PaloAlto Networks ION 9200 User manual

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ION 9200 Quick Start Guide
Before You Begin
Use this document to install and set up your Prisma SD-WAN ION 9200. Refer to the ION 9200
Hardware Reference at https://docs.paloaltonetworks.com/hardware/ion-9200-hardware-
reference for safety information, specifications, and more detailed procedures for installing the
device.
•Verify that the installation site has adequate air circulation and AC power.
•Have a #1 and #2 Philips-head torque driver available. Use the #1 Phillips-head bit to attach
the rack-mount brackets to the device and use the #2 bit to secure the rack-mount brackets
to the equipment rack posts.
•Unpack the equipment and verify that you received the following items:
Items Quantity
ION 9200 1
AC Power Cord 2
USB 2.0 to RJ45 Console cable 1
Shielded RJ-45 CAT6 Ethernet cable 1
Velcro 1
1RU mounting ears (left and right) 2
Rear support brackets 2
Adjustable mounting brackets (left and right) 2
#6-32 x 5/16” rack-mount screws 13
#10-32 x 3/4” rack-mount screws 9
#12-24 x 1/2” rack-mount screws 9
#10-32 nut cages 8
End User License Agreement (EULA) 1
China RoHS Declaration 1
docs.paloaltonetworks.com
Rack Mount the Device
Install the ION 9200 in a 19” four-post equipment rack using the four-post rack kit.
1 Attach one rack-mount bracket to each side of the ION 9200 (Figure 1) in the front-mount
position using four #6-32 x 5/16” screws for each bracket and torque to 9 in-lbs.
2 Attach one rack-mouunt rail to each side of the device (Figure 1) using two #6-32 x 5/16”
screws for each rail and torque to 9 in-lbs.
1
2
3With help from another person, hold the device in the rack and secure the front rack-mount
brackets to the front rack-posts (Figure 2) using two screws for each bracket.
◼Use the appropriate screws (#10-32 x 3/4” or #12-24 x 1/2”) for your rack and torque to 25
in-lbs.
◼Use cage nuts to secure the screws if the rack has square holes.
4Slide one back rack-mount bracket into each of the two previously installed side rack-mount
rails (Figure 2) and secure the brackets to the back rack-posts using the appropriate screws for
your rack (#10-32 x 3/4” or #12-24 x 1/2”) and torque to 25 in-lbs.
Figure 1 - Aach the accessories to the device
Figure 2 - Install the device in the rack

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ION 9200 Quick Start Guide (Continued)
Power on the Device
The ION 9200 device has two AC power supplies for power redundancy.
1 Remove the nut and star washer from the ground stud
on the back of the device (Figure 3).
2 Crimp a 14AWG ground cable to a ring lug (cable and lug not
included) and then attach the ring lug to the ground stud on
the device.
3 Replace the star washers and nuts and torque to 25 in-lbs.
Connect the other end of the cable to earth ground.
4 Connect the AC power cord to the power input on the
back of the device.
5 Secure the power cords to the power supplies using the provided cord retainer.
6 Connect the other end of the power cords to an AC power source. After the power supply is
connected, the power supply powers on, the input and output LEDs on the power supply turn
green, and the PWR LED and the power supply LED (PWR 1 or PWR 2) on the front of the device
turns green.
Connect the Device to the Controller
1 Connect the ION device port 1 or port 2 to a DHCP-enabled network that has access to the
internet, such as an Internet Service Provider (ISP) cable modem.
2 If you do not wish to connect via DHCP-enabled network, access the console and set a static IP
on port 1 or port 2.
Refer to Configure Static IP Using a Console at:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-ion-cli-
reference/access-the-ion-cli-commands/assign-a-static-ip-address-using-the-console.
html.
Where To Go Next
To learn more about the device, refer to the ION 9200 Hardware Reference Guide:
https://docs.paloaltonetworks.com/hardware /ion-9200-hardware-reference.
To learn how to configure the device, refer to the Prisma SD-WAN Administrator's Guide:
https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-sd-wan-admin.
Contact PaloAlto Networks Support to get help.
Customer Support at https://www.paloaltonetworks.com/company/contact-support.
For Technical Support: US: 866 898 9087 | International: [phone]
docs.paloaltonetworks.com | © 2022 | Palo Alto Networks, Inc. | Part Number: 810-000347-00A
Connect to the Portal
1 Log in to the Prisma SD-WAN portal using the provided login credentials.
2 Navigate to Manage > Setup > Devices > Unclaimed Devices to verify that your ION device is
listed as Online under Unclaimed Devices.
3 Select the device and click the option Claim the device (Figure 5).
4 Assign the device to a site and configure it.
Refer to set up sites at https://docs.paloaltonetworks.com/prisma/prisma-sd-wan/prisma-
sd-wan-admin/prisma-sd-wan-sites-and-devices/set-up-sites.html.
Figure 5 - Prisma SD-WAN portal
Controller LED
Verify Device Connection to the Controller
◼Upon successful connection, the controller connectivity LED on the ION device turns green
(Figure 4).
◼The ION device is now connected to the Controller and displays on the portal under
Unclaimed Devices.
3
4
5
6
Connect the second power cord through a different circuit breaker to provide power redundancy and to allow for electrical
circuit maintenance.
Figure 3 - Remove nut and washer
Figure 4 - Controller Connecvity LED