PCS Digital PCS Digital Suite 64 User manual

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Record of Revisions
Revision Date of Issue Supercedes Major Changes - Brief Description
Revision 1 June 1, 2005 Issue A Initial PCS Digital Release

| Suite 64 Installation, Programming & Maintenance Manual | 1-1
Introduction
1
1Introduction
ThePCSdigital(TM)Suite64isaversatile,DigitalHybridKeyTelephoneSystem
thatincludesmanyadvancedfeatures.ItsgatewaypresentsseveraladvancedVoIP
(VoiceOverInternetProtocol)features.Itisdesignedtomeetthe
telecommunicationsneedsofsmalltomediumbusinessoffices.
TheSuite64isafullydigitalhybridkeytelephonesystem.Utilizing“LoopStart”
centraloffice(TelephoneCompany)lineinterfacesinconjunctionwithanalogand
digitalextensionports,itprovidesofficecommunicationsandconnectivitytothe
PublicSwitchedTelephoneNetwork(PSTN).
TheSuite64offersaplethoraofofficeproductivityfeaturesandtelephone
enhancingfeaturesthatincludeCallerIdentification(requiredTelephone
Companysubscription)inthestandardpackage.Unlikemostsystemsthatsupport
CallerID,theSuite64supportsCallerIDtoSuite64proprietarydigitalextensions
andtothird‐party,CallerIDcapableanalogdevices(cordlesstelephones,etc.)
Inadditiontomanystandardfeatures,severaloptionalfeaturesareofferedto
furtherenhanceofficecommunications.Thesebuilt‐invoiceprocessingintegration
packagesare:
•AutomatedAttendant
•BothFlashandHardDriveBasedVoicemail/AutoAttendant
TheSuite64platformallowstheapplicationofthesevoiceprocessingplatforms
withoutlossofvaluablesystemportresources.
TheSuite64iscomprisedofanapplication‐configured,expandableKeyService
UnitorKSUplatform.Whenusedwiththefull‐featured31‐ButtonTelephoneand
itsdisplay,itprovidesaccesstoallsystemfunctions.
TheSuite64systemarchitectureprovidesanexpandableinterfacefordigitalport
growthandanalogportgrowth.Thebasicconfigurationsupportsbothdevice
types.(Analogportsmightbeusedforplainoldtelephones,faxmachines,
modems,etc.)

1-2 | Suite 16 Installation, Programming & Maintenance Manual |
Introduction
1
AnillustrationoftheSuite64cabinetand2KeyTelephoneSetsareshownbelow
inFigure1.
Figure 1-1 Suite64
Digital Hybrid Key
Telephone System
TheSuite64incorporatesstate‐of‐the‐artdigitaltechnologyforvoiceswitchingand
callprocessingutilizingPulseCodeModulationandTimeDivisionMultiplexing
(PCM/TDM).
Suite 64 31-Button Model
Suite 64 28-Button Model

| Suite 64 Installation, Programming & Maintenance Manual | 1-3
Introduction
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TheSuite64isanon‐blockingswitchfeaturingnodegradationofvoicesignals.
Thesystemutilizesa16‐bit,20MHzmainmicroprocessorandperipheraldevice
(extensionsandCOlines)processorsinadistributedprocessingconfiguration.
Memoryconsistsof640KbytesofROMand384KbytesofRAM.
TheSuite64isshippedasfollows:
•1‐KSUwiththefollowing:
‐Ten(10)digitalextensionports.
‐Two(2)analogdeviceports.
‐Six(6)CIDreadyCOLineports.
‐Twomusicsourceenters(canbeassignedasdesiredtoCOlinesforhold
music/messages.
‐Onepowerfailureport(COLine1).
‐Onecontrolcontact(LBC,Gate,ExternalPageControl).
‐Oneexternalpagingequipmentinterface.
‐Twoserialports.
‐PC‐RMPProgrammingInterface.
‐SMDR(StationMessageDetailedRecording).

1-4 | Suite 16 Installation, Programming & Maintenance Manual |
Introduction
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About this Manual
TheSuite64Installation,Programming&Maintenancemanualisdividedintothe
followingsections:
•Section1‐Introduction‐thissectionprovidesageneraldescriptionofthe
Suite64systemaswellasadescriptionofthemanualcontents,associated
documentation,andalistingofthedocumentconventions.
•Section2‐SystemDesign‐Thissectionprovidesdescriptionsoftheindivid‐
ualcomponentsoftheSuite64system.
•Section3‐BasicProgramming‐Thissectionprovidesbasicinstructionsfor
accessingtheSuite64programmingdatabaseusingbotha31‐ButtonModel
TelephoneandtheRMPPCapplication.
•Section4‐Installation‐Thissectionprovidesinstructionsfortheinstalla‐
tionoftheKSUcabinetsandpinoutinformation.
•Section5‐PhoneExtensionProgramming(01)‐Thissectionprovides
31‐ButtonmodeltelephoneandRMPprogramminginstructionsfortheSuite
64featuressuchasAuto‐Record,CallForwarding,ClassofServiceProgramming,
COLineAssignments,Intrusionandothers.
•Section6‐PhoneTrunkProgramming(02)‐Thissectionprovides31‐Button
modeltelephoneandRMPprogramminginstructionsfortheSuite64fea‐
turessuchasCallForwardingwithPredefinedCOLines,COLineGroupPro‐
gramming,COLineRingAssignmentsandothers.
•Section7‐PhoneCallHandlingProgramming(03)‐Thissectionprovides
31‐ButtonmodeltelephoneandRMPprogramminginstructionsfortheSuite
64featuressuchasAlarmClock‐Extension,AlarmClock‐System,Answering
MachineEmulation,AutoAttendantandothers.
•Section8‐PhoneSystemResourceHandling(04)‐Thissectionprovides
31‐ButtonmodeltelephoneandRMPprogramminginstructionsfortheSuite
64featuressuchasAttendantProgramming,DSSConsoleProgramming,Call
Operator‐Attendant,ExtensionPasswordsandothers.
•Section9‐PhoneRestrictionProgramming(05)‐Thissectionprovides
31‐ButtonmodeltelephoneandRMPprogramminginstructionsfortheSuite
64featuressuchasAccountCode‐Voluntary/Forced/Verified,TollRestric‐
tion‐COSandothers.
•Section10‐PhoneTrunkApplicationProgramming(06)‐Thissectionpro‐
vides31‐ButtonmodeltelephoneandRMPprogramminginstructionsfor
theSuite64featuressuchasVoiceMail‐DigitalIntegrationandothers.
•Section11‐PhoneExtensionApplicationProgramming(07)‐Thissection
provides31‐ButtonmodeltelephoneandRMPprogramminginstructions
fortheSuite64featuressuchasCOLineAlternateRoute,FaxToneDetection
andothers.
•Section12‐PhoneSystemApplicationProgramming(08)‐Thissectionpro‐
vides31‐ButtonmodeltelephoneandRMPprogramminginstructionsfor
theSuite64featuressuchas12/24‐HourModeSelection,AutomaticCOLine
RingingModes,CallPickup‐Groupandothers.

| Suite 64 Installation, Programming & Maintenance Manual | 1-5
Introduction
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•Section13‐UserProgramming‐Thissectionprovides31‐Buttonmodeltele‐
phoneprogramminginstructionsforUserFeaturessuchasAuto‐Hold,Auto‐
maticCOLine/IntercomSelection,Feature/DSSButtonProgramming,andothers.
DescriptionsofthesefeaturesandotherscanalsobefoundintheSuite64
31‐ButtonTelephoneUserGuide.
•Section14‐ProgrammingQuick‐ReferenceCharts‐Thissectionprovides
quickreferencechartsforallofthe31‐Buttonmodeltelephoneprogramming
instructionsdescribedinSection5throughSection12.
Document Conventions
Thefollowingconventionsareusedthroughoutthismanual.
Table 1-1 Conventions
Convention Description
Normal Usedinbodytextthroughoutthismanual.
Normal,Italic Usedinreferencingsections,telephonefeatures
andvoicerecordingsorprompts.
Bold,Italic UsedindescribingthefieldsinRMPscreens
andotherformnamesoritems.
Normal,Bold Usedtodescribefilenames,devicenamesand
specificareasofRMPmenus.
Press Meanstopressaspecifickey.(e.g.pressESC
meanstopressandreleasetheEscapekey.)
Enter Meanstotypeorpushabuttononthe
telephonekeypad.
123(Telephone
Keys)
Indicatesthekeystrokesthatarerequiredtobe
enteredonatelephone.
DISPLAY FONT Indicatesadisplayona31‐ButtonModel
Telephone.

1-6 | Suite 16 Installation, Programming & Maintenance Manual |
Introduction
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Related Documents
Thefollowingdocumentsshouldbeusedinconjunctionwiththismanual:
•Suite6431‐ButtonModelTelephoneUserGuide
•Suite6428‐ButtonModelTelephoneUserGuide
•Suite64FlashVoicemailInstallation&MaintenanceManual
•Suite64HDVoicemailInstallation&MaintenanceManual