press k.
Note: If you wear a hearing aid,use the C3002 headset to prevent
unwanted tones in your hearing aid.
Note: In noisy environm ents you can use the C3002 headset to
provide better voice transm ission and reception.