Panasonic KX-TGP500 User manual

© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310© 2014 EarthLink. Trademarks are property of their respective owners. All rights reserved. 1071-07369
QUICKSTARTGUIDE
Panasonic Quick Start Guide
Thank you for choosing EarthLink Business. This guide will help
familiarize you with the key features on your new phone.
If you have any additional questions, please contact one of our
Hosted Voice support technicians.
Customer Care
If you have questions you can reach us at
1.855.EL.CARE.1 (352.2731)
Visit our Customer Resource Center online:
www.earthlinkbusiness.com/hostedvoice

© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310
Cordless Access Point (KX-TGP500)
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QStatus Indicator
• Indicates the status of the unit
and network.
QHandset locator button [ ]
• Allow you to page all handsets.
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© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310
Cordless Base Unit (KX-TGP550)
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QCorded handset
QReceiver
QSpeaker
QHandset paging buttons/
Status Indicators
([ ]- [ ])
Q[ ]
Q[ ]
Q[ ]
Q[ ] ( )
QDisplay
QSoft keys
QHeadset jack
QMicrophone
QDial keypad
Q[ ] [ ]
Q[ ]
QSTATUS indicator
QNavigation and
volume key ([ ][ ] [ ] [ ])
Q[ ]
Q[ ]
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© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310
CONTROLS
Soft keys
The handset features 2 soft keys
and a joystick. By pressing a soft
key, or by pressing the center of
the joystick, you can select the
feature shown directly above it
on the display.
Joystick
By pushing the joystick ([ ],[ ],
[ ], or [ ] ) repeatedly, you can:
• scroll through various lists or items
• adjust the receiver or speaker
volume (up or down) while talking
Cordless Handset (KX-TPA50)
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QCharge/Ringer/Message indicator
QSpeaker
Q[ ] (TALK)
Q[ ](Speakerphone)
QHeadset jack
QDial keypad
QReceiver
QDisplay
Q[ ]
Q[ ]( )
QMicrophone
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© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310
MAKE A CALL
1. Lift the handset from the charger and dial the
phone number
2. To correct a digit, press the [CLEAR] softkey
3. Press TALK [ ]
4. When you are nished talking, press [OFF] or place
the handset on the charger
1. Dial the phone number
a. To correct a digit, press the [CLEAR] softkey
2. Lift the corded handset
a. To use the Speakerphone, press the button
3. When you are nished talking, place the handset on
the cradle
Note: You can also dial the phone number after lifting
the corded handset.
CALL HOLD
Hold/Resume a Call
1. During a call press [HOLD]
2. To resume the call, press [HOLD] again or pick up
the receiver
Resuming a Call Placed on Hold from a Different Phone
If another phone places a call on hold the [ ]
icon will blink slowly.
1. Press [MENU] and select [LINE STATUS] Using the
joystick select the desired call and press [SELECT]
Note: You can only retrieve held calls from phones
paired to the same base unit. If the call needs to be
picked up from a phone that is not on the same base,
use Call Park instead.
PARKING AND RETRIEVING CALLS
Call Park allows you to place a call on hold and allow
anyone in your company to pick it up.
Call Park
1. Transfer an active call to *13
2. Listen for the Park Orbit number
3. Press [TRANS] to park the call
Call Pickup
1. Press TALK [ ]
2. Dial *14 plus the orbit number
a. For example, to retrieve a call parked on orbit 1,
you should dial *141
CALL WAITING
1. During an active call, press the [SWITCH] softkey
to place call on hold and answer incoming call
2. Press [SWITCH] again to resume original call
Using the Phone
The Panasonic Cordless phone series brings together all the advantages of modern VoIP voice calls, classic business phone
functionality and ease of use, and is ideally suited to small ofce and branch ofce solutions.
The EarthLink cordless solution allows easy expandability with up to 6 Cordless Handsets for each Base or Access Point*.
With a high quality cordless voice solution, you won’t miss important calls thanks to the phone’s integration with your
EarthLink Business phone service. New messages are displayed on the handset, so you will know someone tried to reach
you even if you are away from your desk.
*Cordless handsets will share the same phone number as the base or access point they are paired to.
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© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310
TRANSFERRING A CALL
Calls can be transferred to another phone
number or another unit paired with your base.
Transferring to another Phone Number
1. During an outside call, press [MENU]
2. Scroll with the joystick until [TRANSFER] is
highlighted and press [SELECT]
a. To perform a blind transfer, select
[BLIND TRANSFER] Dial the phone number
3. Dial the phone number
4. Press [TRANS] when ready to transfer the call
Transferring calls to another unit
1. During an outside call, press [MENU]
2. Scroll with the joystick until Intercom is highlighted
and press [SELECT]
3. Select the desired unit and press [CALL]
4. Wait for the paged party to answer.
a. If the paged party does not answer, press
TALK [ ] to return to the outside call
5. Press [CONF] to join the calls
6. Press [OFF] on the rst phone to complete
the transfer
INTERCOM
Intercom allows you to call a phone paired to the base
directlyandautomaticallyanswerthecall(ifcongured).
Making an intercom call
1. Press [MENU] and select [INTERCOM]
2. Using the joystick select the desired unit and
press [CALL]
3. When you nish talking, press [OFF]
1. Press ( [ ]- [ ])
a. To intercom all cordless handsets paired with the
base, press ALL. The rst phone to answer will stop
the ringing on the others
2. Lift the corded handset if needed
3. To stop the intercom, press the same button
4. When you nish talking, press [SP-PHONE] or place
the corded handset on the cradle
9If you receive an outside call while on an intercom press
[OFF] and then TALK [ ]
9If you attempt to intercom a phone that is on a call, the
screen will display BUSY
Auto Intercom
OFF (DEFAULT): Turns the feature off
ON (RINGER ON):When an intercom call is received,
the handset rings 2 times, then the speakerphone is
automatically turned on.
On (RINGER OFF):When an intercom call is received,
the handset does not ring and the speakerphone is
automatically turned on.
1. Press [MENU] and select Initial Settings [ ]
2. Select [AUTO INTERCOM] and highlight
desired setting
3. Press [SAVE]
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© 2014 EarthLink, LLC. Trademarks are property of their respective owners. All rights reserved. 1071-07310
Features
PHONEBOOK
The Phonebook allows you to make calls without
having to dial manually. You can add 100 names
and phone numbers to the Phonebook.
Add a new entry
1. Press [MENU]
2. Using the joystick select Phonebook [ ]
3. Select [ADD]
a. Enter the party’s name (16 characters max)
and press [OK]
b. Enter the party’s phone number (32 digits max)
and press [OK]
4. If you want to assign a custom ringer tone for the
contact:
a. Using the joystick select [SET RINGER ID] and
press [SELECT]
b. Select the desired setting and press [OK]
5. Press [SAVE]
1. Press Phonebook [ ] and select [ADD]
a. Enter the party’s name (16 characters max)
and press [OK]
b. Enter the party’s phone number (32 digits max)
and press [OK]
2. If you want to assign a custom ringer tone for
the contact:
a. Using the joystick select [SET RINGER ID] and
press [SELECT]
b. Select the desired setting and press [OK]
3. Press [SAVE]
Find and call a Phonebook contact
1. Press [MENU] Using the joystick select
Phonebook [ ]and press [SELECT]
2. Select the desired entry and press TALK [ ]
1. Press [MENU] Using the joystick select [ ]
Phonebook [ ]and press [SELECT]
2. Select the desired entry and press TALK [ ]
ADJUSTING THE RINGER
Ringer Volume
1. Press [MENU] and select Initial Settings [ ]
2. Select Ringer gRinger Volume
3. Use the joystick [ ] or [ ] buttons to adjust
volume
Ringer Type
1. Press [MENU] and select Initial Settings [ ]
2. Select Ringer gRinger tone
3. Select the line (this is normally Line1)
4. Use the joystick [ ] or [ ] buttons to select a
ringer tone
5. Press [SAVE]
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