Panasonic KX-TGP600 User manual

Operating Instructions
SIP Cordless Phone
SIP Cordless Handset
KX-TGP600
KX-TPA60
Model No.
Model No.
KX-TGP600 KX-TPA60 KX-TPA65
SIP Wireless Desk Phone
KX-TPA65
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future
use.
Please use only the batteries provided and charge the batteries for about 6 hours before using
the handset for the first time. For details, see “Charging the Batteries”, Page 82 in this
manual.
Note
RIn this manual, the suffix of each model number is omitted unless necessary.
RThe illustrations such as some keys may differ from the appearance of the actual product.
RCertain products and features described in this document may not be available in your
country or area. Contact your phone system dealer/service provider.
RThe contents and design of the software are subject to change without notice.
Document Version: 2015-02

Outline
This manual describes information about the installation and operation of KX-TGP600, KX-TPA60 and
KX-TPA65.
Related Documentation
RQuick Start Guide
Describes basic information about the installation and safety precautions to prevent personal injury
and/or damage to property.
RAdministrator Guide
Describes detailed information about the configuration and management of this unit.
This guide describes information about the KX-TGP600 only.
Manuals and supporting information are provided on the Panasonic Web site at:
http://panasonic.net/pcc/support/sipphone
For Future Reference
Record the information in the space below for future reference.
Note
RThe serial number of this product may be found on the labels affixed to the following places:
– Base unit (KX-TGP600): the back of the unit
– Handset (KX-TPA60): the inside of the battery compartment on the back of the handset
– Charger (KX-TPA60): the bottom of the charger
– Desk phone (KX-TPA65): the bottom of the phone
You should note the serial numbers of these units in the space provided and retain this manual as a
permanent record of your purchase to aid in identification in the event of theft.
MODEL NO.
SERIAL NO.
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
DEALER’S TEL. NO.
2
Introduction

Important Information
Important Information ..........................................4
For Users in European Countries .......................5
For Users in the United Kingdom ........................5
For Users in Australia and the United
Kingdom ..............................................................6
For Users in New Zealand ..................................6
For Users in the United States ............................6
For Users in Canada ...........................................8
For Best Performance .......................................10
Battery Information (KX-TPA60 only) ...............11
Before Operating the Telephones
Before Operating the Telephones .....................13
Accessory Information ......................................15
Location of Controls ..........................................18
The Display and Icons ......................................29
Adjusting the Volume ........................................40
Incoming/Outgoing Call Log .............................41
Parallel Mode (KX-TPA65 only) ........................42
Setting the Password ........................................43
Key Lock ...........................................................43
Selecting the Display Language .......................44
Entering Characters ..........................................44
Power On/Off (KX-TPA60 only) ........................45
Power Save Mode ............................................45
Basic Operation ................................................45
Making Calls
Making Calls .....................................................47
Basic Calling .....................................................47
Easy Dialing ......................................................48
Making a Multicast Voice Paging Call ...............51
Receiving Calls
Receiving Calls .................................................52
Answering Calls ................................................52
Hands-free Mode ..............................................53
Answering an Intercom Call ..............................54
Silent Mode .......................................................54
Noise Reduction/Voice Clarity (KX-TPA60
only) ..................................................................54
During a Conversation
During a Conversation ......................................56
Before Leaving Your Desk
Call Forwarding/Do Not Disturb ........................61
Listening to Voice Mail Messages (when
connected to the KX-TGP600 only) ..................61
Using the Phonebook
Using the Phonebook .......................................62
Using the Handset Phonebook .........................63
Using the Base Unit Phonebook (when connected
to a base unit other than the KX-TGP600
only) ..................................................................69
Using the Remote Phonebook (when connected to
the KX-TGP600 only) ........................................71
Customizing the Telephone
Customizing the Telephone ..............................72
Installation and Setup
Installation and Setup .......................................79
Connections ......................................................81
Updating the Software ......................................85
Registering/Deregistering a Handset/Desk Phone
to the KX-TGP600 ............................................85
Appendix
Appendix ...........................................................88
3
Table of Contents

Important Information
Data Security
RThis telephone communicates using digital signals that are difficult to intercept. However, it is possible
that the signals could be intercepted by a third party.
RTo avoid unauthorized access to this product:
– Keep the password (e.g., PIN for registration) secret.
– Change the default password.
– Set a password that is random and cannot be easily guessed.
– Change the password regularly.
RThis product can store your private/confidential information. To protect your privacy/confidentiality, we
recommend that you erase the information such as the phonebook or call log from the memory before
you dispose of, transfer or return the product, or have the product repaired.
RSet the password when you register the handset/desk phone to the base unit.
RIt is recommended that you lock the phonebook or call log to prevent stored information from being
leaked when you carry the handset or if the handset is lost.
Information for Users on Collection and Disposal of Old Equipment and used
Batteries
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean
that used electrical and electronic products and batteries should not be mixed with
general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please
take them to applicable collection points, in accordance with your national legislation
and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable
resources and prevent any potential negative effects on human health and the
environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries,
please contact your local municipality, your waste disposal service or the point of sale
where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or
supplier for further information.
Information on Disposal in other Countries outside the European Union
These symbols are only valid in the European Union. If you wish to discard these
items, please contact your local authorities or dealer and ask for the correct method of
disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it
complies with the requirement set by the Directive for the chemical involved.
4
Important Information

For Users in European Countries
The following declaration is applicable to KX-TGP600CE/KX-TGP600UK/KX-TPA60CE/
KX-TPA60UK/KX-TPA65CE/KX-TPA65UK/KX-TPA65X only
This device is a DECT Portable station operating in the frequency band of 1880 MHz to 1900 MHz.
The usage of this device is generally allowed in all EU countries.
Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential
requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for
download by visiting:
http://www.ptc.panasonic.eu
Contact to Authorized Representative:
Panasonic Testing Center
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
Ecodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No.
801/2013.
=======================================
Please visit here: www.ptc.panasonic.eu
click [Downloads]
® Energy related products information (Public)
=======================================
Power consumption in networked standby and guidance are mentioned in the web site above.
For Users in the United Kingdom
RThis unit is designed to be installed under controlled conditions of ambient temperature and a relative
humidity.
RAvoid installing the unit in damp or humid environments, such as bathrooms or swimming pools.
R999 and 112 can be dialed on the product after accessing the outside line for the purpose of making
outgoing calls to the BT emergency (999) and (112) services.
The method for accessing an outside line differs depending on the SIP server. For details, confirm the
features of the SIP server.
5
Important Information

For Users in Australia and the United Kingdom
RThis unit is capable of being used in conjunction with hearing aids fitted with inductive
coil pick-ups. The handset should be held as for normal conversation. For operation,
the hearing aid should be set to its "T" position or as directed in the operating
instructions for the hearing aid.
RThis unit is designed to aid the visually handicapped to locate dial keys and buttons.
For Users in New Zealand
RThis equipment shall not be set to make automatic calls to the Telecom ‘111’ Emergency Service.
PTC General Warning
RThe grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no
endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides
no assurance that any item will work correctly in all respects with another item of Telepermitted
equipment of a different make or model, nor does it imply that any product is compatible with all of
Telecom’s network services.
The Use of IP Networks through the PSTN
RInternet Protocol (IP) by its nature introduces delay into speech signals as each data packet is
formulated and addressed. Telecom Access Standards recommends that suppliers, designers and
installers using this technology for calls to or from the PSTN refer to ITU E Model requirements in the
design of their networks. The overall aim is to minimize delay, distortion and other transmission
impairments, particularly for those calls involving cellular and international networks, which already
suffer extensive delay.
Echo cancellation
REcho cancelers are not normally required in the Telecom PSTN because geographic delays are
acceptable where CPE return loss is maintained within Telepermit limits. However, those private
networks making use of Voice over IP technology are required to provide echo cancellation for all
voice calls. The combined effect of audio/VoIP conversion delay and IP routing delay can cause the
echo cancellation time of ³ 64 ms to be required.
Important Notice
RUnder power failure conditions this appliance may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
RNo “111” or other calls can be made from this device during a mains power failure.
For Users in the United States
FCC and Other Information
Privacy of communications may not be ensured when using this phone.
FCC RF Exposure Warning:
RThis product complies with FCC radiation exposure limits set forth for an uncontrolled environment.
RTo comply with FCC RF exposure requirements, the base unit and KX-TPA65 must be installed and
operated 20 cm (8 inches) or more between the product and all person’s body.
RThis product may not be collocated or operated in conjunction with any other antenna or transmitter.
6
Important Information

RThe handset may be carried and operated with only the specific provided belt-clip. Other non-tested
belt-clips or similar body-worn accessories may not comply and must be avoided.
FCC ID can be found inside the battery compartment or on the bottom of the units.
Note
RThis equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY
NUMBERS:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities during off-peak hours, such as early morning or late evening.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this product.
Hearing Aid Compatibility
This telephone provides magnetic coupling for hearing aids as defined by the FCC in 47 CFR Section
68.316. Use only handsets or other acoustic devices with this equipment that are compliant with the
hearing aid compatibility requirements of FCC Part 68.
When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are
not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional
headset accessory or the speakerphone option (if applicable) when using this phone. Consult your
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate
shielding to RF energy commonly emitted by digital devices.
Compliance with TIA-1083 standard:
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephone handsets identified with
this logo have reduced noise and
interference when used with T-Coil
equipped hearing aids and cochlear
implants.
7
Important Information

For Product Service
RCall 1-800-211-PANA (7262) for the location of your nearest authorized service center.
RPanasonic’s e-mail address for customer inquiries:
[e-mail]
For customers in the USA and Puerto Rico ONLY.
For Users in Canada
Industry Canada Notices and Other Information
This product meets the applicable Industry Canada technical specifications.
Note
RThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause undesired operation of the device.
RPrivacy of communications may not be ensured when using this phone.
RSome wireless telephones operate at frequencies that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference, the wireless telephone should not be placed near, or
on top of, a TV or VCR. If interference is experienced, move the wireless telephone farther away from
the TV or VCR. This will often reduce, or eliminate, interference.
RThis transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
RThis Class B digital apparatus complies with Canadian ICES-003.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this product.
RF Exposure Warning:
RThis product complies with IC radiation exposure limits set forth for an uncontrolled environment.
8
Important Information

RTo comply with IC RF exposure requirements, the base unit and KX-TPA65 must be installed and
operated 20 cm (8 inches) or more between the product and all person’s body.
RThis product may not be collocated or operated in conjunction with any other antenna or transmitter.
RThe handset may be carried and operated with only the specific provided belt-clip. Other non-tested
belt-clips or similar body-worn accessories may not comply and must be avoided.
Compliance with TIA-1083 standard:
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Telephone handsets identified with
this logo have reduced noise and
interference when used with T-Coil
equipped hearing aids and cochlear
implants.
9
Important Information

For Best Performance
Operating Range
RThe range of operation depends on the topography of your office, weather, or usage conditions,
because signals are transmitted between the base unit and the handset/desk phone by radio waves.
RNormally, you get greater range outdoors than indoors. If there are obstacles such as walls, noise may
interfere with your telephone calls. In particular, high metal shelves or reinforced concrete walls will
restrict your operating range.
RA handset/desk phone may not work when it is too far from the base unit depending on the structure of
the building.
RWe strongly suggest you hold the bottom half of the handset to ensure better call quality. Because, the
antenna is located in the upper half of the handset (KX-TPA60 only).
Noise
Occasional noise or interference may occur due to electromagnetic radiation from objects such as
refrigerators, microwave ovens, faxes, TVs, radios, or personal computers. If noise disturbs your
telephone calls, keep the handset/desk phone away from these electrical appliances.
Environment
RKeep the product away from heating appliances and devices that generate electrical noise, such as
fluorescent lamps and motors. These noise sources can interfere with performance of the product.
RDo not place the product in rooms where the temperature is less than 0 °C (32 °F) or greater than
40 °C (104 °F).
RTo avoid damage, charge the battery only in temperatures ranging from 5 °C (41 °F) to 40 °C (104 °F).
RAllow 10 cm (3–15/16 in) clearance around the product for proper ventilation.
RAvoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or direct
sunlight.
RThe apparatus is designed to be installed and operated under controlled conditions of ambient
temperature and a relative humidity.
Routine Care
RUnplug the AC adaptor from the AC outlet and disconnect the Ethernet cable before cleaning.
RWipe the product with a soft cloth.
RDo not clean the product with abrasive powder or with chemical agents such as benzine or thinner.
RDo not use liquid cleaners or aerosol cleaners.
RClean the terminal of the charger periodically.
Placement
RDo not place heavy objects on top of the product.
RCare should be taken so that objects do not fall onto, and liquids are not spilled into, the product.
RPlace the charger on a flat surface.
RPlace the KX-TPA65 in a location where the Signal Strength Indicator shows either Medium (" ") or
Strong (" ").
10
Important Information

Battery Information (KX-TPA60 only)
After batteries are fully charged (at 25 °C [77 °F]):
Operation Operating Time
While Talking
(Backlight off*1, Narrowband Mode) Up to about 11 h
While Talking
(Backlight on*2, Wideband Mode) Up to about 8 h
While not in use (Standby) Up to about 200 h
*1 When the "Talking" setting of "Backlight" is set to "Off". For details, see “Display Option”, Page 95.
*2 When the "Talking" setting of "Backlight" is set to "On". For details, see “Display Option”, Page 95.
ROperating time may be shorter than listed above depending on usage conditions and ambient
temperature.
RThe batteries will drain slowly even while the handset is turned off.
RThe handset can receive calls while charging.
RBattery consumption increases when the handset is out of range (if " " flashes, turn the handset off).
RClean the handset and the charger contacts with a soft, dry cloth once a month. Clean more
often if the unit is subject to grease, dust or high humidity. Otherwise the batteries may not
charge properly.
Low Battery Warning
The batteries need to be charged in the following situations:
RThe battery level indicator displays as empty (" ") and the alarm sounds*1.
R"Charge Battery" is displayed. In this situation, the handset cannot be operated.
*1 If the low battery warning occurs during a conversation, after 1 minute, the conversation will be
disconnected, and after 1 more minute, the handset will turn off.
Replacing the Batteries
If the battery level indicator displays as empty (" ") after using the phone for a short time, even when
the batteries have been fully charged, the batteries should be replaced.
Before replacing the batteries, make sure the low battery warning is displayed, then turn off the power to
prevent memory loss. Replace the batteries and charge the new batteries for about 6 hours.
If you replace the batteries before the low battery warning appears, the battery strength icon may display
an incorrect reading. In this case, use the handset as normal with the new batteries installed.
When the low battery warning is displayed, charge the batteries for about 6 hours. The battery strength
icon will then display the correct reading. To install the batteries, see “Battery Installation”, Page 82.
RPlease use AAA Ni-MH 1.2 V, 630 mAh batteries only. (Contact your phone system dealer/service
provider.)
RThere is a danger of explosion if the batteries are incorrectly replaced.
(For the United States and Canada only)
Nickel metal hydride batteries that are
recyclable power the product you have
purchased. Please call 1-800-8-BATTERY
for information on how to recycle these
batteries.
11
Important Information

Important Notice Concerning the Correct Use and Charging of Ni-MH Batteries
Batteries, due to their construction, undergo some wear and tear. The lifetime of batteries also depends
on correct maintenance. Charging and discharging are the most important factors. You should take
notice of the following to maintain the life of the batteries as long as possible.
Ni-MH batteries have a kind of memory, the "memory effect". If fully charged batteries are used several
times only for 15 minutes in the handset and then recharged, the capacity of the batteries will be reduced
to 15 minutes due to the memory effect. Therefore you should discharge the batteries completely, i.e. use
them in the handset until the battery level indicator displays as empty (" "). Then recharge them as
described in the manual. After the memory effect has occurred, it is possible to achieve almost complete
capacity of the Ni-MH batteries by charging and discharging several times one after another.
Ni-MH batteries can also self-discharge. This self-discharge depends on the ambient temperature. At
temperatures under 0 °C (32 °F), the self-discharge will be the lowest. High humidity and high
temperatures support the self-discharge. Also long-term storage will lead to self-discharge.
CAUTION
RISK OF EXPLOSION IF BATTERIES ARE REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
12
Important Information

Before Operating the Telephones
System Overview
<When the base unit is a KX-TGP600>
The KX-TGP600 is a SIP Cordless Phone, which consists of a base unit, a cordless handset and a
wireless desk phone, and has the following features. The handset is the same as the KX-TPA60 and the
desk phone is the same as the KX-TPA65.
RExpandable to cordless handsets/desk phones [KX-TPA60, KX-TPA65, KX-UDT*1 series (except for
KX-UDT111)].
Up to 8 phones in total.
RUp to 8 simultaneous calls (Narrowband mode), or up to 4 simultaneous calls (Wideband mode)
RHigh quality sound using noise reduction and error correction technology
RYou can increase the signal range of the base unit by using a KX-A406.
*1 For KX-UDT series, Software File Version 06.000 or later
KX-UDT series*1
KX-TPA65
KX-TPA60
KX-TGP600
KX-A406 KX-TPA60
: Internet
13
Before Operating the Telephones

<When the base unit is not a KX-TGP600>
The KX-TPA60 and KX-TPA65 support the CAT-iq (Cordless Advanced Technology-internet and quality)
2.0 standard and can be connected and used with any base unit that supports this standard. This manual
describes how to connect to a base unit other than the KX-TGP600, but the availability of certain
features, and the specifications of certain settings and operations will depend on the base unit being
used.
KX-TPA65
KX-TPA60
: Internet
: Base unit other than KX-TGP600
14
Before Operating the Telephones

Accessory Information
Included Accessories
KX-TGP600
AC adaptor for Base unit: 1
DC Output: 6.5 V
Model No. Part No.
KX-TGP600/KX-TGP600C/
KX-TGP600LA
PQLV219
KX-TGP600AL PQLV219AL
KX-TGP600CE/KX-TGP600RU PQLV219CE
KX-TGP600LC PQLV219BX
KX-TGP600UK PQLV219E
AC adaptor for Charger: 1*1
DC Output: 5.5 V
Model No. Part No.
KX-TPA60/KX-TPA60C/
KX-TPA60LA PNLV226
KX-TPA60AL PNLV226AL
KX-TPA60CE/KX-TPA60RU PNLV226CE
KX-TPA60LC PNLV226BX
KX-TPA60UK PNLV226E
Charger: 1 Batteries*2: 2 Belt Clip: 1
Ethernet Cable: 1 Screws: 2
Washers: 2
*1 The AC adaptor comes attached to the charger.
*2 Rechargeable AAA Ni-MH 1.2 V, 630 mAh batteries
15
Before Operating the Telephones

KX-TPA60
AC adaptor for Charger: 1
DC Output: 5.5 V
Model No. Part No.
KX-TPA60/KX-TPA60C/
KX-TPA60LA PNLV226
KX-TPA60AL PNLV226AL
KX-TPA60CE/KX-TPA60RU PNLV226CE
KX-TPA60LC PNLV226BX
KX-TPA60UK PNLV226E
Charger: 1 Batteries*1: 2 Belt Clip: 1
*1 Rechargeable AAA Ni-MH 1.2 V, 630 mAh batteries
KX-TPA65
AC adaptor for Desk phone: 1
DC Output: 6.5 V
Model No. Part No.
KX-TPA65/KX-TPA65C/
KX-TPA65LA
PQLV219
KX-TPA65AL PQLV219AL
KX-TPA65CE/KX-TPA65RU PQLV219CE
KX-TPA65LC PQLV219BX
KX-TPA65UK PQLV219E
Handset Cord: 1 Handset: 1 Stand: 1
Note
For users in the United States only
To order accessories, call toll-free 1-800-332-5368.
16
Before Operating the Telephones

Optional Accessories
KX-TPA65
Item Model No.
Wall mount kit KX-TPA65/KX-TPA65C:
KX-A440
KX-TPA65AL/KX-TPA65CE/KX-TPA65LA/KX-TPA65LC/
KX-TPA65RU/KX-TPA65UK:
KX-A440X
17
Before Operating the Telephones

Location of Controls
Base Unit (KX-TGP600)
Status Indicator
Status Meaning
Color Light pattern
Green On RThe base unit is connected to the Internet. The startup
process is complete and you may now make and receive
internet calls.
Slow Flashing RThe base unit is being used for a call.
RThe base unit is downloading data. Do not disconnect
the Ethernet cable or AC adaptor from the base unit until
the STATUS indicator stops flashing and lights in steady
green.
Quick
Flashing
RThe handset/desk phone is busy.
Red On RWhen the base unit is turned on, the STATUS indicator
lights in red for about 40 seconds.
Slow Flashing RThe base unit is registering a handset/desk phone.
Quick
Flashing
RThe base unit is paging handsets/desk phones (by using
the handset locator button).
18
Before Operating the Telephones

Amber On RThe base unit’s IP address may conflict with the IP
addresses of other devices on your local network.
Contact your administrator for further information.
Slow Flashing RThe base unit is obtaining an IP address or is obtaining
configurations. Please wait.
RThe base unit is registering with your phone system.
Please wait
RIf the STATUS indicator continues flashing, check the
following:
– Network settings may not be correct. Contact your
administrator.
– Many installation issues can be resolved by resetting
all the equipment. First, shut down your modem,
router, hub, base unit, and computer. Then turn the
devices back on one at a time in this order: modem,
router, hub, base unit, computer.
– If you cannot access Internet Web pages using your
computer, check to see if your phone system is having
connection issues in your area.
– For more troubleshooting help, contact your
administrator.
Quick
Flashing
RUnplug the base unit’s AC adaptor to reset the unit, then
reconnect the AC adaptor. If the STATUS indicator is still
flashing rapidly, there may be a problem with the base
unit hardware. Contact your phone system dealer/
service provider.
Slow switching
(RedaGreenaAmber
aOff)
The base unit is in maintenance mode. Turn the base unit
off and then back on again.
Quick switching
(RedaGreenaAmber
aOff)
The base unit is restarting. Wait a moment.
Off — RThe base unit power is off.
RThe Ethernet cable is not connected properly. Connect it.
RYour network devices (hub, router, etc.) are turned off.
Check the LEDs for the link status of the devices.
Note
RThe indicator flashing patterns are as follows:
– Slow Flashing: 60 times per minute
– Quick Flashing: 240 times per minute
Handset locator button
You can locate a misplaced handset/desk phone by paging it.
If you press the button again, or after 60 seconds have passed, the page to the handset/desk phone
will be stopped.
You can also register the handset/desk phone to the base unit by pressing and holding the button for
about 3 seconds.
For details, see “Handset/desk phone registration using the base unit”, Page 85.
19
Before Operating the Telephones

Handset (KX-TPA60)
[Back View]
(KX-TPA60 only) (KX-TPA60C only) (KX-TPA60RU only)
(All other models)
Ringer/Charge/Message Indicator
Status Meaning
Color Light pattern
Red On Charging
Slow Flashing There is a new missed call or voice mail.
Quick Flashing Receiving a call
Off — Fully charged or the handset is not connected to the charger.
20
Before Operating the Telephones