Patpet 620 Series User manual

Welcome to the World of Patpet.com
620 Series
Remote Dog Training Collar
Thank you for purchasing the 620 or 620B Remote Dog Training Collar. We
have made every attempt to provide you with the most technologically
advanced product while meeting the most stringent quality and manufac-
turing standards.
We are confident you will be pleased with the results you will attain with
this dog training collar. Please remember you will get better results with
the use of lower stimulation combined with consistent training techniques.
The use of high levels of stimulation should only be used as a last resort
and in life-threatening situations.
Good luck with your training and please feel free to contact us should you
have any questions.

IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this manual
!
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if
not avoided, could result in death or serious injury.
CAUTION, used without the safety alert symbol,
indicates a hazardous situation which, if not avoided,
could result in harm to your dog.
•Not for use with aggressive dogs. Do not use this product if your dog is
aggressive, or if your dog is prone to aggressive behavior. Aggressive
dogs can cause severe injury and even death to their owner and others. If
you are unsure whether this product is appropriate for your dog, please
consult your veterinarian or a certified trainer.
•This device contains Lithium-Ion(Li-Ion)batteries; never incinerate,
puncture, deform, short-circuit, or charge with an inappropriate charger.
Fire, explosion, property damage, or bodily harm may occur if this
warning is not followed.
•There is a risk of explosion if the battery is replaced with an incorrect
type. Dispose of used batteries according to their instructions.
•Batteries should never be removed from the battery compartment for
charging.
!
WARNING
!
WARNING
CAUTION

CAUTION
Please read and follow the instructions in this manual. A proper fit of the
collar is important. A collar worn for too long, or made too tight on the dog’s
neck may cause skin damage. These are called bed sores, or decubitus
ulcers and pressure necrosis.
These steps will help keep your dog safe and comfortable. Millions of dogs
are comfortable while wearing stainless steel contacts. But some dogs are
sensitive to the contact pressure. You may find after some time that your
dog is very tolerant of the collar. If so, you may relax some of these
precautions. It is important to continue daily checks of the contact area
though. If redness or sores are found, discontinue use until the skin has fully
healed.
•Avoid leaving the collar on the dog for more than 12 hours per day.
•When possible, reposition the collar on the dog’s neck every 1 to 2 hours.
•Check the fit to prevent excessive pressure. Follow the instructions in this
manual.
•Never connect a lead/leash to the electronic collar. It will cause excessive
pressure on the contacts.
•When using a separate collar for a lead/leash, do not put pressure on the
electronic collar.
•Wash the dog’s neck area and the contacts of the collar weekly with a
damp cloth.
•Examine the contact area daily for signs of a rash or a sore.
•If a rash or sore is found, discontinue use of the collar until the skin has
healed.
•If the condition persists beyond 48 hours, see your veterinarian.
equipment.
•You may need to trim the hair in the area of the Contact Points or switch to
the longer Contact Points to ensure consistent contact. Never shave the
dog’s neck. This may lead to a rash or infection.
•You should not make the collar any tighter than is required for good
contact. A collar that is too tight will increase the risk of pressure necrosis
in the contact area.
•Unauthorized changes or modifications to the equipment may violate FCC
regulations and could void the user’s authority to operate the equipment.

TABLE OF CONTENTS
COMPONENTS ......................................................................................1
HOW THE SYSTEM WORKS .................................................................2
MAIN FEATURES ...................................................................................3
TRANSIMITTER ......................................................................................4
RECEIVER Collar....................................................................................5
HOW TO TURN THE P-COLLAR 620 ON/OFF ......................................6
TO MAXIMIZE THE DISTANCE ..............................................................8
FIT THE RECEIVER COLLAR .................................................................9
FIND THE BEST INTENSITY LEVEL FOR YOUR DOG ..........................11
THE LCD＆LED INDICATOR ..................................................................12
CHARGING THE BATTERY....................................................................14
HOW TO PAIR THE REMOTE TRANSMITTER＆RECEIVER COLLAR...16
HOW TO USE THE TEST LIGHT ............................................................17
HOW THE TRANSMITTER BUTTONS WORK........................................18
FREQUENTLY ASKED QUESTIONS ......................................................19
TROUBLE SHOOTING ...........................................................................21
COMPLIANCE ........................................................................................23
PRODUCT PARAMETERS .....................................................................24
REFERENCE SIZE FOR DIFFERENT DOGS ..........................................25
OPERATING GUIDE

COMPONENTS
OTHER ITEMS YOU MAY NEED
• Small Phillips head screwdriver
• Pliers
• Scissors
• Lighter
• Non-metallic collar and 10-foot leash
11

HOW THE SYSTEM WORKS
Now you can experience the difference a Remote Trainer can make.
Spend less time training and more time enjoying your dog. The
PatPet® Remote Trainer is easy to use, with an advanced digital
display that tells you exactly what level of stimulation you are using.
The Remote Trainer assists you in controlling your pet without a leash
within a range of up to 600 yards. At the push of a button, your remote
sends a signal activating your dog’s Receiver Collar. He receives a
safe, but annoying, stimulation. He’ll quickly learn the association
between his behavior and your correction. In no time, you’ll have a
better-behaved pet. The PatPet® Remote Trainers have been proven
safe, comfortable, and effective for both small and large dog breeds.
Using the Remote Trainer consistently and correctly, your pet can be
taught any basic obedience command, and many misbehaviors can be
corrected.
Important: The Remote Trainer has a range of up to 600 yards.
Hold the Remote Transmitter in a horizontal position away from
your body to achieve optimum range.
Terrain, weather, vegetation, transmission from other radio devices,
and other factors will affect the maximum range.
2

MAIN FEATURES
600M Remote Training Range
User Expandable to a Two-dog System
Tone, Vibration, and Shock Commands
16 Adjustable Progressive Intensity Levels for Vibration and Shock
Blue Backlit LCD Indicating Intensity Level and Battery
2-hour Rapid Charging Lithium Polymer Battery
100% Waterproof
Innovative Blind Operation with Touch Distinguishing Mode Buttons
3

TRANSMITTER
LED Indicator Light
Blue Backlit LED Display
Indicating Intensity Level
under Any Circumstances
of Visibility.
Blind Operation
Buttons
Easily distinguish and
send the correct training
command without eyes on
by touching and feeling on
buttons with different
structure.
Touch
Distinguishing
Edge
Effectively preventing
unexpected operation
and avoiding
unattended training.
Intensity Level
Adjustment
Quick selection for
the certain dog we
want to train.
Selecting
Channels
Antenna
Belt Clip
Waterproof
Charging Jack
(with cover)
Neck Strap Pin
4

RECEIVER COLLAR
Contact Points
On/Off
Button
Charging Jack
( with cover )
Collar
5

OPERATING GUIDE
HOW TO TURN THE P-COLLAR 620 ON/OFF
To turn the Transmitter on:
1. Mount the antenna in the corresponding position of the
transmitter,tightly.
2. Press any button on the Transmitter.
The blue backlight on the display stays on for approximately 30
seconds after a button is pressed. After that, with no other buttons
pressed, the blue backlight shuts off. If no button is pressed within
another five minutes, the display shuts off and the Transmitter goes
into battery conservation mode. Pressing any button will turn the
display back on.
6

HOW TO TURN THE P-COLLAR 620 ON/OFF
To turn the Receiver Collar on:
1. Press and hold the On/Off Button until the Green LED light comes on.
(This takes approximately one second).
2. Release the On/Off Button.
To turn the Receiver Collar off:
1. Press and hold the On/Off Button until the Red LED light shuts off.
(This takes approximately three seconds).
2. Release the On/Off Button.
NOTE: To extend the life of the batteries, turn the Receiver Collar off
when it is not in use.
In normal mode, the Green LED light will flash once every 5 seconds,
indicating that the Receiver Collar is on and ready to receive a signal
from the Handheld Transmitter.
7

HOW THE TRANSMITTER BUTTONS WORK
Tone Only Button (Black with Bar):
Sends an audible tone to the collar. No stimulation is delivered.
Vibration Only Button (Orange with Dot) /Shock Only Button (Black with
Bar):
Delivers vibration/shock through the Contact Points on the Receiver
Collar at the level shown on the Digital Display. When held down for 10
consecutive seconds, the Transmitter will “time-out,” and the
vibration/shock cannot be delivered for 5 seconds. You must release
and press the button again after the 5 second time-out period before an
additional vibration/shock can be delivered.
Dog 1/2 Toggle Switch
Located on the upper left-hand corner of the Transmitter, this toggle
switch allows you to switch back and forth between Dog 1 and Dog 2.
Vibra/Shock Up Button ( ): Increases vibration/shock level by 1.
Vibra/Shock Down Button ( ): Decrease vibration/shock level by 1.
TONE
Button(Black with Bar)
VIBRA
Button(Orange with Dot)
SHOCK
(Black with Bar)Button
Dog 1/2 Toggle
Up/Down
Button
8

FIT OF THE RECEIVER COLLAR
Important: The proper fit and placement of your Receiver Collar is
important for effective training. The Contact Points must have
direct contact with your pet’s skin on the underside of his neck.
To assure a proper fit, please follow these steps:
1. Make sure that the Receiver Collar is turned off.
2. Have your pet standing comfortably (3A).
3. Place the Receiver Collar on your
dog’s neck, close to the ears.
Center the Contact Points
underneath your dog’s neck,
touching the skin. Note: It is
sometimes necessary to trim the
hair around the Contact Points to
make sure that contact is
consistent. Longer Contact Points
are available from the Customer
Care Center.
4. The Receiver Collar should fit
snugly, yet be loose enough to
allow one finger to fit between the strap and your pet’s neck (3C).
5. Allow your pet to wear the collar for several minutes, then recheck the
fit. Check the fit again as your pet becomes more comfortable with
the Receiver Collar.
3A
3B
CAUTION
Do not shave your pet’s neck as this may increase
the risk of skin irritation.
3C
9

6. Trim the collar as follows (3D):
a. Mark the desired length of the
collar with a pen. Allow for
growth if your pet is young or
grows a thick winter coat.
3D
b. Remove the Receiver Collar from your pet
and cut off the excess.
c. Before placing the Receiver Collar back onto
your pet, seal the edge of the cut collar by applying a flame along
the frayed edge.
10

FIND THE INTENSITY LEVEL THAT IS BEST FOR YOUR DOG
The patpet® 620 and 620b have multiple intensity levels. This allows
you to choose the stimulation that is best for your dog.
NOTE: always start at the lowest level and work your way up.
For training efficiency, it is important to find the right intensity level for
your dog. This is called the recognition level, at which your dog looks
around in curiosity or flicks his ears.
FINDING YOUR DOG’S RECOGNITION LEVEL:
NOTE: every dog is different and you cannot predict where your dog’s
recognition level will be. Watch closely for any slight change in
behavior that demonstrates that your dog is feeling the stimulation.
1. With the collar receiver turned on and properly fitted to your dog, set
the remote transmitter’s intensity dial tot level 1 and press the
continuous stimulation button for 1 to 2 seconds.
2. If your dog shows no reaction to level 1, go to level 2 and repeat the
process.
3. YOUR DOG SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING
STIMULATION. IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO
HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND
REPEAT THE PROCESS.
4. Once you find your dog’s recognition level, this is the level you
should use when you begin a training exercise.
5. If you have progressed to level 7 while searching for your dog’s
recognition level and your dog continues to show no response,
check to see if the collar receiver is snug against your dog’s neck.
Then go back to intensity level 1 and repeat the process. If your dog
still does not indicate he is feeling the stimulation, you have three
options: trim the hair beneath the contact points, switch to the
longer contact points included in your system, or change the
stimulation range.
If after completing all of these steps, your dog still does not indicate he
is feeling the stimulation, please contact the customer care center at
760-288-0802.
11

THE LCD & LED INDICATOR
Indicates Vibration/Shock levels ranging from 1-16, and
appears in the center.
Indicates battery’s power level.
Note: The battery indicator will flash every second to indicate
low battery.
Indicates the active dog receiver and appear on the left.
Transmitter LED Indicator Light - Function and Response
Button Button Function Transmitter Indicator
Light Response
TONE
(Black w/ Bar)
Delivers audible tone to
collar
Red LED on for length
of button press
VIBRA
(Orange w/ Dot)
Delivers vibration to collar
based on current level shown
on Digital Display (vibration
will time-out for 5 seconds if
pressed continuously for 10
seconds, and will reset after
time-out period)
Red LED on for length
of button press
SHOCK
(Black w/ Bar)
Delivers shock to collar
basedon current level shown
on Digital Display (shock will
time-out for 5 seconds if
pressed continuously for 10
Seconds, and will reset after
Time-out period)
Red LED on for length
of button press
12

TONE and
VIBRA Buttons
held
simultaneously
Transmits Pairing command
to Receiver Collar
Red LED on for length
of button press
Receiver Indicator Light – Function and Response
Receiver Collar Function Green LED Response
Power on Flashes once
Normal operation - Good battery 1 flash every 5 seconds
Training tone On length of a TONE button press
In pairing position Flashes once every second within
16 seconds
Pairing Complete Flashes rapidly five times
Charging Complete On as long as the charger is
connected
13

CHARGING THE BATTERY
The unit uses Lithium-Polymer batteries.
1. Charge the unit before using it for the first time.
2. Do not charge the batteries near any flammable substances.
3. Fully charge the batteries if the unit is to be stored without use for a
period of 3 months or more.
Recharge the unit if:
The indicator light on the collar is rapidly flashing red.
The 3 bar indicator on the Transmitter LCD shows just 1 bar.
The indicator light on the Transmitter or Receiver will not come on.
The indicator light on the Transmitter or Receiver comes on
momentarily when any of the Mode Buttons is pushed.
Battery Charging Procedure:
NOTE: The unit has a partial charge when it leaves our facility. Upon
receipt of the collar, be sure to give it a 4-hour initial charge before the
first use.
1. Lift the rubber covers protecting the Transmitter and Receiver Collar
Charging Jacks.
2. Connect the charger connectors to the Transmitter and Receiver
Collar Charging Jacks, as shown below.
3. Connect the USB port to the Charging Adapter.
4. Plug the charger into a standard wall outlet.
5. Charge the unit for 4 hours for the first charge. Recharges only take
2-3 hours.
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NOTE: The Battery Indicator on the Transmitter will scroll and the
indicator light will be a steady red while charging. The Battery Indicator
will become steady and the LED Indicator Light will flash when fully
charged. The indicator light on the Receiver Collar will be a steady red
while charging and a green light will turned on when fully charged.
6. When charging is complete, remove the charger connector.
15

HOW TO PAIR THE REMOTE TRANSMITTER & RECEIVER COLLAR
If your Receiver Collar does not beep when the TONE Button on the
Remote Transmitter is pushed, or if you feel the Receiver Collar is not
responding to the Remote Transmitter, follow these steps to pair them:
1. With the Receiver Collar off your pet, turn the Receiver Collar off.
Restart, press, and hold the On/Off Button until the Green LED
flashes every second on the Receiver Collar. This continues for 16
seconds, within which pairing should be completed.
2. Press and hold the TONE and VIBRA Button on the Remote
Transmitter at the same time until the Green LED Light on the
Receiver Collar flashes rapidly 5 times, indicating pairing is
completed.
Two Dog System
NOTE: If you wish to add another Receiver Collar to the training
system, extra Receiver Collars are available where you bought your
unit.
Remote Transmitter
1. Set the Toggle Switch to 2.
2. Turn on the Receiver Collar for Dog 2. Press any Mode Buttons to
verify function.
3. If the Dog 2 Receiver Collar does not respond, pairing may be
needed.
Repeat the steps from How to Pair the Remote Transmitter & Receiver
Collar above.
16