Paxton TOUCHLOCK K Series Troubleshooting guide

Compact
18/06/2008
1
TOUCHLOCK compact keypads are programmed using a programming menu that is accessed by the
system administrator using a programming code, defined when the keypad is initialised.
Programming TOUCHLOCK compacts
When the system is powered up for the first time the keypad will bleep 3 times a second.This
indicates that the keypad is waiting to be initialised.The red LED will be steady, the amber LED will
flash slowly and the green LED will flash quickly.
Initialising the keypad
How can I change the programming code? - Enter programming mode and hold down“6” for
3 seconds. Enter the new programming code followed by the bell button. Re-enter the new code
to confirm the change followed by the bell button.The new code is now programmed; the old
programming code will no longer work.
Programming the keypad
Press the bell button (The unit will stop bleeping)
Enter your chosen 6 digit programming code* and press the bell button (The green LED will flash faster still)
Confirm your programming code by entering the same 6 digit code and pressing the bell button (The green
LED goes out and the unit will acknowledge that the programming code has been accepted by bleeping
twice after a short pause. All the LED’s are now on)
*Note that the programming code SHOULD NOT contain the sequence of numbers 1234, as this is the default user code
The keypad should now work with the user code 1234.The programming code you just entered will
now let you into programming mode, where additional alterations can be made.
How do I enter the programming mode? - To change any of the settings on the keypad you must
enter the programming menu. To do this, simply enter the 6 digit programming code. The keypad
will beep twice and the green LED will flash.
How can I enter multiple user codes? - To use multiple user codes “multi user mode”must be
entered. First enter programming mode, hold down “2” for 3 seconds then press“6”. The keypad is
now able to accept multiple user codes. In this mode, old codes must be deleted when they are no
longer required.
How can I change a user code? - If the keypad is in single user mode a new code will replace the
old one. In multi user mode a new code can be added or old ones deleted. First enter programming
mode, hold down “8” for 3 seconds. Enter the new user code followed by the bell button, enter the
new code again to confirm again followed by the bell. A final key press defines what type of code
the new one will be,“2” to delete the code,“4” to enter the code as a normal code, “6”for a toggle
code and“8”for a duress code.
Paxton Access
AN1003 - How to program a TOUCHLOCK compact
AN1003 - How to program a TOUCHLOCK compact

Compact
2
How can I stop the keypad from beeping? - The keypad can be made to work in silence if, for
example, it is located near to where someone is working. Enter the programming code and hold
down“3”for 3 seconds. Press the“6” button and the keypad will no longer beep when keys are
pressed.
How can I use the remote button wires? - The remote button wires can be used as either a
standard exit button, where the door opens for the door open time following a button press, or
as a toggle device where the remote button will toggle the door open until it is pressed again
or a toggle code is entered on the keypad. Enter the programming code and hold down“7”for 3
seconds. Press the“6”button to set the button to toggle the lock.
How can I stop people trying to guess the entry code? - Lockout is a function where the keypad
will lock to prevent someone from continually trying to guess the entry code. After 20 incorrect
keys have been pressed the keypad will lock out for a period of 1 minute. To activate lockout, enter
programming mode and hold down“4” for 3 seconds then press“6”.
How can I make the keypad work with a fail open lock? - As default the keypad only powers the
lock during the door open time. To reverse this operation, first enter programming mode, hold
down“1”for 3 seconds. Press the“6” button. The lock wires will now operate for fail open locks.
What can I do if it all goes wrong? - The keypad can be reset back to factory defaults with the
exception of the programming code. Enter programming mode and hold down“9” for 3 seconds.
Re-enter the programming code and hold down“9”for a further 3 seconds. The keypad will now
be reset. If the master code becomes lost a hardware reset must be performed. To do this turn off
the power to the unit, hold down the ‘3’ button on the keypad and re-administer power to the unit.
When the power is applied, release button ‘3’. Three beeps will indicate that the unit has successfully
data reset.
What is the Hardware Reset Procedure? - If the master code becomes lost a hardware reset must
be performed. To do this turn off the power to the unit, hold down the ‘3’ button on the keypad
and re-administer power to the unit. When the power is applied, release button ‘3’. Three beeps will
indicate that the unit has successfully data reset.
How can I change the door open time? - Enter programming mode and hold down“5” for 3
seconds. Enter the time required door open time, in seconds between 1 and 60 e.g. for 5 seconds
type in “0” then “5”. The default value is 7 seconds.
AN1003 - How to program a TOUCHLOCK compact

Compact
3
Single or multiple
codes
Silent operation
20 wrong keystrokes
= 60 second lockout
Door open time
(seconds)
Change
Programming Code
Remote Button
Set a user
code
Data Reset (except
Programming code)
OR
OR
OR
OR
One code only Multiple codes allowed
Silent
Beep on
ON
OFF
Enter time in seconds
(default = 07, max = 60)
Open door for
time in option 5
Toggle door open
until pressed again or
toggle code entered
Enter user code
4-8 digits
Re-enter
user code
Enter 6 digit
Programming
Code
OR
OR
OR
= Delete
= Normal
= Toggle
= Duress
Enter 6 digit
Programming
Code
Re-enter 6 digit
Programming
Code
Lock wire setting
X
6
X
2
4
6
8
2
2
2
2
2
3
4
7
5
6
9
8
6
6
9
START - Enter the 6 digit Programming Code and hold down a function key
----- for 3 seconds. - The unit beeps and the LED ashes faster.
Continue the key sequence to set the option - The keypad returns to operating mode.
= Hold down for 3 secs
= default setting
1Fail closed Fail open
26
OR
6
AN1003 - How to program a TOUCHLOCK compact