Pentair WhisperFlo VS 800 User manual

Should the installer or owner be unfamiliar with the correct installation or operation of
this type of equipment you should contact the distributor/manufacturer for the correct
advice before proceeding with the installation or operation of this product. The pump
operator or owner must be provided with this owner’s manual.
OWNER’S MANUAL
VARIABLE SPEED POOL PUMP
WHISPERFLO VS 800

2WhisperFlo VS 800 Owner’s Manual
ECO SELECT®
The Eco Select® brand identies our most eco-friendly products.
As the global leader in pool and spa equipment, we’ve made a strong commitment to develop
and offer the most environmentally responsible products available.
When you see the Eco Select® brand on one of our products, you’ll know it is our “greenest”
and most ecient product in that equipment category.
These products do the best job of saving energy, conserving water, reducing noise, or
otherwise contributing to a more environmentally responsible equipment system. In every
case, a product that earns the Eco Select brand is clearly our “greenest” and most ecient
choice.

3
WhisperFlo VS 800 Owner’s Manual
TABLE OF CONTENTS
Page
Features and Benets 4
Technical Information 5
Model Data 5
Hydraulic Performance 6
Dimensions 6
Installation 7
Pump Positioning 7
Piping 8
Pool Outlets 8
Electrical 9
Equipotential Bonding 9
Operation 10
Priming the Pump 10
Speed Selection 11
Variable Speed Adjustment 11
Set Priming Options 12
Service & Maintenance 13
Troubleshooting 14
Troubleshooting Guide 14
Motor Flash Codes 16
Spare Parts 17

4WhisperFlo VS 800 Owner’s Manual
FEATURES & BENEFITS
The WhisperFlo VS 800 is the ideal pump for new or existing pools. Utilising advanced
hydraulic design and the latest technology in permanent magnet, variable speed motors,
the WhisperFlo VS 800 has the perfect combination of eciency and performance. The
WhisperFlo VS 800 delivers energy savings and the power when you need it. You will also
have the peace of mind that you are doing your bit for the environment and reducing your
carbon foot print.
• Variable speed pump, with 3 programmable speeds, allows you to effortlessly select the
most ecient setting to meet you ltration, cleaning and water feature needs.
• Axial ux, brush-less permanent magnet motor delivers high eciency and low noise
levels.
• Fault protected motor prevents damage by automatically shutting down the motor in
the event of a locked rotor, under voltage, over voltage or over current condition and will
automatically reduce the speed during an over temperature condition.
• Precision-t internal components and superior hydraulic design deliver effortless
performance, energy savings and extended pump life.
• A heavy-duty construction and a motor rated for continuous operation make the
WhisperFlo VS 800 a tough, long-lasting performer.
• The high-capacity trap holds a large amount of debris, so you clean less often.
• The Cam and Ramp™ lid is easy to remove and locks in place with a quarter turn, making
inspection and cleaning a breeze.
• Quick-disconnect plumbing unions.
• Adjustable priming speed and duration up to 2 hours.

5
WhisperFlo VS 800 Owner’s Manual
TECHNICAL INFORMATION
Model Data
RPM: Low 1450RPM (default factory setting)
Med 2400RPM (default factory setting)
High 2850RPM (default factory setting)
Adjustable Range: 1000-2850RPM
Electrical Rating: 230-240V 50Hz single phase
Rated Current: Low: 1.3A (max)
Med: 4.4A (max)
High: 6.0A (max)
Input Power (P1): Low: 160W (max)
Med: 595W (max)
High: 945W (max)
Input Power (P2): Low: 130W (max)
Med: 475W (max)
High: 800W (max)
Maximum Ratings: 2850RPM, 945W, P2 800W, 6.0A
IP Rating: IP25
Inlet (Suction): ABS Barrel Union to suit 50mm PVC
pressure pipe to AS/NZS 1477
Outlet (Discharge): ABS Barrel Union to suit 50mm PVC
pressure pipe to AS/NZS 1477
Maximum Total Head: 17m
Water Temperature Range: 5°C – 40°C
Maximum Ambient temperature: 50°C
Recommended pH Range: 7.2 - 7.8 (Guide Only)
Sound Power Level (Lwa): Low: 57.5dB
Med: 65.2dB
High: 69.3dB
Motor: Axial ux, permanent magnet, DC
Protection: Mains over voltage, mains under voltage,
over temperature, under temperature,
locked rotor, over current, phase
disconnect.
Supply cord: 10A, H07RNF, 2m.

6WhisperFlo VS 800 Owner’s Manual
TECHNICAL INFORMATION
587
286 316 301
253
142
199
275
132
232
WHISPERFLO VS 800
A A
B B
C C
D D
E E
F F
8
8
7
7
6
6
5
5
4
4
3
3
2
2
1
1
Hydraulic Performance
Dimensions
0
2
4
6
8
10
12
14
16
0 50 100 150 200 250 300 350 400
Head (m)
Flow (LPM)
WhisperFlo VS 800
2850 RPM
2400 RPM
2000 RPM
1600 RPM
1450 RPM

7
WhisperFlo VS 800 Owner’s Manual
INSTALLATION
The pump must be installed and serviced by a suitably qualified person in order
to avoid hazard. Incorrectly installed or tested equipment may fail, causing
severe injury or property damage.
These instructions are a guide only. Should you the installer or owner of the
product be unfamiliar with the correct installation or operation of this product
you should contact a suitably qualified person for advice.
Do not connect system to high pressure or mains water system.
This pump is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the pump.
The WhisperFlo VS 800 is electrically connected. Ensure that it is isolated from
electrical supply during installation and any subsequent service work.
1. Plan the position of the pump
For best performance, allow pump suction inlet height to be as far below
water level as possible and allow the use of short, direct suction pipe with
minimum bends (to reduce friction losses).
a. Have enough ventilation to keep ambient temperature below the motor’s rated ambient
temperature whenever the pump is running. If installed in an enclosure/pump house,
the enclosure must have adequate ventilation (200sq.cm min, inlet & outlet) and air
circulation Allow 200mm to keep rear of motor clear.
b. Have adequate floor drainage to prevent flooding and be protected from excess
moisture.
c. Be solid, level, rigid and vibration free.
d. To reduce vibration and pipe stress, bolt pump to mount. Fixing holes accept 12mm
fasteners.
e. Be within 2m of a power outlet for electrical connection (refer to AS/NZS 3000 for rules
regarding connection of electrical equipment in pool zones).
f. Allow adequate access for servicing pump and piping.

8WhisperFlo VS 800 Owner’s Manual
3. Pool Outlets
a. The pump suction system must provide protection against hazard
of suction entrapment or hair entrapment/entanglement. The
pool outlet piping must be in accordance with the latest AS1926.3
standard.
b. Suction outlet covers and skimmers must have been tested and
found to comply with the latest AS1926.3 standard or ASME/ANSI
specification for Suction Fittings.
2. Piping
For best performance, allow pump suction inlet height to be as far below
water level as possible and allow the use of short, direct suction pipe with
minimum bends (to reduce friction losses).
a. Use only Australian Standard PVC pressure pipe. For best performance use at least
50mm diameter pipe for all connections to the pump. Never use a suction pipe smaller
than pump suction connections (50mm) and use larger pipe for long suction distances.
b. To avoid stress on the pump, support both suction and discharge pipes independently.
Place these supports as close to the pump as possible.
c. To avoid a strain left by a gap at the last connection, start all piping at the pump and run
pipe away from the pump.
INSTALLATION

9
WhisperFlo VS 800 Owner’s Manual
INSTALLATION
Do not use extension leads as they are unsafe in and around the Pool Zone.
Hazardous voltage. Can shock, burn or cause death.
To avoid dangerous or fatal electrical shock, turn OFF power to pump and
remove plug from outlet before working on electrical connections.
4. Electrical
5. Equipotential bonding
If equipotential bonding is required, connect all metal parts of the swimming pool or spa
structure and to all electrical equipment, metal conduit, and metal piping in accordance with
the wiring rules. Run a wire from the equipotential bonding terminal on the pump (bottom,
left motor bolt with serrated washer) to the pool bonding structure.
a. Electrical installation shall be in accordance with the national wiring rules (AS/NZS
3000) taking into account its ratings (Class I, IPX5). The pump is supplied with a standard
Australian 10 amp plug and 2 metres of cord. Select the correct Pool Zone for installation.
b. An RCD with maximum rated residual current of 30mA is required for the power supply
to the pump. Additionally, if a suitable socket outlet is not available a weatherproof
socket must be installed by an electrician in a suitable location. RCD tripping indicates an
electrical problem. If RCD trips and will not reset have a qualified electrician inspect and
repair electrical system.
c. Incorrect voltage can cause fire or seriously damage pump and voids warranty.
d. Voltage at pump must not be more than 6% above or 10% below motor nameplate rated
voltage or pump may overheat, causing overload tripping and reduced component life. If
voltage is less than 90% or more than 106% of rated voltage when pump is running at full
load, consult the power company.

10 WhisperFlo VS 800 Owner’s Manual
OPERATION
1. Priming the pump
NEVER run pump dry. Running pump dry may damage seals, causing leakage and
flooding. Fill pump with water before starting motor.
Freezing conditions will damage the unit, as water expands as it freezes. Ensure that
the WhisperFlo VS 800 is located so that it is not prone to freezing, or ensure that the
product is disconnected and dried of water during cold conditions.
Trapped air in system can cause explosion. Ensure all air is out of the system before
operating or testing equipment.
Fire and burn hazard. Modern motors run at high temperatures. To reduce the risk of
fire, do not allow leaves, debris, or foreign matter to collect around the pump motor. To
avoid burns when handling the motor, let it cool for at least 20 minutes before trying to
work on it.
Small children using pool must ALWAYS have close adult supervision.
Pump suction is hazardous and can trap and drown or disembowel bathers. Do not use
or operate pump, pool/spas if a suction outlet cover is missing, broken, or loose. Follow
the guidelines below for a pump installation which minimises risk to users of pool and
spas.
NEVER tighten or loosen trap lid while pump is operating.
It is not necessary to lubricate the
o-ring. The original equipment
O-ring contains a permanent
internal lubricant.
c. Remove the trap lid (turn anti-clockwise).
d. Fill trap tank with water.
e. Check the lid o-ring and sealing surface, ensure there is no dust or debris on either, and replace
the lid (turn clockwise to tighten by hand only - no wrenches!).
f. Open the shut-off valves on the suction and discharge pipes, if present.
g. Release all air from filter, pump and piping system (refer filter owner’s manual). In a flooded
suction system (water source higher than pump), pump will prime itself when suction and
discharge valves are opened and air is released.
h. Switch on power to the pump to start.
i. Pump should start to prime now. Priming time will depend on vertical height of suction lift and
horizontal length of suction piping but is generally between 30 seconds to 3 minutes under
normal installation conditions.
j. The WhisperFlo VS 800 will start slowly but ramp up to high speed for the first 2 minutes to assist
priming. It will then switch to the selected speed.
*Should the pump not prime, ensure that all valves are open, lint trap is clear of debris and suctions and suction
pipe end is submersed in water, and that there are no leaks in suction pipe. See troubleshooting guide.
a. Before removing trap lid, SWITCH OFF
POWER SUPPLY to pump.
b. CLOSE SHUT-OFF VALVES on suction and
discharge pipes, if present.

11
WhisperFlo VS 800 Owner’s Manual
OPERATION
2. Speed Selection
3. Variable Speed Adjustment
Press for low speed Press for medium
speed Press for high speed
1450RPM 2400RPM 2850RPM
• Filtration and water
circulation.
• Cleaning with a
suction cleaner.
• Backwashing lter.
• Operating some
water features such
as jets or waterfalls.
• Solar heating
Press to turn power on/off. If power is removed, motor will return to the last speed selected when
power is restored. Motor will remember ON/OFF state.
The WhisperFlo VS 800 comes pre-programmed with the following default speeds:
If the default speed settings do not perfectly match the particular installation. They can be
adjusted as follows.
1.
Press and hold button corresponding to speed
you wish to, or change. Hold for 3 seconds and a
light should begin to flash.
2.
To decrease speed by 50rpm increments with
1000rpm as the minimum limit.
To increase speed by 50rpm increments with
2850rpm as the maximum limit.
3.
To save the current speed setting and return to
normal operation mode.
Will cancel the change and revert back to the
original speed and return to normal operation
mode.
Holding all 3 buttons for 3 seconds will reset the
speeds to default.
+
,
+
or

12 WhisperFlo VS 800 Owner’s Manual
OPERATION
4. Set Priming Options
Disable or Enable the
Prime Time
Press the “STOP” button for 5 seconds to
DISABLE/ENABLE prime time. (The power LED/
Green will light up and not blink when prime
time is disabled), this function will be back to
default when reset to default or press again this
button for 5 second.
Pressing any two of the speed buttons
simultaneously to finish priming time as
temporarily.
Priming time and Priming speed setup
Pressing the “STOP” button for 10 seconds the
power LED/ green will blink twice in every one
second then display will show “P 2” and ready to
adjust time (Limit time to 240min maximum and
minimum for 1Min).
Pressing the button ”low” will lower the time by
1 min step (Holding for 2 seconds to decrease
time continuously).
Pressing the button “high” (will rise the time by
1 min step (Holding for 2 seconds to increase
time continuously).
Pressing the button “med/set” will save the new
time then automatic go to Priming speed setup
in next step and display show “2850” and ready
to adjust speed.
Pressing the button “low” will lower the speed by
25 RPM step (Holding for 2 seconds to decrease
speed continuously).
Pressing the button “med/set” will save.
, or

13
WhisperFlo VS 800 Owner’s Manual
SERVICE & MAINTENANCE
FREQUENCY
Once per week Once per month
CHECK
Inspect trap basket, and empty
of any leaves and other debris.
Leaves and other debris that
collects in basket will choke
off water ow through the
pump and reduce eciency
and performance. See below
instructions on cleaning the trap.
Check the pump to ensure no
water is leaking from inlet and
outlet joints, whilst pump is
operating. If leaks are noticed,
clean and grease the o-rings or
replace if necessary.
Clean area around pump and
ensure there are no leaves or
debris which could become a re
hazard or choke the motor fan.
Check that there are no leaks
from under the pump. If there are,
this could be a sign of a leaking
mechanical seal. Call a Pentair
Service Agent immediately, to
prevent damage to the motor.
Check pump and motor for
insects and pest infestations
and ensure that motor ns are
clean of dust and dirt. Clean if
necessary.
To avoid dangerous or fatal
electrical shock hazard, turn OFF
power to pump and remove plug
from power outlet before working on
pump.
Do not operate pump with trap
basket missing or damaged.
Follow instructions below to clean trap:
1. Switch off power to pump, close valves in suction and discharge, and release all pressure from
system before proceeding.
2. Remove trap cover (turn counter clockwise). If necessary, tap handles gently with a rubber
mallet.
3. Remove strainer basket and clean. Ensure all holes in basket are clear, flush basket with water
and replace in trap with large opening at pipe connection port (between ribs provided). If basket
is replaced backwards, the cover will not fit on trap body. To clean transparent cover, use water
and neutral soap only. Do not use solvents.
4. Clean and inspect lid o-ring; reinstall on trap. Clean O-ring groove on trap body and replace cover.
To help keep cover from sticking, tighten hand tight only.
5. Prime pump (refer priming instructions).
• It is essential for the longevity of the pump that regular service and maintenance be carried out.
The WhisperFlo VS 800 incorporates high velocity moving parts and is pumping water containing
harsh pool chemicals. Some parts which will wear during the normal operation and expected life of
the pump.

14 WhisperFlo VS 800 Owner’s Manual
TROUBLESHOOTING
SYMPTOM CAUSE REMEDY
Low water
pressure, low ow
from pump.
Suction leaks / lost
prime.
• Pump must be primed; make sure that the
pump casing and strainer are full of water.
Refer priming instructions.
• Make sure there are no leaks in suction
piping and ensure all o-rings are present
and clean.
• Make sure suctions pipe inlet is well below
the water level to prevent pump from
sucking air.
• Suction lift of 3 to 6 metres will reduce
performance. Suction lift of more than 6
metres will prevent pumping and cause
pump to lose prime. In either instance,
move the pump closer (vertically) to water
source. Ensure that the suction pipe
diameter is large enough.
Low speed setting. • Check speed setting. Refer to speed
selection section of this manual. Reset to
default if necessary.
Clogged pipe /
strainer / impeller /
lter system.
• Ensure trap is not clogged with debris;
clean basket and/or filter.
• Make sure that the impeller is not
clogged. This should be checked by
qualified personnel only.
• Pump may be trying to push too high a
column of water. If so, a higher pressure
pump is required.
The WhisperFlo VS 800 should only be serviced by certified Pentair service
agents. For best results and to ensure warranty is not void, insist on use of only
genuine Pentair service parts.
To avoid dangerous or fatal electrical shock hazard, turn OFF power to pump and
remove plug from power outlet before working on pump.
The power supply cord has a type ‘Y’ attachment and if service is required to
the power cord, it must be replaced with the specialised power cord assembly
by Pentair Water service agent or similarly qualified personnel in order to
avoid a hazard. Warranty is void if unauthorised modifications are made to any
component.
Troubleshooting Guide

15
WhisperFlo VS 800 Owner’s Manual
TROUBLESHOOTING
SYMPTOM CAUSE REMEDY
No water coming
from pump (pump is
working).
Air ingress to
system.
• Prime the pump. Check that there are no
air leaks in the suction piping or ttings.
Ensure the strainer lid is airtight and
tted securely. Ensure all o-rings are
present.
Pump does not
work.
Motor fault. • Refer to motor fault codes.
No power at outlet. • Use another electrical appliance that is
known to work to check power outlet.
Blown fuse / Circuit
breaker.
• Check and call electrician if necessary.
Pump running too
slow.
Low speed setting. • Check speed setting. Refer to speed
selection section of this manual. Reset to
default if necessary.
Motor high
temperature limit
exceeded.
• Ensure motor fins are clean and fan is
intact and free from blockages. Ensure
adequate ventilation and reduce ambient
temperature.
Water leaking from
between the casing
and motor.
Casing bolts are
not tightened
suciently; worn
mechanical seal
requires replacing.
• Switch off the power to the pump.
Tighten the casing bolts or replace the
mechanical seal as required.
Should problems persist, contact your nearest Pentair Water Service Agent.

16 WhisperFlo VS 800 Owner’s Manual
TROUBLESHOOTING
MOTOR FAULT CODE
E01 E02 E03 E04 E05 E06 E07 E08
Micro-con-
troller
failure
Mains under
voltage
Over Temp. Over
Current
Mains over
voltage
Output
shaft seized
Self check
failed
Motor fault
Micro-con-
troller is
continually
rebooting.
The mains
voltage has
dropped
below
180VAC.
Motor
temp. has
exceeded
max. limit.
Speed will
reduce
until motor
returns to
acceptable
temp.
Over
current
protection
has tripped.
Speed will
reduce until
motor
returns to
acceptable
condition.
The mains
voltage
has risen
to above
269VAC.
Motor shaft
seized due
to blockage
in pump or
fan.
One or more
of the self-
tests failed
during start
up or while
running.
One or
more of the
phases has
become
D/C.
The variable speed motor is a sophisticated and highly technical device. Should
a fault occur with the motor, it cannot be serviced and must be replaced by
a certified Pentair service agent or similarly qualified personnel in order to
avoid a hazard. Warranty is void if unauthorised modifications are made to any
component.
• If a fault develops with the motor, an error code will be displayed as per the following
table. Faults can be cleared by resetting power to the motor. If faults persist contact your
Pentair service agent.

17
WhisperFlo VS 800 Owner’s Manual
SPARE PARTS
18
9
10
11
12
13
14
17
15
8
2
7
3
6
4
19
5
16
1

18 WhisperFlo VS 800 Owner’s Manual
SPARE PARTS
Item No. Part Number Description
1359541 Pump Casing Assembly (incl. lid, basket & o-ring)
2See Foot Kit Motor Foot
3See Foot Kit Foot insert
357159K Foot Kit
4350203K Seal Plate (incl mech seal)
5801202 Motor Fasteners Kit
6See Pump
Fasteners Kit Bolt 3/8"
7See Foot Kit Bolt 1/4"
8357100 Gasket Seal Plate
9073128K Impeller
10 See Impeller Kit Impeller Washer
11 See Impeller Kit Impeller LH Screw
12 072927K Diffuser Kit
13 See Diffuser Kit Diffuser Screw
14 See Diffuser Kit O-Ring Diffuser
15 357161 Drain Plug
16 See Pump
Fasteners Kit Washer 3/8"
17 See Pump
Fasteners Kit Nut 3/8"
18 071734S Mechanical Seal
19 405708 Motor
Not Shown 357150K Pump Lid
Not Shown 070387 Pump Basket

19
WhisperFlo VS 800 Owner’s Manual
PURCHASED FROM:
PURCHASE DATE:
SERIAL NO:
MODEL NO:
IMPORTANT
Please attach your sales invoice/docket here as proof of purchase should warranty service be
required. Please do not return warranty form to Pentair Australia - Retain for your records.

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