Osram e:cue SYMPL pro Node User guide

Our Brand
www.osram.com/ecue
Light is OSRAM
AM255360031
AM305660031
AM305670031
AM305680031
AM305690031
e:cue SYMPL pro Node (e:pix)
e:cue SYMPL essential Node
Setup Manual / Installationsanleitung

02
AM255360031, AM305660031, AM305670031, AM305680031,
AM305690031
e:cue SYMPL pro Node (e:pix), e:cue SYMPL essential Node Setup Manual
(original issue)
e:cue SYMPL pro Node (e:pix), e:cue SYMPL essential Node
Installationsanleitung (Originalversion)
Edition / Ausgabe:
28.01.20 [EN_DE_SYMPL_proEssentialEpix_Node_Setup_v1p7]
Published by / Herausgegeben von:
OSRAM GmbH
Karl-Schurz-Strasse 38
33100 Paderborn, Germany
©2019 OSRAM GmbH, BU Digital
All rights reserved / Alle Rechte vorbehalten

03
Read the Setup Manual and
the Safety instructions carefully.
Subject to modication without
prior notice. Typographical and
other errors do not justify any
claim for damages. All
dimensions should be veried
using an actual part.
Modication of the product is
prohibited.
This manual is designed for
electricians, system
administrators, and product
users.
All product names mentioned
in this manual are trademarks
of their respective owners.
Except for internal use,
relinquishment of the
instructions to a third party,
duplication in any type or form
- also extracts - as well as
exploitation and / or
communication of the contents
is not permitted.
Lesen Sie die
Installationsanleitung und das
Heft "Sicherheitshinweise"
sorgfältig durch. Alle Änderungen
vorbehalten. Rechtschreibfehler
oder andere Fehler rechtfertigen
keinen Anspruch bei Schäden.
Alle Maße sollten an einem realen
Gerät überprüft werden.
Modikation des Produktes ist
verboten.
Diese Anleitung richtet sich an
Installateure, IT-Administratoren
und Benutzer des Produktes.
Alle in dieser Anleitung
genannten Bezeichnungen von
Erzeugnissen sind Marken der
jeweiligen Hersteller.
Außer für interne Verwendung ist
die Überlassung dieser Anleitung
an Dritte, die gesamte oder
auszugsweise Veröffentlichung,
Verwertung oder Mitteilung in
jeglicher Art und Form nicht
gestattet.

04
Table of Contents / Inhalt
Table of Contents / Inhalt
English 07
1 Security instructions 08
1.1 Symbols 08
1.2 General security instructions 08
2 General device description 09
2.1 Delivery content 10
2.2 Connectors and Interfaces 11
2.3 User interface: LEDs 12
2.4 Identify button: Identication & Reset 13
3 General remarks 14
3.1 Transport 14
3.2 Unpacking 14
3.3 Warranty regulations 14
3.4 Maintenance and Repair 14
3.5 Disposal 15
3.6 Support 15
4 Installation 15
4.1 Installation conditions 16
4.2 Mounting process 16
4.3 Ethernet connection 16
4.4 DMX connection 17
4.5 Power supply 17
4.6 Protective Earth 18
5 Network configuration 19
5.1 Default network properties 19
5.2 Network conguration with SYMPHOLIGHT 19
5.3 Network conguration with the web interface 20
5.4 Extended DMX/RDM settings 22

05
Table of Contents / Inhalt
7 Firmware Update 26
8 Dismounting 26
9 Product specifications 27
10 Certifications 29
Deutsch 30
11 Sicherheitshinweise 31
11.1 Symbole 31
11.2 Sicherheitshinweise 31
12 Gerätebeschreibung 32
12.1 Lieferumfang 33
12.2 Anschlüsse und Schnittstellen 34
12.3 Benutzeroberäche: LEDs 35
12.4 Identify-Taster: Identizierung & Reset 36
13 Allgemeine Hinweise 37
13.1 Transport 37
13.2 Entpacken 37
13.3 Garantiebestimmungen 37
13.4 Wartung und Reparatur 38
13.5 Entsorgung 38
13.6 Technischer Support 39
14 Installation 39
14.1 Installationsbedingungen 39
14.2 Montage 40
14.3 Ethernet-Verbindung 40
14.4 DMX-Verbindung 41
14.5 Spannungsversorgung 41
14.6 Erdung 42
15 Netzwerk-Konfiguration 43
15.1 Standardeinstellungen vom Netzwerk 43
15.2 Netzwerkeinstellung über SYMPHOLIGHT 43

06
Table of Contents / Inhalt
15.3 Netzwerkeinstellung über die Webschnittstelle 44
16 DMX/RDM- Einstellungen 46
18 Firmware-Update 51
19 Demontage 51
20 Produktdaten 52
21 Zertifizierung 54
Dimensions / Abmessungen 55

07
English

08
Security instructions
1 Security instructions
Please read the safety instructions, provided in a separate manual, carefully.
Make sure that the environmental, mounting, and installation prerequisites
are met. This manual should be kept at a safe place and in reach of the
device.
1.1 Symbols
!
The exclamation mark warns about possible damage of the
device itself or connected devices.
i
The information symbol gives general hints and informs
about handling and procedures for use of the device.
1.2 General security instructions
!
Connect cables and data only when the device is powered
down.
!
Ground the Ethernet and DMX connection cables for outdoor
installations (optional for indoor only). Connect the
SYMPL pro Node to Protective Earth when at least one
connected cable runs outdoor.
!
The device must be supplied by a separate certied SELV
Class 2 power supply.
i
If security instructions are missing, please contact the
OSRAM support service to receive a new copy.

09
General device description
2 General device description
e:cue SYMPL Nodes are a system of interfaces for e:cue SYMPHOLIGHT
only. They provide various connection types like DMX/RDM, DALI, digital
inputs and outputs etc. SYMPL Nodes always operate in online mode, as a
device interface for SYMPHOLIGHT. All interactions are initiated and
controlled by SYMPHOLIGHT. Connections between servers, Cores and
Nodes are always made with e:net via Ethernet.
The SYMPL pro Node (e:pix) / SYMPL essential Node is the dedicated
output device for a high amount of controllable channels. It comes with 8 x
DMX/RDM*) universes or 8 x e:pix/RDM*) universes over screw terminal
plugs.
The SYMPL pro Node (e:pix) / SYMPL essential Node is especially
designed for the control of medium to large size DMX/RDM*) installations.
Within SYMPHOLIGHT the SYMPL pro Node / SYMPL essential Node
makes it possible to run up to 4096 DMX/ RDM channels (= 1365 RGB
pixels) over Ethernet, with bidirectional communication and all benets from
RDM. The e:pix version runs up to 16,348 DMX/ RDM channels
(= 5461 RGB pixels).
With an extended operating temperature of -40 ... 70°C (max 1 hour/day;
continuous operation at max. 60 °C) the SYMPL pro Node (e:pix) /
SYMPL essential Node is suited for projects in tough outdoor environments.
In addition to embedded temperature and humidity sensors*) whose data is
readable in SYMPHOLIGHT, a backup on data loss and test modes add to
the features of the SYMPL Node.
The SYMPL Node is powered by an external power supply or via Power-
over-Ethernet. It is easily mounted on standard 35 mm DIN rails, or with a
key hole in the housing base on walls or on any stable vertical surface.
*) RDM, e:pix and the sensors are not available in all product versions:

10
General device description
DMX RDM e:pix sensors
SYMPL pro Node x x - x
SYMPL pro Node e:pix x x x x
SYMPL essential Node x - - -
Please refer to your product version for the applicable features throughout
this manual.
2.1 Delivery content
Delivery content of the e:cue SYMPL pro Node (e:pix)/
SYMPL essential Node -
Product number AM255360031, AM305660031, AM305670031,
AM305680031, AM305690031
1. SYMPL pro Node (e:pix) / SYMPL essential Node
2. Safety instructions
3. Installation guide (English only)
i
To operate SYMPL Nodes a SYMPHOLIGHT version 2.0 or
higher is mandatory. Earlier versions do not support the
SYMPL Nodes. SYMPL Nodes are not supported by the
e:cue Lighting Application Suite.
i
e:cue SYMPL Noes are not hot-pluggable.

11
General device description
2.2 Connectors and Interfaces
View from top:
1DMX output 1 ... 8
(GND, DMX-, DMX+ left to right)
2DMX/RDM status LEDs
3Test / Error LED
4e:net LED (Ethernet, LAN activity)
5Status LED (Device status)
6Identify button
7Test button
8Protective Earth
9Power supply (Vcc+, Vcc- left to right)
10 e:net / Ethernet
11 DIN rail handle
1
3
4
5
6 7
8 9 10
11
2

12
General device description
2.3 User interface: LEDs
The SYMPL pro Node (e:pix) / SYMPL essential Node has 11 LEDs on the
front panel. The 11 LEDs show the basic states of the SYMPL pro Node
(e:pix) / SYMPL essential Node.
LEDs
Status On: If constantly on, the device is online. Server
application is in operation.
Blinking: If blinking in one second intervals, the
device is ofine, no connection to a SYMPHOLIGHT
server or Core is available. If blinking more rapidly,
the device is in bootloader mode.
e:net Off: no link available.
On: link established.
Blinking: e:net trafc.
Test / Error Off: no error detected.
Short-short-long sequence: Test mode active.
On: If constantly lights in red, an error occurred. This
can be an internal error or malfunction of the device,
or an external error, e.g. a shortcut of interface
connections or alien power supply. Switch the device
off and on. If the error persists, check the wiring or
contact OSRAM Service.
Status +
Test / Error
The Status and Test / Error LED blink simultaneously
to identify the SYMPL Node (enabled “Identify
Interface Mode” in SYMPHOLIGHT).
DMX/RDM 1 ... 8 Orange: DMX data.
White: e:pix data.
Blue: RDM data.
Orange + White: port error.

13
General device description
2.4 Identify button: Identification & Reset
The Identify button has three functions: to send an Identify message (A), to
reset the Node (B), and to exit the error state (C). For the e:pix version, the
Identify button additionally switches protocol during Test mode (D).
(A) A short press during operation in online mode sends an Identify
message to the server. This helps to assign the Node in the Setup tab in
SYMPHOLIGHT.
(B) The Identify button can also be used to reset the device to factory state
or to stay in bootloader mode. With a reset you restore the password and
other properties by using the Identify button. Please note that the device
name and the ofine content are not reset:
• Keep the Identify button pressed while powering up, Status and
Test / Error LEDs light up at rst. Bootloader mode is signaled by a fast
blinking Status LED. Release the button now. The device stays in
bootloader mode to download a new rmware.
To exit the bootloader mode, short press the Identify button again.
• Press the Identify button until Status and Test / Error LEDs blink
alternating, then blink together. Releasing the button now resets the
device to its factory settings. The password and other settings are reset
to their default values. Please note that the Ofine Content cannot be
reset. To employ a reset Startup behavior, a restart of the device is
required.
• Keeping the button pressed further on, the device proceeds to
normal operation. No changes apply.
(C) Short press the Identify button if an error occurs and you want to exit
the error mode. The device will switch back to normal activity if the cause of
error is eliminated. The Node might reboot.
(D) e:pix version only: During test mode, single press the Identify button to
switch between e:pix and DMX protocol in the test.

14
General remarks
3 General remarks
3.1 Transport
Only transport the device in its original packaging. This protects the device
from damage.
3.2 Unpacking
Only unpack the device at its installation location. To protect the device
against condensation water, unpack it and wait until all moisture remaining
in the device has evaporated. Condensation can occur when the device is
moved from a cold to a warm location. Keep the packaging for use in case
of further transport. Inspect all parts for completeness regarding chapter
“2.1 Delivery content” (page 10). If there is apparent damage to the
device or parts are missing from the delivery scope, please contact the
OSRAM support service.
3.3 Warranty regulations
Depending on the product, guaranty regulations are of different duration.
The warranty time is usually noted in the quote and in the order
conrmation. See “Services”  “OSRAM Guarantees” at www.osram.com
for details. Legal warranty regulations apply in any case.
3.4 Maintenance and Repair
This device requires no maintenance.
!
Before dismounting, appropriate measures must be taken to
protect the respective components against damage caused
by electrostatic discharge (ESD protection).
!
Do not try to repair the device. Return it to your OSRAM
distributor for replacement or repair.

15
Installation
3.5 Disposal
The proper disposal of packing materials and of the device is the
responsibility of the respective user and for his account; in all other matters,
the retrieval obligation for packing materials and the device is subject to the
statutory regulations.
3.6 Support
In case of technical problems or questions regarding installation and repair
please contact:
OSRAM GmbH
Customer Service
Karl-Schurz-Str. 38
33100 Paderborn, Deutschland
[phone]
[email protected]
4 Installation
The installation of the SYMPL pro Node (e:pix) / SYMPL essential Node
consists of mounting the device, connections to power supply, to e:net,
and to the DMX (e:pix) devices.
The sequence of cabling is not dened. Supply the device with power after
all cabling is completed; it starts booting.
Batteries and technical appliances must not be disposed of
with domestic waste, but should be handed in at the
appropriate collection and disposal points.
!
Connect cables and data only when the device is powered
down.

16
Installation
4.1 Installation conditions
Installation position Terminals on top and bottom
Horizontal spacing On both sides 18 mm
Minimum vertical rail grid spacing 115 mm (90 + 25 mm)
(excluding conduit)
Recommended vertical rail grid spacing 160 mm (with 40 mm conduit)
4.2 Mounting process
1
2
The SYMPL pro Node (e:pix) / SYMPL essential Node is designed to mount
onto a 35mm DIN rail (EN 60715) in a vertical position.
1.Clip the device to the rail from
top.
2.Apply gentle pressure to the
top front to snap it in place. The
device has been mounted
successfully.
You can also mount the device on any at surface. Use a 3 to 3.5mm screw
for the hanger hole.
For mechanical stability, mounting on a rail is recommended.
4.3 Ethernet connection
The pin-assignment of the Ethernet port corresponds to RJ45 standards.
You can use every common Ethernet component, like cable, splitters, and
switches. Connect the SYMPL pro Node (e:pix) / SYMPL essential Node at
the designated Ethernet interface with a patch cable (RJ45, CAT5).
!
Ground the Ethernet cable for outdoor installations (optional
for indoor only).

17
Installation
4.4 DMX connection
The SYMPL pro Node (e:pix) / SYMPL essential Node can control eight
DMX (e:pix) universes with its eight DMX ports. Connect DMX (e:pix)
devices to the SYMPL Node using 3-pin terminal plugs at the DMX interface
of the SYMPL Node.
The appropriate pin assignment is dened as follows:
From left to right: GND, DMX-, DMX+
It is recommended to use twisted pair cabling.
Use shielded cables for outdoor installations.
4.5 Power supply
The e:cue SYMPL pro Node (e:pix) / SYMPL essential Node can be
powered by an external power supply or via Power-over-Ethernet.
PoE:
For PoE, simply connect an Ethernet connection from a power sourcing
device.
External power supply:
Connect the SYMPL pro Node (e:pix) / SYMPL essential Node to a certied
NEC Class 2 24 V DC power supply unit. Present power supply equates to
the status “On” or running of the SYMPL Node.
i
Never connect more than one SYMPL pro Node (e:pix) /
SYMPL essential Node in factory state to a network. The
identical IP addresses will conict and disturb proper
communication.
!
Ground the DMX connection cable for outdoor installations
(optional for indoor only). Ground each cable seperately.

18
Installation
To connect the device to a power supply unit, use the provided 2-pole
terminal and lay the wires as stated on the front label. The voltage
assignment is left V+ and right V-.
Turn the power on when all cables are connected to the SYMPL pro Node
(e:pix) / SYMPL essential Node. The device starts booting. During the
booting process all DMX/RDM LEDs turn on consecutively. The device has
nished booting and is in operation when the LED Status is ashing.
4.6 Protective Earth
Grounding of the SYMPL pro Node (e:pix) / SYMPL essential Node
Use Protective Earth where
applicable.
Ground the DMX connection
cable and the Ethernet cable.
Ground each cable separately.
i
The SYMPL pro Node (e:pix) / SYMPL essential Node is not
suited for powering over a DC power supply network. Use a
separate certied SELV Class 2 power supply unit in the
control cabinet for supplying 24 V DC to the
SYMPL pro Node (e:pix) / SYMPL essential Node.
!
Connect the SYMPL pro Node’s (e:pix) /
SYMPL essential Node’s Portective Earth to earth when at
least one connected cable runs outdoors.

19
Network conguration
5 Network conguration
The conguration of the e:cue SYMPL pro Node (e:pix) /
SYMPL essential Node is completely done via e:cue SYMPHOLIGHT. See
the SYMPHOLIGHT System Manual for details on conguration, available at
www.ecue.com.
The network properties of the device are precongured. The successful
installation of the power supply is required for changing the network
conguration. You can either adjust the network settings with
SYMPHOLIGHT or using the web interface of the device. Via the web
interface extended DMX / RDM settings are congurable.
5.1 Default network properties
The SYMPL pro Node (e:pix) / SYMPL essential Node has as factory setting
the default IP address 192.168.123.1.
DHCP is enabled by default.
Login credentials for the web interface of the SYMPL pro Node (e:pix)
/ SYMPL essential Node:
The default password is: ecue
To change the network conguration use either SYMPHOLIGHT or the web
interface of the device:
5.2 Network configuration with SYMPHOLIGHT
1. Open the context menu of the SYMPL pro Node (e:pix) /
SYMPL essential Node in the Setup tab of SYMPHOLIGHT by a right-
click on the device.

20
Network conguration
2. Select “Congure Network”:
3. Dene the IP address, the subnet mask and the DHCP settings to
your needs:
4. Click “Apply” to submit the changes.
The network conguration of the device is completed.
5.3 Network configuration with the web interface
1. Open a common web browser on a connected PC. Enter the
SYMPL pro Node's (e:pix) / SYMPL essential Node’s IP address into the
address bar:
e.g. http://192.168.123.1.
The web interface of the device is displayed: