Optomany axept S900 User manual

axept® S900
Quick Start Guide
Version 1.5.1 | March 2017

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axept® S900 Quick Start Guide v1.5.1
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CONTENTS
1Initial Setup.............................................................................................. 3
1.1 Terminal Overview................................................................................... 4
1.2 Screen Overview ...................................................................................... 5
Screen Icons Overview ............................................................................. 6
1.3 Inserting Battery and Paper Roll............................................................... 7
1.4 Connecting to the Network...................................................................... 8
Wi-Fi......................................................................................................... 8
GPRS ........................................................................................................ 13
1.5 Activation................................................................................................. 14
2Logging On ............................................................................................... 16
3Processing a Chip and PIN Sale................................................................. 18
4Processing a Contactless Sale................................................................... 23
Contact Details ................................................................................................... 27

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axept® S900 Quick Start Guide v1.5.1
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Welcome
Thank you for choosing your axept® S900 terminal from Optomany.
The axept® S900 is designed to process transactions as quickly as possible whilst
providing valuable reporting and other functionality backed by the Optomany
Control Centre (OCC) web portal.
This user guide is designed to provide users of axept® S900 with everything
needed to set-up, register and process transactions.
Should you have any queries on anything in this guide, please do not hesitate to
contact Optomany’s customer support team using the details on page 27.

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1INITIAL SETUP
Before starting to use the axept® S900, please take a few moments to check the contents of the box; you should
have received the following:
axept® S900 Terminal
External AC Power Adapter
External AC Power Cable
Thermal Paper Roll
Battery
Quick Start Guide (This Document)
IMPORTANT
PLEASE CONFIRM THAT THE TAMPER BAG AND TERMINAL SERIAL
NUMBER MATCHES EMAIL NOTIFICATION(S) FROM OPTOMANY.
If anything is missing or damaged or you experience issues during the
installation/activation, please contact Optomany on
020 8102 8102 or via email: [e-mail]

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1.1 Terminal Overview
An overview of the axept® S900 terminal.

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1.2 Screen Overview
An overview of the axept® S900 screen.

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Screen Icons Overview
Descriptions of the axept® S900 screen icons.
Icon
Description
Battery strength indicator ( indicates battery is charging)
Internet connection present
No internet connection present
GRPS signal indicator
Wi-Fi signal indicator
Flight mode enabled
Transaction data stored on the terminal (not displayed once data uploaded)
Terminal configuration download/update required
Confirmation option
Cancel option
Ready for card (Chip and PIN, Contactless or Swipe)
Green contactless LED (blinks when idle, incrementally lights up if card is being read)
Contactless LED (unable to read card)

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1.3 Inserting Battery and Paper Roll
01
To Insert the thermal paper roll into the axept® S900 terminal:
Pull lever on the terminal to open the cover (as highlighted).
02
Insert paper roll leaving at least 1cm exposed and close the cover.
03
To insert the battery, turn the axept® S900 terminal over so the battery cover
latch is visible.
Pull the latch down and towards you and carefully remove the battery cover
away from the terminal.
04
Place the battery into the battery compartment making sure the contact points
of the battery align with the connectors of the terminal (as highlighted).
05
Once the battery is in place, clip the battery cover back onto the terminal.

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1.4 Connecting to the Network
Before starting the activation process, please ensure that you have the installation/activation details sent by
Optomany. If you do not have this information, please contact Optomany’s Support Team.
Power on the axept® S900 by pressing and holding the key on the keypad for a few seconds until the terminal
screen lights up (the start-up process may take a few minutes).
Wi-Fi
The following steps describes the process for configuring the Wi-Fi Network Settings.
01
Once the loading process is complete, the Network Configuration menu will
appear.
Highlight ‘WIFI’ using the and keys on the keypad and press the
key on the keypad to continue.
02
axept® S900 will ask if manual configuration of Wi-Fi settings is required.
Press the key on the keypad to manually configure the settings or the
key on the keypad to automatically configure the settings.

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Automatically Configure Wi-Fi Settings
The following steps describes the process for automatically configuring the Wi-Fi Network Settings.
01
If the option to manually configure Wi-Fi was not selected, axept® S900 will
start to scan for available Wi-Fi networks.
02
The Wi-Fi networks available are displayed.
Using the and keys on the keypad, select the network required
and press the key on the keypad to continue.
03
Enter the Wi-Fi password.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the key on the keypad to continue.
04
axept® S900 supports Dynamic Host Configuration Protocol (DHCP) which
automatically obtains all network settings.
To use DHCP, press the key on the keypad to continue.
If a fixed IP address is required rather than using DHCP, please refer to the
axept® S900 User Guide for more information.

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05
Please wait whilst the connection is validated.
06
If all the settings are valid, a confirmation that the network configuration has
successfully completed will briefly be displayed.
axept® S900 will return to the ‘Select Networking Type’ screen.
INFO
•Optomany recommends that the Wi-Fi network used is secure and requires authentication as this will
adhere to PCI DSS guidelines.
•axept® S900 supports WPA2 PSK encryption. WPA2 PSK is a method of securing your network using
WPA2 with the use of the Pre-Shared Key (PSK) authentication.
•axept® S900 supports the use of the 802.11 B/G/N (2.4GHz) Wi-Fi Bands.

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Manually Configuring Wi-Fi Settings
The following steps describes the process for manually configuring the Wi-Fi Network Settings.
01
If the option to manually configure the network settings was selected, the SSID
for the network will be required. Enter the SSID using the terminal’s keypad.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the key on the keypad to continue.
02
Use the and keys on the keypad to highlight the network security
type required.
Press the key on the keypad to continue.
03
Enter the Wi-Fi password.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the key on the keypad to continue.
04
If the network security type selected is ‘WEP’, enter the key index value (this
step is not required if other network security types are used).
Press the key on the keypad to continue.

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05
axept® S900 supports Dynamic Host Configuration Protocol (DHCP) which
automatically obtains all network settings.
To use DHCP, press the key on the keypad to continue.
If a fixed IP address is required rather than using DHCP, please refer to the
axept® S900 User Guide for more information.
06
Please wait whilst the connection is validated.
07
If all the settings are valid, a confirmation that the network configuration has
successfully completed will briefly be displayed.
axept® S900 will return to the ‘Select Networking Type’ screen.
INFO
•Optomany recommends that the Wi-Fi network used is secure and requires authentication as this will
adhere to PCI DSS guidelines.
•axept® S900 supports WPA2 PSK encryption. WPA2 PSK is a method of securing your network using
WPA2 with the use of the Pre-Shared Key (PSK) authentication.
•axept® S900 supports the use of the 802.11 B/G/N (2.4GHz) Wi-Fi Bands.

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GPRS
To use a GPRS connection, either as a back-up for Wi-Fi or in place of, configure the axept® S900 using the procedure
outlined below.
01
Once the loading process is complete, the Network Configuration menu will
appear.
Highlight ‘GPRS’ using the and keys on the keypad and press the
key on the keypad to continue.
02
Please wait whilst the connection is validated.
03
axept® S900 confirms that the GPRS network configuration is successfully
completed.

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1.5 Activation
After successfully connecting to a network, axept® S900 needs to be registered with Optomany. Please follow the
steps outlined below:
01
Using the keypad, enter the Licence Key sent to you by Optomany.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the key on the keypad to continue.
02
Using the keypad, enter the Merchant Store Key provided by Optomany.
Press the key on the keypad to continue.
03
Please wait for the activation procedure to complete as this may take a few
minutes.
04
Once the activation process is complete, an Activation Successful message is
displayed.
axept® S900 now needs to download the account specific information from the
Optomany axept® platform.
Press the key on the keypad to continue.

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05
Please be patient whilst the Configuration Download starts as this may take a
few minutes.
06
Once the configuration download has completed, axept® S900 will apply the
configuration settings.

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2LOGGING ON
Now set-up and activation are complete, axept® S900 is ready for the first logon.
01
Once axept® S900 has completed the start-up process, it will prompt for the
entry of the Department ID.
Enter the Department ID sent to you by Optomany using the keypad and press
the key on the keypad to continue.
02
Enter the User ID sent to you by Optomany using the keypad and press the
key on the keypad to continue.
03
Enter the password sent to you by Optomany using the keypad and press the
key on the keypad to continue.
04
Please wait whilst axept® S900 processes the log on details.

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INFO
If a successful sign on has previously been completed, the Department ID will be stored during logon as
shown below.
If this is still the correct Department ID, press the key on the keypad to
continue.
If the Department ID needs to be changed, press the key on the keypad
and enter the new Department ID.
Once entered, press the key on the keypad to continue.
05
Once the log on has been completed, the main menu will be displayed.

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3PROCESSING A CHIP AND PIN SALE
Once the logging on process has been completed, axept® S900 is ready to process transactions. The following
describes the end-to-end operation of a Chip & PIN sale:
01
From the main menu, select option 1: Sale
(Press the key on the keypad).
Alternatively, ask the cardholder to insert their card into (with the Chip of the
card on top, facing towards you) into the Chip and PIN card slot at the base of
the terminal.
02
Enter the amount of the sale using the keypad.
(axept® S900 will automatically enter the decimal place for you).
Press the key on the keypad to continue.

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03
If required, enter the reference for the transaction. If a reference is not needed,
press the key on the keypad to skip.
(To use alpha characters, press the numeric key containing the alpha character
required multiple times until it is displayed).
Press the key on the keypad to continue.
04
If the card holder’s card has been previously inserted, skip to Step 06 ,
otherwise axept® S900 will prompt for the card to be presented.
05
Insert the card (with the Chip of the card on top, facing towards you) into the
Chip and PIN card slot at the base of the terminal.
06
Once the card is inserted, axept® S900 will process the card.
Please wait and do not remove the card whilst this is in progress.