Overland Storage NEO 8000E User manual

Overland
Storage
NEO®8000e Tape Library
Scalability Upgrade
December 2012
104370-004

Overland Storage, Inc.
9112 Spectrum Center Blvd.
San Diego, CA 92123
U.S.A.
Tel: [phone] (toll-free U.S.)
Tel: [phone] Option 5 (International)
Fax: [phone] (general)
Fax: [phone] (sales)
www.overlandstorage.com
104370-004 12/2012 ©2005-12 Overland Storage, Inc. ii
NEO 8000e Scalability Upgrade
©2005-12 Overland Storage, Inc. All rights reserved.
Overland®, Overland Data®, Overland Storage®, LibraryPro®, LoaderXpress®, Multi-SitePAC®, NEO®, NEO Series®, PowerLoader®,
Protection OS®, REO®, REO 4000®, REO Series®, Snap Care®, SnapDisk®, SnapServer®, StorAssure®, and XchangeNOW® are registered
trademarks of Overland Storage, Inc.
GuardianOS™, SnapWrite™, Snap Enterprise Data Replicator™, SnapSAN™, and SnapServer Manager™ are trademarks of Overland Storage,
Inc.
All other brand names or trademarks are the property of their respective owners.
The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software. Any resemblance to
actual companies or individuals, whether past or present, is coincidental.
PROPRIETARY NOTICE
All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material the recipient
agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or
in part, nor its contents revealed to others, except to meet the purpose for which it was delivered. It is understood that no right is conveyed to
reproduce or have reproduced any item herein disclosed without express permission from Overland Storage.
Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or
programs described in this manual at any time. These changes will be incorporated in new editions of this publication.
Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that
might arise from the use of the information in this manual.
FW 7.1.023

104370-004 12/2012 ©2005-12 Overland Storage, Inc. PR-iii
Preface
This user guide explains how to install and setup a Scalability Upgrade for an Overland
Storage NEO 8000e library.
This guide assumes that you are familiar with computer hardware, data storage, and
network administration terminology and tasks. It also assumes you have basic knowledge
of Fibre Channel, Internet SCSI (iSCSI), Serial-attached SCSI (SAS), Serial ATA (SATA),
and Storage Area Network (SAN) technology.
Product Documentation and Firmware Updates
Overland Storage NEO product documentation and additional literature are available
online, along with the latest release of the NEO 8000e software.
Point your browser to:
http://support.overlandstorage.com/support/neo-series.htm
Follow the appropriate link to download the latest software file or document. For
additional assistance, search at http://support.overlandstorage.com.
Overland Technical Support
For help configuring and using your NEO 8000e, search for help at:
http://support.overlandstorage.com/kb
You can email our technical support staff at [email protected] or get
additional technical support information on the Contact Us web page:
http://docs.overlandstorage.com/support
For a complete list of support times depending on the type of coverage, visit our website at:
http://docs.overlandstorage.com/care

NEO 8000e Scalability Upgrade Preface
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Conventions
This document exercises several alerts and typographical conventions.
Alerts
Typographical Conventions
Information contained in this guide has been reviewed for accuracy, but not for product
warranty because of the various environments, operating systems, or settings involved.
Information and specifications may change without notice.
Convention Description & Usage
IMPORTANT An Important note is a type of note that provides information essential to the
completion of a task or that can impact the product and its function.
CAUTION A Caution contains information that the user needs to know to avoid damaging
or permanently deleting data or causing physical damage to the hardware or
system.
WARNING
ADVERTISSEMENT
A Warning contains information concerning personal safety. Failure to follow
directions in the warning could result in bodily harm or death.
Un Canadien avertissement comme celui-ci contient des informations relatives à
la sécurité personnelle. Ignorer les instructions dans l'avertissement peut
entraîner des lésions corporelles ou la mort.
Convention Description & Usage
Button_name
Words in this special boldface font indicate command buttons found in the Web
Management Interface.
Ctrl-Alt-r This type of format details the keys you press simultaneously. In this example,
hold down the Ctrl and Alt keys and press the r key.
NOTE A Note indicates neutral or positive information that emphasizes or supplements
important points of the main text. A note supplies information that may apply
only in special cases, for example, memory limitations or details that apply to
specific program versions.
Menu Flow
Indicator (>)
Words with a greater than sign between them indicate the flow of actions to
accomplish a task. For example,
Setup > Passwords > User indicates that you
should press the
Setup button, then the Passwords button, and finally the
User button to accomplish a task.
Courier Italic A variable for which you must substitute a value
Courier Bold Commands you enter in a command-line interface (CLI)

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Contents
Preface
Chapter 1 - Introduction
Installation Process Overview ....................................................................................................................1-1
Required Tools ....................................................................................................................................... 1-2
Suggested Items .................................................................................................................................... 1-2
HRA Parts Locations ....................................................................................................................................1-2
Electrostatic Discharge Information .........................................................................................................1-3
Chapter 2 - Pre-Installation Processes
Conduct the Site Survey ............................................................................................................................ 2-1
Verify Minimum Firmware Level ................................................................................................................. 2-2
Obtaining the Current Firmware File ...................................................................................................2-3
Removing Components for Access .......................................................................................................... 2-3
Remove Media Drawers ......................................................................................................................2-4
Power Down the Libraries ....................................................................................................................2-4
Remove Side Panels ............................................................................................................................. 2-4
Remove Library Doors .......................................................................................................................... 2-5
Remove Components for Rear Access .............................................................................................. 2-6
Chapter 3 - Prepare the Libraries
Verify Cable Channel Status ..................................................................................................................... 3-1
Install the HRA Mounting Brackets ............................................................................................................ 3-2
Verify the Mail Slot PWA .............................................................................................................................3-3
Install the Master Signal Cable .................................................................................................................. 3-5
Install the Master Power Wiring Harness ................................................................................................... 3-7
Chapter 4 - Connect the Libraries
Install the Connector Bolts ......................................................................................................................... 4-1
Position and Level the Master Unit ............................................................................................................4-2
Position and Level the Slave Unit ..............................................................................................................4-3
Confirm Mounting Bracket Assembly Alignment .................................................................................... 4-4
Tighten Connecting Hardware .................................................................................................................4-4
Chapter 5 - Install the HRA
Attach the HRA ........................................................................................................................................... 5-1
Install the VIA Router Card ........................................................................................................................5-3
Prepare the Library System for Use ........................................................................................................... 5-4

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NEO 8000e Scalability Upgrade Contents
Chapter 6 - Configure the System
Power Up the Library System ..................................................................................................................... 6-1
Configure the Library System ....................................................................................................................6-1
Reinstall Library Components .................................................................................................................... 6-3
Appendix A - Troubleshooting
Robotics Hangs .......................................................................................................................................... A-1
Lost Contact with Slave Unit ..................................................................................................................... A-1
Library Unit Fails to Get Cartridge from HRA ........................................................................................... A-1
Slave Unit Not Recognized ....................................................................................................................... A-2
Index

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Chapter 1
Introduction
The NEO 8000e architecture can be expanded by adding second library unit. A Horizontal
Robotics Assembly (HRA) is installed inside the two connected NEO 8000e libraries to
enable the robotics in each of the individual libraries to exchange cartridges by means of a
pass-through system. This results in a system that integrates the robotics of the individual
units into a single high-performance library robotics system.
IMPORTANT: Overland Storage recommends that the Horizontal Robotics Assembly be
installed by an Overland Storage authorized service provider. Improper installation may result
in damage to this part or the library components which would void all existing warranties.
Installation Process Overview
Described below are the major steps required to install the HRA in your NEO 8000e system.
Unless otherwise noted, all hardware is included in the HRA kit.
NOTE: Always retain any screws removed during this procedure. They will be reused to reinstall
the appropriate components.
Step 1: Pre-Installation Processes
•Conduct the Site Survey to verify space and distance requirements.
•Verify that the minimum firmware level is installed.
•Remove various panels and drawers to enable easy access inside the libraries.
Step 2: Prepare the Libraries
•Confirm the intermediate cable channels are cut to allow room for the HRA.
•Install the Mounting Bracket assemblies for the HRA.
•If needed, install new Mail Slot Printed Wiring Assembly (PWA) board.
•Add motor wiring harnesses and signal cables to both libraries for the HRA.
Step 3: Connect the Libraries
•Attach and level the two library units.
•Complete the routing of the wiring.
Step 4: Install the HRA
•Install the HRA in the combined library units and connect the wiring.
•Run cables from the VIA router to the Master and Slave Library Controller cards.
•Replace all components removed for internal access.

NEO 8000e Scalability Upgrade HRA Parts Locations
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Step 5: Configure the System
•Power On both units.
•Configure the Master and Slave units using the Graphical User Interface (GUI).
•Test the HRA operational ability.
Required Tools
These tools are required for the proper removal and replacement of the HRA.
•#1 and #2 Phillips Screwdrivers
•#2 Stubby Phillips Screwdriver
•6" or 10" Spirit Level (15cm or 25cm)
•36" Level with Straight Edge (90cm)
•Diagonal Cutting Pliers
•2 each M13 Combination Wrenches
•M3 Hex Key
•10" Adjustable Wrench (260mm)
•Tape Measure
Suggested Items
Some additional items that might be helpful are listed below.
•Masking Tape
•Bold Marker
•Pry Bar
•Wrench Tethers
•Extra D-type cable clamps and tie-downs
HRA Parts Locations
Figure 1-1 shows the layout of the HRA major components.
Figure 1-1: HRA Major Components
HRA Controller PCB
Shuttle
Signal/Power Flex Harness
Shuttle Controller PCB

NEO 8000e Scalability Upgrade Electrostatic Discharge Information
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Electrostatic Discharge Information
A discharge of static electricity can damage static-sensitive devices. Proper packaging and
grounding techniques are necessary precautions to prevent damage. To prevent
electrostatic damage, observe the following precautions.
•Transport products in static-safe containers such as conductive tubes, bags, or boxes.
•Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
•Cover the library with approved static-dissipating material.
•Use a wrist strap connected to the work surface and properly-grounded tools and
equipment.
•Keep the work area free of non-conductive materials such as foam packing materials.
•Make sure you are always properly grounded when touching a static-sensitive
component or assembly.
•Avoid touching pins, leads, or circuitry.

NEO 8000e Scalability Upgrade Electrostatic Discharge Information
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