Oki OKIOFFICE 87 User manual

MULTIFUNCTION PRINTER
User’s Guide

Every effort has been made to ensure that the information in this docu-
ment is complete, accurate, and up-to-date. Oki Data assumes no re-
sponsibility for the results of errors beyond its control. Oki Data also
cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the applicability
of the information in it. Mention of software products manufactured by
other companies does not necessarily constitute endorsement by Oki
Data.
Copyright 2001 by Oki Data Americas, Inc.All rights reserved.
Revised edition September, 2001.
Written and produced by the Oki Data Training & Publications Depart-
ment. Please address any comments on this publication
by mail to: or by email to:
Training & Publications Dept. [email protected]
Oki DataAmericas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054-4620
For the latest product information, printer drivers, manuals, special offers,
etc., we welcome you to visit our multilingual web site:
http://www.okidata.com
Year 2000 Compliance
All products currently sold by Oki Data are Year 2000 compliant. Each
product contains information technology that accurately processes date
and time data between the years 1999 and 2000, and carries no issue for
the September 9, 1999 (9999) programming concern. These products,
when used in combination with products purchased from other manufac-
turers, whose products properly exchange data and time information, will
accurately process the date and time.All future products are committed to
meeting the same Year 2000 compliance.
ENERGY STAR®
As an ENERGY STAR partner, Oki Data has determined that
this product meets the ENERGY STAR guidelines for energy
efficiency.
OKI and OKIOFFICE are registered trademarks/marques déposées/marcas registradas of
Oki Electric Industry Company, Ltd. ENERGY STAR is a registered trademark of the United
States Environmental Protection Agency. Windows is either a registered trademark or a
trademark of Microsoft Corporation in the United States and other countries.

Safety Information 1
Safety
Installation Hints
- Install the machine in a dust-free location away from direct sunlight.
- Place the machine near an electrical outlet that is easily accessible.
- Do not plug the machine into a power source shared by items that
produce electric noise (e.g., air conditioner, etc.).
- The design of this machine requires electrical grounding, and is thus
supplied with a three-wire grounded power cord. For your safety as
well as that of others who may operate the machine, please do not
attempt to alter the power cord by modifying the grounding prong.
- The Line jack is for connecting the machine to a standard telephone
line. To avoid damage to telephone systems and/or the machine, do
not plug the machine into anything other than a standard RJ-11C
jack.
- The TEL jacks on the back of the machine are only suitable for two-
wire devices. Some standard telephones may not respond to
incoming signals when connected to an extension socket.
- The machine may not necessarily provide the effective transfer of a
call from a telephone connected to the same line.
- The operation of this machine on the same line as that of a tele-
phone or other device equipped with an audible warning device or
automatic call detector may result in bell vibration (sporadic ringing)
or false tripping of the call detector. If such a problem occurs, the
user is requested to NOT contact the telephone company.
- Adjustment of the electrical/electronic components in the machine
requires an authorized service technician. Do not attempt to make
adjustments yourself.Any alterations made by an individual other
than an authorized service technician may be cause for nullification
of the product warranty.

2 OKIOFFICE 87 User’s Guide
Operation and Maintenance
- Aside from the instructions specifically stipulated in the handbook,
do not attempt to disassemble or service this machine, including the
lubrication of moving parts. Please contact an authorized service
center for assistance.
- Use a soft dry cloth to clean the control panel and main body of the
unit. Do not apply any cleanser to the cloth or surface of the ma-
chine.
- Remove the power cord from the wall socket before trying to re-
cover any object(s) that may have fallen into the machine.
- If the machine is physically damaged, immediately disconnect it and
arrange for its repair or disposal.
- When moving the machine, always disconnect the telephone line
before disconnecting the power cord. Accordingly, reconnect the
power cord before reconnecting the telephone line.
- This machine is not intended for use in parallel with any other
telephone devices.

Safety Information 3
Toner Cartridge and Image Drum Unit
Warning: This OKI facsimile machine will not operate if any toner
cartridge or image drum unit other than that specified by
OKI is installed. Please be sure to read the labeling on
the toner package and image drum unit package to
ensure that you have purchased the correct cartridge or
unit. The installation of any other toner cartridge or
image drum unit will cause the system to lock, and the
operations panel will display an error.
- Leave unused toner cartridges and image drum units sealed in their
packaging until needed. When replacing a toner cartridge or image
unit, re-use the packaging to dispose of the old toner cartridge or
image drum unit.
- Do not expose interior components of the machine to light for more
than five minutes. Never expose the green drum (located inside the
image drum unit) to direct sunlight.
- Please be careful when handling the image drum unit and only
touch it at the ends (never in the middle). Never touch the green
drum inside the image drum unit.
- Please be careful when removing the toner cartridge. Do not let it
come in contact with clothing or porous materials. (The toner
powder will cause permanent staining.)
- Small amounts of toner that come in contact with skin or clothing
can be readily removed with soap and cold water if attended to
immediately. The use of hot water will make removal of the stain
much more difficult.

4 OKIOFFICE 87 User’s Guide
Emergency First Aid
- IF TONER IS SWALLOWED: Dilute by having the person drink two
glasses of water and induce vomiting by administering Syrup of
Ipecac (follow manufacturer’s instructions). Seek medical attention
immediately. Never attempt to induce vomiting or give anything by
mouth to a person who is unconscious.
- IF TONER IS INHALED: Take the person to an open area for fresh
air. Seek medical attention immediately.
- IF TONER GETS IN THE EYES: Flush eyes with large quantities of
cool water for 15 minutes, keeping eyelids open with fingers. Seek
medical attention immediately.

Contents v
Contents
Safety ....................................................................................................1
Introduction ..........................................................................................1
Features.............................................................................................1
Handset Kit.........................................................................................2
Component Identification ....................................................................3
What You Should Receive..................................................................3
Components 1....................................................................................4
Components 2....................................................................................5
Control Panel Keys and Indicators .....................................................6
Control Panel .....................................................................................6
The One-Touch Keypad ...................................................................10
Using the One-Touch Keys for Dialing .........................................10
Using the One-Touch Keys for Selecting Functions
and Programming ....................................................................10
Signal Tones ................................................................................11
Installation ..........................................................................................13
Getting Started .................................................................................13
Where to Install Your MFP Machine .............................................13
Unpacking....................................................................................13
Setting Up Your MFP Machine .........................................................14
Install the Paper Tray/Copy Stacker.............................................14
Install the Document Tray ............................................................14
Install the Toner Cartridge ............................................................14
Connect to the Telephone Line.....................................................18
Connecting an External Telephone orAnswering Machine...........19
Connect Power ............................................................................19
Loading Paper..............................................................................20
Setting the Clock ..............................................................................21
Setting theAnswering Mode.............................................................22
Answering Mode Options .............................................................22
Changing theAnswering Mode ....................................................23

vi OKIOFFICE 87 User’s Guide
Setting the Fax Identification ............................................................24
SettingLanguage .............................................................................26
Connecting to a PBX ........................................................................26
MFP Function...................................................................................28
Driver Setup .....................................................................................28
Windows 2000 .............................................................................28
Windows Me/98/95 ......................................................................30
Windows NT 4.0...........................................................................31
Unimessage Setup...........................................................................32
Printer Status Icon............................................................................32
Dial Directories ...................................................................................33
Programming One-Touch Keys ........................................................33
Chain Dialing................................................................................35
ProgrammingAuto Dial Numbers .....................................................36
Programming Groups .......................................................................38
Basic Operations ................................................................................39
Preparing Documents.......................................................................39
Document Size ............................................................................39
Multiple Page Documents ............................................................39
Loading Documents .........................................................................40
Sending a Fax to a Single Location ..................................................41
Search Key Dialing ......................................................................42
Real-Time Dialing.........................................................................42
Redialing......................................................................................42
Confirming Results.......................................................................42
Stopping a Transmission..............................................................43
Sending a Fax to Multiple Locations (Broadcasting).........................43
Performing a Broadcast Operation...............................................43
To make corrections.....................................................................44
Faxing to a Group ............................................................................44
Sending a Fax to a Group ............................................................44
Receiving Faxes Manually ...............................................................45
Receiving Faxes in Memory .............................................................46
Memory Reception mode .............................................................46
No Paper Reception.....................................................................46
No Toner Reception .....................................................................47
Canceling Messages Stored in Memory.......................................47

Contents vii
Rejecting Unsolicited Fax Messages................................................48
Power Failures and Memory ............................................................49
Making Copies .................................................................................49
Making Copies with the Manual Paper Feeder.............................50
Using Voice Request........................................................................51
To Initiate a Voice Request...........................................................51
To Answer a Voice Request .........................................................51
Advanced Operations ........................................................................53
Sending a Fax at a Later Date and Time ..........................................53
Sending a Delayed Fax from the Document Feeder ....................53
Sending a Delayed Fax From Memory.........................................54
Canceling a Delayed Transmission ..............................................55
Sending a Confidential Fax or Sub-address Transmission ...............56
Receiving Confidential Faxes ...........................................................57
Creating a Confidential Mailbox (Personal Box) ...........................57
Closing a Mailbox.........................................................................58
To Change Your Password...........................................................58
Printing Confidential Messages ........................................................59
To print a received confidential fax message................................59
Relay Broadcasting ..........................................................................60
Relay Initiating Station .................................................................60
Relay Key Station ........................................................................60
Relay Broadcast Report...............................................................60
Initiating a Relay Broadcast .........................................................61
Sending Documents Requested byAnother Fax Machine (Polling
Transmission) ................................................................................62
Setting Your MFP Machine to be Polled .......................................62
DialingAnother Fax Machine to Request Documents (Polling
Reception)......................................................................................63
Polling Documents from Other Fax Machines ..............................63
Dual Access .....................................................................................64
What You Can Do While Sending a Fax.......................................64
What You Can Do While Receiving a Fax: ...................................64
What You Can Do While Making Copies: .....................................64

viii OKIOFFICE 87 User’s Guide
Programming ......................................................................................65
Customizing Features and Operations .............................................65
Viewing Your Current Settings......................................................65
User Function Settings .....................................................................66
User Function Settings List ..........................................................66
Changing Your User Function Settings ........................................72
Setting Your MFP Machine’s Distinctive Ring...............................72
Personal Box Programming (Polling) ...........................................73
Personal Box Programming (Confidential) ...................................74
Personal Box Programming (Close).............................................74
Forward No. Programming...........................................................75
Memory Password Programming (Register) ................................75
Memory Password Programming (Delete) ...................................76
Dial Parameter Settings ...................................................................76
Dial Parameter Settings List.........................................................76
Changing Your Dial Parameter Settings .......................................78
Service Function Settings.................................................................79
Service Function Settings List......................................................79
User Functions .................................................................................80
Reports................................................................................................83
Understanding Reports ....................................................................83
Active Memory Files Report .........................................................83
Activity Report..............................................................................84
Confidential Reception Report .....................................................84
Broadcast Confirmation Report....................................................85
Broadcast Entry Report................................................................85
Message Confirmation Report .....................................................85
Configuration Report ....................................................................86
Telephone Directory .....................................................................86
Power Outage Report ..................................................................86
Protocol Dump .............................................................................86
Printing Reports ...............................................................................87
Printing a Message Confirmation Report......................................87
Printing Other Reports .................................................................87
Codes Used in Reports ....................................................................87
Result Codes ...............................................................................87
Communication Codes.................................................................88

Contents ix
Problem Solving .................................................................................89
Clearing a Document Jam................................................................89
Clearing a Printing Paper Jam..........................................................90
Replacing the Toner Cartridge (OKI P/N 52111701) .........................94
Replacing the Image Drum Unit (OKI P/N 40709901) ......................98
Shipping the MFP Machine ............................................................100
Reading Your Print Counters ..........................................................101
Problem Checklist ..........................................................................101
Display Panel Messages ................................................................105
Normal Display...........................................................................105
Error Messages .........................................................................105
Other Error Messages................................................................108
Specifications ...................................................................................109
Index .................................................................................................. 111

x OKIOFFICE 87 User’s Guide

Introduction 1
Introduction
Thank you for purchasing this OKIOFFICE 87 machine. This MFP ma-
chine uses advanced Light Emitting Diode technology to transfer received
and copied images to plain paper. It has been designed to make sending
and receiving faxes a fast and trouble-free process.
Features
The OKIOFFICE 87 includes the following features:
- 10 One-Touch keys for automatic, single-key dialing of pre-pro-
grammed telephone numbers.
- 100Auto Dial numbers for automatic dialing of additional pre-
programmed telephone numbers.
- 5 Groups can be programmed to allow you to transmit a document
to multiple locations with a single selection.
- A search feature to allow you to look for pre-programmed telephone
numbers by name.
- Halftone transmission in up to 64 shades of gray.
- Fax communication at up to 33,600 bits per second.
- Automatic redial and page re-transmission when a telephone
number is busy or when problems occur in communication.
- Advanced transmission and reception features, including delayed
transmission, transmission to multiple locations, confidential, relay
broadcast initiate and polling.
- Advanced memory transmission and reception features, including
automatic reception into memory.
- Reports to help you keep track of your MFP machine’s operations
and settings.
- Automatic power save mode.
- Answering modes for manual and automatic fax reception, auto-
matic switching between incoming voice and fax messages, and to
allow an answering machine to work on the same telephone line.

2 OKIOFFICE 87 User’s Guide
- A closed network feature to allow you to limit who can send faxes to
your MFP machine, or to limit both where faxes can be sent to and
received from.
- Your MFP machine can also make up to 50 sorted copies of an
original document (using standard-weight 20 lb. paper).
- 2 MB of built-in memory.
- During transmissions, your MFP machine begins scanning data into
memory as it begins dialing (called Instant Dialing), thus saving time
since it does not wait for a connection on the receiving end.
- When printing out a received message at standard size, any data
outside those parameters doesn’t print. By setting your MFP to
automatic reduction, (User Function Setting a No.27 WIDTH RE-
DUCTION) the width of the transmitted document is reduced to
about 95% to bring data within printable parameters. This function
is also active during copying.
- By entering a previously registered 4-digit ID number (Restrict ID),
you can restrict operation of this MFP device to only those who
know the ID.
- MFP Function (PC Printer Mode/PC Scanner Mode/PC Fax Mode)
Unimessage software that enables your MFP machine to act as a
PC printer or scanner and enables the PC fax mode to be used.
For details, see the separate booklet on this option.
Handset Kit
This optional handset connects directly to you MFP and works like a
telephone. Order Number 70031801.

Components 3
Component Identification
What You Should Receive
Paper Tray/Copy Stacker
Toner Cartridge
Image Drum Unit(Inside MFP machine)
Document Tray
Power Cord
Telephone Cord
Document Stacker
Facsimile Unit
Software CD-ROM

4 OKIOFFICE 87 User’s Guide
Components 1
Paper Tray/Copy Stacker
Up to 100 sheets of paper can be loaded onto this
tray. Up to 30 sheets of finished copies or received
faxes can be stacked on top of this tray.
Manual Paper Feeder
Load paper into this slot when you want to use a type of
paper different from the paper in the paper tray.
Document Tray
Holds original documents that
are to be faxed or copied.
Document Guides
Adjust these guides to the
page width of the
documents that are to be
copied or faxed.
One-Touch Keypad
Control Panel

Components 5
Components 2
PC Connector
Plug the computer cable
into this connector. AC Power Inlet
Plug the AC power cord into this inlet.
LED Print Head
This black bar is the part of
your MFP machine which
writes received or copied
images onto the image drum
unit. You should clean this bar
each time you change your
toner cartridge.
Image Drum Unit
The image drum unit contains the green
photosensitive drum which receives images
from the LED print head and transfers them to
the printing paper.
LINE Terminal
Terminal for connecting the
unit to an outside telephone
line.
TELTerminal
Terminal for connecting the
MFP machine to an external
telephone.
Power Switch
Toner Cartridge
This black cylinder,
installed inside the
image drum unit,
contains the black
powder which is your
MFP machine’s ink. You
need to install a new
toner cartridge when the
REPLACE TONER
CART message appears
on the display.

6 OKIOFFICE 87 User’s Guide
ABC
PHOTO
22
1
19 18
EX FINE STD LIGHT NORMAL DARK
AUTO REC HYPHEN SEARCH HOOK
V. REQUEST REDIAL AUTO DIAL SELECT
FUNCTION COP
ALARM
UNIQUE
YES NO
8.5* A4 B5 A5
STOP START
8/+ 9/SPACE 10/PAUSE
1 2 3
4 5 6
7 8 9
*
0#
DEF
JKL MNO
TUV WXYZ
GHI
PQRS
32 4 95 6 7 8 10
1223 2021
11 12 13
14
15
17
16
REPORT
PRINT COUNTER DISPLAY LOCATION PROG. USER PROG. PRINTER CLEANING
DELAYED
TX PRINT OPERATION CONF. TX RELAY INIT.-TX POLLING
1 2 3 4 5
6 7
Control Panel
Control Panel Keys and Indicators
1LCD Display Panel: Refer to this display for instructions and
information while your MFP machine is performing operations or
while you are programming.
2
YES
key: Use this key to change the resolution used for trans-
mitting documents. Use STD for standard originals, FINE and
EX.FINE for detailed or small print originals, and PHOTO for origi-
nals that include colors or many shades of gray.
Also use this key as
YES
when making selections or to move
your cursor while programming.
When copying,
YES
can be used after the copy key is pressed
once to select the copy resolution.
3
NO
key: Use this key to select the document contrast after you
load a document for transmission. Use LIGHT for originals that are
too light, NORMAL for documents with good contrast, and DARK for
originals that are too dark.
Also use this key as
NO
when making selections or to move
your cursor while programming.
4AUTO REC Key: Use this key to switch your MFP machine’s
answering mode. The answering mode controls how your MFP
machine answers incoming calls and receives faxes. Your MFP
machine’s display always indicates your current selection. See

Components 7
Setting theAnswering Mode in the Installation section for more
information about the answering modes available in your MFP
machine.
5HYPHEN Key: When programming One-Touch keys and Auto Dial
telephone numbers, use this key to tell your MFP machine to wait
for the outside or international line to become available before it
proceeds with dialing the rest of the telephone number. When
programming the TSI/CSI or call back numbers into your MFP
machine, use this key to enter a “+” symbol.
6SEARCH Key: The One-Touch keys and Auto Dial numbers can be
programmed to have a name or location ID associated with their
telephone numbers. Using this key by itself or in combination with
the numeric keypad, you can search for these numbers alphabeti-
cally. You can also use the SEARCH key to search for unassigned
One-Touch keys and Auto Dial numbers.
7HOOK/V. REQUEST Key: Press this key to open a telephone line
for manual dialing. You can hear the dialing through your MFP
machine’s speaker. If you have an external telephone connected to
your MFP machine, you can also use this key to initiate or answer a
request for voice communication. During a fax communication,
press this key to tell the operator at the other fax machine that you
want to talk to him or her at the end of your transmission or after
reception of any page has been completed. To answer a voice
request, press this key after lifting your telephone handset.
8REDIAL Key: Press this key to manually redial the last number
dialed on your MFP machine.
Tip: Once the MFP machine has entered power save mode (after
the machine has been inactive for three minutes), this manual redial
function does not work.
9AUTO DIAL Key: Auto Dial numbers are abbreviated numbers for
rapid dialing. Rather than dialing the entire telephone number, you
can enter a 3-digitAuto Dial number instead. You can also use the
Location IDs (names) associated withAuto Dial numbers to search
for these locations by name using the Search key.
10 SELECT FUNCTION Key: Use this key to activate your MFP
machine’s advanced transmission and reception functions, to obtain
reports and for programming. To select a function, press the SE-
LECT FUNCTION key, and then press the One-Touch key labeled
with the function you want to use. When programming or selecting
other functions, pressing the SELECT FUNCTION key a second
time returns you to the standby mode.

8 OKIOFFICE 87 User’s Guide
11 COPY Key: After loading a document, press this key to make a
copy. When no documents are loaded, press this key once to
obtain a Message Confirmation Report about your last transmis-
sion on the LCD Display Panel, and a second time to receive a
printed report. You can also use the Copy key as a shortcut for
programming One-Touch keys andAuto Dial numbers.After you
have loaded a document and manually dialed a telephone number,
press COPY to instantly program that number into a One-Touch
Key orAuto Dial number.
12 STOP Key: This key cancels the operation currently in progress
and turns off theAlarm Indicator. After loading paper or installing a
new toner cartridge, press this key to cancel alarm conditions after
the condition has been corrected. When programming, pressing
the STOP key takes you back step-by-step through the program-
ming functions you have already selected.
13 START Key: Press the START key to initiate the operation indi-
cated on the display or to confirm information you have entered
into the display. When the MFP machine is in power save mode,
press the START key to exit power save mode.
14 ALARM Indicator: When there is a problem, this indicator lights
(red) and an alarm sounds. To turn the alarm indicator off, press
the STOP key and correct the problem.
15 8/+ key (One-Touch key 8): Each fax number you enter or pro-
gram into your MFP machine can be up to 40 digits long. If you
need to dial a number which is longer than 40 digits, you can dial a
number using any combination of One-Touch keys,Auto Dial
numbers or the numeric keypad. When programming a chain dial
number into a One-Touch key orAuto Dial number, press the 8/+
key at the end of the first part of the number to indicate to the MFP
machine that this is a chain dial number.
16 10/PAUSE Key (One-Touch key 10): Use this key on the
One-Touch keypad to enter automatic 3-second pauses in dialing
when programming telephone numbers. For example, you may
want to use this key to tell your machine to wait for an outside or
international line to open. Pauses in telephone numbers are
marked by a “P” symbol.
17 9/SPACE Key (One-Touch key 9): Use this key on the One-Touch
Keypad to enter spaces while programming. Unlike the PAUSE
key, spaces are used for easier reading only and have no effect on
dialing.