Panduit SmartZone User manual

UserManual
Uninterruptible Power Supply
5-10KVA(SINGLE PHASE)
10-20KVA(3-PHASE)

SMARTZONE G6 UPS USER MANUAL
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Table of Contents
Section 1 –System Overview..............................................................................................3
Key Features.....................................................................................................................4
Basic Operations...............................................................................................................5
UPS Overview...............................................................................................................5
UPS Working Modes.....................................................................................................5
UPS Physical Features and Options..............................................................................12
Physical Features........................................................................................................12
UPS Options................................................................................................................19
Section 2 –Front Panel Display (FPD)..............................................................................25
Status LED Indicators.....................................................................................................25
Power Button Operation .................................................................................................26
Turn On/Off UPS.........................................................................................................26
Display Operations..........................................................................................................28
Menu Structure............................................................................................................29
Display Icons ...............................................................................................................31
Initialization Page........................................................................................................34
Home Pages................................................................................................................34
Status Pages ...............................................................................................................37
Alarm Pages................................................................................................................44
Setting Pages ..............................................................................................................47
Maintenance Pages ....................................................................................................66
Common Pages...........................................................................................................71
About Pages................................................................................................................75
Appendix A1: 5 to 10kVA Fault/Alarm Codes ...................................................................78
Appendix A2: 10 to 20kVA Fault/Alarm Codes .................................................................81
Appendix B: Troubleshooting.............................................................................................84
Appendix C: Configuration Options ...................................................................................86

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Appendix D: 10 to 20kVA Dry contact port definition........................................................89
Appendix E: 10 to 20kVA Backfeed protection port definition..........................................90
Appendix F: 10 to 20kVA REPO port definition ................................................................91

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Section 1 –System Overview
The Panduit SmartZone™ UPS units are true on-line double conversion systems that
deliver highly efficient and reliable power protection for your computer, IT,
communications, and automatic equipment. These units have high electrical
performance, intelligent monitoring, and network functions to properly monitor and
condition the worlds power problems (power failures, power sags, power surges, under-
voltages, over-voltages, electrical line noises, frequency variations, switching transients,
and harmonic distortion).
Each UPS has multiple options for interfacing with the unit. The UPS can be ordered
with a network card for remote network monitoring, control, and configuration, or can be
ordered without a network card. Additionally, a Network Card or a Dry Contact Relay
Card can be ordered as accessories.
Each UPS unit is also equipped with a serial port forlimited local monitoring, control,
and configuration through a PC. This manual provides the information on how to
operate the system with all interfacing options.
The UPS units support VRLA (Value Regulated Lead-acid) batteries as the backup
power storage system. The topology of these units is on-line double conversion with a
built-in economy (ECO) mode. The on-line document conversion architecture provides
the best power conditioning by recreating a true sinewave on the UPS outputs. The on-
line double conversion topology converts the input AC power to a DC power and then
regenerates the AC power on the UPS outputs. This double conversion allows the UPS
to eliminate the inconsistencies in the input power, provided by the utility company. The
UPS may be optionally switched to ECO mode to increase the unit’s efficiency when the
input power is known to be reliable (requires minimal conditioning).
All UPS units described in this User Manual have a 3.5-inch touch screen color display.
The screen auto detects the UPS mounting orientation and auto rotates to support
horizontal in-rack installation or vertical tower installation.

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Key Features
•Integrated data center solution - UPS integrates with multiple External Battery
Packs (EBP) and an external Maintenance Bypass Switch (MBS),offering an
excellent choice for data center deployment.
•3-Phase In/3-Phase Out UPS - The 3-Phase UPS may be configured as a 3-
Phase In/3-Phase Out high-density UPS system or as a 3-Phase In/Single-Phase
Out high-density UPS system.
•Digital Control - These UPS units controlled by Digital Signal Processor (DSP)
which increases reliability, performance, self-protection, and self-diagnostics.
•Configurable Battery Charging Current - the user may set the battery’s charging
parameters to optimize battery utilization and battery life.
•Intelligent Charging Method - The UPS units have an advanced three-stage
charging method to extend the battery life and guarantee fast charging.
•1st stage: constant current charging to guarantee to charge back to 90%.
•2nd-stage: constant voltage charging to make sure batteries are fully charged.
•3rd stage: float voltage charging to ensure the battery stays charged to the
optimal level.
•User Friendly Front Panel Display –Touch Screen Color Display with Color
Status LEDs allow the user to easily get UPS status and set operational
parameters.
•Intelligent Monitoring Function –Standardly equipped with a Network card for
remotely controlling and monitoring the UPS via a user-friendly Web Interface.
•EPO Function - These UPS units are all equipped with an Emergency Power Off
(EPO) interface to shut OFF the UPS via a remote switch.

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Basic Operations
The basic operations of a double conversion UPS are explained through the high-level
block diagram in Figure 1.
UPS Overview
The input of the UPS is connected to an AC power source via an input plug or a
hardwire connection (depending on the UPS unit purchased). The output is connected
to loads via outlets or a hardwire connection on the UPS (depending on the UPS unit
purchased). The AC power source forthe loads is provided by the output(s) on the
UPS.
Figure 1: High-level Double Conversion UPS Block Diagram
UPS WorkingModes
This section provides an explanation of the working modes that the UPS may be in at
any given time. The UPS may be manually configured to operate in certain modes. The
UPS may automatically transition to some of these working modes because of an
internal or external event.

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Normal Mode
Normal mode (on-line double conversion) is the default working mode of the UPS unit.
When the UPS is operating in normal mode it provides a stable pure sinusoidal AC
power output and charges the battery. In normal mode the input and output relays are
closed, and the bypass (ECO)relay is open. The rectifier/charger derives power from
the AC Input and supplies DC power to the inverter while simultaneously boost/float
charging the battery. The inverter converts the DC power to AC and supplies to the
load with a stable pure sinusoidal AC power.
If input power is lost while the UPS is operating in normal mode, the UPS automatically
transition to battery mode. In battery mode the battery will stop charging and start
providing the DC power to the DC to AC inverter, continuing to provide AC power to the
load.
If an internal fault or an overload occurs while operating in normal mode, the UPS
automatically transitions to bypass mode. In bypass mode the input and output relays
open and the bypass relay closes, continuing to provide unconditioned AC power to the
load.
ECO Mode
When the UPS is in Normal Mode and the requirement to the load is not critical, the
UPS can be set at ECO mode to increase the efficiency of the power supplied. When
the UPS is manually be configured for Energy Savings (ECO) mode, the output replay
opens, and the bypass relay closes. The input relay remains closed, continuing to keep
the VLRA backup batteries charged. In ECO mode, the UPS works at Line-interactive
UPS. In ECO mode the source power is not fully conditioned as in normal mode.
If the input power is lost while the UPS is operating in ECOmode, the batteries will stop
charging, the bypass relay will open, the output relay will close and the battery will start
providing the DC power to the DC to AC inverter, continuing to provide AC power to the
load.
If an internal fault or overload occurs while operating in ECO mode, the bypass relays
will open and the output will shut down, AC power to the load will be lost.
Convert Frequency (CF) Mode
By default, CF mode is not enabled. This mode may be manually enabled. When this
mode is enabled, the UPS may be used in a condition where the output frequency
needed does not match the input frequency. When 50Hz input frequency is converted to
60Hz on the output, the UPS output must be derated to 75%. When 60Hz input

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frequency is converted to 50Hz on the output, no UPS derating is required. When this
mode is enabled, the bypass mode is automatically disabled (the unit cannot switch to
bypass mode under any conditions). CF mode works in conjunction with normal mode
only.
If input power is lost while the UPS is operating in CF mode, the UPS automatically
transitions to battery mode. In battery mode the battery will stop charging and start
providing the DC power to the DC to AC inverter, continuing to provide AC power to the
load.
If an internal fault or overload occurs while operating in CF mode, the output relays will
open and the output will shut down, AC power to the load will be lost.
Generator Mode
By default, generator mode is not enabled. This mode may be manually enabled. This
mode enables the UPS to have a wider input frequency range (40Hz to 70Hz). When
this mode is enabled the UPS output must be derated to 70% of the maximum output.
Note: Generator mode is not a settable option on the 3-Phase UPS units because these
units always operate with a wider frequency range; 3-phase UPS units always operate
in generator mode with no derating. Generator mode works in conjunction with normal
or ECO mode. NOTE: If operating in ECO mode and generator mode is enabled,
ensure that the loads can support the 40 to 70Hz frequency variations.
The generator mode will not be saved. When the UPS is powered off and restarted, it
will automatically return to Normal mode.
If input power is lost while the UPS is operating in generator mode, the UPS
automatically transition to battery mode. In battery mode the battery will stop charging
and start providing the DCpower to the DC to AC inverter, continuing to provide AC
power to the load. After the generator starts providing stable power, the UPS will
automatically transition back to normal or ECO mode, whichever mode was configured
on the UPS.
If an internal fault or overload occurs while operating in generator mode, the UPS will
follow the conditions stated above for either normal mode or ECO mode depending on
the working mode configured in the UPS.
NOTE: Generator Mode will not be saved when the UPS is powered OFF and restarted.
Generator mode will need to be enabled again on the 5-10kVA single phase UPS units.

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Battery Mode
The UPS automatically transitions into battery mode with no power interruption when
input voltage is abnormal or is lost. The UPS may manually be put into battery mode,
indirectly, by manually running the battery test. The UPS will automatically return to
Normal Mode when the input sources recover.
If an internal fault or overload occurs while operating in battery mode, the output relays
will open and the output will shut down, AC power to the load will be lost.
Bypass Mode
The UPS automatically transitions into bypass mode with no power interruption when an
internal fault or output overload occurs. The UPS can also be set to bypass mode by
turning OFF the invertor (press the ON/OFF button on the Front Panel Display), but the
input voltage and frequency must be within the specified ranges as specified in settings.
In bypass mode the source power is not fully conditioned as in normal mode.
If an internal fault or overload occurs while operating in bypass mode, the output relays
will open and the output will shut down, AC power to the load will be lost.
If input power is lost while operating in bypass mode, the output relays will open and the
output will shut down, AC power to the load will be lost.
Maintenance Bypass Mode
The UPS may be switched into maintenance bypass mode to perform periodic
maintenance on the UPS. The maintenance bypass switch will electrically disconnect
the UPS from the system. When the UPS is switched to maintenance bypass mode the
CB1, CB2 and CB4 are opened, and CB3 is closed. In maintenance bypass mode the
source power is not conditioned as in normal mode. NOTE: Maintenance bypass mode
is supported on the 3-Phase UPS units only.
If input power is lost while operating in maintenance bypass mode, AC power to the
load will be lost.
Fault Mode
The UPS automatically transitions into fault mode when the UPS is unable to provide
power to the load. The input, output and bypass relays are all open.
Battery Test Mode
The UPS may be manually or automatically put into the battery test mode, but the UPS
will automatically transition back to the previous mode when the test is complete. The
battery test may be manually executed at any time. The battery test may also be

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scheduled to automatically run at a predetermined interval. As part of executing the
battery test, a test duration must be specified.
The frequency and duration of the battery test have an impact on the battery life. A
longer test duration will provide more accurate results but will cause the UPS to have a
longer recovery time (battery charge will be farther depleted and it will take longer to
charge the battery to allow the UPS to provide the specified run time when needed).
System Configuration Modes
Single Mode
All UPS units by default are configured as a single mode system. A single mode system
is a single UPS connected to an AC power source and that UPS provide the AC power
to the load.
Parallel Mode
All 3-phase UPS units may optionally be configured into a parallel mode system. A
parallel mode system allows two to four UPS unit of the same SKU to be connected in
parallel. NOTE: Initial release of the product only allows two UPS units to be connected
in parallel. The parallel mode allows the group of UPS units to behave as one large
UPS system. NOTE: There are critical restrictions for connecting these units in parallel.
Figure 2: Parallel System Power/Control Connections
Parallel Mode Restrictions
To ensure that all UPS units in the Parallel mode configuration are equally utilized and
comply with relevant wiring rules, the following restrictions must be met:

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•All UPS units must be of the same rating.
•The input of all the UPS units must be connected to a commoninput bus.
•The output of all the UPS units must be connected to a commonoutput bus.
•The length and specification of all UPS power cables (main input, bypass input
and the output cables) should be the same type and same length. This helps to
facilitate load sharing between the UPS units when operating in ECO/bypass
mode.
Parallel Mode Setup and Startup
Each UPS unit in the Parallel mode system must be properly configured before the
Parallel mode system is powered up.
•Confirm that all breakers in the Parallel Mode system are open.
•Confirm that the Input/Output power connections and the input phase sequence
is correctly connected.
•Confirm that the +/- battery voltage of all EBP groups are correct.
•Confirm that the parallel control cables are connected in a ring configuration
between all UPS units in the Parallel mode system (control connection in Figure
2).
•Power ONthe first UPS unit and set the working mode to Parallel, set the
Parallel ID to 1, set the number of parallel UPS units to the number that will be in
the system (2-4), set the ID of the redundant UPS unit, if redundancy is desired
in the system (0-3, no redundancy = 0). Require setting the in series number,
capacity of battery. The output voltage level and Bypass protection range are
default setting.
•Power OFF the first UPS unit, make sure the UPS is OFF. Power on the second
UPS unit and follow the configurations steps above forthe second UPS unit. This
unit should have all the same settings except the Parallel ID on this UPS unit
should be 2.
•Make these configuration settings forthe rest of the UPS units in the Parallel
mode system; making sure the Parallel ID is unique for each UPS unit.
•After all UPS units in the Parallel mode system are configured, power ONthe

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UPS units in ECO mode and confirm that all settings are correct. Each UPS unit
should have a unique Parallel ID.
•Then turn ON all battery breakers and confirm the parameter (V/I) are normal.
•Set all units in the Parallel mode system to normal mode.
•Then connect the load(s) and confirm the output current from the system is
balanced.
•Toggle the utility breaker ON and OFF to test all the UPS converter systems from
the utility to battery and restore function are properly working.

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UPS Physical Features and Options
The following sections provide an overview of the human and electrical interfaces on the
UPS unit. All UPS units are rack mountable with a display on the front side of the unit.
PhysicalFeatures
UPS Front Panel
The UPS Front Panel for all 5to10kVA 1-Phase and 10-20kVA 3-Phase Models are the
same. The front panel contains four Status LEDs, a 3.5-inch color touch screen display
and a power ON/OFF button.
Figure 3: 5to20kVA Front Panel
Status LEDs
Each unit has four Status LEDs that provide a quick high-level view of the units
operating conditions.
•Normal LED (Green sinewave) –indicates the unit is operating in normal mode.
•Battery LED (Yellow battery) –indicates the unit is operating in battery mode.
•Bypass LED (Yellow bypass)–indicates the unit is operating in bypass mode.
•Alert LED (Red or Yellow)–Red indicates that the unit has an active Fault, yellow
indicated the unit has an active Alarm.
Color Display
The unit has a 3.5-inch touch screen color display. This display is used for monitoring,
control, and configuration. The display will automatically adjust to the orientation of the
unit.
Power ON/OFF Button
The UPS has a single push button switch to the right of the display. This push button
switch is to power ONor OFF the UPS.

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UPS Rear Panel
The rear side of the unit varies based on the part number of the unit (refer to Figures in
this section).
Intelligent Slot (5)
The UPS can be ordered equipped with a Network management Card. Alternatively, the
UPS may be ordered with an empty Intelligent Slot, and latter updated with a UPS
Network Management Card or a UPS Relay Card
Maintenance Bypass Signal Port (MAINT.)(6)
All units have Maintenance Bypass Signal port, labeled MAINT. This port is used to
detect if the external Maintenance Bypass Selector Switch is in the closed or open
position/status. The closed position means that utility power is switched to be feed to
the input of the UPS. The opened position means that all power has been removed from
the UPS so it can be removed from the system to perform periodic maintenance. This
port remains unconnected when no external Maintenance Bypass Switch is present in
the system. The external Maintenance Bypass Switch is only supported on the
10to20kVA 3-Phase UPS Family
EPO Signal (7)
All units have an Emergency Power Off Signal Port, labeled EPO. This UPS comes
equipped with a 2 pin plug wired to provide a short that results in normal UPS operation.
Caution, if the plug is removed, The UPS system will be commanded to shut down. In
typical applications, the plug will be removed, and the UPS will be wired to a remote
source to provide a short for normal operation or open circuit to command the UPS to
shut down.
USB Communication (USBor USBsymbol) (8)
Factory interface port.
RS232 Communication (RS232) (9)
All units have a DB9 equipped with RS232 serial communications. This serial
communications port provides basic monitoring and control.
Battery Temperature Sensor Port (BAT-T) (10)
For future use.
EBP Connection
All units have an External Battery Pack (EBP) power connection, labeled, 24VDV or
36VDC or 48VDC or 72VDC. Each UPS Model has been calibrated to a specific EBP

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and EBP Operating Voltage and are not interchangeable due to the operating voltage.
Chassis Ground Connection Point(ground symbol) (15)
All units have a chassis ground connection that is used to ground the UPS chassis to
the rack/cabinet. For safety reasons, the connection must be connected to the
rack/cabinet ground.
Parallel Ports (PARALLEL 1, PARALLEL 2) (19)
All 3-Phase units only, have two (DB15) parallel connections (one male and one
female). These connections are used to wire two to four UPS units of the same SKU in
parallel. Two 10kVA UPS units connected in parallel can act as one 20kVA UPS unit.
Parallel mode will be discussed later.
Dry Contacts (IN 1-8, OUT1-8) (20)
All 3-Phase units only, have eight input and eight output dry contact connections. Each
dry contact port is across two dry contact connections (1 and 2, 3 and 4, 5and 6, 7 and
8). These dry contact ports allow remote monitoring and control via switches and
indicators.
Back Feed Contacts (BACKFEED 1-4) (21)
For future use.
OutputSensor Port (OUTPUT) (22)
All 3-Phase units only, have an output sensor port. This port is used to detect the status
of the external Maintenance Bypass Switch (P/N UMB20K) Output Breaker. This port
remains unconnected when no external Maintenance Bypass Switch is present in the
system. Refer to the Maintenance Bypass Switch User’s Manual for more details.
RS485 Port (RS485) (23)
All 3-Phase units only, have an RS485 port. This port is for future use.
Input Power Cord
Each UPS Model may have unique power input connector, labeled INPUT. Referto the
corresponding Product Specification Sheet for detailed definition.
Output Receptacles
Each UPS Model may have unique power output connector, labeled GROUP 1 or
GROUP 2. The following sections defined typical output receptacles, however, refer to
the corresponding Product Specification Sheet forlatest detailed definition.

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U05N11V/ U05S11V
The 5kVA North American (NA) UPS unit has a permanently connected input power
cord with an L6-30 plug. This unit has two groups of outlets. Group 1 (2x L6-30R)
outlets are the main outlets that are not switchable, these outlets should contain the
critical loads. Group 2 (2x L6-20R) are switchable outlets, these outlets should contain
the non-critical loads. During battery backup mode these outlets may be turned off
earlier to conserve battery capacity forthe Group 1 outlets.
Figure 6: North American 5kVA Rear View (U05x11V)
U06N11V/ U06S11V
The 6kVA NA UPS unit has a terminal block for a hardwire connection on the input of
the UPS. This unit has two groups of outputs. Group 1 (hardwire connection) is the main
non-switchable output; this output should contain the critical loads. Group 2 (2x L6-30R)
are switchable outlets, these outlets should contain the non-critical loads. During battery
backup mode these outlets may be turned off earlier to conserve battery capacity for the
Group 1 output.
Figure 7: North American 6-10kVA Rear View (U06N11V / U06S11V)

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U06N12V/ U06S12V
The 6kVA EU UPS unit has a terminal block for a hardwire connection on the input of
the UPS. This unit has three groups of outputs. Group 1 (hardwire connection) is the
main non-switchable output; this output should contain the critical loads. Group 2 (2x C-
13 with a 10A output breaker) are non-critical load switchable outlets. Group 3 (2x C-19
with a 16A output breaker) are non-critical load switchable outlets. During battery
backup mode the Group 2 and Group 3 outlets may be turned off earlier to conserve
battery capacity for the Group 1 output.
Figure 8: European 6-10kVA Rear View (U06N12V / U06S12V)
U10N11V/ U10S11V
The 10kVA NA UPS unit has a terminal block for a hardwire connection on the input of
the UPS. This unit has two groups of outputs. Group 1 (hardwire connection) is the main
non-switchable output; this output should contain the critical loads. Group 2 (2x L6-30R)
are non-critical load switchable outlets. During battery backup mode these outlets may
be turned off earlier to conserve battery capacity for the Group 1 output.
Figure 9: North American 10kVA Review View (U10N11V / U10S11V)

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U10N12V/ U10S12V
The 10kVA EU UPS unit has a terminal block for a hardwire connection on the input of
the UPS. This unit has three groups of outputs. Group 1 (hardwire connection) is the
main non-switchable output; this output should contain the critical loads. Group 2 (2x C-
13 with a 10A output breaker) are non-critical load switchable outlets. Group 3 (2x C-19
with a 16A output breaker) are switchable outlets; these outlets should contain non-
critical loads. During battery backup mode the Group 2 and Group 3 outlets may be
turned off earlier to conserve battery capacity for the Group 1 output.
Figure 10: European 10kVA Rear View (U10N12V / U10S12V)
5-10kVA1-PhaseUPS Physical Feature Call Out Table:
1. Mounting Bracket
6. EPO
11. Group 2 Outlets
2. Status LEDs & LCD
7. USB
12. Battery Terminals
3. Powe ON/OFF Button
8. RS232
13. Outlet Terminals
4. Intelligent Slot
9. BAT-T
14 InputBreaker
5. Maint. Bypass Signal
10. Group 2 Breaker

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U10N32V/ U10S32V/ U15N32V/ U15S32V/ U20N32V/ U20S32V
The 10 - 20kVA EU 3-phase UPS units have two groups of terminal blocks fora
hardwire connection on the input of the UPS: one group formain input and the other
group forbypass input. These units have one output group. The output is a hardwire
connection and is non-switchable.
Figure 11: European 10-20kVA 3-Phase Rear View (U10x32V / U15x32V / U20x32V)
Figure 11B: 10-20kVA 3-Phase Input/Output/Battery Terminal Block
10-20kVA3-PhaseUPS Physical Feature Call Out Table:
1. Mounting Bracket
7. Back-feed protection port
13. EPO Terminal
2. Status LEDs & LCD
8. Maint. Bypass Signal
14. Intelligent Slot
3. Cold Start ON/OFF Button
9. Output Breaker Port
15. RS484
4. Parallel Port 1
10. Input Dry Contact Port
16. EPO
5. Parallel Port 1
11. RS232
6. Output Dry Contact Port
12. In/Out/Bat Terminal Block

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UPS Options
External Battery Pack
The UPS comes with one External Battery Pack (EBP). Additional EBPs may be
connect to the UPS to extend the runtime of the UPS when operating in battery mode.
The single-phase 5-10kVA UPS units support up to fiveEBPs. The 3-phase 10-20kVA
UPS units support up to eight EBPs.
The EPB has a positive-negative dual-battery structure. The single-phase 5-10kVA UPS
units support a 240V battery pack. This battery pack has a total of 20 batteries
connected in series. The 3-phase 10-20kVA UPS units support a 480V battery pack.
This battery pack has a total of 40 batteries connected in series. In Figure 12 a neutral
wire is drawn from the connection between the negative lead of the 10th (or 20th) battery
and the positive lead of the 11th (or 21st) battery. A total of three wires are connected to
the UPS unit, the positive and negative ends of the battery pack and a neutral line. The
battery cartridge between the positive end of the battery pack and the neutral line of the
battery pack is called a positive battery, and the battery cartridge between the negative
end of the battery pack and the neutral line of the battery pack is called a negative
battery. The positive and negative battery in series makes up the total EBP battery.
The BAT+ is connected to the positive lead of the positive battery, BAT-N is connected
to the negative lead of the positive battery and the positive lead of the negative battery,
and BAT- is connected to the negative lead of the negative battery.