PCS Digital PCS Digital Suite 64 User manual

Telephone
User Guide

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Record of Revision
This Document may contain flaws, omissions or type setting errors; no warranty is granted nor liability
assumed in relation thereto unless specifically undertaken in PCS digital’s sales contract or order confir-
mation. Information contained herein is periodically updated and changes will be incorporated into
subsequent editions. All specifications are subject to change without prior notice.
© copyright by PCS Digital, LLC., 2005
All trademarks contained herein are the property of their respective holders.

Table of Contents
Telephone Introduction................................................................................................................... 1 - 1
2.4GHz Wireless Handset ............................................................................................................... 1 - 2
31-Button Telephone ....................................................................................................................... 1 - 3
28-Button Telephone ....................................................................................................................... 1 - 4
Features of the Suite 64................................................................................................................... 2 - 1
Conventions Used in this Guide ..................................................................................................... 2 - 2
Making an Outgoing Call ............................................................................................................... 2 - 3
Description ...................................................................................................................................................... 2 - 3
Operational Notes........................................................................................................................................... 2 - 3
Making an Intercom (ICM) Call.................................................................................................... 2 - 3
Description ...................................................................................................................................................... 2 - 3
Operational Notes........................................................................................................................................... 2 - 3
Receiving Calls................................................................................................................................. 2 - 4
Description ...................................................................................................................................................... 2 - 4
Operational Notes........................................................................................................................................... 2 - 4
Accessing Voicemail Messages ....................................................................................................... 2 - 4
Description ...................................................................................................................................................... 2 - 4
Retrieve Messages ........................................................................................................................... 2 - 4
Description ...................................................................................................................................................... 2 - 4
Operational Notes........................................................................................................................................... 2 - 4
Volume Control................................................................................................................................ 2 - 5
Description ...................................................................................................................................................... 2 - 5
Operational Notes........................................................................................................................................... 2 - 5
Speakerphone................................................................................................................................... 2 - 5
Description ...................................................................................................................................................... 2 - 5
Hold................................................................................................................................................... 2 - 6
Description ...................................................................................................................................................... 2 - 6
Operational Notes........................................................................................................................................... 2 - 6
Exclusive Hold ................................................................................................................................. 2 - 6
Description ...................................................................................................................................................... 2 - 6
Operational Notes........................................................................................................................................... 2 - 6
Transfer ............................................................................................................................................ 2 - 7
Description ...................................................................................................................................................... 2 - 7
Operational Notes........................................................................................................................................... 2 - 7
Speed Dial......................................................................................................................................... 2 - 7
Description(31-Button and Wireless Handset) ............................................................................................. 2 - 7
Description(28-Button)................................................................................................................................... 2 - 8
Operational Notes........................................................................................................................................... 2 - 8
Call Forwarding............................................................................................................................... 2 - 8
Description (31-Button) ................................................................................................................................. 2 - 8
Direct Call Forward........................................................................................................................................ 2 - 9

Busy Call Forward .......................................................................................................................................... 2 - 9
No Answer Call Forward ................................................................................................................................ 2 - 9
External Call Forward.................................................................................................................................. 2 - 10
Follow Me Call Forward .............................................................................................................................. 2 - 10
Follow Me (From Another Extension to This Extension)........................................................................... 2 - 10
Follow Me (From This Extension to Another Extension)........................................................................... 2 - 10
Delete Forward.............................................................................................................................................. 2 - 10
Operational Notes (31-Button and Wireless Handset)................................................................................2 - 11
Description (28-Button) .................................................................................................................2 - 11
Direct Call Forward.......................................................................................................................................2 - 11
Busy Call Forward .........................................................................................................................................2 - 11
No Answer Call Forward ...............................................................................................................................2 - 11
External Call Forward...................................................................................................................................2 - 11
Follow Me Call Forward .............................................................................................................................. 2 - 12
Follow Me (From Another Extension to This Extension)........................................................................... 2 - 12
Follow Me (From This Extension to Another Extension)........................................................................... 2 - 12
Delete Forward (Own Extension)................................................................................................................. 2 - 12
Delete Forward (Other Extension) .............................................................................................................. 2 - 12
Delete All Forwarding .................................................................................................................................. 2 - 12
Operational Notes (28-Button) .................................................................................................................... 2 - 12
Supervised Conference ................................................................................................................. 2 - 13
Description .................................................................................................................................................... 2 - 13
Operational Notes......................................................................................................................................... 2 - 14
Meet Me Conference Room ......................................................................................................... 2 - 14
Description .................................................................................................................................................... 2 - 14
Operational Notes......................................................................................................................................... 2 - 14
Extension Ring Adjustment (Distinctive Ringing) ..................................................................... 2 - 15
Description (31-Button, Wireless Handset)................................................................................................. 2 - 15
Description (28-Button) ............................................................................................................................... 2 - 15
Operational Notes......................................................................................................................................... 2 - 15
Do Not Disturb (DND) .................................................................................................................. 2 - 15
Description .................................................................................................................................................... 2 - 15
Operational Notes......................................................................................................................................... 2 - 15
Feature/DSS Button Programming ............................................................................................. 2 - 16
Description (31-Button, Wireless Handset)................................................................................................. 2 - 16
Description (28-Button) ............................................................................................................................... 2 - 16
Operational Notes......................................................................................................................................... 2 - 17
Headset Mode ................................................................................................................................ 2 - 17
Description .................................................................................................................................................... 2 - 17
Operational Notes......................................................................................................................................... 2 - 17
Night Mode (Attendant Code)...................................................................................................... 2 - 18
Description .................................................................................................................................................... 2 - 18
Operational Notes......................................................................................................................................... 2 - 18
Night Mode (Attendant Administration)..................................................................................... 2 - 18
Description .................................................................................................................................................... 2 - 18
Operational Notes......................................................................................................................................... 2 - 18
Feature Code List - Alphabetical ................................................................................................... 3 - 1

1
1 - 1
Telephone Introduction

1
1 - 2
2.4GHz Wireless Handset
The Suite 64 is a versatile, Digital Hybrid Key Telephone System that includes many advanced features.
The System Configuration is comprised of a Main Service Unit and optional expansion boards per
specific configuration requirement. The components of a basic system include a KSU Main Service
Unit with a 2.4 Ghz wireless handset, 31-Button or a 28-Button Telephone.
The wireless handset functions similar to the 31-Button display telephone with the mobility of a
wireless environment. The handset has a hot keypad, so there is no need to press the talk or
speaker button to make a telephone call, with handsfree answer back. The backlit display makes it
easy to read even in low light environments. The Wireless handset has three Interactive Soft Buttons,
6 Programmable Flexible Buttons which are dual color and can be programmed as Station DSS keys
or direct CO Lines. Fixed buttons include - Talk, Flash, Func (FEAT) and hold)
Talk = Talk - press this button to answer incoming calls
Flash = Flash - used to transfer a call or establish a conference call
Hold = Place calls on hold to take another action such as paging someone.
Func (Feat) = Feature - Used to invoke features
Volume up and Volume Down (On the side) = Increases and decreases volume
SPKR = Speaker - (On the side) Allows the user to us the telephone in hands free mode.
Backlit
Display Speaker
button
HotKeypad
FlexibleButtons

1
1 - 3
31-Button Telephone
The Suite 64 31-Button Telephone features an LCD Display (2 x 16 characters) with speakerphone,
three Interactive Soft Buttons, 20 Programmable FlexibleButtons (dual color LED), 8 fixed feature
keys (Trans, Hold, Clear, Feat, Volume up Mute Volume Down, and SPKR).
Trans = Transfer - used to transfer a call or establish a conference call
Hold = Place calls on hold to take another action such as paging someone.
Clear = Brings the telephone back to idle (hangs up on all calls)
Feat = Feature - Used to invoke features
Volume up and Volume Down = Increases and decreases volume
Mute = Temporarily suspends transmit on the telephone so that you may talk privately.
SPKR = Speaker - Allows the user to us the telephone in hands free mode.
Flexible Buttons
Fixed Buttons
Soft Buttons
Supertwist Display

1
1 - 4
28-Button Telephone
The Suite 64 28-Button Telephone features a speakerphone, 20 programmable Flexible Buttons
(dual color LED), 8 fixed feature keys (Trans, Hold, Clear, Feat, Volume up Mute Volume Down, and
SPKR).
Trans = Transfer - used to transfer a call or establish a conference call
Hold = Place calls on hold to take another action such as paging someone.
Clear = Brings the telephone back to idle (hangs up on all calls)
Feat = Feature - Used to invoke features
Volume up and Volume Down = Increases and decreases volume
Mute = Temporarily suspends transmit on the telephone so that you may talk privately.
SPKR = Speaker - Allows the user to us the telephone in hands free mode.
Flexible Buttons
Fixed Buttons

2
2 - 1
Features of the Suite 64

2
2 - 2
Conventions Used in this Guide
fFeature/DSS Buttons are denoted by this symbol for ease of readability.
8Keypad keys, such as the key indicated, are referenced by their actual appearance.
tFixed feature keys, such as the key indicated, are referenced by their actual appearance.
Enter Indicates that a keystroke on the telephone keypad is made.
NOTE: Used to alert the reader to an important note about a feature or function.