Oce im7520 User manual

Océ User’s Guide
[cm3500210 Facsimile Operations]

Thank you for selecting an Océ solution for your document production and
management needs. The following information will help you get the most
productive and reliable use out of your system.
Océ brand supplies are designed for Océ copiers, printers and fax machines
to ensure maximum product performance and quality. Substituting other
supplies may result in inferior image quality and machine malfunction.
To order supplies call the Océ Supply Line:
1-866-472-7876 (US)
1-866-462-4478 (CAN)
01277 846 146 (UK)
Should your system develop a problem that cannot be remedied by using the
maintenance or troubleshooting procedures outlined in this manual, please
contact the Océ Customer Support Center by calling:
1-800-243-5556 (US)
1-866-462-4478 (CAN)
08708 500 749 (UK)
For faster service, please have your machine model and serial number
available before calling.
Serial Number:
This product was first introduced by Imagistics International Inc. and is now a
part of the Océ product line. Please be aware that while some components
may still carry the Imagistics name and markings, they are fully compatible
with the Océ brand system.
www.oce.com

im7520/im6020 x-1
Table of contents
1 Introduction
1.1 Special Notice to User ..................................................................... 1-3
1.1.1 For Canada .................................................................................... 1-3
1.1.2 For U.S.A........................................................................................ 1-3
1.1.3 For New Zealand............................................................................ 1-5
1.1.4 For Europe ..................................................................................... 1-6
1.2 Getting Started (FAX) ....................................................................... 1-7
1.3 Features of the FAX.......................................................................... 1-9
1.4 How to Use This User's Guide....................................................... 1-17
1.5 Descriptions and Symbols for Documents and Paper................ 1-18
1.5.1 “Width” and “Length”................................................................... 1-18
1.5.2 Paper Orientation ......................................................................... 1-18
1.6 User’s Guides.................................................................................. 1-19
2 Before Use
2.1 Restriction matter............................................................................. 2-2
2.2 Control Panel .................................................................................... 2-3
2.2.1 Control Panel ................................................................................. 2-3
2.3 First-Use Settings............................................................................. 2-6
2.3.1 Must-Set Items............................................................................... 2-6
2.4 Useful Functions ............................................................................... 2-7
2.4.1 Address Book ................................................................................ 2-7
2.4.2 Program ....................................................................................... 2-11
2.5 FAX Screen...................................................................................... 2-14
2.6 User Authentication and Account Track ...................................... 2-16
2.6.1 When the User Authentication has been set................................ 2-16
2.6.2 When the Account Track has been set........................................ 2-16
2.7 Fax reception using the Box.......................................................... 2-17
2.7.1 Type of boxes (With hard disk installed) ...................................... 2-18
2.7.2 Type of boxes (with no hard disk installed).................................. 2-21
2.7.3 Operations of the PC-FAX RX feature.......................................... 2-23

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2.8 Using an additional line for both sending and receiving ............. 2-25
2.8.1 Using a line for both sending and receiving ................................. 2-25
2.8.2 Using a line only for receiving....................................................... 2-27
2.8.3 Using a line only for sending......................................................... 2-28
2.9 Fax Completion Tone Volume Setting ........................................... 2-29
3 Transmission
3.1 Simple FAX Transmission................................................................. 3-2
3.2 Placing the Original on the Machine................................................ 3-5
3.2.1 Using the ADF................................................................................. 3-5
3.2.2 Placing Originals on the Platen Glass............................................. 3-6
3.2.3 Sending Multiple Originals from the Platen Glass .......................... 3-6
3.2.4 Transmitting Originals by Using both the ADF and the Platen Glass 3-
8
3.3 Setting Transmission Conditions................................................... 3-10
3.3.1 Original Image Type...................................................................... 3-11
3.3.2 Density .......................................................................................... 3-12
3.3.3 Simplex/Duplex............................................................................. 3-12
3.3.4 Resolution ..................................................................................... 3-13
3.3.5 Confirming Settings and Communication Results........................ 3-14
3.3.6 Registering the Address Book from the Mode Check screen ...... 3-17
3.4 Selecting One Destination .............................................................. 3-19
3.4.1 Selecting One Destination ............................................................ 3-19
3.4.2 Selecting Multiple Destinations .................................................... 3-26
3.4.3 To Confirm/Delete a Destination................................................... 3-27
3.4.4 Recently Dialed ............................................................................. 3-28
3.5 Scanning........................................................................................... 3-29
3.5.1 When Original Size Cannot be Detected ...................................... 3-29
3.5.2 When Memory Capacity is Exceeded........................................... 3-29
3.5.3 Automatic rotation of original document ...................................... 3-29
3.6 When Unable to Send...................................................................... 3-30
3.7 Reserving Transmission ................................................................. 3-34
3.8 Manual Transmission ...................................................................... 3-35
3.9 Canceling Transmission ................................................................. 3-36
3.9.1 Canceling Communication in Progress ........................................ 3-36

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3.9.2 Canceling Reserved Jobs ............................................................ 3-37
3.10 Confirm the Job List....................................................................... 3-39
3.11 Confirming Communication Results............................................. 3-40
3.12 Timer Transmission........................................................................ 3-43
3.13 International Communication........................................................ 3-45
3.14 Sender Information......................................................................... 3-48
3.14.1 Set to Inside Body Text................................................................ 3-48
3.14.2 Set to Outside Body Text............................................................. 3-48
3.14.3 Set to OFF.................................................................................... 3-49
3.14.4 Print Receiver’s Name ................................................................. 3-49
3.14.5 [Print Receiver’s Name] is set to ON............................................ 3-49
3.14.6 [Print Receiver’s Name] is set to OFF .......................................... 3-50
4 Reception
4.1 Reception Mode................................................................................ 4-2
4.1.1 Auto Reception (FAX Only Mode) .................................................. 4-2
4.1.2 Manual Reception (Telephone Only Mode).................................... 4-2
4.2 Auto Reception (FAX Only Mode).................................................... 4-3
4.3 Manual Reception (Telephone Only Mode) .................................... 4-4
4.4 Unable to Receive............................................................................. 4-5
4.5 Memory Substitute Reception......................................................... 4-6
4.6 Reception Recording ....................................................................... 4-8
4.6.1 Recording after Reducing at the Minimum Reduction Rate .......... 4-8
4.6.2 Recording after Reducing to Fit in Paper....................................... 4-9
4.6.3 Recording at Full Scale ................................................................ 4-15
4.7 Reception Information ................................................................... 4-17
5 Troubleshooting
5.1 Cannot Send Messages ................................................................... 5-2
5.2 Cannot Receive Messages .............................................................. 5-3
5.3 Error Message Displayed................................................................. 5-5
5.4 Call for Service.................................................................................. 5-6
6 Specifications
6.1 Specifications ................................................................................... 6-2

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7 Transmission Applications
7.1 Opening the Scan Setting Screen and Comm. Setting screen ..... 7-2
7.2 Application Functions Overview ...................................................... 7-4
7.3 Mixed Original.................................................................................... 7-6
7.4 Z-Folded Original............................................................................... 7-9
7.5 Long Original.................................................................................... 7-12
7.6 Bind Position.................................................................................... 7-15
7.7 Frame Erase Transmission............................................................. 7-18
7.8 Background Adjustment................................................................. 7-21
7.9 TX Stamp.......................................................................................... 7-24
7.10 Scan Size.......................................................................................... 7-27
7.11 Header Setting ................................................................................. 7-30
7.12 Specify the File Type ....................................................................... 7-33
7.13 Password Transmission.................................................................. 7-36
7.14 Confidential Communication (F-Code TX) .................................... 7-38
7.14.1 Confidential Communication ........................................................ 7-38
7.15 Relay Transmission Request (F-Code TX) .................................... 7-41
7.16 ECM OFF .......................................................................................... 7-44
7.17 V.34 OFF ........................................................................................... 7-46
7.18 Fax Transmission from Public User Box/Personal User Box...... 7-48
7.19 Check the destination before sending .......................................... 7-51
7.20 Sending after the check of destination ......................................... 7-53
7.21 Specifying the line for sending (Line Selection) ........................... 7-54
8 Useful Functions for Reception
8.1 Utilize a document received as Confidential Reception................ 8-2
8.1.1 Utilize a document received as Confidential Reception ................. 8-2
8.1.2 Printing the Document Received in a Confidential User Box ......... 8-3
8.1.3 Deleting Documents from a Confidential User Box........................ 8-4
8.2 Memory Reception ............................................................................ 8-5
8.2.1 Printing a Document Held in Memory............................................. 8-5
8.2.2 Deleting a Document Held in Memory............................................ 8-7
8.3 Reception Information ...................................................................... 8-8
8.3.1 Various Reception Information ....................................................... 8-8

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9 Polling
9.1 Polled Transmission ......................................................................... 9-2
9.1.1 Polled Transmission....................................................................... 9-2
9.2 Polling Reception.............................................................................. 9-5
9.3 Bulletin............................................................................................... 9-7
9.3.1 Write a Document to the Bulletin Board ........................................ 9-7
9.3.2 Receive by Polling a Document Written to the Bulletin Board of a
Destination (FAX) 9-9
10 Registering/Settings
10.1 Displaying the Fax Registration Screen ....................................... 10-2
10.2 Registering the Address Book ...................................................... 10-3
10.3 Registering the Group.................................................................. 10-16
10.4 Registering the Program.............................................................. 10-22
10.5 Registering the Subject and Text of the E-Mail......................... 10-28
10.6 Setting Up Confidential Reception (F-Code RX) User Boxes ... 10-44
10.7 Setting the Bulletin Board............................................................ 10-50
10.8 Setting the Relay User Box.......................................................... 10-53
10.9 Setting the Memory RX User Box ............................................... 10-56
11 Utility Mode
11.1 Utility Mode Screen ........................................................................ 11-2
11.1.1 Entering User Setting ................................................................... 11-2
11.1.2 Exiting from User Setting ............................................................. 11-2
11.1.3 Entering Administrator Setting ..................................................... 11-3
11.1.4 Exiting from Administrator Setting ............................................... 11-4
11.2 FAX Utility Mode List ...................................................................... 11-5
11.2.1 User Setting >> Display Setting >> Fax Basic Screen Default Setting.
11-5
11.2.2 User Setting >> Display Setting >> Fax Active Screen ............... 11-5
11.2.3 User Setting >> Initial Setting ...................................................... 11-5
11.2.4 Administrator Setting >> System Setting >> Power Save Setting>>
Entering Power Save Mode (Fax) 11-6
11.2.5 Administrator Setting >> System Setting >> Restrict User Access>>
Restrict Operation Setting >> Restrict Fax Broadcasting 11-6
11.2.6 Administrator Setting >> Fax Setting >> Header Information ..... 11-6

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11.2.7 Administrator Setting >> Fax Setting >> Header/Footer Position 11-6
11.2.8 Administrator Setting >> Fax Setting >> Telephone Line Settings 11-
7
11.2.9 Administrator Setting >> Fax Setting >> TX/RX Setting............... 11-8
11.2.10 Administrator Setting >> Fax Setting >> Function Setting........... 11-9
11.2.11 Administrator Setting >> Fax Setting >> PBX CN Set................ 11-10
11.2.12 Administrator Setting >> Fax Setting >> Report Settings .......... 11-11
11.2.13 Administrator Setting >> Fax Setting >> Job Settings List ........ 11-12
11.2.14 Administrator Setting >> System Connection>> Prefix / Suffix Auto
Setting 11-12
11.2.15 Administrator Setting >> Fax Setting >>Multi Lines Setting ...... 11-12
11.2.16 Administrator Setting >> Security Setting >>Security
Details>>Restrict Fax TX 11-13
11.3 Fax Basic Screen Default Setting ................................................ 11-14
11.4 Fax Active Screen.......................................................................... 11-16
11.5 Initial Setting .................................................................................. 11-18
11.6 Entering Power Save Mode (Fax)................................................. 11-20
11.7 Restrict Fax Broadcasting............................................................ 11-22
11.8 Header Information ....................................................................... 11-24
11.9 Header/Footer Position................................................................. 11-27
11.10 Telephone Line Settings ............................................................... 11-30
11.11 TX/RX Setting ................................................................................ 11-33
11.12 Function Setting ............................................................................ 11-36
11.12.1 Function ON/OFF Setting ........................................................... 11-36
11.12.2 Memory RX ................................................................................. 11-39
11.12.3 Closed Network RX..................................................................... 11-41
11.12.4 Forward TX Setting ..................................................................... 11-43
11.12.5 Incomplete TX Hold .................................................................... 11-46
11.12.6 PC-FaX RX Setting ..................................................................... 11-48
11.12.7 TSI User Box Setting .................................................................. 11-52
11.13 PBX (Private Branch Exchange) CN Set ...................................... 11-57
11.14 Report Settings.............................................................................. 11-59
11.15 Prefix/Suffix Auto Setting (North American users only)............. 11-62
11.15.1 Prefix/Suffix Auto Setting............................................................ 11-62
11.15.2 Transmission using [Prefix/Suffix Auto Setting].......................... 11-63

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11.16 Set the Multi Lines Setting........................................................... 11-64
11.17 Restrict Fax TX.............................................................................. 11-73
12 Explanation of Reports and Lists
12.1 Types of Reports and Lists............................................................ 12-2
12.1.1 Reports......................................................................................... 12-2
12.1.2 Lists.............................................................................................. 12-3
12.2 Activity Report ................................................................................ 12-4
12.2.1 Automatic Printout ....................................................................... 12-4
12.2.2 Manual Printout............................................................................ 12-4
12.3 TX Report ........................................................................................ 12-8
12.3.1 Manual Printout............................................................................ 12-8
12.3.2 Automatic Printout ....................................................................... 12-8
12.4 Polling TX Report.......................................................................... 12-10
12.5 Polling RX Report ......................................................................... 12-12
12.6 Broadcast Report ......................................................................... 12-14
12.7 Sequence Polling Reception Report........................................... 12-16
12.8 Reservation Communication Report .......................................... 12-18
12.9 Reservation Polling TX Report .................................................... 12-20
12.10 Broadcast Reserved Report ........................................................ 12-22
12.11 An address Polling Rx Reserved Report .................................... 12-24
12.12 Sequence Polling RX Reservation Report.................................. 12-26
12.13 Confidential RX Report ................................................................ 12-28
12.14 Bulletin TX Report......................................................................... 12-30
12.15 Relay TX Result Report ................................................................ 12-32
12.16 Relay Request RX Report ............................................................ 12-34
12.17 PC-Fax TX Error Report ............................................................... 12-36
12.18 Address Book List ........................................................................ 12-37
12.19 Group Address List....................................................................... 12-40
12.20 Program List.................................................................................. 12-43
12.21 E-Mail Subject/Text List............................................................... 12-46
12.22 Fax Setting List ............................................................................. 12-49
12.22.1 Multi Line Setting ....................................................................... 12-52
12.22.2 Relay List.................................................................................... 12-53

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12.22.3 Sender (TSI) RX Box ................................................................... 12-54
12.22.4 Confidential/Bulletin List ............................................................. 12-55
13 Web Connection
13.1 Items That Can Be Specified Using Web Connection.................. 13-2
13.1.1 Page Structure .............................................................................. 13-3
13.1.2 Web Browser Cache..................................................................... 13-5
13.2 Logging On and Logging Off .......................................................... 13-6
13.3 Address Book ................................................................................ 13-13
13.4 Group .............................................................................................. 13-17
13.5 Program Registration.................................................................... 13-19
13.6 Confidential RX User Box ............................................................. 13-26
13.7 Bulletin Board User Box................................................................ 13-30
13.8 Relay User Box .............................................................................. 13-34
13.9 Polling TX User Box....................................................................... 13-39
13.10 Memory RX User Box.................................................................... 13-41
14 Appendix
14.1 Number of Stored Pages to Memory............................................. 14-2
14.2 Entering text..................................................................................... 14-3
14.3 FAX Terms........................................................................................ 14-6
14.4 Index ............................................................................................... 14-12

1
Introduction Chapter 1
Introduction

1Introduction
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Introduction Chapter 1
1 Introduction
Thank you for your purchase of our product.
This User's Guide describes operating procedures and precautions for use
of the Fax functions. Please read this User's Guide before starting operation
of the machine.
After reading this User's Guide, it is advisable to keep it close at hand to
consult it any time when necessary in order to operate the Fax functions at
their optimum condition.
For correct operation, also read the “User's Guide (Copy Operations)” before
starting operation.
ACKNOWLEDGEMENT:
Océ and the Océ logo are registered trademarks or trademarks of Océ N.V.
Network Management Utility is a registered trademark or trademark of
Océ N.V.
Adobe, Adobe Logo, Acrobat, Acrobat Logo, PostScript and PostScript
Logo are registered trademarks or trademarks of Adobe Systems, Inc.
Other company names and product names used in this User's Guide are the
registered trademarks or trademarks of their respective companies.
COPYRIGHT
© 2007 by Océ N.V. All Rights Reserved.
EXEMPTION
-A part or this User's Guide may be used or duplicated without permis-
sion.
-Information written in this User's Guide is subject to change without no-
tice.

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Introduction Chapter 1
1.1 Special Notice to User
1.1.1 For Canada
NOTICE:
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number is an indication of the maximum number of
devices allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
AVIS:
Le present materiel est conforme aux specifications techniques applicables
d'Industrie Canada.
L'indice d'equivalence de la sonnerie (IES) sert a indiquer le nombre maximal
de terminaux qui peuvent etre raccordes a une interface telephonique. La
terminaison d'une interface peut consister en une combinaison quelconque
de dispositifs, a la seule condition que la somme d'indices d'equivalence de
la sonnerie de tous les dispositifs n'excede pas 5.
1.1.2 For U.S.A.
FCC PART 68 REQUIREMENTS:
This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the cover of this equipment is a label that contains,
among other information, a product identifier in the format
US:AAAEQ##TXXXX. If required, this information must be provided to the tel-
ephone company.
This equipment uses certification jack USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA.
A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also com-
pliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected
to a telephone line. Excessive RENs on a telephone line may result in the de-

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Introduction Chapter 1
vices not ringing in response to an incoming call. In most but not all areas,
the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company For
products approved after July 23, 2001, the REN for this product is part of the
product identifier that has the format US: US:AAAEQ##TXXXX.. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of
0.3). For earlier products, the REN is separately shown on the label.
If this equipment cm3500210 causes harm to the telephone network, the tel-
ephone company will notify you in advance that temporary discontinuance
of service may be required. But if advance notice isn't practical, the tele-
phone company will notify the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in its facilities, equipment, op-
erations or procedures that could affect the operation of the equipment. If
this happens the telephone company will provide advance notice in order for
you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment cm3500210, for repair or war-
ranty information, please contact the Océ dealer location where you pur-
chased this equipment. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state
public utility commission, public service commission or corporation commis-
sion for information. If you home has specially wired alarm equipment con-
nected to the telephone line, ensure the installation of cm3500210 does not
disable you alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device, including FAX ma-
chines, to send any message unless such message clearly contains in a mar-
gin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business
or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual.

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Introduction Chapter 1
(The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charg-
es.)
In order to program this information into your FAX machine, you should com-
plete the following steps: See "Header Information" on page 11-24.
1.1.3 For New Zealand
1. This device is equipped with pulse dialing while the Telecom standard is
DTMF tone dialing. There is no guarantee that Telecom lines will always
continue to support pulse dialing.
2. Use of pulse dialing, when this equipment is connected to the same line
as other equipment, may give rise to bell tinkle or noise and may also
cause a false answer condition. Should such problems occur, the user
should not contact the Telecom Fault Service.
3. This equipment may not provide for the effective hand-over of a call to
another device connected to the same line.
4. This equipment does not fully meet Telecom's impedance requirements.
Performance limitations may occur when used in conjunction with some
parts of the network. Telecom will accept no responsibility should diffi-
culties arise in such circumstances.
5. The grant of a Telepermit for any item of terminal equipment indicates
only that Telecom has accepted that the item complies with minimum
conditions for connection to its network. It indicates no endorsement of
the product by Telecom, nor does it provide any sort of warranty. Above
all, it provides no assurance that any item will work correctly in all re-
spects with another item of Telepermitted equipment of a different make
or model, nor does it imply that any product is compatible with all of Tel-
ecom's network services.
6. The automatic calling functions of this equipment must not be used to
cause a nuisance to other customers.
WARNING/CAUTION Explained
WARNING
The exclamation point within an equilateral triangle followed by the word “Warning” is intend-
ed to alert the user to the possibility that a disregard for the warning may result in fatal hazards
or critical injuries. Be sure to focus your attention on the Warning headings when reading the
Copier User's Guide.
CAUTION
The exclamation point within an equilateral triangle followed by the word “Caution” is intend-
ed to alert the user to the possibility that a disregard for the caution may result in minor injuries
or in physical damage. Be sure to focus your attention on the Caution headings when reading
the Copier User's Guide.

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7. Telepermitted equipment only may be connected to the auxiliary tele-
phone port. The auxiliary port is not specifically designed for 3-wire con-
nected equipment. 3-wire might not respond to incoming ringing when
connected to this port.
1.1.4 For Europe
The Facsimile has been approved in accordance with Council Decision
1999/5/ EC for pan-European single terminal connection to the public
switched telephone network (PSTN). However, due to differences between
the individual PSTNs provided in different countries, the approval does not,
of itself, give an unconditional assurance of successful operation on every
PSTN network terminal point.
In the event of problems, you should contact your equipment supplier in the
first instance.
The CE marking must be affixed to the
product or to its data plate. Additionally it
must be affixed to the packaging, if any,
and to the accompanying documents.

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1.2 Getting Started (FAX)
Sending
Perform the following basic procedure to send a FAX.
1Press [Fax] on the control panel to start the FAX mode.
2Set the functions as necessary.
FAX screen
Scan Setting screen
Comm. Setting screen
A
pplication screen

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3Use the keypad to enter the FAX number
of the destination.
– If you make an incorrect entry, press
[Del.] to clear your entry.
– Press [C] (clear) to clear the whole
entry.
4Place the original on the machine.
– For details, see "Placing the Origi-
nal on the Machine" on page 3-5.
5Press [Start] on the control panel.

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1.3 Features of the FAX
Send a FAX at a specified time
This function allows you to specify the time to start sending a fax. You can
save money by specifying a transmission to start during the night or early in
the morning when telephone charges are less.
!
Detail
For details, see "Timer Transmission" on page 3-43.
Sending faxes to a foreign country
You can employ a lower transmission rate if you send a FAX to the location
at which the communication condition is poor.
!
Detail
For details, see "International Communication" on page 3-45.
TX Stamp
When transmitting a fax via the copier's ADF, a stamp can be affixed to the
pages of the document that have already been scanned, allowing you to con-
firm that these pages have been scanned.
Stamp position
Front surface of
original document
Original document
transmitting direction

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!
Detail
For details, see "TX Stamp" on page 7-24.
Frame erasure mode
You can send a FAX by erasing dark bands sometimes created when trans-
mitting a document bound in the form of book. You can also set the width of
marginal erasure according to your preference.
!
Detail
For details, see "Frame Erase Transmission" on page 7-18.
Send a FAX in original size select mode
You can send a FAX by designating the paper size for the document to be
sent. It is useful if you want to send only a portion of the original.