PaloAlto Networks PA-400 Series Application guide

PA-400 Series Next-Gen Firewall
Hardware Reference
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Palo Alto Networks, Inc.
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© 2020-2023 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
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trademarks.html. All other marks mentioned herein may be trademarks of their respective companies.
Last Revised
January 24, 2023
PA-400 Series Next-Gen Firewall Hardware Reference 2©2023 Palo Alto Networks, Inc.

Table of Contents
Before You Begin............................................................................................... 5
Upgrade/Downgrade Considerations for Firewalls and Appliances................................6
Tamper Proof Statement........................................................................................................... 7
Third-Party Component Support............................................................................................. 8
Product Safety Warnings...........................................................................................................9
PA-400 Series Firewall Overview................................................................13
PA-400 Series Front Panel..................................................................................................... 14
PA-400 Series Back Panel.......................................................................................................21
Install the PA-400 Series Firewall............................................................... 25
Install the PA-400 Series Firewall on a Flat Surface........................................................ 26
Install the PA-400 Series Firewall on a Wall......................................................................28
Install the PA-400 Series Firewall in a 19-inch Equipment Rack...................................36
Install the PA-400 Series Firewall Using the PAN-PA-400-RACKTRAY...........36
Set Up a Connection to the Firewall....................................................................................45
Connect Power to a PA-400 Series Firewall............................................ 47
Connect Power to a PA-400 Series Firewall......................................................................48
Connect Power to a PA-410 Firewall.................................................................................. 51
Service the PA-400 Series Firewall Hardware......................................... 53
Interpret the LEDs on a PA-400 Series Firewall............................................................... 54
Replace a Power Adapter on a PA-400 Series Firewall...................................................56
PA-400 Series Firewall Specifications........................................................59
Physical Specifications............................................................................................................. 60
Electrical Specifications............................................................................................................61
Environmental Specifications................................................................................................. 63
Miscellaneous Specifications.................................................................................................. 64
PA-400 Series Firewall Compliance Statements Overview.................. 65
PA-400 Series Firewall Compliance Statements............................................................... 66
PA-400 Series Next-Gen Firewall Hardware Reference 3©2023 Palo Alto Networks, Inc.

Table of Contents
PA-400 Series Next-Gen Firewall Hardware Reference 4©2023 Palo Alto Networks, Inc.

Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-
generation firewall or appliance. The following topics apply to all Palo Alto Networks
firewalls and appliances except where noted.
>Upgrade/Downgrade Considerations for Firewalls and Appliances
>Tamper Proof Statement
>Third-Party Component Support
>Product Safety Warnings
5

Before You Begin
Upgrade/Downgrade Considerations for Firewalls and
Appliances
The following table lists hardware features that have upgrade or downgrade impact. Make sure
you understand all upgrade/downgrade considerations before you upgrade or downgrade from
the specified version of PAN-OS.
Feature Release Upgrade Considerations Downgrade
Considerations
PA-7000 Log
Forwarding Card (LFC)
10.0 If you are using an LFC
with a PA-7000 Series
Firewall, when you
upgrade to PAN-OS
10.0, you must configure
the management plane
or dataplane interface
for the service route
because the LFC ports
do not support the
requirements for the
service route. We
recommend using the
dataplane interface for
the Data Services service
route.
n/a
Upgrading a PA-7000
Series Firewall with a
first generation switch
management card
(PA-7050-SMC or
PA-7080-SMC)
PAN-OS 8.0
and later
Before upgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
attribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the upgrade. If the value
is less than 20, then
contact support for
assistance.
Before downgrading
the firewall, run the
following CLI command
to check the flash drive’s
status: debug system
disk-smart-info
disk-1.
If the value for
attribute ID #232,
Available_Reservd_Space
0x0000, is greater than
20, then proceed with
the downgrade. If the
value is less than 20,
then contact support for
assistance.
PA-400 Series Next-Gen Firewall Hardware Reference 6©2023 Palo Alto Networks, Inc.

Before You Begin
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during
shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the
tracking number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
(PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and
therefore do not include a warranty label on the firewall.
PA-400 Series Next-Gen Firewall Hardware Reference 7©2023 Palo Alto Networks, Inc.

Before You Begin
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party
Component Support statement.
PA-400 Series Next-Gen Firewall Hardware Reference 8©2023 Palo Alto Networks, Inc.

Before You Begin
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto
Networks hardware, be sure you understand and prepare for the following warnings before you
install or service the hardware. You will also see warning messages throughout the hardware
reference where potential hazards exist.
All Palo Alto Networks products with laser-based optical interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a
specific hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component
that has exposed circuits, ensure that you wear an electrostatic discharge (ESD) strap. Before
handling the component, make sure the metal contact on the wrist strap is touching your skin
and that the other end of the strap is connected to earth ground.
French Translation: Lorsque vous installez ou que vous intervenez sur un composant matériel
de pare-feu ou de dispositif Palo Alto Networks qui présente des circuits exposés, veillez
à porter un bracelet antistatique. Avant de manipuler le composant, vérifiez que le contact
métallique du bracelet antistatique est en contact avec votre peau et que l’autre extrémité du
bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnetic
compliance (EMC) regulations.
French Translation: Des câbles Ethernet blindés reliés à la terre doivent être utilisés pour
garantir la conformité de l'organisme aux émissions électromagnétiques (CEM).
• (PA-3200, PA-5200, PA-5400, PA-7050, and PA-7080 firewalls only) At least two people are
recommended for unpacking, handling, and relocating the heavier firewalls.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For
details on the electrical range, refer to electrical specifications in the hardware reference for
your firewall or appliance.
French Translation: Veillez à ce que la tension d’alimentation ne dépasse pas la plage d’entrée
du pare-feu ou du dispositif. Pour plus d’informations sur la mesure électrique, consulter la
rubrique des caractéristiques électriques dans la documentation de votre matériel de pare-feu
ou votre dispositif.
• Do not replace a battery with an incorrect battery type; doing so can cause the replacement
battery to explode. Dispose of used batteries according to local regulations.
French Translation: Ne remplacez pas la batterie par une batterie de type non adapté, cette
dernière risquerait d’exploser. Mettez au rebut les batteries usagées conformément aux
instructions.
• I/O ports are intended for intra-building connections only and not intended for OSP (Outside
Plant) connections or any network connections subject to external voltage surge events.
PA-400 Series Next-Gen Firewall Hardware Reference 9©2023 Palo Alto Networks, Inc.

Before You Begin
•(All Palo Alto Networks appliances with two or more
power supplies)
Caution: Shock hazard
Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translation: (Tous les appareils Palo Alto
Networks avec au moins deux sources d’alimentation)
Débranchez tous les cordons d’alimentation (c.a. ou
c.c.) des entrées d’alimentation et mettez le matériel
hors tension.
•(PA-7000 Series firewalls only)
Caution: High touch current
Connect to earth before connecting to the power
supply.
Ensure that the protective earthing conductor is
connected to the provided ground lug on the rear side
of the firewall.
•(PA-7000 Series firewalls only) When removing a fan
tray from a PA-7000 Series firewall, first pull the fan
tray out about 1 inch (2.5cm) and then wait a minimum
of 10 seconds before extracting the entire fan tray.
This allows the fans to stop spinning and helps you
avoid serious injury when removing the fan tray. You
can replace a fan tray while the firewall is powered
on but you must replace it within 45 seconds and you
can only replace one fan tray at a time to prevent the
thermal protection circuit from shutting down the
firewall.
French Translation: (Pare-feu PA-7000 uniquement)
Lors du retrait d’un tiroir de ventilation d’un pare-
feu PA-7000, retirez tout d’abord le tiroir sur 2,5 cm,
puis patientez au moins 10 secondes avant de retirer
complètement le tiroir de ventilation. Cela permet aux
ventilateurs d’arrêter de tourner et permet d’éviter des
blessures graves lors du retrait du tiroir. Vous pouvez
remplacer un tiroir de ventilation lors de la mise sous
tension du pare-feu. Toutefois, vous devez le faire dans
les 45 secondes et vous ne pouvez remplacer qu’un
tiroir à la fois, sinon le circuit de protection thermique
arrêtera le pare-feu.
PA-400 Series Next-Gen Firewall Hardware Reference 10 ©2023 Palo Alto Networks, Inc.

Before You Begin
The following applies only to Palo Alto Networks firewalls that support a direct current (DC)
power source:
French Translation: Les instructions suivantes s’appliquent uniquement aux pare-feux de Palo
Alto Networks prenant en charge une source d’alimentation en courant continu (c.c.):
• Do not connect or disconnect energized DC wires to the power supply.
French Translation: Ne raccordez ni débranchez de câbles c.c. sous tension à la source
d’alimentation.
• The DC system must be earthed at a single (central) location.
French Translation: Le système c.c. doit être mis à la terre à un seul emplacement (central).
• The DC supply source must be located within the same premises as the firewall.
French Translation: La source d’alimentation c.c. doit se trouver dans les mêmes locaux que ce
pare-feu.
• The DC battery return wiring on the firewall must be connected as an isolated DC (DC-I)
return.
French Translation: Le câblage de retour de batterie c.c. sur le pare-feu doit être raccordé en
tant que retour c.c. isolé (CC-I).
• The firewall must be connected either directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
French Translation: Ce pare-feu doit être branché directement sur le conducteur à électrode
de mise à la terre du système d’alimentation c.c. ou sur le connecteur d'une barrette/d'un bus
à bornes de mise à la terre auquel le conducteur à électrode de mise à la terre du système
d'alimentation c.c. est raccordé.
• The firewall must be in the same immediate area (such as adjacent cabinets) as any other
equipment that has a connection between the earthing conductor of the DC supply circuit and
the earthing of the DC system.
French Translation: Le pare-feu doit se trouver dans la même zone immédiate (des armoires
adjacentes par exemple) que tout autre équipement doté d’un raccordement entre le
conducteur de mise à la terre du même circuit d’alimentation c.c. et la mise à la terre du
système c.c.
• Do not disconnect the firewall in the earthed circuit conductor between the DC source and the
point of connection of the earthing electrode conductor.
French Translation: Ne débranchez pas le pare-feu du conducteur du circuit de mise à la terre
entre la source d'alimentation c.c. et le point de raccordement du conducteur à électrode de
mise à la terre.
• Install all firewalls that use DC power in restricted access areas only. A restricted access area
is where access is granted only to craft (service) personnel using a special tool, lock and key, or
other means of security, and that is controlled by the authority responsible for the location.
French Translation: Tous les pare-feux utilisant une alimentation c.c. sont conçus pour être
installés dans des zones à accès limité uniquement. Une zone à accès limité correspond à une
zone dans laquelle l’accès n’est autorisé au personnel (de service) qu'à l'aide d'un outil spécial,
PA-400 Series Next-Gen Firewall Hardware Reference 11 ©2023 Palo Alto Networks, Inc.

Before You Begin
cadenas ou clé, ou autre dispositif de sécurité, et qui est contrôlée par l'autorité responsable du
site.
• Install the firewall DC ground cable only as described in the power connection procedure
for the firewall that you are installing. You must use the American wire gauge (AWG) cable
specified and torque all nuts to the torque value specified in the installation procedure for your
firewall.
French Translation: Installez le câble de mise à la terre c.c. du pare-feu comme indiqué dans
la procédure de raccordement à l’alimentation pour le pare-feu que vous installez. Utilisez
le câble American wire gauge (AWG) indiqué et serrez les écrous au couple indiqué dans la
procédure d’installation de votre pare-feu pare-feu.
• The firewall permits the connection of the earthed conductor of the DC supply circuit to
the earthing conductor at the equipment as described in the installation procedure for your
firewall.
French Translation: Ce pare-feu permet de raccorder le conducteur de mise à la terre du circuit
d’alimentation c.c. au conducteur de mise à la terre de l’équipement comme indiqué dans la
procédure d’installation du pare-feu.
• A suitably-rated DC mains disconnect device must be provided as part of the building
installation.
French Translation: Un interrupteur d'isolement suffisant doit être fourni pendant l'installation
du bâtiment.
PA-400 Series Next-Gen Firewall Hardware Reference 12 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
The Palo Alto Networks® PA-400 Series Next-Generation firewalls include the
PA-410, PA-415, PA-440, PA-445, PA-450, and PA-460. These firewalls are designed
for small organizations or branch offices and include the following main features: a
TPM module for PAN-OS key storage and security, ZTP functionality, active/passive
and active/active high availability (HA), and Power Over Ethernet (PoE) capability
in the PA-415 and PA-445. All PA-400 Series firewalls except for the PA-410 can
make use of dual power adapters for power redundancy (second power adapter
sold separately). The PA-400 Series firewall enables you to secure your organization
through advanced visibility and control of applications, users, and content.
First Supported PAN-OS® Software Release:
>PAN-OS 10.1.0—PA-440, PA-450, and PA-460
>PAN-OS 10.1.2—PA-410
>PAN-OS 11.0—PA-415 and PA-445
The following topics describe the hardware features of the PA-400 Series firewall. To
view or compare performance and capacity information, refer to the Product Selection
tool.
>PA-400 Series Front Panel
>PA-400 Series Back Panel
13

PA-400 Series Firewall Overview
PA-400 Series Front Panel
The front panels of the PA-440, PA-450, and PA-460 firewalls are identical. The following image
shows the front panel of the PA-440 and the table describes each front panel component.
Item Component Description
1 Ethernet ports Eight RJ-45
10/100/1000Mbps ports for
network traffic.
You can set the link speed and
duplex mode or choose auto-
negotiate.
2 MGT port Use this Ethernet 1Gbps port
to access the management
web interface and perform
administrative tasks. The
firewall also uses this port
for management services,
such as retrieving licenses
and updating threat and
application signatures.
3 CONSOLE port
(Micro USB)
Use this port to connect a
management computer to the
firewall using a standard Type-
A USB-to-micro USB cable.
The console connection
provides access to firewall
boot messages, the
Maintenance Recovery Tool
PA-400 Series Next-Gen Firewall Hardware Reference 14 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
Item Component Description
(MRT), and the command line
interface (CLI).
Refer to Micro USB Console
Port for more information and
to download the Windows
driver or to learn how to
connect from a Mac or Linux
computer.
4 CONSOLE port
(RJ-45)
Use this port to connect a
management computer to the
firewall using a 9-pin serial
to RJ-45 cable and terminal
emulation software.
The console connection
provides access to firewall
boot messages, the
Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
If your
management
computer does
not have a
serial port, use
a USB-to-serial
converter.
Use the following settings
to configure your terminal
emulation software to connect
to the console port:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: None
5 USB port Use this port to bootstrap the
firewall.
Bootstrapping enables you to
provision the firewall with a
specific PAN-OS configuration
PA-400 Series Next-Gen Firewall Hardware Reference 15 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
Item Component Description
and then license it and make it
operational on your network.
6 LED status indicators Six LEDs that indicate the
status of the firewall hardware
components (see Interpret
the LEDs on a PA-400 Series
Firewall).
The front panels of the PA-415 and PA-445 firewalls are visually different but feature the same
components. The following image shows the front panel of the PA-415 and the table describes
each front panel component.
Item Component Description
1 USB ports Use the USB ports to
bootstrap the firewall.
Bootstrapping enables you to
provision the firewall with a
specific PAN-OS configuration
and then license it and make it
operational on your network.
2 CONSOLE port
(RJ-45)
Use this port to connect a
management computer to the
firewall using a 9-pin serial
to RJ-45 cable and terminal
emulation software.
The console connection
provides access to firewall
boot messages, the
Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
PA-400 Series Next-Gen Firewall Hardware Reference 16 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
Item Component Description
If your
management
computer does
not have a
serial port, use
a USB-to-serial
converter.
Use the following settings
to configure your terminal
emulation software to connect
to the console port:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: None
3 CONSOLE port
(Micro USB)
Use this port to connect a
management computer to the
firewall using a standard Type-
A USB-to-micro USB cable.
The console connection
provides access to firewall
boot messages, the
Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
Refer to Micro USB Console
Port for more information and
to download the Windows
driver or to learn how to
connect from a Mac or Linux
computer.
4 SFP/RJ-45 Combo Ports Two SFP/RJ-45 combo
ports for 10/100/1000Mbps
speeds.
5 MGT port Use this Ethernet 1Gbps port
to access the management
web interface and perform
administrative tasks. The
firewall also uses this port
for management services,
PA-400 Series Next-Gen Firewall Hardware Reference 17 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
Item Component Description
such as retrieving licenses
and updating threat and
application signatures.
6 Ethernet ports Eight RJ-45
10/100/1000Mbps ports for
network traffic.
You can set the link speed and
duplex mode or choose auto-
negotiate.
Ports 6, 7, 8, and 9 are Power
Over Ethernet (PoE) ports.
They can be configured to
transfer power to a connected
device.
7 Power adapter inputs Use the power inputs to
connect power to the
firewall. The PA-415 and
PA-445 ship with one 150W
power adapter and can
utilize an optional second
power adapter for power
redundancy.
8 LED status indicators Three LEDs that indicate the
status of the firewall hardware
components (see Interpret
the LEDs on a PA-400 Series
Firewall).
The following image shows the front panel of the PA-410 and the table describes each front panel
component.
PA-400 Series Next-Gen Firewall Hardware Reference 18 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
Item Component Description
1 LED status indicators Three LEDs that indicate the
status of the firewall hardware
components (see Interpret
the LEDs on a PA-400 Series
Firewall).
2 CONSOLE port Use this port to connect a
management computer to the
firewall using a 9-pin serial
to RJ-45 cable and terminal
emulation software.
The console connection
provides access to firewall
boot messages, the
Maintenance Recovery Tool
(MRT), and the command line
interface (CLI).
If your
management
computer does
not have a
serial port, use
a USB-to-serial
converter.
Use the following settings
to configure your terminal
emulation software to connect
to the console port:
• Data rate: 9600
• Data bits: 8
• Parity: none
• Stop bits: 1
• Flow control: None
3 USB ports Use one of the two ports to
bootstrap the firewall.
Bootstrapping enables you to
provision the firewall with a
specific PAN-OS configuration
and then license it and make it
operational on your network.
PA-400 Series Next-Gen Firewall Hardware Reference 19 ©2023 Palo Alto Networks, Inc.

PA-400 Series Firewall Overview
Item Component Description
4 Ethernet Ports MGT Port
One
Ethernet10/100/1000Mbps
port (located beside the
“MGT” label) that is used
to access the management
web interface and perform
administrative tasks. The
firewall also uses this port
for management services,
such as retrieving licenses
and updating threat and
application signatures.
Ethernet Ports
Seven
RJ-4510/100/1000Mbps
ports for network traffic.You
can set the link speed and
duplex mode or choose
autonegotiate.
To view system firmware versions for any of the PA-400 Series firewalls, use the following
CLI command:
admin@PA-400> show system firmware
PA-400 Series Next-Gen Firewall Hardware Reference 20 ©2023 Palo Alto Networks, Inc.