Oki C3520 User manual

User’s Guide
C3520 / C3530MFP

Preface > 2
P REFACE
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. Oki assumes no
responsibility for the results of errors beyond its control. Oki also
cannot guarantee that changes in software and equipment made by
other manufacturers and referred to in this guide will not affect the
applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily constitute
endorsement by Oki.
While all reasonable efforts have been made to make this document
as accurate and helpful as possible, we make no warranty of any kind,
expressed or implied, as to the accuracy or completeness of the
information contained herein.
The most up-to-date drivers and manuals are available from the Oki
web site:
http://www.okiprintingsolutions.com
Copyright © 2008 Oki Europe Ltd.
Oki and Microline are registered trademarks of Oki Electric Industry
Company, Ltd.
Energy Star is a trademark of the United States Environmental
Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of
Microsoft Corporation.
Other product names and brand names are registered trademarks or
trademarks of their proprietors.
As an Energy Star Program Participant, the
manufacturer has determined that this product meets
the Energy Star guidelines for energy efficiency.
(C3520MFP only)
This product complies with the requirements of the
Council Directives 89/336/EEC (EMC), 73/23/EEC (LVD)
and 1999/5/EC (R&TTE), as amended where applicable,
on the approximation of the laws of the member states
relating to Electromagnetic Compatibility, Low Voltage
and Radio & Telecommunications Terminal Equipment.
Please note that Microsoft Windows XP was used to produce all
screenshots in this manual. These screenshots may vary if you are
using any other operating system, but the principle is the same.

Emergency First Aid > 3
E MERGENCY F IRST A ID
Take care with toner powder:
If swallowed, give small amounts of cold water and
seek medical attention. DO NOT attempt to induce
vomiting.
If inhaled, move the person to an open area for
fresh air. Seek medical attention.
If it gets into the eyes, flush with large amounts of
water for at least 15 minutes keeping eyelids open.
Seek medical attention.
Spillages should be treated with cold water and
soap to help reduce risk of staining skin or clothing.
M ANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
I MPORTER TO THE EU/A UTHORISED
R
EPRESENTATIVE
Oki Europe Limited (trading as OKI Printing Solutions)
Blays House
Wick Road
Egham
Surrey TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local
distributor.

Environmental Information > 4
E NVIRONMENTAL I NFORMATION

Contents > 5
C ONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Importer to the EU/Authorised Representative . . . . . 3
Environmental Information. . . . . . . . . . . . . . . . . . . . . 4
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . 8
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
MFP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . 14
Languages Supported: . . . . . . . . . . . . . . . . . . . . . . 16
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing MFP drivers and Utilities . . . . . . . . . . . . . . 17
Twain and Printer Drivers . . . . . . . . . . . . . . . . . . 17
Fax Printer driver (C3530MFP only) . . . . . . . . . . . 20
Hotkey Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
MFP Setup tool. . . . . . . . . . . . . . . . . . . . . . . . . . 22
Scanner/copier Section . . . . . . . . . . . . . . . . . . . . . . 25
Printer section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Paper recommendations . . . . . . . . . . . . . . . . . . . 26
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . 27
Face down stacker . . . . . . . . . . . . . . . . . . . . . . . 28
Face up stacker . . . . . . . . . . . . . . . . . . . . . . . . . 29
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring your machine..... . . . . . . . . . . . . . . . . . . 36
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Fax Receiving (C3530MFP) . . . . . . . . . . . . . . . . . 36
Setting the Date Format . . . . . . . . . . . . . . . . . . . 36
Setting the Country Code (C3530MFP) . . . . . . . . . 37
Fax Sender ID (C3530MFP) . . . . . . . . . . . . . . . . . 38
Ring Response (C3530MFP) . . . . . . . . . . . . . . . . . 38
Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Logout operation . . . . . . . . . . . . . . . . . . . . . . . . 40
Operation Time-out . . . . . . . . . . . . . . . . . . . . . . 40

Contents > 6
The Scanner/Copier section . . . . . . . . . . . . . . . . . . . 41
Minimum Configuration Requirements. . . . . . . . . . 41
Internet Communication Features . . . . . . . . . . . . 41
Pre-Installation Information. . . . . . . . . . . . . . . . . 41
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Copy function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Scan/Scan to function . . . . . . . . . . . . . . . . . . . . . . . 47
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Network PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Fax function (C3530MFP). . . . . . . . . . . . . . . . . . . . . 49
Menu function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Loading Document(s) for copying . . . . . . . . . . . . . . . 58
Using the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Placing Document(s) in the ADF . . . . . . . . . . . . . . . . 59
Placing Document(s) on the Glass . . . . . . . . . . . . . . 60
2-sided printing (Windows only) . . . . . . . . . . . . . 61
Manual duplex printing using the cassette tray . . . 61
Manual duplex printing using the Multi Purpose
Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Printing on different media . . . . . . . . . . . . . . . . . 64
Setting other printing options . . . . . . . . . . . . . . . 65
Cancelling a print job . . . . . . . . . . . . . . . . . . . . . 66
Copy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Scan Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Scan to E-mail option. . . . . . . . . . . . . . . . . . . . . 69
Scan to USB Memory . . . . . . . . . . . . . . . . . . . . . 75
Scan to Network PC option. . . . . . . . . . . . . . . . . . 76
Scan to PC option. . . . . . . . . . . . . . . . . . . . . . . . 77
Fax Mode (C3530MFP) . . . . . . . . . . . . . . . . . . . . . . 80
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Fax Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Printing a Fax Activity Report: . . . . . . . . . . . . . . . 88
Printing Transmission Reports: . . . . . . . . . . . . . . 88
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Replacing consumable items . . . . . . . . . . . . . . . . . . 89
Consumable order details . . . . . . . . . . . . . . . . . . . . 90
Toner cartridge replacement . . . . . . . . . . . . . . . . . . 91

Contents > 7
Image drum replacement . . . . . . . . . . . . . . . . . . . . 96
Transfer belt replacement . . . . . . . . . . . . . . . . . . . .100
Fuser replacement . . . . . . . . . . . . . . . . . . . . . . . . .106
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
........the paper path in the ADF . . . . . . . . . . . . . .112
........the underside of the ADF . . . . . . . . . . . . . .112
........the paper weight area . . . . . . . . . . . . . . . .113
........the document glass . . . . . . . . . . . . . . . . . .113
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . .114
In the Scanner ADF section.... . . . . . . . . . . . . . . .114
In the Printer section.... . . . . . . . . . . . . . . . . . . .115
Fax problems (C3530MFP) . . . . . . . . . . . . . . . . . . . .123
Scan/copy problems . . . . . . . . . . . . . . . . . . . . . . . .125
Installing additional memory . . . . . . . . . . . . . . . . . 126
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . .126
Checking the Memory status . . . . . . . . . . . . . . . . . .131
Colour Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Factors that affect the appearance of prints . . . . . . . .132
Tips for printing in colour. . . . . . . . . . . . . . . . . . . . .134
Printing photographic images. . . . . . . . . . . . . . . .134
Printing from Microsoft Office applications . . . . . . .134
Printing specific colours (e.g. a company logo) . . .134
Adjusting the brightness or intensity of a print. . . .134
Accessing the colour matching options . . . . . . . . . . .135
Setting the colour matching options . . . . . . . . . . . . .135
Using the Colour Swatch feature. . . . . . . . . . . . . . . .137
Using the Colour Correct Utility . . . . . . . . . . . . . . . .138
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Oki contact details . . . . . . . . . . . . . . . . . . . . . . . . . 147

Notes, Cautions and Warnings > 8
N OTES , C AUTIONS AND W ARNINGS
For the protection of your product, and in order to ensure
that you benefit from its full functionality, this model has
been designed to operate only with genuine original toner
cartridges. Any other toner cartridge may not operate at
all, even if it is described as “compatible”, and if it does
work, your product's performance and print quality may be
degraded.
Specifications subject to change without notice. All
trademarks acknowledged.
NOTE:
A note provides additional information to supplement the
main text.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

Introduction > 9
I NTRODUCTION
Congratulations on choosing this Multi Function Product (MFP). It
has been designed with advanced features, to give you clear,
vibrant colour prints and crisp black and white pages at high
speed, on a range of office print media.
With this MFP, you can instantly scan paper-based documents
and deliver the electronic image to various destinations including
email addresses, printers, ftp servers, facsimile machines, USB
memory stick, or someone else's computer on the network.
Your MFP includes these features:
>ProQ2400 Multi-level technology produces subtle tones
and smooth gradations of colour to lend photographic
quality to your documents.
>Hotkey utility - enables the MFP to receive one key touch
commands from a locally connected computer (“Pull
Scan”).
>Printing:
Up to 12 pages per minute (ppm) (C3520MFP) or 16
ppm (C3530MFP) in full colour - for fast printing of
high impact colour presentations and other documents.
Up to 16 ppm (C3520MFP) or 20 ppm (C3530MFP) at
300 dpi in black and white - for fast and efficient
printing of all general purpose documents not requiring
colour.
>Copying
Up to 12 copies per minute (cpm) (C3520MFP) or
16cpm (C3530MFP) at 300 dpi, in full colour - for fast
copying.
Up to 6 cpm (C3520MFP) or 20 cpm(C3530MFP) at 300
dpi in black and white - for fast and efficient copying of
all general purpose documents not requiring colour.
>600 x 600dpi and 1200 x 600dpi (dots per inch) print
resolution for high quality image production.
>600 x 600dpi x 2bit print resolution for high quality image
production showing the finest detail (ProQ2400).

Introduction > 10
>300 x 300 (standard) and 600 x 600dpi (high) copy
resolution.
>Banner Printing (C3530MFP).
>Single Pass Colour Digital LED technology for high speed
processing of your printed pages.
>High speed USB 2.0 interface.
>10Base-T and 100Base-TX network connection lets you
share this resource among users on your office network.
>“Ask Oki” (Windows only)– a user-friendly function that
provides a direct link from your printer driver screen (not
always illustrated in this guide) to a dedicated web site
specific to the exact model you are using. This is where
you’ll find all the advice, assistance and support you could
need to help you get the best possible results from your
Oki printer.
>Scan to E-mail - Connected to an Ethernet network and a
SMTP server, this MFP allows you to transmit document(s)
over the internet via e-mail. With a touch of the e-mail
key and the selection of your recipients' e-mail addresses,
the document(s) is/are first scanned and converted into
an image file, and then transmitted to remote recipients
within minutes.
>Scan to FTP - Allows you to send scanned documents to a
server or a personal computer's file folder over an intranet
with FTP (File Transfer Protocol), HTTP (Hypertext Transfer
Protocol), CIFS (Common Internet File System) protocol.
The scan to filing feature removes the need for the mail
server to handle large attachments.
>Scan to Fax (C3530MFP) - Allows you to send and receive
scanned documents to/from another facsimile machine.
>Scan to memory - Scan to USB memory.
>Digital Copying - An intuitive control panel, makes digital
copying fast and easy.
>Network/PC Printing - When connected to a Network, the
MFP is able to perform network or PC printing (available in
“Scan-to” mode”).

Introduction > 11
>Multiple Pages Sending - With the Auto Document Feeder,
the MFP allows a stack of up to 50 page document(s) to be
continuously scanned.
>Simplified Operator panel
>Address Book/Profiles Managing - This provides a
convenient way to manage all the e-mail addresses and
profiles (filing destinations). Simply typing the machine's
IP address in the URL field of your browser will prompt the
MFP web page. This web page allows you to create up to
100 e-mail addresses and several filing destinations to
manage your document.
The following optional feature is available:
>C3530MFP only - 256MB additional memory, to allow the
printing of more complex pages.

Introduction > 12
MFP OVERVIEW
F RONT VIEW
23
4
5
6
7
8
1
9
1. Scanner bed. 6. Output stacker, face down. Standard
printed copy delivery point. Holds up
to 150 sheets of 80g/m².
2. Automatic Document
Feeder (ADF) Unit.ADF
Paper Tray. Max. 50
sheets A4 at 60 -
120g/m².
7. Standard paper tray with level
indicator. Holds up to 250 sheets of
80g/m².
3. ADF Paper Tray. Max. 50
sheets A4 at 60 -
120g/m².
8. Multi purpose feeder tray (shown
closed). Used for feeding heavier
paper stocks, envelopes and other
special media. Also used for manual
feeding of single sheets when
required and Banner printing.
4. Document Cover. 9. USB Memory port
5. Operator Control Panel.

Introduction > 13
R EAR VIEW
This view shows the connection panel and the rear output
stacker.
When the rear paper stacker is folded down, paper exits through
the rear of the printer and is stacked here face up. This is mainly
used for heavy print media. When used in conjunction with the
multi purpose feed tray, the paper path through the printer is
essentially straight. This avoids bending the paper around curves
in the paper path and enables feeding of up to 203g/m² media.
LAN TEST TEL
LINE
12 3 546
7
8
1. USB connection. 5. IEC (CE22) AC power connection.
2. Local Area Network
connection.
6. AC Power ON/OFF switch.
3. Local Telephone handset
connection.
7. Automatic Document Feeder (ADF).
4. Telephone line connection. 8. Rear paper stacker (closed).

Introduction > 14
T HE O PERATOR P ANEL
1. Key Pad Used to enter numbers, upper-case/lower-case letters and
symbols in the Entry Line.
2. LEFT key When in switching Mode:
Returns the display to the Function Selection screen or Scan
Sub Function Selection screen from the Stand-by screen.
When Setting up:
Increments the value of the tree structure.
3. UP Key When setting up or in switching Mode:
Moves the cursor UP.
4. DOWN Key When setting up or in switching Mode:
Moves the cursor DOWN.
5. ENTER Key When switching Mode:
Used to confirm the Mode selected.
Used to start Push Scan (If Push Scan is selected, the
Executing Push Scan screen appears).
When Setting up:
Decrements the value of the tree structure.
Increments the value of the tree structure as the set value
is confirmed.
When entering PIN ID:
Used to confirm the PIN ID entered.
12
3
4
5
6 8a
9
8b
Done
abcd@d
a b c de f g h i
j k l m n o p q r
s t u v w x y z
7

Introduction > 15
6. RIGHT Key When in switching Mode:
Used to confirm the Mode selected.
Used to start Push Scan (If Push Scan is selected, the
Executing Push Scan screen appears).
When Setting up:
Decrements the value of the tree structure.
Increments the value of the tree structure as the set value is
confirmed.
7. LCD display 128 x 64 dot.
8. START Key
(a = colour;
b= monochrome)
When entering PIN ID, used to confirm the PIN ID entered.
Executes the function selected.
Executes Copy.
Executes Scan to E-mail/ USB Memory/ Server.
Executes Fax Send.
Executes Fax Manual Receive.
Recovery from Error/Warning states.
When pressed from the Screen Entry screen, confirms the
characters or functions selected.
9. STOP Key Stops the function being executed.
Stops Copy.
Stops Scan to E-mail/ Memory/ Server.
Stops Fax Send.
Cancels Print Job.
Recover from Error/Warning states:
Used to confirm error messages (when an error that does not
need recovery operation has occurred).
Recovering from Error/Warning states.
Forces a return to the Mode Selection screen from each
Stand-by screen (all settings shown on the Stand-by screen
return to User Default values).
12
3
4
5
6 8a
9
8b
Done
abcd@d
a b c de f g h i
j k l m n o p q r
s t u v w x y z
7

Introduction > 16
L ANGUAGES S UPPORTED :
English German French
Italian Spanish Swedish
Norwegian Danish Dutch
Portuguese Greek Brazilian Portuguese
Russian Polish Turkish
Czech Hungarian Finnish
NOTES:
1. This list is not exhaustive or conclusive.
2. See the information enclosed with the product (the Panel
Language Setup utility) on the procedure for changing
the language setting.

Getting Started > 17
G ETTING S TARTED
I NSTALLING MFP DRIVERS AND U TILITIES
T WAIN AND P RINTER D RIVERS
The TWAIN driver is used for "Pull Scanning", i.e. Initiating a scan
from your PC via software. Compare this to "Push Scanning"
where you start the scan by pressing a button on the MFP's front
panel. The TWAIN driver only works via USB connections. This
means it's not possible to control the scanner over the network
from your PC.
There are two different ways of installing the TWAIN and printer
drivers:
1. Plugging the printer in first and performing a "Plug and
play" type of installation. In this case you must install the
TWAIN driver first.
2. Not plugging the printer in yet, but running the Oki driver
installer program from the CD-ROM. This installs the
TWAIN (scanner printer driver) and printer drivers. Once
the printer is switched on and plugged in, the installation
is complete.
Plug and play installation
The MFP is a "dual device" - Windows sees it as a scanner and a
printer. This means when the MFP is plugged into a PC using a
USB cable, you'll be prompted to install 2 different drivers; the
TWAIN (scanner printer) driver first and then the printer driver.
1. Attach the printer to a USB port of your computer.
2. Switch on the Printer.
3. Insert the Drivers & Utilities CD.
NOTE:
You must be logged on as an administrator or a member of
the Administrators group in order to complete this procedure.
If your computer is connected to a network, network policy
settings may also prevent you from completing this
procedure.

Getting Started > 18
If CD autoboots, cancel the dialogue.
The ‘New Hardware Found' dialogue will appear on the screen.
If you do not see the ‘New Hardware Found' dialogue,
please check that power and USB cables are connected
properly, and the printer is switched on.
4. Install Twain driver first
b
c
a
d

Getting Started > 19
5. Next install the Printer driver
d
b
c
a

Getting Started > 20
F AX P RINTER DRIVER (C3530MFP ONLY )
The Fax Printer Driver allows you to send faxes directly from your
computer without printing the document first.
Windows XP has built-in fax support - you can use your
computer's modem to send faxes directly from your computer.
With Oki's fax driver you are sending the fax data from your
computer to the MFP, and then the MFP automatically sends the
document.
Installing the fax printer driver
This is installed as part of the Oki driver installer wizard.
H OTKEY U TILITY
The Hotkey utility enables the MFP to receive one key touch
commands from a locally connected computer (“Pull Scan”).
Installation of the Hotkey utility is optional and can be found on
the Driver/Utilities CD under the Utilities folder.
Information on using the Hotkey utility can be found in “Scan to
PC option.” on page 77.
Setting up the Hotkey Utility
1. Install the Hotkey utility from the CD:
Set-up will place a “Hotkey” icon on your desktop.
2. Double-click this icon to open the Hotkey console.