Optomany axept S800 User manual

axept® S800
Quick Start Guide
Version 1.5.1 | March 2017

www.optomany.com
axept® S800 Quick Start Guide v1.5.1
This document is the property of Optomany –© Optomany
1
CONTENTS
1Initial Setup.............................................................................................. 3
1.1 Terminal Overview................................................................................... 4
1.2 Screen Overview ...................................................................................... 5
Screen Icons Overview ............................................................................. 5
1.3 Initial Terminal Setup ............................................................................... 6
1.4 Connecting to the Network...................................................................... 7
1.5 Activation................................................................................................. 8
2Logging On ............................................................................................... 10
3Processing a Sale (Chip and PIN) .............................................................. 12
4Processing a Sale (Contactless)................................................................. 16
Contact Details ................................................................................................... 20

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axept® S800 Quick Start Guide v1.5.1
This document is the property of Optomany –© Optomany
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Welcome
Thank you for choosing your axept® S800 terminal from Optomany.
The axept® S800 is designed to process transactions as quickly as possible whilst
providing valuable reporting and other functionality backed by the Optomany
Control Centre (OCC) web portal.
This user guide is designed to provide users of axept® S800 with everything
needed to set-up, register and process transactions.
Should you have any queries on anything in this guide, please do not hesitate to
contact Optomany’s customer support team using the details on page 20.

www.optomany.com
axept® S800 Quick Start Guide v1.5.1
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1INITIAL SETUP
Before starting to use the axept® S800, please take a few moments to check the contents of the box; you should have
received the following:
axept® S800 Terminal
External AC Power Adapter
External AC Power Cable
Thermal Paper Roll
Ethernet Cable
Quick Start Guide (This Document)
IMPORTANT
PLEASE CONFIRM THAT THE TAMPER BAG AND TERMINAL SERIAL
NUMBER MATCHES EMAIL NOTIFICATION(S) FROM OPTOMANY.
If anything is missing or damaged or you experience issues during the
installation/activation, please contact Optomany on
020 8102 8102 or via email: [e-mail]

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axept® S800 Quick Start Guide v1.5.1
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1.1 Terminal Overview
An overview of the axept® S800 terminal.

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axept® S800 Quick Start Guide v1.5.1
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1.2 Screen Overview
An overview of the axept® S800 screen.
Screen Icons Overview
Descriptions of the axept® S800 screen icons.
Icon
Description
Internet connection present
No internet connection present
Transaction data stored on the terminal (not displayed once data uploaded)
Terminal configuration download required
Confirmation option
Cancel option
Ready for card (Chip and PIN, Contactless or Swipe)
Green contactless LED (blinks when idle, incrementally lights up if card is being read)
Contactless LED (unable to read card)

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axept® S800 Quick Start Guide v1.5.1
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1.3 Initial Terminal Setup
01
Insert the thermal paper roll into the axept® S800 terminal.
•Pull lever on the terminal to open the lid (as highlighted)
•Insert paper roll leaving at least 1cm exposed
•Close Lid
02
Turn the axept® S800 over so the connections on the underside are
visible.
Connect the power supply into the socket labelled ‘Power’ (as
highlighted).
Connect the Ethernet cable (providing internet connectivity) to the port
labelled ‘LAN/RS232B’ (as highlighted).
03
Once connected, run the cables through the cable management sections
of the axept® S800 (as shown left).
This ensures that the cables are protected and the axept® S800 terminal
will sit flat on the desk/counter.

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axept® S800 Quick Start Guide v1.5.1
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1.4 Connecting to the Network
Before starting the activation process, please ensure that you have the installation/activation details sent by
Optomany. If you do not have this information, please contact Optomany’s Support Team.
Power on the axept® S800 by pressing and holding the key on the keypad for a few seconds until the terminal
screen lights up (the start-up process may take a few minutes).
01
Once the loading process is complete, the Network Configuration menu
will appear.
Highlight ‘ETHERNET’ using the and keys on the keypad
and press the key on the keypad to continue.
02
axept® S800 supports Dynamic Host Configuration Protocol (DHCP) which
automatically obtains all network settings.
To use this service, press the key on the keypad to continue.
03
axept® S800 validates the network connection and communicates with
the DHCP server to obtain an IP address and other network settings.
04
A confirmation screen will briefly be displayed once all network settings
have been successfully configured.
An icon will be displayed on the status bar afterwards to show axept®
S800 is connected via Ethernet.

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axept® S800 Quick Start Guide v1.5.1
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INFO
Please refer to the axept® S800 User Guide for more information on manually configuring Ethernet settings
if you do not wish to use DHCP.
1.5 Activation
After successfully connecting to a network, axept® S800 needs to be registered with Optomany. Please follow the
steps outlined below:
01
Using the keypad, enter the Licence Key sent to you by Optomany (to use
alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the key on the keypad to continue.
02
Using the keypad, enter the Merchant Store Key provided by Optomany.
Press the key on the keypad to continue.
03
Please wait for the activation procedure to complete as this may take a
few minutes.
04
Once the activation process is complete, an Activation Successful
message is displayed.
axept® S800 now needs to download the account specific information
from the Optomany axept® platform.
Press the key on the keypad to continue.

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axept® S800 Quick Start Guide v1.5.1
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05
Please be patient whilst the Configuration Download starts as this may
take a few minutes.
06
Once the configuration download has completed, axept® 800 will apply
the configuration settings.