Overland Storage NEO 4000e User manual

Part Number 10400229-101 04/2009 ©2009 Overland Storage, Inc. Page 1 of 3
IMPORTANT: Overland Storage requires that all NEO
Series parts be removed and replaced by an Overland
Storage authorized service provider. Improper installation may
result in damage which voids existing warranties.
This document describes how to remove and replace the
Power Supply Receiver of a NEO 4000Elibrary from
Overland Storage.
WARNING: The GUI touch screen does not completely
shut off NEO SERIES system power. To reduce the risk
of electric shock or damage, unplug both power cords.
CAUTION: To prevent damage, do not leave a power
supply receiver bay empty during operation of the unit.
Unpacking the Spare
Carefully unpack and verify that you have all the parts:
•NEO 4000E power supply receiver
•Five M3x6mm flathead screws
•Six M4x8mm flathead screws
•One 6/32x3/8 panhead Phillips screw
•Five 6/32x1/4 flathead screws
•These instructions
NOTE: Except for the DB-15 jack screws, discard all the old
screws and use the new screws provided.
Electrostatic Discharge Information
A discharge of static electricity can damage micro-circuitry
or static-sensitive devices. To help prevent Electrostatic
Discharge (ESD), observe standard ESD precautions.
1. If the library is operational:
a. Using the GUI or the application software, remove
any cartridges from the drives to prevent damage.
b. Exit the application software and, if necessary,
stop the software services.
c. Use the GUI to remove all the magazines.
IMPORTANT: If the library is non-operational, the
doors can be manually opened by pushing a stiff
wire through the front panel release holes (Figure 1).
Figure 1. Manual Door Release Locations
2. Shut down the library as follows:
a. If necessary, use the GUI to power down the library.
b. Turn the power supply switches to OFF (O).
c. Remove the power cords.
d. Remove all data cables.
e. Also, to reduce weight, we recommend removing the
drive assemblies.
3. If XpressChannel is installed, release it by loosening
the four captive screws on the back side and
unplugging the DB-15 plug.
WARNING: It is recommended that a mechanical
lifter (or at least two people) be used to prevent
injury during rack installation or removal.
4. Using a mechanical lifter (or two people), remove the
unit from the rack and place on a secure ESD surface.
5. Remove the two key top covers:
a. Remove the two screws securing the primary
cover and set the cover aside.
b. Remove the four screws securing the power
supply cover and set the cover aside.
NEO®4000E
Spare Power Supply Receiver
Remove & Replace Instructions
Overview & Notes
NEO-9196
Prepare the Library
NEO-0155
Manual Release

Part Number 10400229-101 04/2009 ©2009 Overland Storage, Inc. Page 2 of 3
6. If necessary, remove the XpressChannel cover plate
(Figure 2):
a. Remove drives #2 and #4 to access the cover inner
mounting screws.
b. Remove the two screws located inside drive bays #2
and #4.
c. Remove the screw on the top.
d. Remove the two screws outside next the power
supplies securing the cover.
e. Set the XpressChannel cover aside.
7. Remove the power supplies:
a. Remove the mounting screw securing the power
supply locking bracket.
b. Pushing down on the latches, use the handles to pull
the power supplies out of the receiver.
Figure 2. Removing the XpressChannel Cover
1. Working through the opening behind the right
magazine tracks, remove the two 22-pin main power
harness connectors:
a. Press the release on the left side of the left
connector and pull firmly.
b. Repeat Step a for the right connector.
2. Remove all four of the 4-pin drive power connectors
located above and to the right of the 22-pin sockets.
3. Remove and retain the two jack screws that secure
the DB-15 connector (located above the power supplies).
4. Move the DB-15 cable up and toward the chassis
center so as not to interfere with receiver removal.
5. Outside the back of the library, remove the five
mounting screws while supporting the receiver.
6. Carefully remove the receiver through the opening in
the top of the library (Figure 3).
You may have to tip it toward the rear to release the
power sockets at the bottom. Figure 3. Removing the Old Receiver
1. Install the new Power Supply Receiver:
a. Insert it into the opening at the top of the library.
b. From the rear, supporting the receiver, secure it
with five new 6/32x1/4 flathead screws.
2. Connect the receiver wiring inside (Figure 4):
a. Push the lower drive bay main power harness
plug into the right 22-pin connector until it latches.
b. Insert the two lower drive bay drive power plugs
in the lower two 4-pin connectors.
c. Push the upper drive bay main power harness
plug into the left 22-pin connector until it latches.
d. Insert the two upper drive bay drive power plugs
in the next two 4-pin connectors. Figure 4. Receiver Rear Connectors
NEO-9198
M3x6mm
4x8mm
4x8mm
Locking Bracket
Remove the Old Receiver
NEO-9197
DB-15
Connector
Power
Connectors
Install the New Receiver
Upper
Connectors
Drive Bay
Lower
Connectors
Drive Bay

Part Number 10400229-101 04/2009 ©2009 Overland Storage, Inc. Page 3 of 3
3. Reposition the DB-15 connector to its chassis hole
and secure it with the two retained jack screws.
4. Verify all the wiring is correct:
a. Visually check that none of the wiring is looped or
sticking out into the path taken by the shuttle.
b. Check that the ferrite boxes on the wiring
harnesses are push as close as possible to plugs
connected to the receiver.
CAUTION: Care must be taken to ensure that the
wiring is not positioned so that it comes into contact
with the shuttle during normal operation.
5. If removed, reinstall the XpressChannel cover:
a. Position the XpressChannel cover over the
opening.
b. Install a new M3x6mm flathead screw in the top.
c. Install two new M4x8mm flathead screws inside
drive bays #2 and #4.
d. Install two new M4x8mm flathead screws outside
next the power supplies, securing the cover.
e. Carefully reinsert the #2 and #4 drive assemblies.
6. Reinstall the top covers:
a. Using four new M3x6mm screws, reinstall the
power supply receiver cover.
b. Using two new M4x8mm screws, reinstall the front
chassis cover.
7. Reinstall the power supplies:
a. Carefully insert each power supply and push it
firmly against the rear backplane until it seats.
b. Using the new 6/32x3/8 mounting screw, reinstall
the locking bracket to secure power supplies.
8. Reinstall the library in the rack:
a. Using a mechanical lifter (or two people), carefully
slide the unit in the same rack position.
b. If removed, reinstall the drive assemblies.
c. If used, reconnect the XpressChannel.
d. Reconnect the data cables.
e. Reconnect the power cords.
f. Toggle the power supply switches to ON.
g. Press anywhere on the GUI touchscreen power on
the module.
9. Using the replacement part box, return the old part to
Overland Storage.
Additional Help
You can get additional technical support on the Internet at http://support.overlandstorage.com, or call
1-877-654-3429 (toll-free U.S. & Canada), [phone] (Europe), or [phone] Option 5 (International).