Oki C5510n MFP Service manual

1
Contents
Replacement Supplies...................... 3
Where to Purchase ...................... 3
Part Numbers ..............................3
Measuring Usage .............................. 5
Take Advantage of
OKI’s Supply Manager! .............5
Check Out OKI Managed
Services .......................................5
Control Panel Keys............................ 6
Status Panel........................................ 9
Loading Documents ........................ 10
In the ADF......................................10
On the Glass ...................................11
Sending Documents Via E-mail.... 12
Sending Documents to FTP ........... 14
Making Copies.................................. 15
Increasing Copy Count .............15
Improve Copy Quality ..............15
Changing Scale .........................16
Adjusting Density .....................16
Using the Address Book................. 17
Using Profiles.................................... 18
Loading Media.................................. 19
Paper Cassette Tray ........................19
Face Down Stacker ...................20
Face up Stacker .........................20
Multi-purpose Tray .........................21
Transparencies & Labels ...........22
Envelopes .................................. 23
Setting Power Save Mode.............. 24
Immediate Power Save Mode .........24
Set Power Save Time Interval ........24
Cleaning the ADF ............................. 25
Rollers and Pad ...............................25
Glass................................................26
Replacing the ADF Pad ................... 27
Replacing the Toner Cartridge ...... 29
Cleaning the LED heads .................32
59371602

2
Troubleshooting............................... 33
Paper Jams ......................................33
In the ADF ................................33
In the Printing unit .................... 33
Codes/Messages .............................38
Service and Support........................ 41
Contents
• For the latest information, go to
http://my.okidata.com
• For more detailed information,
see your on-line User’s Guide.

3
Replacement Supplies
Where to Purchase
• Consult the dealer where you
purchased your MFP
• Consult an Oki Data Authorized Sales
or Service Dealer. For the nearest
dealer, call 1-800-654-3282.
•U.S., Puerto Rico, Guam, U.S. Virgin
Islands: Order on the Internet
www.okidata.com.
•U.S. only: Order toll-free at
1-800-654-3282, using VISA®,
MasterCard®or AMEX®.
• Check office supply catalogs.
Part Numbers
ADF Pad................................ 43103001
Toner Cartridges, Type C6
STANDARD
Color OKI Part #
Black ..................................... 42804504
Cyan ...................................... 42804503
Magenta................................. 42804502
Yellow ................................... 42804501
HIGH CAPACITY
Black ..................................... 42127404
Cyan ...................................... 42127403
Magenta................................. 42127402
Yellow ................................... 42127401

4
Replacement Supplies
Image Drums, Type C6
Color OKI #
Black ..................................... 42126604
Cyan ...................................... 42126603
Magenta................................. 42126602
Yellow ................................... 42126601
Other Consumables
Consumable Oki #
Fuser .......................... 42625501, 120V
................... 42625502, 230V
Transfer Belt ......................... 42158711

5
Replacement Supplies
Measuring Usage
Take Advantage of
OKI’s Supply Manager!
• Calculates your usage based on
information you provide.
• Sends you an E-mail when it’s time to
reorder.
To register, go to www.okidata.com.
Check Out
OKI Managed Services
A document output analysis of your
business which could save you up to
30% on your printing costs.
Call 1-888-654-6264 today to schedule
an appointment with an OKI Managed
Services project manager.
Or, for more information, go to
www.okidata.com.

6
Control Panel Keys
Copy Area
1. Zoom - Increase or decrease scaling
in 1% increments up to 400% and
down to 25%.
2. Copy Quality - Select copy quality.
3. Copy Density - Change the density
level.’’
4. Copy Count - Enter copy quantity or
e-mail address.
Display and Function Area
5. Copy Count - Indicates the number
of copies selected.
6. Copy Mode - Select copy mode.
7. Scan Mode - Select the Scan mode
(also the default working mode).

7
Control Panel Keys (cont’d)
8. Additional Settings - Execute
additional settings of "Copy" and
"Scan" modes. (The settings are
available only for three minutes.
After three minutes, the settings
automatically return to the default
value).
9. Up/Down/Left/Right Keys - Move
the cursor in the display up/down/
left/right. The up/down keys
switches function indication. The left
key returns to the upper level of the
setting. The right key goes to the
lower lever of the setting.
10. OK/Select - Select and confirm
current setting selections.
11. Cancel/Return - Cancel selections
and go back to the top level of the
setting. The key cancels any previous
input.
12. FTP Address - Indicates the existing
FTP address for the "Scan to" mode.
13. Address book - Indicates the
existing mail address for the "Scan
to" function. This key is only
available in the "Scan to" mode.

8
Control Panel Keys (cont’d)
Start and Other Keys
14. Menu - Access the menu to set up
the MFP.
15. Reset - Change the scanner to the
factory default settings.
16. Power save - Press once to go to
"sleep" mode (continuous press is
invalid).
17. Power LEDs
Power - Lights to indicate "power on
and ready".
Alarm - Lights to indicate error
conditions.
Sleep - Lights to indicate power save
mode.
18. Mono - Select to send or copy
document(s) in black/white.
19. Color - Select to send or copy in
color.
20. Stop - Select to stop all operations
(display shifts to stand-by screen for
each function). Does not affect
settings.

9
Status Panel
SWITCH Operation.
STATUS Lights:
* The Status Page provides details of printer
settings and status information.
1 sec press: Start paper
supply in MP Tray; recover
from memory overflow error
2 sec press: Print Status Page*
5 sec press: Print Demo Page
2 sec press: Job Cancel
POWER/ONLINE/OFFLINE
Warm-up, Data Printing,
temperature/density adjusting
2 sec blink: off-line error is
occurring
3 sec blink: job cancelled
4 sec blink: Power Save Mode
(Green)
PAPER OUT WARNING
Empty Tray
Manual Feed Request
CONSUMABLE LIFE
WA R N I N G
Example: Order toner (See
scanning unit display panel for
specific toner cartridge.)
ALARM
1 sec blink: Error, press ON-
LINE or CANCEL to continue
printing.
2 sec blink: Cover open, Paper
Jam, Replace consumable
3 sec blink: serious error, call
service.

10
Loading Documents
The MFP can scan/copy/send documents
either in the ADF (Automatic Document
Feeder) or on the glass. The ADF can
hold up to 50 pages.
Using the ADF
Make sure your documents meet the
following specifications:
•Size: 4.5" x 5.5" (114.3 x 139.7mm)
to 8.5" x 14" (215.9 x 355.6mm)
•Weight: 16 to 28 lb. (9.002" to
0.006" sheet thickness)
•Document(s) should be: square or
rectangular and in good condition
(not fragile or worn); free of curl,
wrinkle, tears, wet ink, or punch
holes, staples, paper clips, paper
sticky notes.
For irregular type of documents, use the
glass or make a copy first and then
transmit the copy.
In the ADF
1. Make sure your document is free of
staples, paper clips and is not torn.
2. If your have multiple pages, fan your
documents to avoid occasional paper
jams. The ADF holds up to 50 pages
sheets of 20 lb. paper.
3. Place your document with the text
FACE UP in the ADF and make sure
that the top of each page feeds in
first.
4. Adjust the paper guides (1) to center
the document in the ADF.

11
Loading Documents (cont’d)
On the Glass
If you need to scan/copy/send pages
from books, newspaper clippings, or
paper with wrinkles, use the glass.
1. Open the document cover to reveal
the glass.
2. Place your document with the text
FACE DOWN on the glass and align
the document(s) in the upper-left
corner.
3. Close the document cover.
Keep the glass clean and do not leave
documents on it.

12
Sending Document(s) Via E-mail
Note: An Address Book is created using the
Homepage web tool or Network Setup Tool
(NST). See “Using the Address Book” on
page 17.
1. Place document(s) with text face UP
in the ADF or DOWN on the glass.
2. Press on the
control panel. The e-mail screen
appears. (Press the down key to
display next item.)
3. In the “To” field, enter the
destination e-mail address from the
Address Book by pressing
on the control panel. Use the up and
down arrows on the control panel to
select multiple e-mail addresses and
press the button. Or simply
type the initial letter of the e-mail
address. Press to return to
the e-mail main screen.
4. Enter or select CC and BCC address
as well, if necessary. Enter the
subject of your e-mail. If not entered,
“Default Subj.” displays.
5. Press the to send your
document(s) in black and white, or
to send your document
in color.
Note: If you make a mistake, press STOP to
cancel the operation.
If you stop typing in the From, Subject, To, CC,
or BCC fields for 3 minutes, the display clears
what you have typed.

13
Sending Document(s) Via E-mail (cont’d)
To send scanned document(s) to multiple e-mail
addresses, add a comma between each address.
To scan a multi-page document and convert it
to a single image file, choose MTIFF or PDF
(default) output file.

14
Sending Document(s) to FTP
Profiles are created using the Homepage web
tool or Network Setup Tool (NST). See “Using
Profiles” on page 18.
1. Place your document(s) with text
face UP in the ADF or face DOWN
on the glass.
2. Press and
button on the Control Panel. The
display prompts the profile filing
screen.
3. Choose the required profile (filing
destination) and press .
4. Press to send your
document(s) in black and white, or
to send your document(s)
in color.

15
Making Copies
1. Place your document with text face
UP in the ADF or face DOWN on the
glass.
2. Press to copy your
document in black and white, or
to copy your document in
color.
Note: If you make a mistake, press STOP to
cancel the operation.
Increasing Copy Count
To make more than one copy:
1. Press to prompt the
Copy screen.
2. Enter the desired copy count using
the numeric keypad. The display
shows the copy count.
Improve Copy Quality
The machine is preset to Speed mode.
Change to Fine mode to improve copy
quality.
1. Press to prompt the
copy screen.
2. Click the Copy Quality button
to choose Fine.

16
Making Copies (cont’d)
Changing Scale
To enlarge your original up to 400% or
reduce it down to 25%:
1. Press to prompt the
Copy screen.
2. Press Variable (1), then press ▲or ▼
to enlarge or reduce your document
in 1% increments. Or, press the
Select button (2) to choose a preset
value.
Adjusting Density
Adjust quality by changing your original
document to a lighter or darker contrast.
Press the “Copy” button on the panel to
prompt the Copy screen. Press the
Density button
to choose your desired density.
Note: After you have completed copying, the
machine will return to the preset value.
1
2

17
Using the Address Book
Note: The address book cannot be assigned on
the control panel.
Create an address book, by entering
either the machine’s web page or the
Network Setup Tool.
Note: Requires a password.
Using the Homepage Web Tool
1. Type the Address of the MFP in the
URL field of your browser and then
press Enter.
2. Click Address Book Manager and
follow the instructions.
Using the Network Setup Tool
1. Install the Network Setup Tool (Oki
MFP Management) from the
supplied CD.
2. To start it, from the Taskbar, click
Start > Settings > OKI MFP Network
Setup Tool.
3. Click Address Book Manager and
follow the instructions.

18
Using Profiles
A profile contains a list of filing
parameters such as your filing protocol,
directory, file name, and other scanner
parameters. You can create up to 20
profiles. To create a filing profile:
Note: Requires a password.
Using the Web Page
1. Type the Address of the MFP in the
URL field of your browser and then
press Enter.
2. Click Profile Manager and follow the
instructions.
Using the Network Setup Tool
1. Install the Network Setup Tool (Oki
MFP Management) from the
supplied CD.
2. To start it, click Start > Settings >
OKI MFP Network Setup Tool.
3. Click Profile Manager and follow the
instructions.

19
Loading Media
Paper Cassette Tray
For more information, see the on-line
User's Guide.
Recommended Paper weight=17 to 32 lb.
1. Remove the paper Tray from the
printer.
2. Fan the paper to be loaded.
3. Load the paper.
4. Adjust the rear stopper (1) and paper
guides (2).
5. Replace the paper tray.
Letterhead
Load paper face down, top edge towards
the front of printer unit.