Panasonic KX-NS1000 Owner's manual

Document Version 2016-03
PC Programming Manual
Pure IP-PBX
Model No. KX-NS1000
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.
KX-NS1000: PCMPR Software File Version 004.40000 or later

Introduction
About this Programming Manual
The PC Programming Manual is designed to serve as a system programming reference for the Panasonic
Pure IP-PBX. It explains how to program this PBX using Web Maintenance Console.
The PC Programming Manual is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX.
Section 2, Introduction of Web Maintenance Console
Explains the layout and menus of Web Maintenance Console.
Sections 3 – 28, Web Maintenance Console Operating Instructions
Serves as reference operating instructions when using Web Maintenance Console to program the PBX.
Section 29, Appendix
Provides a list of changes from previous software versions of the PBX.
Feature Programming References
Provides a list of all related programming items for each feature.
References Found in the PC Programming Manual
Programming Manual References
Related sections of the PC Programming Manual are listed for your reference.
Feature Manual References
The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many features and
facilities. Sections from the Feature Manual are listed throughout this manual for your reference.
Installation Manual References
The Installation Manual provides instructions detailing the installation and maintenance of the PBX. Sections
from the Installation Manual are listed throughout this manual for your reference.
Links to Other Pages and Manuals
If you are viewing this manual with a PC, certain items are linked to different sections of this and other PBX
manuals. Click on a link to jump to that section.
Linked items include:
•Installation Manual References
•PC Programming Manual References
•Feature Manual References
Trademarks
•Microsoft, Outlook, Internet Explorer, Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
•Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
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Introduction

•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
Notice
•During a long programming session, it is highly recommended that you periodically save the system data
to the Storage Memory Card. If the PBX undergoes a sudden power failure or if the system is reset for
some reason, all the system data in RAM will be lost. However, if system data has been saved to the
Storage Memory Card, it can be easily reloaded.
•To save the system data to the Storage Memory Card, (1) click the button on the Home screen of Web
Maintenance Console before resetting the PBX or turning off the power, or (2) logout from Web
Maintenance Console so that the PBX automatically saves the system data.
NOTES
•The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of
this manual. To confirm the software version of your PBX, see How do I confirm the software version
of the PBX or installed cards? in Maintenance Console Software in 2.3 Frequently Asked Questions
(FAQ).
•Some optional hardware, software, and features are not available in some areas, or for some PBX models.
Please consult your certified Panasonic dealer for more information.
•Product specifications, including text displayed by the software, are subject to change without notice.
•Operation of the KX-NTV series depends on the PBX software file version and the firmware version of the
KX-NTV series.
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Introduction

Table of Contents
1Overview .................................................................................................13
1.1 Introduction .....................................................................................................................14
1.1.1 For Your Safety ..............................................................................................................14
1.1.2 Introduction .....................................................................................................................17
1.1.3 Entering Characters .......................................................................................................18
1.2 PC Programming .............................................................................................................19
1.2.1 Starting Web Maintenance Console ...............................................................................19
1.2.2 PC Programming Using Off-line Mode ...........................................................................23
1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode ................................................28
1.2.3 PBX Configuration Types ...............................................................................................29
1.2.3.1 One-look Networking Survivability ...............................................................................31
2 Introduction of Web Maintenance Console .........................................33
2.1 Introduction .....................................................................................................................34
2.1.1 Web Maintenance Console Accounts ............................................................................34
2.1.2 Access Levels ................................................................................................................36
2.1.3 Logging in to Web Maintenance Console .......................................................................40
2.1.4 Easy Setup Wizard .........................................................................................................41
2.1.5 Software Interface ..........................................................................................................42
2.1.6 Card Status ....................................................................................................................47
2.1.7 Extension Number Setting ..............................................................................................48
2.2 Logout ..............................................................................................................................50
2.3 Frequently Asked Questions (FAQ) ..............................................................................51
3 Web Maintenance Console Home Screen ............................................61
3.1 Home Screen ...................................................................................................................62
3.1.1 Home Screen—Add Site Wizard ....................................................................................66
4 Status ......................................................................................................69
4.1 Status—Equipment Status .............................................................................................70
4.1.1 Status—Equipment Status—UPS ..................................................................................70
4.1.2 Status—Equipment Status—CS Information ..................................................................71
4.1.3 Status—Equipment Status—PS Information ..................................................................72
4.1.4 Status—Equipment Status—UM Port status ..................................................................73
4.1.5 Status—Equipment Status—USB ..................................................................................74
5 System Control .......................................................................................75
5.1 System Control—Program Update ................................................................................76
5.1.1 System Control—Program Update—Download Program File ........................................78
5.1.2 System Control—Program Update—Update Program File ............................................80
5.1.3 System Control—Program Update—Plug and Update ..................................................82
5.2 System Control—MOH ....................................................................................................83
5.2.1 System Control—MOH—Install ......................................................................................83
5.2.2 System Control—MOH—Delete .....................................................................................84
5.2.3 System Control—MOH—Status / Backup ......................................................................85
5.3 System Control—FAX Card ............................................................................................86
5.4 System Control—System Reset ....................................................................................87
5.5 System Control—System Shutdown .............................................................................88
6 Tool ..........................................................................................................89
6.1 Tool—System Data Backup ...........................................................................................90
6.1.1 Tool—System Data Backup—Backup to USB ...............................................................90
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6.1.2 Tool—System Data Backup—Backup to NAS ...............................................................91
6.2 Tool—NDSS Link Data Clear ..........................................................................................92
6.3 Tool—Call Pickup for My Group ....................................................................................93
6.4 Tool—Extension List View .............................................................................................94
6.5 Tool—Import ....................................................................................................................95
6.6 Tool—Export ..................................................................................................................100
6.7 Tool—Screen Customize ..............................................................................................101
6.8 Tool—UM Data Backup .................................................................................................102
6.8.1 Tool—UM Data Backup—Manual Backup ...................................................................103
6.8.2 Tool—UM Data Backup—Scheduled Backup ..............................................................104
6.9 Tool—UM Data Restore ................................................................................................105
6.10 Tool—UM Backup History ............................................................................................107
6.11 Tool—DXDP All OUS .....................................................................................................108
6.12 Tool—Contact information ...........................................................................................109
6.13 Tool—UT Option Setting ..............................................................................................110
6.14 Tool—URL Information .................................................................................................111
7 Utility .....................................................................................................113
7.1 Utility—Diagnosis .........................................................................................................114
7.1.1 Utility—Diagnosis—Card Diagnosis .............................................................................114
7.1.2 Utility—Diagnosis—Ping ..............................................................................................117
7.2 Utility—File ....................................................................................................................118
7.2.1 Utility—File—File Transfer PC to PBX .........................................................................118
7.2.2 Utility—File—File Transfer PBX to PC .........................................................................119
7.2.3 Utility—File—File View .................................................................................................120
7.2.4 Utility—File—File Delete ..............................................................................................121
7.2.5 Utility—File—Message File Transfer PC to PBX ..........................................................122
7.2.6 Utility—File—Message File Transfer PBX to PC ..........................................................123
7.3 Utility—Log ....................................................................................................................124
7.3.1 Utility—Log—Error Log ................................................................................................124
7.3.2 Utility—Log—Syslog .....................................................................................................127
7.3.3 Utility—Log—Web-MC Event Log ................................................................................128
7.3.4 Utility—Log—UM System Log ......................................................................................129
7.4 Utility—Monitor/Trace ...................................................................................................130
7.4.1 Utility—Monitor/Trace—ISDN/QSIG Protocol Trace ....................................................130
7.4.2 Utility—Monitor/Trace—V-IPGW16 Protocol Trace ......................................................131
7.4.3 Utility—Monitor/Trace—V-SIPGW16 Protocol Trace ...................................................132
7.4.4 Utility—Monitor/Trace—CS Status Monitor—Air Sync Group ......................................133
7.4.5 Utility—Monitor/Trace—CS Status Monitor—LAN Sync Group ...................................134
7.4.6 Utility—Monitor/Trace—Fax - Protocol Trace ...............................................................136
7.4.7 Utility—Monitor/Trace—Fax - Task sequence Trace ...................................................137
7.4.8 Utility—Monitor/Trace—UM System Trace (Internal) ...................................................138
7.4.9 Utility—Monitor/Trace—T1 Signaling Bit Monitor .........................................................139
7.4.10 Utility—Monitor/Trace—T1 Line Trace .........................................................................140
7.5 Utility—Report ...............................................................................................................141
7.5.1 Utility—Report—Digital Trunk Error Report ..................................................................141
7.5.2 Utility—Report—IP Extension Statistical Information ...................................................142
7.5.3 Utility—Report—UM View Reports ...............................................................................143
7.5.4 Utility—Report—E-mail Report .....................................................................................146
7.5.5 Utility—Report—IP-CS Information ..............................................................................147
7.5.5.1 Utility—Report—IP-CS Information—IP-CS Statistical Information ...........................147
7.5.5.2 Utility—Report—IP-CS Information—LAN Sync Information .....................................148
7.5.5.3 Utility—Report—IP-CS Information—PS Call Disconnect Log ..................................151
7.6 Utility—Activation Key Installation ..............................................................................152
7.7 Utility—Email Notification ............................................................................................153
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7.7.1 Utility—Email Notification—Alert ..................................................................................153
7.7.2 Utility—Email Notification—System Analysis ...............................................................155
7.7.3 Utility—Email Notification—Test Email .........................................................................156
7.8 Utility—Command .........................................................................................................157
7.8.1 Utility—Command—UM Command ..............................................................................157
7.8.2 Utility—Command—Router Command ........................................................................157
7.9 Utility—UM – System Prompts Customization ...........................................................158
7.10 Utility—Automatic Two-way Recording ......................................................................160
7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting .......................................160
7.10.2 Utility—Automatic Two-way Recording—Extension Setting .........................................161
7.10.3 Utility—Automatic Two-way Recording—Extension Setting List ..................................162
7.10.4 Utility—Automatic Two-way Recording—Maintenance ................................................166
7.11 Utility—UM - System Maintenance ..............................................................................167
7.12 Utility—CS-Web Connection ........................................................................................168
7.13 Utility—Flash ROM ID Information ..............................................................................169
8 Users .....................................................................................................171
8.1 Users—User Profiles ....................................................................................................172
8.1.1 Users—User Profiles—Advanced setting .....................................................................175
8.2 Users—Add User ...........................................................................................................181
8.2.1 Users—Add User—Single User ...................................................................................181
8.2.2 Users—Add User—Multiple Users ...............................................................................185
8.3 Users—Automatic Two-way Recording ......................................................................186
8.3.1 Users—Automatic Two-way Recording—Edit a Recording .........................................186
8.3.2 Users—Automatic Two-way Recording—Record List ..................................................187
8.4 Users—ICDG Management ...........................................................................................188
8.4.1 Users—ICDG Management—Group Monitor ...............................................................188
8.4.2 Users—ICDG Management—ACD Report ..................................................................192
8.4.3 Users—ICDG Management—ACD Scheduled Export .................................................201
8.4.4 Users—ICDG Management—ACD Export History .......................................................202
9 PBX Configuration—[1] Configuration ...............................................203
9.1 PBX Configuration—[1-1] Configuration—Slot ..........................................................204
9.2 PBX Configuration—[1-1] Configuration—Slot—Summary ......................................208
9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status .................213
9.4 PBX Configuration—[1-1] Configuration—Slot—System Property ..........................217
9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property ................................235
9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main .........................235
9.5.2 PBX Configuration—[1-1] Configuration—Slot—Site Property—FAX Card .................278
9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM ......................279
9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property ........................283
9.7 PBX Configuration—[1-1] Configuration—Slot—UM Port Property .........................286
9.8 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type
View ................................................................................................................................288
9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property ...........289
9.10 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Card Property ...........296
9.11 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Port Property ............297
9.12 PBX Configuration—[1-1] Configuration—Slot—V-IPGW16—Shelf Property .........333
9.12.1 PBX Configuration—[1-1] Configuration—Slot—V-IPGW16—Shelf Property—GK
Settings ........................................................................................................................350
9.12.2 PBX Configuration—[1-1] Configuration—Slot—Shelf Property - Virtual IP Gateway—Hunt
Pattern ..........................................................................................................................351
9.13 PBX Configuration—[1-1] Configuration—Slot—V-IPGW16—Port Property ...........353
9.14 PBX Configuration—[1-1] Configuration—Slot—V-IPEXT32—Card Property .........355
9.15 PBX Configuration—[1-1] Configuration—Slot—V-IPEXT32—Port Property ..........360
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9.16 PBX Configuration—[1-1] Configuration—Slot—V-SIPEXT32—Card Property ......377
9.17 PBX Configuration—[1-1] Configuration—Slot—V-SIPEXT32—Port Property .......379
9.18 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Card Property .............390
9.19 PBX Configuration—[1-1] Configuration—Slot—V-IPCS4—Port Property ..............394
9.20 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Card Property .......405
9.21 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Port Property ........408
9.22 PBX Configuration—[1-1] Configuration—Slot— SLC2 - Card Property .................423
9.23 PBX Configuration—[1-1] Configuration—Slot—SLC2 - Port Property ...................427
9.24 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type ...........429
9.25 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port ............437
9.26 PBX Configuration—[1-1] Configuration—Slot—Card Property - PRI type .............441
9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port ..............452
9.28 PBX Configuration—[1-1] Configuration—Slot—Legacy-GW1/Legacy-GW2 ..........464
9.28.1 PBX Configuration—[1-1] Configuration—Slot—Legacy-GW1/Legacy-GW2—Card
Property - OPB3 ...........................................................................................................466
9.29 PBX Configuration—[1-1] Configuration—Slot—DOORPHONE Card—Card
Property .........................................................................................................................468
9.30 PBX Configuration—[1-2] Configuration—Portable Station .....................................470
9.31 PBX Configuration—[1-3] Configuration—Option .....................................................474
9.32 PBX Configuration—[1-4] Configuration—Clock Priority .........................................476
9.33 PBX Configuration—[1-5] Configuration—DSP Resource ........................................477
9.33.1 PBX Configuration—[1-5-1] Configuration—DSP Resource—Setting .........................477
9.33.1.1 PBX Configuration—[1-5-1] Configuration—DSP Resource—Setting—DSP Resource
Advisor .......................................................................................................................481
9.33.2 PBX Configuration—[1-5-2] Configuration—DSP Resource—Usage ..........................482
10 PBX Configuration—[2] System .........................................................483
10.1 PBX Configuration—[2-1] System—Date & Time .......................................................484
10.1.1 PBX Configuration—[2-1-1] System—Date & Time—Date & Time Setting .................484
10.1.2 PBX Configuration—[2-1-2] System—Date & Time—SNTP / Daylight Saving ............485
10.1.2.1 PBX Configuration—[2-1-2] System—Date & Time—SNTP / Daylight Saving—Daylight
Saving ........................................................................................................................488
10.2 PBX Configuration—[2-2] System—Operator & BGM ...............................................490
10.3 PBX Configuration—[2-3] System—Timers & Counters ...........................................492
10.4 PBX Configuration—[2-4] System—Week Table ........................................................513
10.4.1 PBX Configuration—[2-4] System—Week Table—Time Setting .................................513
10.5 PBX Configuration—[2-5] System—Holiday Table ....................................................516
10.6 PBX Configuration—[2-6] System—Numbering Plan ................................................519
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main ....................................519
10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial ...........................549
10.6.3 PBX Configuration—[2-6-3] System—Numbering Plan—B/NA DND Call
Feature .........................................................................................................................551
10.7 PBX Configuration—[2-7] System—Class of Service ................................................555
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings ......................555
10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block .............574
10.7.3 PBX Configuration—[2-7-3] System—Class of Service—Internal Call Block ...............575
10.8 PBX Configuration—[2-8] System—Ring Tone Patterns ...........................................576
10.8.1 PBX Configuration—[2-8-1] System—Ring Tone Patterns—Call from CO ..................576
10.8.2 PBX Configuration—[2-8-2] System—Ring Tone Patterns—Call from
DOORPHONE ..............................................................................................................577
10.8.3 PBX Configuration—[2-8-3] System—Ring Tone Patterns—Call from Others ............578
10.9 PBX Configuration—[2-9] System—System Options ................................................581
10.10 PBX Configuration—[2-10] System—Extension CID Settings ..................................614
10.11 PBX Configuration—[2-11] System—Audio Gain ......................................................618
10.11.1 PBX Configuration—[2-11-1] System—Audio Gain—Paging/MOH .............................618
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10.11.2 PBX Configuration—[2-11-2] System—Audio Gain—Card ..........................................621
11 PBX Configuration—[3] Group ...........................................................623
11.1 PBX Configuration—[3-1] Group—Trunk Group ........................................................624
11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings ..............................624
11.1.2 PBX Configuration—[3-1-2] Group—Trunk Group—Local Access Priority ..................630
11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification .................631
11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialing Plan ................................637
11.1.4.1 PBX Configuration—[3-1-4] Group—Dialing Plan—Auto Assign ..............................639
11.2 PBX Configuration—[3-2] Group—User Group ..........................................................640
11.3 PBX Configuration—[3-3] Group—Call Pickup Group ..............................................642
11.3.1 PBX Configuration—[3-3] Group—Call Pickup Group—All Setting ..............................644
11.4 PBX Configuration—[3-4] Group—Paging Group ......................................................646
11.4.1 PBX Configuration—[3-4] Group—Paging Group—All Setting ....................................648
11.4.2 PBX Configuration—[3-4] Group—Paging Group—External Pager .............................650
11.5 PBX Configuration—[3-5] Group—Incoming Call Distribution Group .....................651
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Settings ........................................................................................................................651
11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Settings—Member List ..............................................................................................666
11.5.2 PBX Configuration—[3-5-2] Group—Incoming Call Distribution Group—Queuing Time
Table ............................................................................................................................669
11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution
Group—Miscellaneous .................................................................................................670
11.5.4 PBX Configuration–[3-5-4] Group—Incoming Call Distribution Group—ACD
Supervisor ....................................................................................................................676
11.6 PBX Configuration—[3-6] Group—Extension Hunting Group ..................................677
11.6.1 PBX Configuration—[3-6] Group—Extension Hunting Group—Member List ...............679
11.7 PBX Configuration—[3-7] Group—UM Group ............................................................680
11.7.1 PBX Configuration—[3-7-1] Group—UM Group—System Settings .............................680
11.7.2 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings ...................................683
11.7.2.1 PBX Configuration—[3-7-2] Group—UM Group—Unit Settings—Member List ........685
11.8 PBX Configuration—[3-8] Group—PS Ring Group ....................................................687
11.8.1 PBX Configuration—[3-8] Group—PS Ring Group—Member List ...............................689
11.9 PBX Configuration—[3-9] Group—Conference Group ..............................................691
11.9.1 PBX Configuration—[3-9] Group—Conference Group—Member List .........................693
11.10 PBX Configuration—[3-10] Group—P2P Group .........................................................695
11.11 PBX Configuration—[3-11] Group—VM(DPT) Group .................................................696
11.11.1 PBX Configuration—[3-11-1] Group—VM(DPT) Group—System Settings ..................696
11.11.2 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings .......................697
11.11.2.1 PBX Configuration—[3-11-2] Group—VM(DPT) Group—Unit Settings—Member
List .............................................................................................................................698
11.12 PBX Configuration—[3-12] Group—VM(DTMF) Group ..............................................699
11.12.1 PBX Configuration—[3-12-1] Group—VM(DTMF) Group—System Settings ...............699
11.12.2 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings .................700
11.12.2.1 PBX Configuration—[3-12-2] Group—VM(DTMF) Group—Group Settings—Member
List .............................................................................................................................701
12 PBX Configuration—[4] Extension .....................................................703
12.1 PBX Configuration—[4-1] Extension—Wired Extension ...........................................704
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings ..........704
12.1.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—CLIP
Generate ....................................................................................................................738
12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND .......................741
12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial ......................742
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12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button ................743
12.1.4.1 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Flexible
button data copy ........................................................................................................755
12.1.5 PBX Configuration—[4-1-5] Extension—Wired Extension—PF Button ........................756
12.1.6 PBX Configuration—[4-1-6] Extension—Wired Extension—NDSS Link Data -
Send .............................................................................................................................757
12.1.7 PBX Configuration—[4-1-7] Extension—Wired Extension—CLIP ID Table .................758
12.2 PBX Configuration—[4-2] Extension—Portable Station ............................................759
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings ..........759
12.2.1.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—CLIP
Generate ....................................................................................................................790
12.2.2 PBX Configuration—[4-2-2] Extension—Portable Station—FWD/DND .......................793
12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button ................794
12.2.3.1 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button—Flexible
button data copy ........................................................................................................804
12.2.4 PBX Configuration—[4-2-4] Extension—Portable Station—NDSS Link Data -
Send .............................................................................................................................805
12.2.5 PBX Configuration—[4-2-5] Extension—Portable Station—CLIP ID Table ..................806
12.2.6 PBX Configuration—[4-2-6] Extension—Portable Station—Single CO
Appearance ..................................................................................................................807
12.3 PBX Configuration—[4-3] Extension—DSS Console .................................................808
13 PBX Configuration—[5] Optional Device ...........................................809
13.1 PBX Configuration—[5-1] Optional Device—Doorphone ..........................................810
13.2 PBX Configuration—[5-2] Optional Device—External Pager ....................................814
13.3 PBX Configuration—[5-3] Optional Device—Voice Message ...................................816
13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System ..........816
13.3.2 PBX Configuration—[5-3-2] Optional Device—Voice Message—DISA Message ........821
13.4 PBX Configuration—[5-4] Optional Device—External Relay ....................................824
13.5 PBX Configuration—[5-5] Optional Device—External Sensor ..................................826
14 PBX Configuration—[6] Feature .........................................................829
14.1 PBX Configuration—[6-1] Feature—System Speed Dial ...........................................830
14.2 PBX Configuration—[6-2] Feature—Hotel ..................................................................833
14.3 PBX Configuration—[6-3] Feature—Verification Code ..............................................836
14.4 PBX Configuration—[6-4] Feature—Second Dial Tone .............................................839
14.5 PBX Configuration—[6-5] Feature—Absent Message ...............................................840
14.6 PBX Configuration—[6-6] Feature—Tenant ................................................................841
15 PBX Configuration—[7] TRS ...............................................................845
15.1 PBX Configuration—[7-1] TRS—Denied Code ...........................................................846
15.2 PBX Configuration—[7-2] TRS—Exception Code ......................................................847
15.3 PBX Configuration—[7-3] TRS—Special Carrier ........................................................848
15.4 PBX Configuration—[7-4] TRS—Emergency Dial ......................................................849
15.5 PBX Configuration—[7-5] TRS—Miscellaneous .........................................................850
16 PBX Configuration—[8] ARS ...............................................................853
16.1 PBX Configuration—[8-1] ARS—System Setting .......................................................854
16.2 PBX Configuration—[8-2] ARS—Leading Number ....................................................855
16.3 PBX Configuration—[8-3] ARS—Routing Plan Time .................................................857
16.3.1 PBX Configuration—[8-3] ARS—Routing Plan Time—Time Setting ............................858
16.4 PBX Configuration—[8-4] ARS—Routing Plan Priority .............................................860
16.5 PBX Configuration—[8-5] ARS—Carrier .....................................................................861
16.6 PBX Configuration—[8-6] ARS—Leading Number Exception ..................................865
16.7 PBX Configuration—[8-7] ARS—Authorization Code for TRG .................................866
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17 PBX Configuration—[9] Private Network ...........................................867
17.1 PBX Configuration—[9-1] Private Network—TIE Table .............................................868
17.2 PBX Configuration—[9-2] Private Network—Network Data Transmission ..............872
17.3 PBX Configuration—[9-3] Private Network—Network Operator (VoIP) ...................876
17.4 PBX Configuration—[9-4] Private Network—NDSS Key Table .................................878
17.5 PBX Configuration—[9-5] Private Network—Centralized UM/VM Unit .....................880
18 PBX Configuration—[10] CO & Incoming Call ...................................881
18.1 PBX Configuration—[10-1] CO & Incoming Call—CO Line Settings ........................882
18.2 PBX Configuration—[10-2] CO & Incoming Call—DIL Table & Port Settings ..........884
18.3 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table ...........................892
18.3.1 PBX Configuration—[10-3] CO & Incoming Call—DDI/DID Table—Automatic
Registration ..................................................................................................................896
18.3.2 PBX Configuration—[10-3] CO & Incoming Call—DDI/DID Table—Name
Generate ......................................................................................................................898
18.4 PBX Configuration—[10-5] CO & Incoming Call—Miscellaneous ............................901
19 PBX Configuration—[11] Maintenance ..............................................903
19.1 PBX Configuration—[11-1] Maintenance—Main ........................................................904
19.2 PBX Configuration—[11-2] Maintenance—CS Synchronization ...............................920
19.2.1 PBX Configuration—[11-2-1] Maintenance—CS Synchronization—Air
Synchronization ............................................................................................................920
19.2.2 PBX Configuration—[11-2-2] Maintenance—CS Synchronization—LAN
Synchronization ............................................................................................................925
19.2.3 PBX Configuration—[11-2-3] Maintenance—CS Synchronization—LAN Sync Group
Setting ..........................................................................................................................929
19.3 PBX Configuration—[11-3] Maintenance—Power Failure Transfer ..........................932
20 UM Configuration—[1] Mailbox Settings ...........................................933
20.1 UM Configuration—[1] Mailbox Settings ....................................................................934
20.1.1 UM Configuration—[1-1] Mailbox Settings—Quick Setting ..........................................934
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting ..............................................936
20.1.3 UM Configuration—[1-3] Mailbox Settings—Auto Configuration ..................................973
21 UM Configuration—[2] Class of Service ............................................975
21.1 UM Configuration—[2] Class of Service .....................................................................976
22 UM Configuration—[3] UM Extension / Trunk Service .....................997
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group ...............998
22.2 UM Configuration—[3-2] UM Extension / Trunk Service—Port Assignment .........1001
23 UM Configuration—[4] Service Settings ..........................................1003
23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing ..............1004
23.2 UM Configuration—[4-2] Service Settings—Parameters .........................................1008
23.3 UM Configuration—[4-3] Service Settings—Custom Service .................................1018
23.3.1 UM Configuration—[4-3] Service Settings—Custom Service—Menu & Transfer ......1020
23.3.2 UM Configuration—[4-3] Service Settings—Custom Service—Date Control .............1025
23.3.3 UM Configuration—[4-3] Service Settings—Custom Service—Time Control ............1027
23.3.4 UM Configuration—[4-3] Service Settings—Custom Service—Day Control ..............1029
23.3.5 UM Configuration—[4-3] Service Settings—Custom Service—Password .................1031
23.4 UM Configuration—[4-4] Service Settings—Holiday Table .....................................1035
24 UM Configuration—[5] System Parameters .....................................1041
24.1 UM Configuration—[5-1] System Parameters ..........................................................1042
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24.2 UM Configuration—[5-2] System Parameters—Extension Group ..........................1044
24.3 UM Configuration—[5-3] System Parameters—System Caller Name
Announcement ............................................................................................................1046
24.4 UM Configuration—[5-4] System Parameters—Parameters ...................................1048
25 UM Configuration—[6] H/W Settings ................................................1079
25.1 UM Configuration—[6] H/W Settings .........................................................................1080
26 UM Configuration—[7] System Security ..........................................1083
26.1 UM Configuration—[7] System Security ...................................................................1084
27 Router Configuration .........................................................................1089
27.1 Router Configuration—Setup—[1-1] Router Information ........................................1090
27.1.1 Router Configuration—Setup—[1-1-1] Router Information—Connection Status .......1090
27.1.2 Router Configuration—Setup—[1-1-2] Router Information—PPPoE Status ..............1093
27.1.3 Router Configuration—Setup—[1-1-3] Router Information—VPN Status ..................1096
27.2 Router Configuration—Setup—[1-2] WAN ................................................................1099
27.2.1 Router Configuration—Setup—[1-2-1] WAN—Connection Settings ..........................1099
27.2.2 Router Configuration—Setup—[1-2-2] WAN—Network Monitor ................................1112
27.2.3 Router Configuration—Setup—[1-2-3] WAN—Protocol Bridge ..................................1115
27.2.4 Router Configuration—Setup—[1-2-4] WAN—Dynamic DNS ....................................1116
27.3 Router Configuration—Setup—[1-3] LAN .................................................................1119
27.3.1 Router Configuration—Setup—[1-3-1] LAN—IPv4 ....................................................1119
27.3.2 Router Configuration—Setup—[1-3-2] LAN—DNS Server ........................................1125
27.4 Router Configuration—Setup—[1-4] Routing ...........................................................1129
27.5 Router Configuration—Setup—[1-5] DMZ ................................................................1131
27.6 Router Configuration—Setup—[1-6] MAC Address .................................................1132
27.7 Router Configuration—Firewall—[2-1] One Touch Security ...................................1133
27.8 Router Configuration—Firewall—[2-2] Packet Filtering ..........................................1137
27.9 Router Configuration—VPN—[3-1] VPSS .................................................................1148
27.10 Router Configuration—VPN—[3-2] IPSec .................................................................1153
27.11 Router Configuration—VPN—[3-3] Pass Through ...................................................1175
27.12 Router Configuration—QoS Settings—[4] QoS Service ..........................................1177
28 Network Service .................................................................................1187
28.1 Network Service—[1] IP Address/Ports ....................................................................1188
28.2 Network Service—[2] Server Feature ........................................................................1199
28.2.1 Network Service—[2-1] Server Feature—DHCP ........................................................1199
28.2.2 Network Service—[2-2] Server Feature—FTP ...........................................................1203
28.2.3 Network Service—[2-4] Server Feature—HTTP ........................................................1205
28.2.4 Network Service—[2-5] Server Feature—NTP ...........................................................1208
28.2.5 Network Service—[2-6] Server Feature—SMTP ........................................................1209
28.2.6 Network Service—[2-7] Server Feature—IMAP4 .......................................................1215
28.2.7 Network Service—[2-8] Server Feature—TELNET ....................................................1217
28.3 Network Service—[3] Client Feature .........................................................................1219
28.3.1 Network Service—[3-1] Client Feature—FTP ............................................................1219
28.3.2 Network Service—[3-2] Client Feature—Syslog ........................................................1222
28.3.3 Network Service—[3-3] Client Feature—SNMP Agent ..............................................1223
28.4 Network Service—[4] Other ........................................................................................1228
28.4.1 Network Service—[4-1] Other—Security ....................................................................1228
28.4.2 Network Service—[4-2] Other—NAS .........................................................................1229
29 Appendix .............................................................................................1233
29.1 Revision History ..........................................................................................................1234
29.1.1 PCMPR Software File Version 003.0xxxx ..................................................................1234
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29.1.2 PCMPR Software File Version 003.2xxxx ..................................................................1236
29.1.3 PCMPR Software File Version 004.0xxxx ..................................................................1236
29.1.4 PCMPR Software File Version 004.1xxxx ..................................................................1237
29.1.5 PCMPR Software File Version 004.2xxxx ..................................................................1239
29.1.6 PCMPR Software File Version 004.3xxxx ..................................................................1239
29.1.7 PCMPR Software File Version 004.4xxxx ..................................................................1240
Feature Programming References .........................................................1241
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Section 1
Overview
This section provides an overview of programming the
PBX.
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1.1 Introduction
1.1.1 For Your Safety
To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.
The following symbols classify and describe the level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
This notice means that misuse could result in death
or serious injury.
CAUTION
This notice means that misuse could result in injury
or damage to property.
The following types of symbols are used to classify and describe the type of instructions to be
observed.
This symbol is used to alert users to a specific operating procedure that must not be performed.
This symbol is used to alert users to a specific operating procedure that must be followed in
order to operate the unit safely.
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1.1.1 For Your Safety

WARNING
•Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized
Panasonic Factory Service Center.
CAUTION
•Do not remove the Storage Memory Card while power is supplied to the PBX. Doing so may cause the
PBX to fail to start when you try to restart the system.
•To the Administrator or Installer regarding account passwords
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and inform
the customer of the importance of the passwords, and the possible dangers if they become known to
others.
3. The PBX has no passwords set initially. For security, select an installer password as soon as the PBX
system is installed at the site.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access.
6. If a User (User) account password is forgotten, it can be confirmed and/or changed by a User
(Administrator) or Installer account. If a User (Administrator) account is forgotten, it can be confirmed
and/or changed by the Installer account. For details, see 2.1.1 Web Maintenance Console
Accounts.
Note
For User (Administrator) accounts to change User (User) account passwords, the Installer account
must use the Screen Customize tool to allow User (Administrator) accounts to view the
User—User Profiles screen. For details, see the following sections:
–6.7 Tool—Screen Customize
–8.1 Users—User Profiles
If the Installer level password is forgotten, you must reset the PBX to its factory defaults and reprogram
it. Therefore, we strongly recommend maintaining a backup of the system data. For more information
on how to back up the system data, see the following sections:
•6.1 Tool—System Data Backup
•6.8 Tool—UM Data Backup
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1.1.1 For Your Safety

•There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification
number (PIN) (verification code PIN or extension PIN) of the PBX.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a. Keeping PINs secret.
b. Selecting complex, random PINs that cannot be easily guessed.
c. Changing PINs frequently.
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1.1.1 For Your Safety

1.1.2 Introduction
These programming instructions are designed to serve as an overall system programming reference for the
PBX. Each feature in the PBX has default settings that can be changed to customize the PBX to your
requirements. These settings control the functions of the PBX, and changing them is referred to as "system
programming".
Programming can be performed by system installers, on-site managers, and individual users. However,
managers and individual users may only change a limited number of settings. For details, see 2.1.1 Web
Maintenance Console Accounts.
All features and settings of the PBX can be programmed through system programming with Web Maintenance
Console. Starting Web Maintenance Console is described in 1.2 PC Programming. Individual system
programming items are described from Section 3 Web Maintenance Console Home Screen.
Programming Modes
There are two different modes available for programming using Web Maintenance Console:
•On-line Mode
On-line mode allows you to use Web Maintenance Console on a PC that is connected to the PBX to modify
the system data and settings used by the PBX. Settings can be modified and results are displayed in real
time. Modifications to settings change the information in the PBX’s temporary memory (DRAM). To finalize
the changes, you must either save the changes to the PBX’s Storage Memory Card by clicking or log
out of Web Maintenance Console by clicking . For details, see Web Maintenance Console Features
in 2.1.5 Software Interface.
•Off-line Mode
Off-line mode allows you to connect to a version of Web Maintenance Console running on your PC. Using
Off-line mode, you can create new system data files and make modifications to system data files stored
on your PC, without being connected to the PBX. After you finish configuring settings, they can be saved
and uploaded to the PBX, which will update the PBX’s settings. For details, see Uploading Programmed
Settings to the PBX in 1.2.2 PC Programming Using Off-line Mode.
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1.1.2 Introduction

1.1.3 Entering Characters
The characters on a white background below can be used when storing a name, message, password or other
text entry data using a PC. The available characters vary according to the model of PBX.
Table 1 (Standard)
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1.2 PC Programming
1.2.1 Starting Web Maintenance Console
System programming, diagnosis and administration can be performed with a PC using Web Maintenance
Console. Web Maintenance Console is accessed through a Web browser running on a networked PC.
This section describes how to set up and access Web Maintenance Console.
System Requirements
Required Operating System
•Microsoft® Windows Vista® Business, Windows® 7, Windows 8, Windows 8 Professional, Windows 8.1 or
Windows 8.1 Professional operating system
Note
In Windows 8 / 8.1 and Windows 8 / 8.1 Professional, Web Maintenance Console runs only in desktop
mode. It is not available from the Windows 8 / 8.1 Start screen.
Recommended Display Settings
•Screen resolution: XGA (1024 ´ 768)
•DPI setting: Normal size (96 DPI)
Supported Browsers for use with Web Maintenance Console
•Windows Internet Explorer® 8
•Windows Internet Explorer 9
•Windows Internet Explorer 10*1
•Windows Internet Explorer 11
•Mozilla® Firefox® version 6 or later
*1 64-bit Enhanced Protected Mode (EPM) is not supported.
Always apply the latest updates to your Web browser software. For details, refer to your Web browser’s
documentation. Only the browsers and browser versions listed above are supported for use with Web
Maintenance Console.
Note
When using Windows Internet Explorer, there may be a delay when displaying some screens of Web
Maintenance Console. A message may be displayed that reads "Stop running this script?". This message
is automatically displayed when a script takes a long time to complete. If this message is displayed, click
No to continue using Web Maintenance Console. If you click Yes, you will have to close the browser window
for Web Maintenance Console and log in again. For information about disabling this prompt, refer to your
Web browser’s on-line support resources.
Browser Setting Requirements
The following functions must be enabled in the Web browser’s settings to use Web Maintenance Console:
•Cookies
•JavaScript
•The ability to download files
•The display of animations
•The display of images
For details regarding the above settings, refer to your Web browser’s documentation.
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1.2.1 Starting Web Maintenance Console

PC Specifications (for programming)
The following are recommended specifications for PCs used for programming. For details about programming
in Off-line mode, see 1.2.2 PC Programming Using Off-line Mode.
Recommended Specification
CPU 3.2 GHz Intel® Core™ 2 Duo processor or comparable CPU
RAM 2048 MB
Hard Disk 10 GB available space
Copyright for MD5
This software uses the Source Code of RSA Data Security, Inc. described in the RFC1321 (MD5
Message-Digest Algorithm).
Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.
License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc.
MD5 Message-Digest Algorithm" in all material mentioning or referencing this software or this function.
License is also granted to make and use derivative works provided that such works are identified as "derived
from the RSA Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing the
derived work.
RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or
the suitability of this software for any particular purpose. It is provided "as is" without express or implied warranty
of any kind.
These notices must be retained in any copies of any part of this documentation and/or software.
PC Connection (On-line Mode)
To connect to Web Maintenance Console in On-line mode, both the PC and the PBX must be connected. The
connection can be made through a local area network (LAN), a virtual private network (VPN), or over the
Internet. A PC can also be connected directly to the maintenance port of the PBX.
Note
•When connecting to Web Maintenance Console over the Internet, the use of an encrypted
communication method, such as TLS, is strongly recommended. For details, contact your network’s
administrator.
Connecting to Web Maintenance Console (On-line Mode)
Below is the procedure for connecting to Web Maintenance Console to program in On-line mode:
1. Connect the PC to the PBX:
•Connect the PBX to a PC with the MNT port and access the PBX directly from the PC.
•Connect the PBX to a network with the LAN port and access the PBX from a PC in your LAN or VPN.
•Connect the PBX to a network with the LAN port and access the PBX from a PC using an Internet
connection.
Notice
•When connecting the PC to the MNT port, if the PC is set to obtain the IP address automatically,
the IP address of the PC will be set to an appropriate IP address to establish a connection to the
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