OJO OJO500 User manual
THIS MANUAL CONTAINS IMPORTANT
SAFETY, PERFORMANCE, AND
MAINTENANCE INFORMATION.
PLEASE READ AND UNDERSTAND THE
MANUAL BEFORE TAKING YOUR FIRST
RIDE AND KEEP THE MANUAL HANDY
FOR FUTURE REFERENCE.
Note: Manual illustrations are for
demonstration purposes only.
Illustrations may not reflect exact
appearance of actual product.
Specifications subject to change
without notice.
www.ojoscooter.com
Owner’s Manual
Model OJO500
The OjO was created with passion for
the outdoors in mind. We’ve created a stylish, modern
and eco-friendly way to travel.
Weekend fun or a daily commute, you’re now
part of the revolution.
Own the bike lane.
Please read thoroughly and ride safely.
3
The Rebirth of Transportation
www.ojoscooter.com www.ojoscooter.com
Product Serial Number
- Important: Please record your unique serial number located on
the upper portion of the rear swing-arm and store in a safe place.
The number can be found by referring to Page 8, number 9 in this
manual. This serial number will be necessary for future service, parts
and accessory orders. Also, local law enforcement often requires this
number should you suffer from theft or vandalism.
Product Serial Number:____________________________________
Join the OjO lifestyle!
@ojoscooter
Congratulations on your OjO purchase
and welcome to the OjO family!
WHAT’S INCLUDED IN THE BOX
- OjO Electric Scooter
- Key Fob (Two included)
- Battery Removal Key
- Allen Wrench
- Owner’s Manual
- Seat Assembly Cover Plate
(used when converting
to stand up only scooter)
Welcome/Registration
Safety Warnings & Disclaimers
Before You Ride
OjO Features
Quick Start Guide
Comprehensive Overview
Cleaning OjO/ Replacing Key Fob Battery, General Notes
Removing Seat Assembly/Converting to stand up
only scooter
Troubleshooting
Warranty
Glossary
2
5
5
11
12
12
19
20
21
23
26
Table of Contents
54 www.ojoscooter.com www.ojoscooter.com
Safety Warnings
Riding the OjO can be dangerous, even under ideal surface and weather
conditions. Proper maintenance of your OjO is your responsibility and helps
reduce the risk of injury. The OjO is designed to move and it is therefore
possible to lose control and/or fall, resulting in serious injury or even
death. Use the OjO only in accordance with the following instructions.
This manual contains important safety information. It is your responsibility
to review this information and make sure that riders understand all
warnings, cautions, instructions, and safety topics. OjO Electric recom-
mends that all riders periodically review the information in this manual
and that you regularly inspect and maintain your OjO to ensure safe
operation for all riders.
The recommended OjO rider age of 16 and older is only an estimate and
can be affected by the rider’s size, weight, or skills. Any rider unable to
fit c
omfortably on the OjO should not attempt to ride it. A parent’s decision
to allow his or her child to ride this product should be based on the
child’s maturity, skill, and ability to follow the rules and understand these
instructions and warnings. Keep this product away from small children
and remember that this product is intended for use only by persons who,
even if age 16 or older are completely comfortable and competent while
operating the product.
Riders should not exceed the OjO’s weight limit of 300 pounds. A rider’s
weight does not necessarily mean that a person’s size is appropriate to fit
or maintain control of the OjO.
RIDING THE OJO IS ENTIRELY AT YOUR OWN RISK. USE COMMON
SENSE AND GOOD JUDGMENT WHEN RIDING THE OJO.
Before You Ride
• Before each ride, inspect your OjO for abnormal wear and tear.
• Locate brake levers and check both front and rear for proper
operation. Note: When brakes are activated, power to the motor
is disengaged.
• Check for proper tire ination. (see page 19).
• Make sure seat is properly adjusted and tightened.
• If music is desired, connect Bluetooth prior to the beginning ride.
Learning to Ride
For your first OjO ride, we recommend you go to an area free
from cars, pedestrians, cyclists, and potential hazards to practice and
familiarize yourself with the OjO controls and features. Place the OjO in
“eco” mode when first learning how to operate.
Proper Riding Attire
Always wear proper protective equipment, including an approved safety
helmet. Helmets may be required by local law. Follow the helmet man-
ufacturer’s instructions for fit, use, and care of your helmet. OjO recom-
mends wearing a long-sleeved shirt, long pants and gloves to minimize
injury or scrapes in case of an accident. Wear athletic shoes (lace-up
shoes with rubber soles) and DO NOT ride barefoot or in open-toed
shoes. Beware of pinching your fingers or getting them caught in moving
parts when operating the OjO. Protective glasses are recommended.
Where to Ride
Your OjO is meant for bike lanes, boardwalks and other city paths in
compliance with local laws. Always check and obey any local laws and
regulations, which may affect the locations where the electric scooter
may be used. Keep away from cars and motor vehicle traffic at all times.
Only use the OjO where allowed. Debris, glass, sand or other items may
cause instability or injury. You must have a clear view of the path ahead.
Safe Riding Practices and Warnings
• Ride defensively and always look ahead of where you’re going.
Watch out for potential objects that could catch your OjO’s wheel
or force you to swerve suddenly or lose control. Be careful to avoid
vehicles, pedestrians, skaters, skateboards, scooters, bikes, children,
or animals who may enter your path, and respect the rights and
property of others.
• Use hand signals for turning and stopping the OjO.
• Do not weave through trafc or make any moves that may surprise
others with whom you are sharing the road. Stay in the designated
bike lane.
• Do not turn at excessive speeds or make sudden or sharp turns.
• Do not attempt or do stunts or tricks on your OjO. The OjO is not
made to withstand abuse from misuse such as jumping, curb
grinding, or any other type of stunts.
• Keep both hands on the handlebars and both feet on the footrest at
all times.
• Never carry passengers on the OjO or allow more than one person at
a timeto ride the OjO.
• Keep your ngers and other body parts away from the brakes,
wheels, and all other moving components.
• Never use headphones or a cell phone when in motion on the OjO.
The OjO’s sound system should not be adjusted while in motion.
Adjusting the OjO’s sound system or remote controls via your device
should only be done when the OjO is stopped and in a safe location
away from other moving traffic or pedestrians.
• Never ride the OjO while under the inuence of alcohol or drugs.
• Never hitch on to another vehicle or let yourself be pulled or pull
anyone or anything while riding the OjO. Never try to tow anything.
• Do not touch the motor, battery, or brakes on your OjO when in use
or directly after use, as those parts can become very hot.
• Do not ride the OjO in wet or icy weather and never immerse the
OjO in water, as the electrical and ride components could be
damaged by water or create other possibly unsafe conditions.
• Do not activate the throttle unless you are on the OjO and in a safe,
outdoor environment that is suitable for riding. The OjO is intended
for use on solid, flat, clean, and dry surfaces such as pavement or
level ground without loose debris such as rocks or gravel. Wet,
muddy, icy, slick, or uneven and rough surfaces may impair traction
and contribute to possible accidents. Do not ride the OjO in mud,
ice, puddles, or water. Avoid excessive speeds that can be associated
with downhill rides.
• Do not ride the OjO when visibility is impaired.
• Regularly check the OjO and its components. If any parts are broken
or worn, do not ride the OjO until you have fixed or replaced the
broken or worn parts.
• Persons with the following conditions should not operate the OjO:
(1) heart conditions; (2) pregnant women; (3) Persons with head,
back, or neck ailments, or who have had prior surgeries to those
areas of the body; and/or (4) Persons with any mental or physical
conditions that may make them susceptible to injury or impair their
physical dexterity or mental capabilities to recognize, understand,
and perform all of the safety instructions and to be able to assume
the hazards inherent in the use of the OjO.
• The maximum operating speed of the OjO should never exceed
20 miles per hour.
• Do not make any alterations or modications to the OjO, or add any
parts not authorized by OjO Electric. Do not remove any reflectors,
lights, or other standard equipment.
WARNING: LIMITATION OF LIABILITY USE OF THIS PRODUCT IS
ENTIRELY AT YOUR OWN RISK. USE ONLY AS DIRECTED. FAILURE TO
HEED THE WARNINGS LISTED ABOVE INCREASES THE RISK OF PO-
TENTIALLY SERIOUS INJURY. USE THE APPROPRIATE CAUTION WHEN
RIDING AND ALWAYS WEAR SAFETY EQUIPMENT. OJO
ELECTRIC SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE,
LOSS, OR INJURY OF ANY KIND, INCLUDING DIRECT OR INDIRECT DAM-
AGES, CONSEQUENTIAL DAMAGES, PERSONAL INJURIES, DAMAGES TO
PROPERTY, OR DEATH RESULTING FROM THE USE
OR MISUSE OF THIS PRODUCT.
76 www.ojoscooter.com www.ojoscooter.com
Charging
Charging requires 6-8 hours for a full charge. Time necessary to fully
charge will depend on initial battery power when beginning the charge.
When battery is fully charged the OjO medallion, located on the front of
the OjO, will change from red to green. When charging your OjO, observe
the following best practices and precautions:
• The charger supplied with the OjO should be regularly examined for
damage to the cord, plug, enclosure, and other parts, and in the
event of such damage, the product must not be charged until the
charger has been repaired or replaced.
• The power switch for the OjO should always be turned to “off” when
charging. Do not use the OjO or any features on the OjO while it
is charging.
• Use caution when charging the OjO’s battery.
• The OjO’s battery charger is not a toy. The charger should be
operated by an adult.
• Do not operate the OjO’s battery charger near ammable materials
or any flame, such as a furnace, a fireplace, water heaters, or
space heaters.
• Unplug the charger and disconnect it from the OjO when not in use.
• Always disconnect the charger prior to wiping down and cleaning
your OjO with liquid.
Required California Disclosures
(Cal. Vehicle Code § 407.5)
YOUR INSURANCE POLICIES MAY NOT PROVIDE
COVERAGE FOR ACCIDENTS INVOLVING THE USE
OF THIS SCOOTER. TO DETERMINE IF COVERAGE
IS PERMITTED, YOU SHOULD CONTACT YOUR
INSURANCE COMPANY OR AGENT.
98 www.ojoscooter.com www.ojoscooter.com
1110 www.ojoscooter.com www.ojoscooter.com
1
2
3
4
5
6
7
8
9
10
11
14
16
17
19
20
21
22
23
24 25
27
26
18
15
12
13
28
29
OjO FEATURES
1. Convenient Storage Hook
2. Patented Ergonomic Design
3. Quick-Release Seat Height Adjustment
4. Patented Removable Seat System
5. Rear Shocks
6. Patented HyperGear Hub Motor
7. Rear Disc Brake
8. Rear Brake Caliper
9. Solid Aluminum Swing Arm
10. Kickstand
11. Front Brake Caliper
12. Front Disc Brake
13. Air Vents
14. Front Brake Lever
15. Rear Brake Lever
16. LED Headlight
17. Battery Charging Indicator Light
18. Patented Hidden On-Board Charger
19. Hinge Door For Patented Retractable Cord & Plug
20. Front Mono Shock
21. Solid Aluminum Forks
22. High-Performance Pneumatic Front Tire
23. Capacitive Touch Screen Display
24. Horn Button
25. Thumb Throttle
26. Left Bluetooth Speaker
27. Right Bluetooth Speaker
28. Rear LED Light
29. High-Performance Pneumatic Rear Tire
12 13
www.ojoscooter.com www.ojoscooter.com
Quick Start
1. Turn On - Activate OjO by pressing power button ON/OFF
2. Pick a speed - Your OjO has three speed modes eco [>], touring [>>], sport [>>>].
Once turned on, the OjO is preset to eco mode. On display, press (+) once to
access touring mode and press (+) twice to access sport mode. To reduce speed
press (-) accordingly.
3. Gently Apply Throttle - Your OjO is equipped with a pressure sensitive thumb
throttle. With both hands firmly gripping the handlebars gently press thumb
throttle down with your right thumb to accelerate. - To stop pull brake lever
towards you.
4. Turn Off - To turn off OjO press the power button ON/OFF
Comprehensive Overview
Battery
Charging your OjO battery: Your OjO Electric Scooter is factory equipped with a
best in class lithium-ion battery.
- Before riding for the first time, be certain to charge the battery for a full 8 hours.
Time necessary to fully charge will depend on battery power level when
beginning the charge. When battery is fully charged the OjO medallion located
on the front of the OjO will change from red to green.
- It’s best to begin your first ride of the day with a full charge.
- The OjO is equipped with a 110v plug that is compatible
with most North American households. Special door
with push touch latch allows access to patented
retractable cord and plug. Pull retractable cord to desired
length, then plug into a standard 110v wall outlet. To
unplug give slight tug, retract cord gently. Do NOT let go
of the plug until it is fully returned to home position. Close
protective housing door.
- DO NOT use any battery other than one provided by OjO. However, you may
interchange OjO batteries between compatible OjO products.
- Charge the battery in a dry, well-ventilated area. Keep away from high
temperature or fire, keep the scooter dry to avoid damage to the charger.
Maintenance/Care
- NEVER allow the charger or cord to come in contact with water as this may cause
an electric shock. DO NOT touch with wet hands.
- NEVER allow the battery to get wet.
- Never allow the charger cord to come in contact with anything sharp or hot.
- Perform periodic visual inspections of the battery and charging cord. If there is
any obvious damage found with the charging cord or the battery itself, DO NOT
use the charger or the scooter. Visit our website at www.ojoscooter.com or call
us Toll Free at 1 877 557 1053.
- For battery storage: Remove the battery pack and store it in a climate
controlled area.
- Failure to recharge battery every two months may result in a battery that will
not accept a charge.
Battery Removal
- The OjO battery pack is simple to access and remove when necessary.
- DO NOT attempt any type of battery work or removal near a water source or with
wet hands.
- Locate the OjO battery cover on the deck which is
kept in place with two Allen screws at the front of
the footboard.
1. Using the Allen wrench included), remove the two
screws as shown in diagram. Important: Make
sure you only remove the two Allen screws that are
securing the cover with the OjO logo.
2. Begin removal of plastic battery cover by lifting
front of cover.
3. Remove two Allen screws at rear of protective
battery plate.
4. Remove battery plate.
5. Lift battery and disconnect the two plugs.
Keep all Allen screws in a safe place until battery
is replaced and cover is put back into place with
the screws
To reinstall battery, reverse above procedure.
14 15
www.ojoscooter.com www.ojoscooter.com
Brakes
Your OjO is equipped with two disc brakes for maximum reliability and
effectiveness. Applying hand pressure to the right brake lever causes the rear brake
to engage, applying hand pressure to the left brake lever causes the front brake to
engage. Once you have eased off the throttle, pull the brake levers towards you to
slow down and stop.
WARNING:
STOPPING DISTANCES WILL
VARY DEPENDING ON THE
SPEED, WEIGHT OF RIDER,
TERRAIN AND SURFACE
CONDITIONS.
Adjusting the Brakes
Periodically your OjO brakes may
need adjusting. To adjust the brake
cable tension, loosen the adjuster
finger lock nut. Rotate the brake
barrel in or out until the desired
brake adjustment is attained, then
tighten finger lock nut.
See Diagram
Brake Pad
Due to normal wear, your OjO brake pads may need to be periodically replaced.
These brake pads are available at OjOscooter.com or your authorized OjO dealer.
Charger
Unique to the OjO is the built in retractable charger cord. Simply open special
door
with push touch latch to allow access to patented retractable cord and plug, pull
retractable cord to desired length, then plug into standard 110v wall outlet. To re-
move, unplug and with a slight tug, retract cord gently. Do NOT let go of the plug
until it is fully returned to home position. Close protective door.
Charging
Charging requires 6-8 hours for a full
charge. Time necessary to fully
charge will depend on initial
battery power when beginning
the charge. When battery is fully
charged the OjO medallion, located
on the front of the OjO, will, change
from red to green.
The brake is capable of skidding the rear tire
and throwing an unsuspecting rider. Practice
in an open area free from obstacles until you
are familiar with the brake function. Avoid
skidding to a stop as this can cause you to
lose control and/or damage the rear tire.
AA
B
B
Display
The OjO is equipped with a capacitive touch screen display that allows
you to control the OjO once it has been turned on. By using the display,
the operator can adjust speed modes, turn the headlight/tail light on or
off, adjust Bluetooth speaker volume, and view battery level, speed, trip
time, trip distance, odometer and Bluetooth on indicator.
Mode Pressing the “M” (Mode) symbol allows the user to change between
current speed, average speed, trip time, trip distance, odometer, and
speaker volume.
Speed Your OjO has three speed modes: eco [>], touring [>>], sport [>>>].
Once turned on, the OjO is preset to eco mode. On display, press (+) once
to access touring mode and press (+) twice to acces sport mode. To reduce
speed press (-) accordingly. NOTE: When Bluetooth is connected, speed
mode adjustment is disabled.
Headlight/Taillight
To turn the lights on and off by pressing the light symbol located on the
bottom left of the display. The light symbol on top left corner will light up
when light is on and will turn off when light is off.
Bluetooth Connection
The Bluetooth button located bottom center of the display allows you to
connect the OjO to a cellular device. Before connecting, check that
Bluetooth is activated on your smart-phone. Hold down the symbol until
another Bluetooth symbol appears on the top left of the display.
When the Bluetooth symbol is flashing, the OjO is ready to sync to your
smart-phone. Once connected, OjO will announce, “Bluetooth connected”.
Battery Level
The display includes a bar meter that indicates battery level. Ten bars
indicates a full charge.
Speaker Volume
To adjust speaker volume, press - or + key on display. Hold for rapid volume
increase and decrease. While Bluetooth is on, press “M” to switch to play
the next song and press the light symbol at bottom left to play the prior
song. NOTE: When Bluetooth is connected, speed mode adjustment
is disabled.
16 17
M
_
_
+
+
www.ojoscooter.com www.ojoscooter.com
Error Codes
If a malfunction occurs, an error code will be appear on the display. Please refer
to this chart for description of error code.
Error Code Meaning Solution
01 Normal
03 Brake applied Resume brake position
04 Throttle is not at start position Reposition the throttle
05 Throttle problem Change throttle
06 Low voltage protection Charge immediately
07 Overvoltage protection Check battery voltage
08 Motor hall signal line Check motor wire or
malfunction change motor
09 Motor phase wire malfunction Check motor wire or
change motor
10 Controller overheated and has Take a break to cool the
reached its protect limit controller before riding
11 Controller temperature sensor Change controller
malfunction
12 Controller current sensor Change controller
malfunction
21 Speed sensor malfunction Check if the motor can
output the speed signal
23 Head light malfunction Change controller
30 Communication malfunction Check wires or change
dash board
Horn
The yellow horn button on the OjO can be found on the left side of the handlebars.
Key Fob
Included with the OjO is a key fob (see below) that
is necessary for riding, as well as for theft deterrence.
(2 Key Fobs included)
A. Press ON/OFF button once to turn OjO on.
B. Press ON/OFF button once to turn OjO off..
C. Press (lock button) once to arm alarm.
D. Press (unlock button) once to disarm alarm.
A.
B.
C.
D.
Replacing Key Fob Battery
Remove case back using a small coin or equivalent. Using small screw driver or
similar device, push battery from battery edge so that it slides out from beneath
the battery hold down bracket. DO NOT ATTEMPT TO REMOVE THE BATTERY
HOLD-DOWN BRACKET. Slide in new battery (CR 1632). Snap Key fob case
back together.
Kickstand
Make sure kickstand is in the up position prior to riding the OjO. Do not sit on
your OjO with the kickstand in the down position. Make sure the OjO is stable
before stepping off.
Lights
Your OjO is equipped with state of the art front and rear LED lights.
The headlight and taillight is controlled by the light icon on the display.
The brake light illuminates when the brakes are applied whether lights
are on or off.
Cleaning OjO
A quality automotive soap works best in removing dirt and grime. Avoid
brushes and abrasive scrub pads as they may scratch the finish. Use a soft
sponge or hand towel to wash the body panels. AVOID using high
pressure washers as they may damage wiring harnesses. A battery
pack should NEVER be pressure washed. If you live close to an ocean,
avoid prolonged exposure to ocean spray or salt water. If either comes in
contact with your OjO, wipe down immediately.
Motor
The Patented 500kw HyperGear Motor is completely sealed and requires
no maintenance or lubrication. Keep free of sand and other debris.
Do not ride or submerge in standing water.
Seat
Your OjO seat height is adjustable. Ensure that both feet can easily touch
the ground when setting height. Important: Make sure seat height is set
and the seat clamp is tight before riding the OjO. The OjO scooter is
designed for a single rider only.
18 19
www.ojoscooter.com www.ojoscooter.com
Converting to a stand up only scooter
Some riders may prefer to remove the entire seat assembly for standing,
and a more versatile riding experience.
How to remove seat post assembly:
Speakers
Dual Bluetooh speakers are integrated into the OjO and are tuned for your
enjoyment. Volume can be controlled on the display. Do NOT wear
headphones while riding the OjO.
Storage
The OjO should be stored in a clean dry space. Extreme moisture and
dampness should be avoided. Remove the battery pack and store it in
a climate controlled area. Note: Failure to recharge battery every two months
may result in a battery that will not accept a charge.
Suspension
Your OjO is equipped with full front and rear suspension. It is NOT
intended for off road use. Jumping, wheelies, and stunt riding is not
recommended and can result in injury or death. While it is designed to
be maintenance free, periodic inspection is necessary.
Throttle
To accelerate, using your thumb, carefully press the thumb throttle
(located on the right side of handlebars) downwards. To decelerate, simply
release pressure from the thumb throttle.
Tires
Routinely inspect tires for excessive wear and cracks in the sidewall.
Replace tires when necessary. The front and rear tires on the OjO have
a recommended pressure of 30 PSI. Replacement tires are available at
ojoscooter.com or at your authorized OjO dealer.
WARNING: Over or Under inflation may seriously affect safety and rideability.
WARNING: RIDING ON EXCESSIVELY WORN OR DAMAGED TIRES CAN AFFECT
THE MANEUVERABILITY AND STOPPING OF YOUR OjO, WHICH COULD RESULT
IN SERIOUS INJURY OR EVEN DEATH.
TROUBLESHOOTING
OjO won’t turn on
Make sure OjO battery has a charge (See ”charging your battery” page #10);
Make sure battery is properly connected (See “Battery Removal” page #11);
Make sure key fob battery is good. (See “Replacing key fob battery” page #15)
OjO won’t charge
Make sure OjO medallion is illuminated. If not, make sure GFI/breaker
on power outlet is on. Make sure battery is properly connected.
(See “Battery Removal” page 6)
OjO steering is heavy
Check tire pressure is between 25 and 30 Psi. Low tire pressure causes
difficult steering and reduced maneuverability.
Loss of acceleration
Battery may be within last 20% of capacity. (See Charging page#10) or,
brake lever is held while throttle is applied. Must release brake lever.
Need Help?
Visit our website at www.ojoscooter.com or call us Toll Free at 1 877 557 1053.
20 21
1. Release seat clamp and
remove seat and post.
4. Remove four Allen head
bolts and lock nuts (tools
not included).
To perform this operation
you will need a six
millimeter Allen wrench
and a 17 millimeter open
end wrench.
7. Keep all removed seat
components in a safe place
for future use.
2. Remove four Allen screws
that are located at the
base of the seat tower.
5. Remove seat tower.
3. Slide up and remove
plastic seat tower cover.
6. Install seat cover plate
(included in carton)
using the four Allen
screws removed in step
number two above.
www.ojoscooter.com www.ojoscooter.com
Specs Warranty Info
eUrban,LLC provides the following limited product and performance warranties
(the “Warranty”) to each OjO (“Scooter”) owner when purchased directly from
eUrban, LLC, or an authorized retailer, that the Scooter is complete and
the functional parts will be free of defects for the periods and under the terms
indicated below.
Warranty Period
• This Warranty begins on the rst day you, as a retail purchaser, take
possession, or register your Scooter (whichever is earlier). The Warranty
period is for two (2) years.
• Parts repaired or replaced under this Warranty are covered only until
the Warranty period ends, or as otherwise provided by applicable law.
(The Warranty cannot be transferred to another owner or scooter)
• In order to obtain Warranty service, call 1-877- 557-1053, or take your
Scooter (at your discretion) to an authorized OjO retailer/ service center.
An OjO Service Technician will determine if you have an issue that is
covered by the Warranty. Go to ojoscooter.com for further information.
We request that you have your OjO Scooter serviced at an OjO Service
Center. If you decide to maintain it yourself, or have it maintained/
serviced by an independent repair facility, we require that you use
genuine OjO parts. Be aware, however, that service performed
independently from OjO may result in the voidance of the
Warranty Maintenance Exclusion.
Regular maintenance is not included with your OjO purchase. These
expenses are the customer’s responsibility.
Genuine OjO Replacement Parts
Warranty repairs are to be performed by OjO service centers who use
only genuine OjO parts.
Covered Items
The Warranty covers the repair or replacement, at OjO’s option, of any
part that is defective in material or factory workmanship under normal
use for the applicable Warranty period. Regular required maintenance or
replacement of expendable maintenance items are not covered by
the Warranty.
Battery Warranty
• The battery on the OjO Scooter is warrantied for two (2) years. The terms
of this battery warranty are set forth in this Section.
• If your battery requires Warranty service, OjO will (at its sole discretion)
repair the battery, or replace it with a factory-reconditioned battery that
has an energy capacity equal to, or better than, that of the original
battery when the failure occurred. This is based on a prorated basis.
Due to the battery chemistry, there is a normal, expected reduction in
range/capacity that battery packs can yield over time and usage.
Depending on use and storage conditions, battery capacity (and
resultant range) will diminish during the duration of this
Warranty period.
22 23
www.ojoscooter.com www.ojoscooter.com
What your Scooter and Battery Warranties do not Cover
The following are not included as part of the Warranty:
• Ofcial OjO Accessories, tires and brake pads
• The cost of parts and labor involved in any routine care and
maintenance and/or the replacement of parts due to normal wear
and tear, use, or deterioration, including but not limited to: tires, brake
pads and rotors, grips and the seat seating surfaces.
• Any cosmetic concerns that arise as a result of accidents,
environmental conditions (including acid rain, volcanic ash, sea salt,
bird droppings, hail and/or UV exposure), owner misuse, overloading,
use as a tow vehicle, lack of routine care and maintenance, and/or
other improper use.
• Damage, malfunctions, or performance problems caused by
after-market accessories installed on a OjO scooter by someone other
than an authorized OjO service center.
• Damage, malfunctions, or performance problems caused by any
modification of the Scooter or the improper repair or installation of any
parts not sold or approved by OjO.
• Damage, malfunctions, or performance problems caused by re,
collision, accident, or improper storage
Customer responsibilities
As the owner of a Scooter covered by this Warranty, it is your
responsibility to read, understand and comply with the Owner’s Manual,
this Warranty, and all product warnings before operating your OjO
Scooter. Serious injury or death can result from improper operation or
failure to observe warnings and safety instructions on any OjO scooter.
Voiding the warranty
• The Warranty will be voided with avoidable, continued operation of the
OjO Scooter after an error code appears indicating a mechanical or
operational problem.
• OjO Scooters severely damaged or declared to be a total loss will not
be covered under this Warranty.
• Exposing the Scooter or battery to ambient temperatures above 120°F
(49°C) or below -22°F (-30°C) for more than 24 hours at a time will void
the Warranty.
• Subjecting the OjO Scooter to ood water, windstorms, hailstorms or
other similar occurrences will void the Warranty
• Immersion of the OjO Scooter in any liquid medium will void
the Warranty.
• Attempting to alter the programming of any OjO electronic system will
void the Warranty.
Warranty Voidance Specific to the Battery
In addition to the actions set forth above which will void the Warranty,
the battery warranty will be voided in the event the following
actions occur:
• Damage resulting from intentional abuse, a collision or accident, or
opening of the battery case will void the Warranty.
• Exposing the battery to direct ame or the immersion of the battery
in any liquid medium will void the Warranty.
• Dropping the battery onto hard surfaces, sufcient to crack the outer
casing will void the Warranty. If you drop the battery and the outer
casing does not crack, you should contact OjO to have the
battery inspected.
Disclaimers
THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR, SHIPPING
DAMAGE, UNAUTHORIZED ALTERATIONS, MODIFICATIONS, ACCIDENTAL
DAMAGE AND DAMAGE FROM MISUSE OR NEGLECT. EXCEPT AS
OTHERWISE PROVIDED BY APPLICABLE LAW AND THE LIMITED PRODUCT
AND PERFORMANCE WARRANTIES INCLUDED ABOVE, THE FOREGOING
REMEDIES STATE OJO ELECTRIC, LLC’S SOLE AND EXCLUSIVE OBLIGATION AND
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR A BREACH OF THE FORE-
GOING LIMITED WARRANTIES. THE LIMITED WARRANTIES SET FORTH HEREIN
ARE IN LIEU OF AND EXCLUDE ALL OTHER EXPRESS OR IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE OR APPLICATION AND ALL OTHER
WARRANTIES OR OBLIGATIONS ON THE PART OF OJO ELECTRIC, LLC. SOME
JURISDICTIONS LIMIT OR PROHIBIT DISCLAIMERS OF WARRANTY, SO THE
ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH LIMITATIONS OR
PROHIBITIONS APPLY.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OJO ELECTRIC, LLC
HEREBY DISCLAIMS, AND SHALL HAVE NO RESPONSIBILITY OR LIABILITY
WHATSOEVER FOR, DAMAGE OR INJURY TO PERSONS OR PROPERTY OR FOR
OTHER LOSS OR INJURY RESULTING FROM ANY CAUSE WHATSOEVER ARISING
OUT OF OR RELATED TO THE SCOOTER OR ANY OF OJO ELECTRIC, LLC’S OTHER
PRODUCTS OR THEIR USE. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL OJO ELECTRIC, LLC BE
LIABLE TO CUSTOMER, OR TO ANY THIRD PARTY CLAIMING THROUGH OR UNDER
CUSTOMER, FOR ANY LOST PROFITS, LOSS OF USE, OR EQUIPMENT DOWNTIME,
OR FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OF ANY KIND,
HOWSOEVER ARISING, RELATED TO THE OJO OR ANY OF OJO ELECTRIC, LLC’S
OTHER PRODUCTS, EVEN IF OJO HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
OJO’S AGGREGATE LIABILITY, IF ANY, IN DAMAGES OR OTHERWISE, SHALL NOT
EXCEED THE PURCHASE PRICE PAID TO OJO ELECTRIC, LLC BY CUSTOMER FOR
THE SCOOTER AND OTHER PRODUCTS. CUSTOMER ACKNOWLEDGES THAT THE
FOREGOING LIMITATIONS ON LIABILITY ARE AN ESSENTIAL ELEMENT OF THE
AGREEMENT BETWEEN THE PARTIES AND THAT IN THE ABSENCE OF SUCH
LIMITATIONS THE PURCHASE PRICE OF THE OJO AND OTHER PRODUCTS WOULD
BE SUBSTANTIALLY DIFFERENT. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT
DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY. SOME JURIS-
DICTIONS MAY LIMIT OR PROHIBIT THE LIMITATION OR EXCLUSION OF DAMAGES,
SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE EXTENT
SUCH LIMITATIONS OR PROHIBITIONS APPLY.
Governing Law and Arbitration
This Warranty shall be interpreted under, and governed by, the laws of the State of
California, without regard to the conict of laws principles. Either OJO ELECTRIC,
LLC or Customer may elect to have any dispute, claim or controversy arising out of
or related to the Scooter or use of the Scooter or arising out of or related to this
Warranty, including any alleged breach hereof, or any matter governed by this
Warranty (collectively, a “Dispute”) resolved through binding arbitration by
providing prompt written notice of such election to the other. Upon such election,
all such Disputes will be settled exclusively by arbitration with a single arbitrator
in accordance with the Commercial Arbitration Rules of the American Arbitration
Association (the “Rules”). The arbitration hearing shall take place in Santa Monica,
CA. Judgment upon the award rendered by the arbitrator may be entered in any
court having jurisdiction thereof. The arbitrator will have the power to render
24 25
www.ojoscooter.com www.ojoscooter.com
equitable relief as well as monetary damages but shall not have the power to
award consequential, punitive, exemplary damages or any other form of relief
precluded under the provisions of this Warranty. The arbitrator will have the power
to award reasonable fees and expenses in accordance with the Rules.
CUSTOMER UNDERSTANDS AND AGREES THAT, IF EITHER CUSTOMER OR
OJO ELECTRIC, LLC ELECTS TO ARBITRATE A DISPUTE OR CLAIM, THIS ARBITRA-
TION SECTION PRECLUDES CUSTOMER AND OJO ELECTRIC, LLC FROM HAVING A
RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES OR CLAIMS THROUGH A COURT,
TO BRING A CLAIM AS A PURPORTED CLASS ACTION, OR TO PARTICIPATE OR BE
REPRESENTED IN LITIGATION FILED IN COURT BY OTHERS. ALL DISPUTES AND
CLAIMS MUST BE RESOLVED AS AN INDIVIDUAL ACTION, NOT AS A CLASS AC-
TION, THROUGH ARBITRATION IF CUSTOMER OR OJO ELECT TO ARBITRATE.
Subject to the arbitration provisions above, Customer irrevocably submits to the
jurisdiction of the Courts of the State of California and the United States District
Court of Western Division of California in any Dispute, and hereby irrevocably
agrees that all claims in respect of such Dispute may be heard and determined in
such state or federal court. Customer agrees that regardless of any statute of law to
the contrary, any claim or cause of action Customer may have that arises out of or
is related to this Warranty, the OJO or to OJO ELECTRIC, LLC must be led within
one (1) year after such claim or cause of action arose. If Customer fails to timely file
such claim or cause of action, Customer shall be forever barred from bringing such
claim or action against OJO ELECTRIC, LLC.
Patent Pending and Trademark Notifications
Patented HyperGear™ Rear Hub Motor
Patent Pending Ergonomic Geometric Design
Patent Pending On-Board Charger with Retractable Cord and Plug
Patent Pending Removable Seat Assembly
Glossary
Battery 12
Brakes 15
Charger 15
Display 17
Horn 18
Key Fob 18
Kickstand 19
Lights 19
Cleaning 19
Motor 19
Seat 19
Speakers/ Bluetooth 21
Storage 21
Suspension 21
Throttle 21
Tires 21
26 27
www.ojoscooter.com www.ojoscooter.com
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
Cet appareil est conforme à la section 15 des réglementations de la FCC. Le fonctionne-
ment de
l’appareil est sujetaux deux conditions suivantes :
(1) cet appareil ne doit pas provoquer d’interférences néfastes, et
(2) cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de
provoquer un fonctionnement indésirable.
Note: This product has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This product
generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio commu-
nications. However, there is no guarantee that interference will not occur in a particular
installation. If this product does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radioexempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé
pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de
brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type
d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.)
ne dépasse pas l’intensité nécessaire à l’établissement d’une communication
satisfaisante.
Santa Monica, CA
Manufactured in China
Table of contents
