Panasonic KX-TDA0490 User manual

Model No. KX-TDA0490
16-Channel VoIP Gateway Card
Getting Started
Thank you for purchasing a Panasonic 16-Channel VoIP Gateway Card.
Please read this manual carefully before using this product and save this manual for future use.

2 Getting Started
Table of Contents
1 Overview.................................................................................................. 5
1.1 Example Network Diagram...............................................................................................6
1.2 Network Devices and Numbering Plan ...........................................................................7
1.2.1 Network Application ............................................................................................................8
1.2.2 Numbering Plan Example ...................................................................................................9
1.2.3 Numbering Plan Summary................................................................................................12
2 Installing in the PBX............................................................................. 13
2.1 Installation .......................................................................................................................14
2.1.1 Names and Locations .......................................................................................................14
2.1.2 Installing the VoIP Gateway Card in the PBX....................................................................15
2.2 Cable Connection............................................................................................................17
2.2.1 Attaching a Ferrite Core to the Cable................................................................................17
2.2.2 Connection for Programming ............................................................................................18
2.2.3 Connection to the LAN......................................................................................................19
3 Programming the VoIP Gateway Card ................................................ 21
3.1 Preparations ....................................................................................................................22
3.1.1 Preparing the PC ..............................................................................................................22
3.2 Programming the VoIP Gateway Card in the Los Angeles Office...............................25
3.2.1 Starting the IP-GW16 Maintenance Utility ........................................................................25
3.2.2 Changing the Status of the VoIP Gateway Card ...............................................................27
3.2.3 Assigning the IP Address..................................................................................................28
3.2.4 Assigning the Hunt Pattern ...............................................................................................29
3.2.5 Programming the Address Translation Table.....................................................................31
3.2.6 Downloading the Address Translation Table from the VoIP Gateway Card .......................34
3.2.7 Rebooting the VoIP Gateway Card ...................................................................................35
3.2.8 Confirming the IP Address Assignment ............................................................................36
3.3 Programming the VoIP Gateway Card in the Chicago Office ......................................37
4 Programming the PBX.......................................................................... 41
4.1 Programming the PBX in the Los Angeles Office........................................................42
A Guidance for VoIP Installation............................................................. 45
A1 VoIP Requirements .........................................................................................................46
A1.1 Bandwidth Assessment.....................................................................................................46
A1.2 Network Configuration.......................................................................................................48
A1.3 Network Devices ...............................................................................................................51
A1.4 QoS (Quality of Service) ...................................................................................................52
A2 VoIP Requirements Checklist.........................................................................................53
B Alternative Numbering Plan Example................................................. 55
B1 Extension Number Method.............................................................................................56
B1.1 Example Network..............................................................................................................56
B1.2 Numbering Plan Example .................................................................................................57
B2 Programming for the Extension Number Method ........................................................59
B2.1 Programming the VoIP Gateway Card ..............................................................................59
B2.2 Programming the PBX in the Los Angeles Office .............................................................61

Getting Started 3
C Initialisation of the VoIP Gateway Card...............................................63
C1 Initialising the VoIP Gateway Card................................................................................ 64
D Using the KX-TDA0490 and KX-TDA0480 in One Network ................67
D1 Considerations in Installation ....................................................................................... 68

4 Getting Started

Getting Started 5
Section 1
Overview
Panasonic PBX with VoIP Gateway Card will allow
organisations to route both voice and fax communications
over digital data networks.
The VoIP Gateway Card, designed to be easily integrated into
existing IP networks, seamlessly bridges Public Switched
Telephone Network (PSTN) and analogue telephones with
digital data networks without interrupting pre-existing data
communications. Because communications do not take place
over conventional telephone networks, the high cost of long
distance communications is virtually eliminated.

1.1 Example Network Diagram
6 Getting Started
1.1 Example Network Diagram
The following diagram illustrates a simple VoIP network connecting PBXs at 2 locations. The VoIP
Gateway Card converts outgoing voice or fax signals into IP packets for transmission. On the
incoming side, it reverses this process and translates the packets back into appropriate voice or fax
signals.
PSTN
(Public Switched
Telephone Network)
IP Network
PSTN
Voice signals are converted
into IP packets.
Router
Switching Hub
Hybrid IP-PBX
with a VoIP Gateway Card
Other data packets
Voice data packets
IP packets are converted
back into voice signals.

1.2 Network Devices and Numbering Plan
Getting Started 7
1.2 Network Devices and Numbering Plan
You will need to have network configuration information available to install VoIP Gateway Cards.
Referring to this example diagram, consult your network administrator to obtain necessary
information to configure your own VoIP network.
PSTN
(Public Switched
Telephone Network)
IP Network
Chicago Office
PBX Code: 41
PSTN Trunk Number: 9
TIE Line Access Number: 7
PSTN
Local Telephone
123-4567
Extn. 301
(300-399)
PBX Code: 35
PSTN Trunk Number: 9
TIE Line Access Number: 7
Extn. 201
(200-299)
Local Telephone
456-7890
G3 Fax Extn. 501
(500-599)
G3 Fax Extn. 601
(600-699)
Default Gateway IP: 200.45.11.1
Subnet Mask: 255.255.255.0
Card IP: 200.45.11.35
Subnet Mask: 255.255.255.0
Los Angeles Office
Default Gateway IP: 199.176.64.1
Card IP: 199.176.64.41

1.2 Network Devices and Numbering Plan
8 Getting Started
1.2.1 Network Application
QSIG Network Interface
QSIG is a protocol based on ISDN (Q.931) that offers enhanced PBX features in a private network.
The QSIG network supports private communications by the TIE line service method. Implementation
of VoIP Gateway Cards provides a VoIP interface to employ a QSIG network between PBXs at
different locations by using an IP network instead of conventional telephone networks.
Types of IP Network
The VoIP Gateway Card's quality of performance depends on the type of IP network in use. Managed
IP networks provide better quality of service compared to unmanaged networks, where quality of
service is not guaranteed.
Examples of recommended IP networks
• Digital Leased Line
• IP-VPN (Virtual Private Network)
•FrameRelay
Notice
The performance of the VoIP Gateway Card may deteriorate when it is used on the Internet.
Delays and loss in data transmission can degrade speech quality, and impair the card's capability
to use the enhanced networking features of the PBX (for more information about these features,
refer to the relevant sections of the Hybrid IP-PBX documentation.)
Firewall
A firewall protects the internal networks of an organisation against unauthorised penetration from
outside. When routing a VoIP network through a firewall, some performance degradation may result.
If for practical reasons you must route the VoIP network through a firewall, refer to "A1.3 Network
Devices" for more details.
Using the KX-TDA0490 with Other KX-TDA Series VoIP Gateway Cards
When using the KX-TDA0490 in a network that contains other KX-TDA series VoIP Gateway Cards,
keep in mind the following points:
1. Making and Receiving Calls
Calls can be made and received between the KX-TDA0490 and other KX-TDA series VoIP
Gateway Cards. However, the KX-TDA0480 requires a special setting to be able to communicate
with the KX-TDA0490 on the network. Refer to "D1 Considerations in Installation" for more
details.
2. Using QSIG Services
All QSIG services available with the PBX can be used between the KX-TDA0490 and KX-
TDA0484/KX-TDA3480. However, CLIP service is the only available QSIG service between the
KX-TDA0490 and KX-TDA0480.

1.2 Network Devices and Numbering Plan
Getting Started 9
1.2.2 Numbering Plan Example
There are 2 methods to plan your numbering system, as follows:
This section provides a network numbering mechanism using the PBX code method based on the
previous example diagram. Configure your network referring to this example.
Note
An example using the extension number method is provided in "B Alternative Numbering Plan
Example".
IP Addressing Information
IP addressing information is typically supplied by a network administrator. Consult your network
administrator for specific values.
PBX code
method
In addition to the destination number, the caller dials the unique PBX code of the
PBX to which the called party is connected. Therefore, extension numbers at
separate PBXs in the network can overlap. For example, each PBX in the
network can have an extension whose number is 201.
Extension
number method
The caller dials only the destination number of the called party to call through
PBXs at different locations (hence there are fewer digits to dial than with the PBX
code method). To employ the extension number method, no 2 PBXs can have
extensions sharing the same number. For example, if one PBX in the network
has an extension whose number is 201, no other PBX can have an extension
with the same number (201).
Los Angeles
Office
Chicago
Office
Description
Card IP Address 200.45.11.35 199.176.64.41
Identifies the location of each VoIP Gateway
Card in the network during VoIP
communications. A unique IP address must
be assigned to each card.
Default Gateway
Address 200.45.11.1 199.176.64.1
Identifies the IP address of the primary
gateway (typically a router or similar device)
that exchanges IP packets with the other
gateways on the VoIP network.
Subnet Mask
Address 255.255.255.0 255.255.255.0
Defines which digits of an IP address are
used for the network address and the host
address at each network location. A card IP
address must fall within the same subnet as
that of the default gateway (e.g., router) that
is connected to the card.

1.2 Network Devices and Numbering Plan
10 Getting Started
PBX Numbering Information
PBX numbering information is necessary to set up phone numbers for a VoIP network. Set the
numbers conforming to existing PBX numbering systems.
Dialling Examples
The VoIP network allows you to access the PBX at one location from another to establish: (1) an
extension call, or (2) an outside call through the local PSTN as if you are calling from the same area.
Calling from Los Angeles to Chicago
To extension 301 via VoIP network
To local telephone [phone] via VoIP network through local PSTN
Calling from Chicago to Los Angeles
To extension 201 via VoIP network
Los Angeles
Office
Chicago
Office
Description
PBX Code 35 41
A unique number (ranging from 1 to 7 digits)
assigned to identify each PBX within a
network.
In this example, for convenience, each PBX
code corresponds to the last portion of the
IP address of its card; that is, because the
Los Angeles office card has the IP address
200.45.11.35, Los Angeles PBX code is 35.
TIE Line Access
Number 77
An access number to use the TIE line
service.
PSTN Trunk Number 9 9 An access number to seize a local PSTN
trunk.
Extension Number 200 to 299 300 to 399 A number assigned to each extension.
Fax Extension
Number 500 to 599 600 to 699 A number assigned to each fax extension.
Dial 41.Dial 7. Dial 301.
Chicago
PBX code
TIE line
access no.
extension no.
Dial 41. Dial 9.Dial 7. Dial 123-4567.
Chicago
PBX code
TIE line
access no. phone no.
Chicago PBX
PSTN trunk no.
Dial 35.Dial 7. Dial 201.
Los Angeles
PBX code
TIE line
access no. extension no.

1.2 Network Devices and Numbering Plan
Getting Started 11
To local telephone [phone] via VoIP network through local PSTN
PBX Connection Information
PBX connection information is created by combining IP Addressing Information and PBX Numbering
Information. Referring to the sample below, create your own PBX connection information.
Leading Number:
A number composed of the PBX code followed by the first digit
of the destination number. See the example on the right.
Remaining Digits:
The maximum number of digits to be dialled following the
leading number to access the destination. (However, for
example, setting the remaining digits to 7 does not mean that
the user must dial all 7 digits when making a call.) See the
example on the right.
Card IP Address:
The IP address of each card in the network (as the access destination).
Los Angeles Office (PBX Code: 35) Chicago Office (PBX Code: 41)
Extn. FAX Extn. PSTN
Access
Extn. FAX Extn. PSTN
Access
Leading Number 352 355 359 413 416 419
RemainingDigits227227
Card IP Address 200.45.11.35 199.176.64.41
Dial 35. Dial 9.Dial 7. Dial 456-7890.
Los Angeles
PBX code
TIE line
access no. phone no.
Los Angeles PBX
PSTN trunk no.
352+00 to 99
PBX Code
Remaining DigitsLeading No.
Los Angeles extensions
First digit of
the extension
number
Remaining digits
of the extension
number

1.2 Network Devices and Numbering Plan
12 Getting Started
1.2.3 Numbering Plan Summary
Print this page and write down your network information in the space provided below for each card in
the network. Consult your network administrator to fill in the shaded entries.
PSTN
(Public Switched
Telephone Network)
IP Network
PBX Code:
PSTN Trunk Number:
TIE Line Access Number:
Extension Number:
Local Telephone:
G3 Fax Extension Number:
Subnet Mask:
IP Address
Card IP Address
Default Gateway IP Address
Subnet Mask Address
PBX Numbering
PBX Code
TIE Line Access Number
PSTN Trunk Number
Extension Number
Fax Extension Number
Card IP Address
Extensions
Leading Number
Remaining Digits
PBX Connection
PSTN AccessFax Extensions
Default Gateway IP:
Card IP:

Getting Started 13
Section 2
Installing in the PBX
This section describes the physical installation process of the
VoIP Gateway Card covering the following topics: (1) installing
the card in the PBX, and (2) connecting the card to a network
device using a Category 5 (CAT5) Ethernet cable.

2.1 Installation
14 Getting Started
2.1 Installation
2.1.1 Names and Locations
Indication Light (LED)
When the VoIP Gateway Card is operating, each LED should show the status identified in bold-face
letters under normal conditions.
Indication Colour Description
CARD
STATUS Green/Red
Card status indication
• OFF: Power Off
•Green ON: Normal (all ports are idle)
• Green Flashing (60 times per minute): Normal (a port is in use)
• Red ON: Fault (includes reset)
• Red Flashing (60 times per minute): Out of Service
ONLINE Green
On-line status indication
•ON: On-line mode
• OFF: Off-line mode
• Flashing: Maintenance mode
Note
If the LINK indicator is OFF, the ONLINE indicator will also be
OFF.
ALARM Red
Alarm indication
•ON:Alarm
•OFF: Normal
VoIP BUSY Green
VoIP (H.323) process indication
• OFF: VoIP process inactive
• ON: VoIP process active
LEDs
RJ45
(10BASE-T/100BASE-TX
Full Duplex)

2.1 Installation
Getting Started 15
2.1.2 Installing the VoIP Gateway Card in the PBX
Install the VoIP Gateway Card in a free slot of the PBX.
Note
The illustrations of the PBX shown in the installation procedure are based on the KX-TDA600.
1. Insert the card along the guide rails.
LINK Green
Link status indication
•ON: Normal connection
• OFF: Connection error
DATA Green
Data transmission indication
• ON: Data transmitting
• OFF: No data transmitted
Indication Colour Description
Guide Rail

2.1 Installation
16 Getting Started
2. Holding the card as shown below, push the release lever in the direction of the arrow so that the
card engages securely with the connector on the back board.
3. Turn the 2 screws clockwise to fix the card in place.
Note
Make sure the screws are tightened to earth the card securely.
Release Lever
Back Board
Screws

2.2 Cable Connection
Getting Started 17
2.2 Cable Connection
Use a Category 5 (CAT5) Ethernet cable (10BASE-T/100BASE-TX) with an RJ45 connector to
connect the VoIP Gateway Card to a network device.
When connecting the card to a switching hub, use an Ethernet straight cable; when connecting
directly to a router or PC, use an Ethernet cross cable.
Note
Use only CAT5 Ethernet cable for connection.
2.2.1 Attaching a Ferrite Core to the Cable
When connecting the VoIP Gateway Card to a network device, first attach a ferrite core (included with
the card) to the cable.
1. Wrap the cable once around the ferrite core, leaving 5 cm between the ferrite core and the
connector.
2. Close the case of the ferrite core.
If you need to open the ferrite core, use a flathead screwdriver to unlatch the case of the ferrite core.
5 cm

2.2 Cable Connection
18 Getting Started
2.2.2 Connection for Programming
When assigning a new IP address to the VoIP Gateway Card for the first time, connect a PC directly
to the card using an Ethernet cross cable.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the PC.
Ethernet Cross Cable
PC
RJ45

2.2 Cable Connection
Getting Started 19
2.2.3 Connection to the LAN
Do not connect the VoIP Gateway Card to the LAN unless it has been assigned an IP address for
actual VoIP operations on the network. Doing so may result in the default IP address of the card
overlapping with an existing IP address on the LAN, or cause network failure.
1. Connect the Ethernet cable to the RJ45 connector of the card.
2. Connect the other end of the cable to the remote LAN equipment.
Connecting to a switching hub
Notes
• Make sure to connect to a switching hub. Do not connect to a repeater hub, as this will result
in degradation in speech quality.
• Also, make sure to set the port of the switching hub that connects to the card to operate
under "Auto Negotiation" mode. This will help assure error-free communication between the
card and the switching hub.
Connecting directly to a router
Ethernet Straight Cable
Router
Switching Hub
PC
RJ45
Ethernet Cross Cable
Router
RJ45

2.2 Cable Connection
20 Getting Started