Panasonic KX-NS1000 User manual

Pure IP-PBX
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-NS1000: PCMPR Software File Version 001.00000 or later
Model No. KX-NS1000
Getting Started

Table of Contents
1Before Installation ....................................................................................3
1.1 Outline ................................................................................................................................4
1.2 For Your Safety .................................................................................................................5
1.3 Unpacking ..........................................................................................................................7
2 Installation ................................................................................................9
2.1 Opening/Closing the Top Cover ....................................................................................10
2.2 Installing DSP Cards .......................................................................................................13
2.3 Frame Earth Connection ................................................................................................14
2.4 Connecting to the LAN ...................................................................................................15
2.4.1 Connecting the PBX to the LAN .....................................................................................15
2.4.2 Connecting the IP Telephones to the LAN .....................................................................16
3 Before Programming .............................................................................19
3.1 Starting the PBX ..............................................................................................................20
3.2 Connecting the PC ..........................................................................................................23
3.3 Starting Web Maintenance Console ..............................................................................25
4 Programming ..........................................................................................27
4.1 Programming the PBX ....................................................................................................28
4.1.1 Easy Setup Wizard .........................................................................................................28
4.1.2 Installing the Virtual IP Cards to the PBX .......................................................................32
4.1.3 Installing Additional Activation Keys ...............................................................................32
4.2 Programming SIP Trunks ...............................................................................................34
4.3 Programming the Virtual Extension Cards and IP Telephones ..................................36
4.3.1 Assigning IP Addressing Information .............................................................................36
4.3.2 Registering IP Telephones .............................................................................................49
5 Confirming the Connection ...................................................................55
5.1 Making and Receiving Calls ...........................................................................................56
2 Getting Started
Table of Contents

Section 1
Before Installation
Getting Started 3

1.1 Outline
This manual provides basic information about starting the PBX and using IP telephones.
Note
•In this manual, the suffix of each model number (e.g., KX-NS1000NE) is omitted unless necessary.
•In this manual, terms are defined as follows:
IP-PT
IP Proprietary Telephone
SIP extension
Extensions of the PBX which use Session Initiation Protocol for communication.
SIP phone
KX-UT series SIP phone
IP conferencing phone (e.g., KX-NT700)
Third party SIP phone (SIP hardphones/SIP softphones)
4 Getting Started
1.1 Outline

1.2 For Your Safety
To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.
The following symbols classify and describe the level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
This notice means that misuse could result in death
or serious injury.
CAUTION
This notice means that misuse could result in injury
or damage to property.
The following types of symbols are used to classify and describe the type of instructions to be
observed.
This symbol is used to alert users to a specific operating procedure that must not be performed.
This symbol is used to alert users to a specific operating procedure that must be followed in
order to operate the unit safely.
Getting Started 5
1.2 For Your Safety

WARNING
•Proper earthing (connection to earth) is very important to reduce the risk to the user of electrocution or to
protect the PBX from the bad effects of external noise in the case of a lightning strike.
•The earthing wire of the AC cable has an effect against external noise and lightning strikes, but it may not
be enough to protect the PBX and to ensure electromagnetic compatibility. A permanent connection
between earth and the earth terminal of the PBX must be made.
•Make sure that the AC outlet is properly earthed, then securely connect the 3-pin AC plug including the
earthed pin.
CAUTION
•When installing or removing the optional service cards, do not put pressure on any parts of the mother
board. Doing so may result in damage to the PBX.
•Once you have started the PBX, if you unplug the PBX, do not initialise it again as described in "System
Initialisation Procedure". Otherwise, your programmed data will be cleared.
•When opening the top cover, the power switch must be turned off.
•For safety reasons, close the top cover and tighten the screws before operating the PBX.
•For earthing wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor
must be more than 0.75 mm2 or 18 AWG.
•Use only the AC power cord included with the PBX.
•Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or wearing
an earthing strap. Failure to do so may cause the PBX to malfunction due to static electricity.
•When installing or removing the optional service cards, the power switch must be turned off.
•The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near
the equipment and is easily accessible.
•To the Administrator or Installer regarding the system password
1. Please provide all system passwords to the customer.
2. To avoid unauthorised access and possible abuse of the PBX, keep the passwords secret, and inform
the customer of the importance of the passwords, and the possible dangers if they become known to
others.
3. The PBX has default passwords preset. For security, change these passwords the first time that you
programme the PBX.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorised access. For a list of numbers and characters that can be used in system
passwords, refer to "1.1.3 Entering Characters" in the PC Programming Manual.
6 Getting Started
1.2 For Your Safety

1.3 Unpacking
Check the package contents.
Main Unit ´ 1
CD-ROM (including manuals, etc.) ´ 1
AC Power Cord*1 ´ 1 Screw ´ 6 19-inch Rack Attachment
Bracket ´ 2
Hook Clip ´ 1
*1 The type of the AC power cord may vary depending on the country/area of use.
The KX-NS1000BX and KX-NS1000XE are supplied with 2 types of AC power cord. Please use whichever is appropriate for the
country/area.
Necessary items (not supplied):
•Earthing wire for PBX earth connection.
•Ethernet straight cables*1 for the LAN and PC connections.
•RJ45 connectors for the LAN and PC connections by Ethernet straight cables.
•Switching hubs and routers for VoIP network configuration.
*1 The cables should be 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher, or 1000BASE-T CAT 5e (Enhanced Category 5) or
higher.
Getting Started 7
1.3 Unpacking

8 Getting Started
1.3 Unpacking

Section 2
Installation
Getting Started 9

2.1 Opening/Closing the Top Cover
Opening the Top Cover
CAUTION
When opening the top cover, the power switch must be turned off.
1. Confirm that the power switch is turned off.
Power Switch
Note
In order to turn off the PBX’s power, a system shutdown using Web Maintenance Console must first
be performed. For details, refer to "5.5 System Control—System Shutdown" in the PC Programming
Manual.
2. Turn the screws anticlockwise to loosen.
10 Getting Started
2.1 Opening/Closing the Top Cover

3. Slide the top cover then lift it off.
4. Remove the support bar from the PBX.
Closing the Top Cover
1. Place the support bar onto the PBX.
Getting Started 11
2.1 Opening/Closing the Top Cover

2. Place the top cover onto the PBX. Then slide the top cover until it closes properly.
3. Turn the screws clockwise to tighten.
CAUTION
For safety reasons, close the top cover and tighten the screws before operating the PBX.
12 Getting Started
2.1 Opening/Closing the Top Cover

2.2 Installing DSP Cards
CAUTION
•Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or
wearing an earthing strap. Failure to do so may cause the PBX to malfunction due to static electricity.
•When installing or removing the optional service cards, the power switch must be turned off.
•When installing or removing the optional service cards, do not put pressure on any parts of the mother
board. Doing so may result in damage to the PBX.
Note
Make sure the AC power cord is not connected to the AC inlet of the PBX.
A DSP card is a digital signal processor card with DSP resources that can be used for VoIP calls, conferences,
the Unified Messaging feature, and the DISA/OGM feature. The DSP cards are compliant with ITU-T G.
729A and G.711 codec methods.
Depending on the amount of your DSP resource needs, DSP S, DSP M, or DSP L cards can be installed. Up
to 2 DSP cards can be installed on the mother board.
To operate the PBX, at least one DSP S, DSP M, or DSP L card must be installed in one of the DSP card slots.
inside
DSP Card
Screws
DSP Card
inside
DSP Card Slot 2DSP Card Slot 1
Note
•The DSP Resource Advisor can be used to calculate DSP resource usage easily. For details, refer to
"9.32.1.1 PBX Configuration—Configuration—DSP Resource—Setting—DSP Resource Advisor" in
the PC Programming Manual.
•For details about the number of resources provided by each type of DSP card, refer to "4.3.3 DSP S
Card (KX-NS0110), DSP M Card (KX-NS0111), DSP L Card (KX-NS0112)" in the Installation Manual.
•For information about installing other optional service cards, refer to the Installation Manual.
Getting Started 13
2.2 Installing DSP Cards

2.3 Frame Earth Connection
1. Loosen the screw.
2. Insert an earthing wire (user-supplied).
3. Tighten the screw.
4. Connect the earthing wire to earth.
Screw
Earthing wire
To earth
WARNING
•Proper earthing (connection to earth) is very important to reduce the risk to the user of
electrocution or to protect the PBX from the bad effects of external noise in the case of a
lightning strike.
•The earthing wire of the AC cable has an effect against external noise and lightning strikes, but
it may not be enough to protect the PBX and to ensure electromagnetic compatibility. A
permanent connection between earth and the earth terminal of the PBX must be made.
CAUTION
For earthing wire, green-and-yellow insulation is required, and the cross-sectional area of the conductor
must be more than 0.75 mm2 or 18 AWG.
Notice
Be sure to comply with applicable local regulations (e.g., laws, guidelines).
14 Getting Started
2.3 Frame Earth Connection

2.4 Connecting to the LAN
2.4.1 Connecting the PBX to the LAN
Refer to the following procedure to connect the PBX to the LAN.
When the PBX is connected to the LAN for the first time, you must assign IP addressing information to the
PBX. Refer to "4.1 Programming the PBX" for instructions.
Note
Make sure to set the port of the switching hub that connects to the PBX to operate under "Auto
Negotiation" mode.
Connecting the PBX to a Switching Hub
1. Connect the cable to the LAN port of the PBX.
2. Connect the other end of the cable to the switching hub.
IP Softphone
LAN Port
Ethernet Cable
Router
Switching Hub
PC
IP-PT
with 2 ports
Switching Hub
SIP Phone
Getting Started 15
2.4.1 Connecting the PBX to the LAN

2.4.2 Connecting the IP Telephones to the LAN
When an IP telephone is connected to the LAN and power is supplied for the first time, you will be prompted
to set network parameters. The network parameters must be set for the IP telephone before it can be used.
Refer to "4.3 Programming the Virtual Extension Cards and IP Telephones" for instructions.
Connecting an IP Telephone to a Switching Hub
When connecting an IP telephone to the LAN, connect it to a switching hub.
Note
Since an IP softphone is installed and operates on a PC, the PC must be connected to the LAN to use the
IP softphone on the network.
The diagram below is for connecting an IP-PT to a switching hub. For SIP phones, refer to the documentation
of your SIP phone.
Example: KX-NT346
Ethernet Straight Cable
To a Switching Hub
16 Getting Started
2.4.2 Connecting the IP Telephones to the LAN

Connecting an AC Adaptor to an IP Telephone
IP-PTs and some SIP phones comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is
available on your network, these IP telephones can receive the necessary power supply from the network
through the network cable. In this case, no AC adaptor is needed for the IP telephones.
However, if PoE is not available, you will need to connect an AC adaptor to the IP telephone.
Note
Use only the specified type of AC adaptor for each IP telephone. For details, refer to the documentation of
your IP telephone.
Example: KX-NT346
AC Adaptor Cord
To Wall Socket
Getting Started 17
2.4.2 Connecting the IP Telephones to the LAN

18 Getting Started
2.4.2 Connecting the IP Telephones to the LAN

Section 3
Before Programming
Getting Started 19

3.1 Starting the PBX
WARNING
Make sure that the AC outlet is properly earthed, then securely connect the 3-pin AC plug including
the earthed pin.
CAUTION
•Use only the AC power cord included with the PBX.
•Before touching the product (PBX, cards, etc.), discharge static electricity by touching ground or
wearing an earthing strap. Failure to do so may cause the PBX to malfunction due to static electricity.
•Once you have started the PBX, if you unplug the PBX, do not initialise it again as described in "System
Initialisation Procedure". Otherwise, your programmed data will be cleared.
•The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located
near the equipment and is easily accessible.
Note
An Uninterruptible Power Supply (UPS) can be connected to the PBX. A UPS provides temporal power to
the PBX in the event of power failure. If the recommended UPS is connected to the PBX and a power
failure occurs, the PBX can perform automatic shutdown to prevent data loss or corruption when the UPS
battery ratio is at a specified rate. For more information about UPSs, refer to the Installation Manual.
Installing the Hook Clip for the AC Power Cord
1. Insert the hook clip into the hook clip hole.
Note
Use only the hook clip included with the PBX.
20 Getting Started
3.1 Starting the PBX