Collar FittingPlease fit the collar properly so that the Contact Points press firmly against the dog’s skin. When properly fitted, you should be able to put a finger in between the Receiver Collar and dog’s neck. Caution: 1.do not shave the pet’s neck as this may increase the risk of skin irritation.2.the collar should not be worn for more than 12 hours per day. Or it may cause skin irritation.Too tight: it may cause dog’s to breathe hard.Too loose: the Receiver Collar will move around the dog’s neck, the Contact Points may hurt the dog’s skin.3. Press the Shock Button and the Test Lamp will be lighted. It will be Use the Test Lamp to tighten or loosen the Contact Points when prepare the Receiver Collar.As a Screw DriverPair the Remote and the Receiver Collar1. Use the switch on the Remote to select Dog 1 .2. With the Remote turned on and the Receiver Collar turned off, press and hold the ON/OFF Button on the Receiver Collar for 4-5 seconds.3. The Red & Green LED will blink for about 10 seconds indicating that it is ready for pairing.4. Press and hold Tone Button and Vibration Button at the same time for 2-3 seconds, the Green Led on the Receiver Collar will blink for 5 times indicating successful pairing.1. Use the Button on the Remote to select Dog 2. Then follow the above pairing steps from 2-4.Dog TrainingFind the Best Shock Level for Your PetDevice InformationBattery TypeBattery Life(typical use)Remote Waterproof RatingReceiver Waterproof RatingOperating temperature rangeWireless PowerWireless RangeProduct SpecificationIEC 60529 IPX7, waterproof20dBm(100mW)300m(984 feet)From 0-40℃(from 32-104℉)Non-Waterproof(Keep away from water)Remote: 27 daysReceiver: 11 daysRechargeable, lithium polymer batterylighter accordingly with the Shock Level increasing.8910111213How long can I continuously deliver Vibration/Shock to my pet? The maximum amount of time you can press the Vibration/Shock Button and deliver Vibration/Shock to your pet continuously is 10 seconds. After this, there’s a time-out an Vibration/Shock cannot be delivered for 5 seconds. After the 5 second time-out period, Button can be pressed and Vibration/Shock can be delivered again.Troubleshooting GuideMake sure the Receiver Collar has been turned on.If your range has reduced from the first time you used the Remote Training Collar, the battery(s) may be low in either the Remote or Receiver Collar. My pet does not respond when I press a button.The Receiver Collar will not turn on.Make sure the Receiver Collar is on.
If the Indicator Light does not come on when any button is pressed on the remote, ensure that the batteries are charged properly.If the first two solutions did not resolve your problem, Refer to . “Pair the Remote and the Receiver Collar”Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours.Terrain, weather, vegetation, transmission from other radio devices and many other factors can impact the amount of range you have with the unit.Test the Receiver Collar. Refer to “How to use the Test Lamp” for details.Increase the Shock Level. Refer to “Find the Best Shock Level for Your Pet” for more information.Make sure the Receiver Collar’s Contact Points are placed snugly against your pet’s skin. Refer to “Collar Fitting” for more information. The Receiver Collar is not responding to the Remote.OthersFrequently Asked QuestionsWill I get exactly 984 feet of range with the Remote Training Collar?Is the Vibration/Shock safe for my pet?How old does my pet have to be before using the Remote Training Collar?Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar?Is the Receiver Collar waterproof?While the Vibration/Shock is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results. Your pet should be able to recognize basic obedience commands such as “Sit” or “Stay”.Pets should be at least 6 months old before using the Training Collar.Probably not. You may need to reinforce training with the Receiver Collar from time to time.Yes. The range of the Remote Training will vary according to terrain, weather, vegetation, as well as transmission from other radio devices. Refer to “To maximize the distance” for tips on maximizing your range.The unit comes with Up and Down buttons to control the Shock Level, with Level 1 being the lowest level and Level 16 being the highest. The level of Shock best suited for your dog depends on your dog’s temperament and threshold for Shock. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the Shock with a mild reaction, such as a flick of the ear, a lick of the lips, a tensing of the neck muscles etc. The Shock Level may vary depending on the training situation. When highly distracted, dog’s will require a higher level of Shock.The unit need to be charged under any of below situations1. The indicator light on the Receiver Collar is emitting a red color every seconds or flashes rapidly.42. The 3 bar indicator on the Remote LCD shows just 1 bar. 3. The indicator light on the Remote or Receiver Collar will not come on. 4. The indicator light on the Remote or Receiver Collar comes on momentarily when any of the Mode Buttons is pressed. Pairing a Second Collar with the RemoteWarranty and repair information1-Year Limited Lifetime WarrantyThe original purchaser for this unit is provided with 1-YEAR WARRANTY.The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services.Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out of warranty repair work, are the customer’s responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.To Qualify for the WarrantyAll products must provided a proof of purchase is required to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an approximate date of purchase without a proof of purchase.Not Covered Under WarrantyWe DO NOT offer warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant remote and the Water Resistant Receiver of our product Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
Procedure for Repair Work
series will not be covered. All replacement costs for either the remote or receiver will be the owner’s responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the quick start before sending it back for Service. The cost of shipping products under warranty back is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address. ComplianceFCC - USAThis device complies with part 15 of the FCC Rules. Operation is subjectto the following two conditions: (1) This device may not cause harmful interference.(2) this device must accept any interference received, including interference that may cause undesired operation.-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help.harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna.CAUTION: Modification or changes to this equipment not expressly approved by manufacturer may void the user”s authority to operate the equipment.
Selecting The Contact Points and The Contactspring sheetFor the best results, select the correct Contact Points based on your dog’s coat. You can use the Contact point separately, or use the Contact point and spring at the same time. 04RoHSMADE IN CHINAShenzhen Patpet Technology Co.,LtdAdd: No.1 Qinhui Road, Gushu Community,Xixiang Street, Baoan District, Shenzhen, China The R&D of Dog Remote Training Collarhttps://patpet.com/support@patpet.com@PatpetDogCollar
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