Overland Storage NEO S-Series User manual

Overland
Storage
NEO®S-Series Tape Library
Users Guide
November 2014
10400645-001

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 2
©2014 Overland Storage, Inc. All rights reserved.
Overland®, Overland Storage®, ARCvault®, DynamicRAID®, GuardianOS®, NEO®, NEO Series®, PowerLoader®, Protection OS®, RAINcloud®, REO®, REO 4000®, REO
Series®, Snap Appliance®, Snap Care® (EU only), SnapSAN®, SnapScale®, SnapScale X2®, SnapServer®, StorAssure®, Ultamus®, VR2®, and XchangeNOW®are registered
trademarks of Overland Storage, Inc.
Tandberg Data®, AccuGuard®, AccuVault®, DPS1000 Series®, DPS1100®, DPS1200®, DPS2000®, Magnum®, QuikStation®, QuikStor®, RDX®, RDXPRO®, StorageLibrary®,
StorageLoader®, Tandberg SecureService®, Tandberg StorageLibrary®, and VXA®are registered trademarks of Tandberg Data, Inc.
RapidRebuild™, SnapExpansion XSR™, SnapScale X4™, SnapServer DX Series™, SnapServer XSD Series™, SnapServer XSD 40™, SnapServer XSR Series™,
SnapServer XSR 40™, SnapServer XSR 120™, SnapServer Manager™, and StorageLoader™ are trademarks of Overland Storage, Inc.
BizNAS™ and QuadPak™ are trademarks of Tandberg Data, Inc.
All other brand names or trademarks are the property of their respective owners.
The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software. Any resemblance to actual companies or
individuals, whether past or present, is coincidental.
PROPRIETARY NOTICE
All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accepting this material the recipient agrees that this
material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or in part, nor its contents revealed to
others, except to meet the purpose for which it was delivered. It is understood that no right is conveyed to reproduce or have reproduced any item herein disclosed
without express permission from Overland Storage.
Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at
any time. These changes will be incorporated in new editions of this publication.
Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual, nor for any problem that might arise from the use
of the information in this manual.

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 3
Contents
1Introduction....................................................................................................................................6
1.1 Document Purpose.....................................................................................................................................6
1.2 Product Warranty Caution..........................................................................................................................6
2General Warnings ..........................................................................................................................7
2.1 Document Conventions:.............................................................................................................................7
2.2 General Product Warnings.........................................................................................................................7
3Product Overview...........................................................................................................................9
3.1 Supported Configurations ........................................................................................................................10
3.2 Supported Tape Drives ............................................................................................................................10
3.3Front Panel...............................................................................................................................................11
3.4 Rear Panel ...............................................................................................................................................12
3.4.1 Power Supplies...........................................................................................................................13
3.4.2 Tape Drive Back Panels .............................................................................................................13
3.5.1 Library Controller ........................................................................................................................15
3.5.2Ethernet Port...............................................................................................................................15
4Installing the Library....................................................................................................................16
4.1 Location Requirements ............................................................................................................................16
4.2LUN scanning...........................................................................................................................................17
4.3 Serial Attached SCSI (SAS).....................................................................................................................17
4.4 Fibre Channel Configuration Requirements.............................................................................................17
4.5 Host Preparation ......................................................................................................................................19
4.6 Installation Precautions............................................................................................................................20
4.7 Unpacking the Library..............................................................................................................................20
4.8 Identifying Library Components ...............................................................................................................21
4.9 Removing the Shipping Lock ...................................................................................................................21
4.10 Rack mounting the library ........................................................................................................................22
4.11 Installing a tape drive ...............................................................................................................................24
4.12 Installing the library controller ..................................................................................................................26
4.13 Installing a power supply..........................................................................................................................26
4.14 Connecting the cables..............................................................................................................................28
4.14.1 Connecting the power cord.........................................................................................................28
4.14.2 Connecting the FC cable ............................................................................................................28
4.14.3 Connecting the SAS cable..........................................................................................................29
4.14.4 Connecting the Ethernet cable and a USB device .....................................................................29

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 4
4.15 Verifying the host......................................................................................................................................31
4.16 Powering up/down the library...................................................................................................................31
5Tape Cartridges and Magazines..................................................................................................31
5.1 Tape Cartridges........................................................................................................................................31
5.1.1 Using and Maintaining Tape Cartridges .....................................................................................32
5.1.2 Labeling Tape Cartridges ...........................................................................................................33
5.1.3 Write Protecting Tape Cartridges ...............................................................................................33
5.1.4 Read and Write Compatibility.....................................................................................................34
5.2 Magazines................................................................................................................................................35
5.2.1 Slot numbering scheme..............................................................................................................35
5.2.2 Mail slot.......................................................................................................................................36
6Operating the Library...................................................................................................................37
6.1 Operator control panel (OCP)..................................................................................................................37
6.1.1 Operating Modes ........................................................................................................................37
6.1.2 OCP Philosophy..........................................................................................................................37
6.1.3 Moving media within the library ..................................................................................................38
6.1.4 Cleaning tape drives...................................................................................................................38
6.1.5 Releasing and replacing magazines...........................................................................................38
6.2 1U Operator control panel (OCP).............................................................................................................38
6.2.1 Power-Up Display.......................................................................................................................38
6.2.2 Note about the LED’s..................................................................................................................39
6.2.3 Input modes (OCP Navigation)...................................................................................................40
6.2.4 Power ON/OFF...........................................................................................................................40
6.2.5 Menu flow charts.........................................................................................................................41
6.3 2U, 4U Operator control panel (OCP)......................................................................................................54
6.3.1 Power-Up Display.......................................................................................................................54
6.3.2 Note about the LED’s..................................................................................................................55
6.3.3 Input Modes ................................................................................................................................55
6.3.4 Power ON/OFF...........................................................................................................................56
Menu flow charts.........................................................................................................................571.1.1
6.4 Remote Management Interface................................................................................................................64
6.4.1 Overview.....................................................................................................................................64
6.4.2 Operations through the RMI .......................................................................................................64
6.4.3 Status icons as shown by the RMI..............................................................................................65
6.4.4 Login ...........................................................................................................................................66
6.4.5 Identity ........................................................................................................................................66

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 5
6.4.6 Status..........................................................................................................................................68
6.4.7 Configuration...............................................................................................................................71
6.4.8 Operations ..................................................................................................................................80
6.4.9 Service........................................................................................................................................81
6.5 Partitioning the library ..............................................................................................................................85
6.5.1 Drive naming...............................................................................................................................85
6.5.2 Mixing of drives...........................................................................................................................86
6.5.3 SCSI element addressing...........................................................................................................89
6.5.4 Element reporting........................................................................................................................90
6.6 Default settings.........................................................................................................................................92
7Acronyms and Abbreviations......................................................................................................93
8Technical specifications..............................................................................................................94
8.1 Hardware specifications...........................................................................................................................94
8.2 Operating environment.............................................................................................................................95
8.3 Maximum storage capacity and data transfer rate...................................................................................95
9Electrostatic discharge................................................................................................................97
9.1 Preventing electrostatic damage..............................................................................................................97
9.2 Grounding methods..................................................................................................................................97
10 Regulatory Information................................................................................................................98
10.1 Recycling and disposal ............................................................................................................................98
10.2 Device standards......................................................................................................................................99
10.3 CE mark ...................................................................................................................................................99
10.4 ETL mark..................................................................................................................................................99
10.5 FCC (United States)...............................................................................................................................100
10.6 Canadian verification..............................................................................................................................100

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 6
1 Introduction
1.1 Document Purpose
This document provides information to install, operate, and upgrade a NEO S-Series Tape Library. It covers the NEO
StorageLoader (1U), T24 (2U), and T48 (4U) libraries. The instructions are intended for the trained System
Administrators and trained Users who need physical and functional knowledge of the NEO S-Series library.
1.2 Product Warranty Caution
The customer should only perform the service and repair actions on the tape library components listed in this
document. Any other actions needed should only be performed by an authorized service center.
The warranty for the tape library shall not apply to failures of any unit when:
•The tape library is repaired or modified by anyone other than the manufacturer’s personnel or approved agent.
•The tape library is physically abused or used in a manner that is inconsistent with the operating instructions or
product specification defined by the manufacturer.
•The tape library fails because of accident, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, modification, or service by anyone other than the factory service center or its approved agent.
•The tape library is repaired by anyone, including an approved agent, in a manner that is contrary to the
maintenance or installation instructions supplied by the manufacturer.
•The manufacturer's serial number tag is removed.
•The tape library is damaged because of improper packaging on return.
Warranty will become immediately void in the event of unauthorized repairs or modifications.

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 7
2 General Warnings
2.1 Document Conventions:
WARNING
Indicates that failure to follow directions could result in bodily harm or
death.
CAUTION
Indicates that failure to follow directions could result in damage to
equipment or data.
!
IMPORTANT
Provides clarifying information or specific instructions.
NOTE
Provides additional information.
TIP
Provides helpful hints and shortcuts.
2.2 General Product Warnings
DANGER
High voltage
Risk of electric shock
Do not remove covers (top, bottom or rear). No user-serviceable
parts are inside.
Refer servicing to qualified service personnel.

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 8
WARNING
Product Weight
Risk of personal injury
Before lifting a library:
Observe local health and safety requirements and guidelines for
manual material handling.
Remove all tapes to reduce the weight.
Remove all tape drives to reduce the weight.
Obtain adequate assistance to lift and stabilize the library during
installation or removal.
Risk of damage to devices
When placing a library into or removing the library from a rack:
Extend the rack’s leveling jacks to the floor.
Ensure that the full weight of the rack rests on the leveling jacks.
Install stabilizing feet on the rack.
Extend only one rack component at a time.
CAUTION
Static Sensitive
Risk of damage to devices
A discharge of static electricity damages static-sensitive devices or
micro circuitry.
Proper packaging and grounding techniques are necessary
precautions to prevent damage.
NOTE

Ventilation – Place the product in a location that does not interfere with
proper ventilation.
Heat – Place the product in a location away from heat sources.
Power sources – Connect the product to a power source only of the type
directed in the operating instructions or as marked on the product.
Power cord protection – Place the AC line cord so that it is not possible to be
walked on or pinched by items placed upon or against it.
Object and liquid entry – Insure that objects do not fall onto and that liquids
are not spilled into the product’s enclosure.

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 9
3 Product Overview
WARNING
Only trained personnel should operate this equipment. Read all
documentation and procedures before installation or operation. This
product is intended for installation and operation in a computer rack with
the front and rear doors closed and secured. Only personnel with
technical and product safety training should be provided access to the
library. Such personnel are referred to as users throughout this
document. Do not insert any tools or any part of your body into openings
of an operating system.
A NEO S-Series library provides a compact, high capacity, low-cost solution for simple, unattended data backup. It is
compatible with most operating systems and environments with the appropriate interface card. However, the library
requires either direct support from the operating system or a compatible backup application to take full advantage of
its many features.
Particular emphasis of the NEO S-Series family includes:
•Platform of the tape libraries – independent of tape and drive form factors.
•Configurability – from entry level cost optimized library to a feature rich configuration.
•Broad level of connectivity – SCSI, FC and SAS depending upon installed tape drives.
•Expandability – following devices can be added in the field:
All units – magazines and tape drives.
2U and 4U – extra library controller.
4U – extra power supply.
•Technology upgrade – customer can upgrade tape drive technologies (such as, LTO5 to LTO6) in the field.
•Service friendly design – following devices are accessible for quick replacement:
All units – magazines, from the front of the library; tape drives, from the back of the library.
2U and 4U – library controller and power supply from the back of the library.
•Maximum up time – through advanced error handling and recovery capability.
The NEO S-Series family includes the following features:
•The library occupies one SCSI target address and uses separate LUNs for the tape drive and library robotics.
•USB interface to enable serviceability features (library and drive firmware upgrades) and/or customized
features (storage on demand) implementation.
•The library can be operated via the front Operator Control Panel (OCP) over the network via the internal
Remote Management Interface (RMI) or via the storage interface connection by the host application.
•Supports industry standard management protocols such as SNMP( SMI-S future development).
•Mail slot for import/export of cartridges during library operation.
•Robotic with barcode reader.
•Encompasses rack formats and tabletop functionality for all unit heights (1U, 2U, and 4U).

NEO S-Series User Guide
10400645-001 © 2014 Overland Storage, Inc. Page 10
3.1 Supported Configurations
The following configurations are supported:
Table 1: Supported Tape Drives
Tape library
Form factor
1U
2U
4U
Magazines
Magazine
2
2
4
Mail slot
0, 1
0, 1, 3
0, 1, 3
Tape slot
8
24
48
Tape drives
Half-height drive
1
2
4
Full-height drive
0
1
2
Other devices
Power supply
1
1
2
Library controller
1
1
1
3.2 Supported Tape Drives
The NEO S-Series was developed to integrate industry-standard LTO Ultrium tape drives from IBM. Mixed drive
generations and mixed interfaces are supported within a single library. Listed below are the tape drives that have
been implemented and qualified for use in A NEO S-Series.
Table 2: Supported Tape Drives
IBM LTO Drives
LTO-5 Half-Height FC
LTO-5 Half-Height SAS
LTO-6 Half-Height FC
LTO-6 Half-Height SAS