Oneil VMP Series User manual

User's Guide
VMP SERIES OF PRINTERS

TABLE OF CONTENTS
3
VMP Printer Views 4
Open View 4
Closed View 4
Setting Up the Printer 5
Installing a Radio Card (VMP-2000 Only) 6
Using the Ribbon 7
Installing the Ribbon 7
Removing the Ribbon 8
Loading Paper 9
Paper Quantity Guidelines 11
Setting Top of Form 11
Tearing Paper 12
Configuring the Printer 12
Using the Control Panel 13
LED Indicators 13
Audio Indicators 14
Button Functions 15
Troubleshooting 15
Supplies 18

VMP SERIES OF PRINTERS USER'S GUIDE
4
VMP Printer Views
Open View
Closed View
Paper exit
Printer's
cover
Control
panel
PCMCIA
slot
(under
access
cover)
Paper exit
Control
panel

VMP SERIES OF PRINTERS USER'S GUIDE
5
Setting Up the Printer
The printer mounts to a wall or surface with the
optional dashmount bracket assemblies. For installation
instructions, refer to the instruction sheet supplied with
the accessory.
1. After mounting the printer, connect the cigarette
lighter adapter cable or power cable to the
connector with the white tag (Figure 1a and 1b).
2. Plug the cigarette lighter adapter or power cable
into your vehicle's cigarette outlet or power source.
3. If required, connect the communications cable to a
host device.
Figure 1a
Communications
cable
Figure 1b
Power cable

VMP SERIES OF PRINTERS USER'S GUIDE
6
Installing a Radio Card (VMP-2000 Only)
1. Open the printer's cover.
2. Push in the locking tab and lift the access cover
(Figure 2).
3. Insert the radio card face up into the PCMCIA slot
(Figure 3).
4. Close the access cover and press down until the
locking tab clicks into place (Figure 4).
Warning: Disconnect the power before installing or
removing a radio card.
Note: If the access cover is attached to the printer
with screws, using a Phillips screwdriver, unscrew the
access cover's four (4) screws.
Figure 2 Figure 3
Locking
tab
Figure 4

VMP SERIES OF PRINTERS USER'S GUIDE
7
Using the Ribbon
Installing the Ribbon
1. Remove the ribbon from its packaging.
2. Open the printer's cover.
3. Orient the printer so that you can access the ribbon
as shown in Figure 6.
4. Remove the orange “Open Printer” label from the
locking lever (Figure 5), if applicable.
5. Slide the printhead away from the edge of the
printer (Figure 6).
6. Hold the ribbon by the flat handle (Figure 7).
7. Install the ribbon on the printhead (Figure 8). Verify
the ribbon is fully installed.
8. On the ribbon, turn the knob counter-clockwise
several times to fully seat the ribbon to the
printhead (Figure 8)
Figure 6
Figure 5
Open
Printer
label
Figure 7 Figure 8
Knob
Printhead

VMP SERIES OF PRINTERS USER'S GUIDE
8
Removing the Ribbon
1. Slide the printhead away from the edge of the
printer (Figure 9).
2. Pull the ribbon away from the printer (Figure 10).
Figure 9
Figure 10

VMP SERIES OF PRINTERS USER'S GUIDE
9
Loading Paper
1. Open the printer’s cover to the fully open position.
2. Orient the printer so that you can access the locking
lever.
3. Depress the locking lever to open the print
mechanism (Figure 11).
4. Verify the center guide is centered (Figure 12).
5. Lift the two tractor feed clips (Figure 13).
Note 1: Do not use paper that has glued edges or
paper with carbon between the sheets; only use paper
with clawed crimps.
Note 2: For information on the printer's paper capacity,
see
Paper Quantity Guidelines on page 11 .
Locking lever
Figure 11
Figure 12
Center
guide
Figure 13

VMP SERIES OF PRINTERS USER'S GUIDE
10
6. Align the first sheet of paper on top of the open
tractor feed wheel. The holes in the paper should
align with the studs in the tractor feed wheel
(Figure 14).
7. Close both tractor feed clips (Figure 15).
8. Adjust the tractor feed clips so that the paper is taut.
9. Close the print mechanism.
10. Feed the paper through the paper slot on the
printer's cover.
11. Close the printer’s cover.
12. Set top of form. For more information, see
Setting
Top of Form on page 11
.
Note: Printing occurs “face up;” therefore, when you are
loading paper, the white page should be facing up. If the
paper has pre-printed text and/or graphics, the text and/
or graphics should be upside down as it exits the printer.
Note: The left tractor feed is adjustable. To release
the tractor feed, lift the locking lever
.
Figure 14 Figure 15

VMP SERIES OF PRINTERS USER'S GUIDE
11
Paper Quantity Guidelines
Setting Top of Form
1. Press Button 1 to turn on the printer.
2. Position the paper by pressing Button 1 until theend
of the paper aligns with the edge of the printer's
case. If necessary, press Button 2 to back feed the
paper.
3. Turn the printer off by pressing buttons 1 and 2
simultaneously (Figure 16).
4. Press Button 1 to turn on the printer. The top of form
is automatically set.
Note: Loading more paper than the maximum number
of sheets results in
paper jams.
Form Parts/Ply Maximum Number of Sheets
1200
290
360
450
Figure 16
Button 2
Button 1

VMP SERIES OF PRINTERS USER'S GUIDE
12
Tearing Paper
1. Set the paper to top of form. For more information,
see
Setting Top of Form on page 11 .
2. Verify the printer's cover is closed.
3. Grab one side of the paper at a leading edge and
pull up (Figure 17). Once the paper has started
tearing at the perforation, finish with a swift pull
upward and away.
Configuring the Printer
The printer has many configurable settings. To
configure or upgrade firmware, download the Windows
configuration programs at www.oneilprinters.com.
Figure 17

VMP SERIES OF PRINTERS USER'S GUIDE
13
Using the Control Panel
LED Indicators
LED 1 Description Action
Red flash - slow Low temperature. Change
environment.
Red flash - fast High temperature. Change
environment.
Orange flash - fast Internal error. Reset printer
LED 2 Description Action
Green Power on. None.
Green flash - fast Paper out, head
jam. Install paper, check for paper jam.
Green to orange
alternating flash - fast If a radio card is installed, indicates
the radio and
printer are on.
None.
Orange flash - fast If a radio card is
installed, indicates
radio is on and
printer is off.
None.
Button 2
LED 1
LED 2
Button 1
Paper exit

VMP SERIES OF PRINTERS USER'S GUIDE
14
Audio Indicators
* If these actions do not resolve the problem, your
printer may need to be serviced. For more information,
contact a service center listed on the back page.
Beep(s) Description Action
Series of 50
short beeps Head jam. Check for paper jam.
1 short RF power is on (when RF
power button is pressed
and RF power was off).
None.
1 long Boot code is starting or
restarting (occurs more
than once when
downloading new
firmware).
Re-download firmware
(only if you are not
currently downloading
firmware).
2 short RF power is off (when RF
power button is pressed
and was on).
None.
5 double Out of paper. Load paper.
8 CRC firmware error. Redownload firmware.
10 Error writing to
communication controller
firmware.
Disconnect power to
the printer, then
restart the printer* or,
Perform a back door
erase and re-download
firmware. For more
information, refer to
the Programmer's
manual.*
Infinite
beeps/
toggle LEDs
Comm controller failure. Disconnect power to
the printer, then
restart the printer.*

VMP SERIES OF PRINTERS USER'S GUIDE
15
Button Functions
Troubleshooting
* If these solutions do not resolve the problem, your
printer may need to be serviced. For more information,
contact a service center listed on the back page.
Function Description
1 line feed Press Button 1 once.
5 line feeds Press and hold Button 1.
Form feed Press and hold Button 1, then release.
Self-test Press and hold Button 1 until printing
starts.
Clear out of paper
or head up Press Button 1.
Stop print or
pause/clear
buffer
Press Button 2.
Back feed Press Button 2.
Power on/off/TOF Press Button 1 and 2 simultaneously.
Note: Pressing Button 1 during a form feed or during
printing cancels the action.
Problem Cause Solution
Paper jamming Ribbon may not be
installed correctly. Re-install ribbon.
Light print Head gap. Send the printer in
for repair.
Infinite beeps/
toggles Comm controller failure. Disconnect power to the printer, then
restart the printer.*

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VMP SERIES OF PRINTERS USER'S GUIDE
Agency Approvals
FCC Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, it may cause harmful interference to radio
communications. However there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Applicable Directive
• 89/336/EEC, 73/23/EEC
Applicable Standards
• EN55022 (1998)
• EN55024 (1998)
• EN60950 (1992)
Applicable Standards
• TS001
• AN/NZS3260
e11-021667 and e11-020703 Applicable Directives

17
VMP SERIES OF PRINTERS USER'S GUIDE
Warranty
The Company warrants that O'Neil Product Development, Inc.'s
products are free from defects in manufacturing materials and
workmanship for one (1) year from date of original purchase to
Buyer/Distributor (OEMs 90 days from the date of purchase).
Batteries, cables, power supplies, and other accessories will be
warranted for ninety (90) days. O'Neil Product Development, Inc.
makes no other warranties, expressed or implied, including
implied warranties of merchantability and fitness of purpose.
If you try to repair, disassemble, or change the product in any
way, or use parts not provided by O'Neil without prior, written
authorization, all warranties are void.
For complete warranty and repair information, see the Warranty
Card included in your original packaging.
Warranty Disclaimer
Customers are not required to purchase O'Neil supplies. However,
for a warranty claim, if O'Neil determines that damage to the
printhead or printer mechanism was directly caused by the use of
non-certified or non-approved supplies, O'Neil reserves the right
to hold the user responsible for all labor and material charges
required for the repair.
Copyright
This manual and any examples contained herein are provided “as
is” and are subject to change without notice. O’Neil Product
Development, Inc. makes no warranty of any kind with regard to
this manual, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose. O’Neil
Product Development, Inc. shall not be liable for any errors or for
incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples
herein. This guide is copyrighted. All rights are reserved. This
guide may not, in whole or in part, be reproduced, translated,
stored in a retrieval system or transmitted in any form or by any
means, electronic, mechanical, photographic, or otherwise,
without the prior written consent of O’Neil Product Development,
Inc.

18
VMP SERIES OF PRINTERS USER'S GUIDE
Supplies
Use only supplies certified by the Original Equipment
Manufacturer (OEM). For OEM supplies, please contact
O’Neil at [phone].
For more information
For more information about using the printer, contact
O’Neil at [phone], or visit
www.oneilprinters.com.

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VMP SERIES OF PRINTERS USER'S GUIDE

World Headquarters
O'Neil Product Development
8 Mason
Irvine, CA 92618-2705
Ph: 949.458.0500
Fx: 949.458.0708
Europe
6 Joplin Court, Crownhill
Milton Keynes MK8 0JP
United Kingdom
Ph: [phone]
Fx: [phone]
AustralAsia
1/8 Railway Terrace
Dutton Park
QLD 4102
Austalia
Ph: [phone]
Fx: [phone]
WWW.ONEILPRINTERS.COM
COPYRIGHT © 2005, O’NEIL PRODUCT DEVELOPMENT, INC.
Part Number 110159-002, May 2005, Made in USA