Oki C3450m User manual

User’s Guide
C3450n
C3450
C3000

Preface > 2
P REFACE
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily constitute
endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the Oki Europe
website:
http://www.okiprintingsolutions.com
Copyright © 2007. All rights reserved.
Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Computer.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
This product complies with the requirements of the Council
Directives 89/336/EEC, 73/23/EEC (LVD) and 1999/5/EC (R&TTE),
as amended where applicable, on the approximation of the laws of
the member states relating to Electromagnetic Compatibility, Low
Voltage and Radio & Telecommunications Terminal Equipment.
Please note that Microsoft Windows XP was used to produce all screenshots in this
manual. These screenshots may vary if you are using any other operating system,
but the principle is the same.

Preface > 3
E MERGENCY F IRST A ID
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical
attention.
If it gets into the eyes, flush with large amounts of water for at least 15
minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce risk
of staining skin or clothing.
M ANUFACTURER :
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551, Japan
I MPORTER TO THE EU/A UTHORISED R EPRESENTATIVE
Oki Europe Limited (trading as OKI Printing Solutions)
Central House
Balfour Road
Hounslow
TW3 1HY
United Kingdom
For all sales, support and general enquiries contact your local distributor.
E NVIRONMENTAL I NFORMATION

Contents> 4
CONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Emergency First Aid . . . . . . . . . . . . . . . . . . . . . . . . . 3
Manufacturer: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Importer to the EU/Authorised Representative . . . . . . . 3
Environmental Information . . . . . . . . . . . . . . . . . . . . 3
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inside your printer . . . . . . . . . . . . . . . . . . . . . . . 11
The Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . 12
Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED displays . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Paper recommendations . . . . . . . . . . . . . . . . . . . . . . 16
Cassette Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . 17
Face Down Stacker . . . . . . . . . . . . . . . . . . . . . . . . . 18
Face Up Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cassette Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing from Windows . . . . . . . . . . . . . . . . . . . . . . . 24
Printer driver settings . . . . . . . . . . . . . . . . . . . . . . . 24
Printing preferences in Windows applications . . . . . . . 25
Setup tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Job Options tab . . . . . . . . . . . . . . . . . . . . . . . . . 27
Color tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting from Windows Control Panel . . . . . . . . . . . . . 30
General tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Advanced tab. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Printing From Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting Printing Options . . . . . . . . . . . . . . . . . . . 34
Saving Printing Options. . . . . . . . . . . . . . . . . . . . 36
Changing the default printer and paper size . . . . . 36
Page setup options . . . . . . . . . . . . . . . . . . . . . . . 37
Print options - Copies & pages . . . . . . . . . . . . . . . 38
Printer setup options . . . . . . . . . . . . . . . . . . . . . 47

Contents> 5
Printer options . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Test printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Print a demo page . . . . . . . . . . . . . . . . . . . . . . . 50
Print a status page . . . . . . . . . . . . . . . . . . . . . . . 50
2-sided printing (Windows only) . . . . . . . . . . . . . . . . 50
Manual duplex printing using the cassette tray . . . 50
Manual duplex printing using the
Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . 53
Printing on different media . . . . . . . . . . . . . . . . . . . 54
Printing on legal paper . . . . . . . . . . . . . . . . . . . . 54
Printing on envelopes . . . . . . . . . . . . . . . . . . . . . 55
Setting other printing options. . . . . . . . . . . . . . . . . . 56
Fit to page printing. . . . . . . . . . . . . . . . . . . . . . . 56
Printing multiple pages to one sheet. . . . . . . . . . . 56
Printing color documents in black and white . . . . . 56
Cancelling a print job . . . . . . . . . . . . . . . . . . . . . . . 57
Colour Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Factors that affect the appearance of prints . . . . . . . . 58
Tips for printing in colour. . . . . . . . . . . . . . . . . . . . . 60
Printing photographic images. . . . . . . . . . . . . . . . 60
Printing from Microsoft Office applications . . . . . . . 60
Printing specific colours (e.g. a company logo) . . . 60
Adjusting the brightness or intensity of a print. . . . 60
Accessing the colour matching options . . . . . . . . . . . 61
Setting the colour matching options . . . . . . . . . . . . . 62
Using the Colour Swatch feature. . . . . . . . . . . . . . . . 63
Using the Colour Correct Utility . . . . . . . . . . . . . . . . 65
Using the printer software . . . . . . . . . . . . . . . . . . . . 66
Status Monitor (Windows only). . . . . . . . . . . . . . . . . 66
Using the Status Monitor. . . . . . . . . . . . . . . . . . . 67
Printer State tab . . . . . . . . . . . . . . . . . . . . . . . . 67
Printer Setup tab . . . . . . . . . . . . . . . . . . . . . . . . 67
Preferences tab . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printer functions (User Settings). . . . . . . . . . . . . . . . 70
User Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Printer Menu utility (Mac only) . . . . . . . . . . . . . . . . . 73
Printer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Information menu . . . . . . . . . . . . . . . . . . . . . . . 73
Shut down menu . . . . . . . . . . . . . . . . . . . . . . . . 73
Print menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Media menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Contents> 6
Colour menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
System configuration menu . . . . . . . . . . . . . . . . . 77
USB menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
System adjustment menu . . . . . . . . . . . . . . . . . . 78
Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . 79
Usage menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Printing settings. . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing the display language . . . . . . . . . . . . . . 80
Replacing consumable items. . . . . . . . . . . . . . . . . . . 81
Consumable order details . . . . . . . . . . . . . . . . . . . . 82
Toner cartridge replacement . . . . . . . . . . . . . . . . . . 83
Image drum replacement . . . . . . . . . . . . . . . . . . . . 89
Replacing the belt unit . . . . . . . . . . . . . . . . . . . . . . 93
Fuser replacement . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cleaning the LED head . . . . . . . . . . . . . . . . . . . . . .101
Installing additional memory . . . . . . . . . . . . . . . . . 102
Order codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . . .102
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . .107
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Oki contact details . . . . . . . . . . . . . . . . . . . . . . . . . 120

Notes, Cautions and Warnings > 7
N OTES , C AUTIONS AND W ARNINGS
NOTE
A note provides additional information to supplement the
main text which may help you to use and understand the
product.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

Introduction > 8
I NTRODUCTION
Congratulations on buying this Oki colour printer. Your new
printer is designed with advanced features to give you clear,
vibrant colour prints and crisp black and white pages at high
speed on a range of office print media.
Your printer includes these features:
>ProQ2400 Multi-level technology produces subtle tones
and smooth gradations of colour to lend photographic
quality to your documents.
>This model prints up to 16ppm (pages per minute) in full
colour for fast printing of high impact colour presentations
and other documents, and up to 20ppm (pages per
minute) in black and white for fast and efficient printing of
all general purpose documents not requiring colour.
>600 x 600dpi (dots per inch), 1200 x 600dpi and 600 x
600dpi x 2bit print resolution for high quality image
production showing the finest detail (ProQ2400).
>Single Pass Colour Digital LED technology for high speed
processing of your printed pages.
>10Base-T and 100Base-TX network connection lets you
share this valuable resource among users on your office
network.
>High speed USB 2.0 interface.
>“Ask Oki” (Windows only) – a user-friendly function that
gives a direct link from your printer driver screen (but not
always illustrated in this guide) to a dedicated web site
specific to the exact model you are using. This is where
you’ll find all the advice, assistance and support you could
need to help you get the best possible results from your
Oki printer.
Additionally, the following optional feature is available :
>Additional memory, to allow printing of more complex
pages.

Introduction > 9
P RINTER OVERVIEW
F RONT VIEW
1. Printer cover.
2. Operation Panel.
Status LEDs and operator
buttons.
3. Multi Purpose Feeder Tray
Release.
(when closed, press to open).
4. Multi Purpose Tray (shown open).
Used for manual duplex, feeding
heavier paper stocks, envelopes
and other special media. Also for
manual feeding of single sheets
when required.
5. Cassette Tray.
Standard blank paper tray.
Holds up to 250 sheets of
80g/m² paper.
6. Printer Cover Open
Release (push to open).
7. Front Cover Open Release
(press to open)
8. ON/OFF switch.
1
2
34
5
6
8
7

Introduction > 10
R EAR VIEW
This view shows the connection panel and the rear output
stacker.
When the rear paper stacker is folded down, paper exits through
the rear of the printer and is stacked face up. The rear stacker is
mainly used for heavy print media. When used in conjunction
with the Multi Purpose Tray, the paper path through the printer
is essentially straight. This avoids bending the paper around
curves in the paper path inside the printer and enables feeding of
up to 203g/m² media.
9. Output stacker, face down.
Standard printed copy delivery
point. Holds up to 150 sheets at
80g/m².
10. Rear Stacker, face up.
Can hold up to 10 sheets of 80g/
m² standard paper and can
handle paper stocks of up to
203g/m².
11. AC Power Socket.
12. USB interface and LAN Port
USB cable must be of length 2m
maximum for reliable Status
Monitor operation.
LAN
TEST
9
10 12
11

Introduction > 11
I NSIDE YOUR PRINTER
Press the Cover Open Release (7) to open the printer cover and
look inside the printer.
13. Fuser unit.
The Fuser unit contains a heated
roller that fixes toner to the print
media (paper or card).
14. Fuser lever.
The lever has a locked position for
when the toner cartridge is in
place and an unlocked position for
removal and changing.
15. Toner cartridges and toner
cartridge levers.
The 4 toner cartridges hold dry
powdered ink. The lever locks the
toner cartridge into place on the
image drum or releases it for
changing.
16. Image drum units.
The toner from the toner
cartridges adheres to the outer
plate of the image drum. The
image drum then transfers the
toner to the print media as it
passes through the printer.
17. LED Heads.
4 LED (Light Emitting Diode)
Heads direct light onto the 4
image drums.
13
14
15
16
17

Introduction > 12
T HE O PERATION P ANEL
The Operation Panel allows operator intervention and indicates
both when the printer is operating normally and when it requires
attention. Detailed printer status is provided by the Status
Monitor in Windows or Printer Driver in Mac. (See “Using the
Status Monitor” on page 67.)
The Operation Panel incorporates 3 LEDs and 2 push-button
switches as follows (from left to right):
>Power (Ready) LED (green)
>Paper LED (amber)
>Alarm LED (amber)
>ON LINE switch
>CANCEL switch
The switches enable printer operation while the LEDs display the
status of the printer operation.
S WITCHES
Operation
There are two switches on the operation panel labelled ON LINE
and CANCEL. Each has four modes of operation as follows:
MODE OF
OPERATION
DESCRIPTION
Momentary press
(Press 1)
Press the switch and release it within 2 seconds of pressing
it. On releasing the switch, operation starts.
2-second press
(Press 2)
Press the switch and hold for between 2 and 5 seconds after
pressing it. On releasing the switch, operation starts (except
in the case of a job cancellation).
5-second press
(Press 5)
Press the switch and hold it for 5 seconds or more. The
operation starts 5 seconds after pressing the switch, even if
you hold it pressed for more than 5 seconds.
Press at Power On At Power On, press the switch

Introduction > 13
Function
The results of operating the switches in different contexts are
summarised below:
*1:The Menu Map (or Status Page) provides details of printer
settings and status information.
*2:Shifts to ON LINE after printing has started.
*3:Cancels job 2 seconds after start of switch operation (even if
the switch is held down longer).
STATUS
BEFORE
PRESSING
ONLINE SWITCH CANCEL SWITCH
PRESS
1
PRESS
2
PRESS
5
PRESS
1
PRESS
2
PRESS
5
ON LINE
(idling mode)
Shifts to OFF
LINE
Prints
Menu
Map
(*1)
Prints
Demo
Print
–––
OFF LINE
(idling mode)
Shifts to ON
LINE
Prints
Menu
Map
(*2)
Prints
Demo
Print
(*2)
– – –
ON LINE
(data being
received,
processing or
printing)
Shifts to OFF
LINE
––– Cancels
job
(*3)
–
Requesting
manual feed
Loads paper
from
Cassette Tray
– – – Cancels
job
(*3)
–
Paper is set in
Multi Purpose
Tray (no print
job)
Shifts to OFF
LINE
Prints
Menu
Map
(*1)
Prints
Demo
Print
Forcefully
ejects paper
No paper in
Cassette Tray
or Cassette
Tray o pen
- - - – Cancels
job
(*3)
–
Memory
overflow or
invalid data
Recovers
from the
error and
shifts to ON
LINE
Prints
Menu
Map
(*1)
Prints
Demo
Print
–––
Paper jam – – – – – –

Introduction > 14
LED DISPLAYS
General
Printer status (as indicated by the LEDs) can be broadly
categorised as follows:
1. Normal status (Green): the printer is operating normally
e.g. it is ON LINE or processing.
2. Warning status (Amber): you can continue to use the
printer without intervention but an error may result.
3. Error status (Amber, blinking): you cannot continue to use
the printer. Intervention is required to recover from the
error. Fatal errors are irrecoverable and require a service
call.
When several different status situations occur concurrently, only
the status with the highest priority is displayed on the LEDs.
Warning status combined with the highest-priority normal status
is displayed on the LEDs.
Function
A summary of the functions of each LED is given below:
LED COLOUR FUNCTION
Power (Ready) Green (static) Indicates POWER ON, ON LINE, OFF LINE, power
saving, data receiving, printing, job cancelling,
warming up, density adjustment/temperature
adjustment in progress
Paper Green (static)
and Amber
(blinking)
Indicates paper out warning/alarm, manual feed
request
Consumable Green (static)
and Amber
(blinking)
Indicates consumables life warning/alarm,
consumables installation error
Alarm Green (static)
and Amber
(blinking)
Indicates paper jam, cover open error

Introduction > 15
Illumination and meaning
To be able to indicate a large number of status situations both
individually and in combination, the LEDs are illuminated as
follows:
The Status Monitor in Windows provides a readable description of
the printer status corresponding to the indications of the LEDs. In
Mac, the printer driver provides status information once you have
sent a document to print. In Windows, if you have the Status
Monitor Preferences set to Pop up on alerts, this readable
message will be presented on screen whenever an abnormal
condition occurs. See “Using the printer software” on page 66 for
more information.
Service call error
When a service call error occurs, all LEDs blink rapidly and
simultaneously at 120ms intervals.
LED ILLUMINATION STATUS
Power (Ready)
Green
OFF Power OFF
ON ON LINE (idle)
Blinking 1 (2S cycle) OFF LINE (this blinking pattern
always takes place while an error is
occurring)
Blinking 2 (500mS cycle) Data being received, printing,
warming up, density adjustment/
temperature adjustment in
progress
Blinking 3 (120mS cycle) Job cancelling in progress
Blinking 4 (4.5S ON and
500mS OFF)
Power saving mode
Paper,
Consumable,
Alarm
(Amber)
OFF ON LINE
ON A warning is indicated (printing
possible)
Blinking 1 (2S cycle) An error has occurred but printing
can continue if you press the ON
LINE or CANCEL switch.
Blinking 2 (500mS cycle) An error has occurred. You need to
replace consumables or remove
jammed paper, for example. The
printer then recovers from the
error and printing becomes
possible again.
Blinking 3 (120mS cycle) A serious error has occurred.
rebooting or a service call is
required.

Paper recommendations > 16
P APER RECOMMENDATIONS
Your printer will handle a variety of print media, including a range
of paper weights and sizes, including envelopes. This section
provides general advice on choice of media, and explains how to
use each type.
The best performance will be obtained when using standard
75~90g/m² paper designed for use in copiers and laser printers.
Suitable types are:
>Arjo Wiggins Conqueror Colour Solutions 90g/m²;
>Colour Copy by Neusiedler.
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in
this type of printer. Window envelopes are not suitable.
Labels should also be of the type recommended for use in
copiers and laser printers, in which the base carrier page is
entirely covered by labels. Other types of label stock may
damage the printer due to the labels peeling off during the
printing process. Suitable types are:
>Avery White Laser Label types 7162, 7664, 7666 (A4),
or 5161 (Letter);

Paper recommendations > 17
C ASSETTE T RAY
The Cassette Tray can handle paper in weights of 64g/m² to
120g/m². The Cassette Tray is ideal for printing A4 documents of
more than 1 page in length.
M ULTI P URPOSE T RAY
The Multi Purpose Tray can handle the same sizes as the Cassette
Tray but in weights 75 - 203g/m². For very heavy paper stock,
always use the face up (rear) paper stacker. This ensures that the
paper path through the printer is almost straight.
The Multi Purpose Tray can feed paper widths as small as 100mm
and lengths up to 1200mm (banner printing). For paper lengths
exceeding 356mm (Legal 14in.) use paper stock between
90g/m² and 128g/m² and the face up (rear) paper stacker.
When using the Multi Purpose Tray, feed each sheet of paper or
envelope one-by-one, rather than stacking them. This helps to
avoid paper jams.
TRAY WEIGHT (G/M²) SIZE DIMENSIONS
Cassette
Tray
Light: 64-74g/m²
Medium: 75-90g/m²
Heavy: 91-120g/m²
A6 105 x 148mm
A5 148 x 210mm
B5 182 x 257mm
Executive 184.2 x 266.7mm
A4 210 x 297mm
Letter 215.9 x 279.4mm
Legal 13in. 216 x 330mm
Legal 13.5in. 216 x 343mm
Legal 14in. 216 x 356mm

Paper recommendations > 18
Watermarked or Headed paper should be loaded print side up and
top edge into the printer.
F ACE D OWN S TACKER
The Face Down Stacker on the top of the printer can hold up to
150 sheets of 80g/m² standard paper, and can handle paper
stocks up to 120g/m². Pages printed in reading order (page 1
first) will be sorted in reading order (last page on top, facing
down).
F ACE U P S TACKER
The Face Up Stacker at the rear of the printer should be opened
and the paper support extended when required for use. In this
condition paper will exit via this path, regardless of driver
settings.
The Face Up Stacker can hold up to 10 sheets of 80g/m² standard
paper and can handle stocks up to 203g/m².
Always use the Face Up Stacker and the Multi Purpose Tray for
paper stocks heavier than 176g/m².
TRAY WEIGHT (G/M²) SIZE DIMENSIONS
Multi
Purpose
Tray
Light: 64-74g/m²
Medium: 75-90g/m²
Heavy: 91-120g/m²
Ultra heavy: 121-
203g/m²
A6 105 x 148mm
A5 148 x 210mm
B5 182 x 257mm
Executive 184.2 x 266.7mm
A4 210 x 297mm
Letter 215.9 x 279.4mm
Legal 13in. 216 x 330mm
Legal 13.5in. 216 x 343mm
Legal 14in. 216 x 356mm
Custom sizes 216 x 356mm
Letterhead 216 x 279
COM-9 Envelope 98.4 x 225.4mm
COM-10 Envelope 104.7 x 241.3mm
Monarch
Envelope
98.4 x 190.5mm
C5 162 x 229mm
Banner 210 x 900
Banner 215 x 900
Banner 215 x 1200

Loading Paper > 19
L OADING P APER
C ASSETTE T RAY
1. Remove the Cassette Tray from the printer.
2.
Fan the paper to be loaded at the edges (1) and in the
middle (2) to ensure that all sheets are properly separated,
then tap the edges of the stack on a flat surface to make it
flush again.(3).
1
2
3

Loading Paper > 20
3. Adjust the Rear Stopper (1) and Paper Guides (2) to the
size of paper being used. Use the markings on the printer
as a guide.
4. Load the paper (1). Use the level indicators (2) as a
guide. For letter headed paper, load face down with top
edge towards the front of the printer.
1
2
1
2