
. WHAT IS THE LIFESPAN OF THE AGELOC LUMISPA IO DEVICE’S RUBBER HANDLE?
The grip of the handle has been built to stay intact throughout the life of the device when used as recommended. Essential
oils and harsh cleansing agents may impact this area of the device.
. IS IT BEST TO RECHARGE MY AGELOC LUMISPA IO DEVICE AFTER EVERY USE OR SHOULD I
WAIT UNTIL THE BATTERY IS LOW?
For optimal battery life, we recommend charging your device whenever the battery is low. We also recommend avoiding
leaving the device unused for months at a time.
. DO I NEED TO PLUG AGELOC LUMISPA IO DEVICE OUT FROM THE MAGNETIC CHARGER
AFTER RECHARGING?
It is recommended to unplug the ageLOC LumiSpa iO device when the battery is fully charged.
. CAN I KEEP AGELOC LUMISPA IO DEVICE ATTACHED TO THE MAGNETIC CHARGER ON AN
EVERYDAY BASIS?
For optimal battery life and to extend the battery life-cycle, we recommend only charging the device when the battery is low.
. WHAT IS THE WARRANTY ON THE AGELOC LUMISPA IO DEVICE?
Minimum two-year warranty on the ageLOC LumiSpa iO device. Any commercial warranty does not affect your legal
rights as a consumer for non-conformity of the product as provided by local law. Please contact your local market
representative for warranty information for your area.
. CAN THE CONNECTIVITY OF THE AGELOC LUMISPA IO BE HARMFUL TO MY BRAIN OR BODY?
Connectivity features included in ageLOC LumiSpa iO emit low-frequency waves that are not harmful to humans. Those
do not pose any health risks to the brain or body.
. CAN I USE LUMISPA SILICONE HEADS AND LUMISPA ACCENT HEADS WITH MY LUMISPA IO?
No, the LumiSpa Silicone Heads and the LumiSpa Accent Heads are not compatible with LumiSpa iO. Only the LumiSpa
iO Silicone Heads and the LumiSpa iO Accent Heads are compatible with LumiSpa iO.
. CAN I USE THE LUMISPA IO SILICONE HEADS AND LUMISPA IO ACCENT HEADS WITH MY OLD
LUMISPA DEVICE THAT DOESN’T WORK WITH THE VERA APP?
No, the accessories designed to work with ageLOC LumiSpa iO are not compatible with your current LumiSpa device.
. I BOUGHT AN AGELOC LUMISPA IN THE PAST. IF IT IS DAMAGED DURING THE WARRANTY
PERIOD AND NEEDS TO BE REPLACED, WOULD I RECEIVE THE UPGRADED LUMISPA IO VERSION
AS REPLACEMENT?
No, if you don’t have a LumiSpa iO and you are eligible for a replacement of your current LumiSpa device, you will NOT
get the LumiSpa iO as replacement for your old LumiSpa device. You will receive the same LumiSpa device you originally
purchased as replacement.
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SYSTEM
FAQ_ ageloc-lumispaiO-system_WEB_EN_EMEA_2207_INT
This FAQ is intended to help Nu Skin Brand Affiliates and customers in EMEA.Unauthorized use or duplication is prohibited.
Please refer to thetrademarks’glossary page onwww.nuskin.comfor a listof all registered trademarks in EMEA
Clinical studies conducted on ageLOC LumiSpa System. The results and efficacy can be extrapolated to ageLOC LumiSpa iO System.
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