Pepperl+Fuchs VisuNet Control Center 6 User manual

VisuNet Control Center 6
Manual

With regard to the supply of products, the current issue of the following document is applicable:
The General Terms of Delivery for Products and Services of the Electrical Industry, published
by the Central Association of the Electrical Industry (Zentralverband Elektrotechnik und Elek-
troindustrie (ZVEI) e.V.) in its most recent version as well as the supplementary clause:
"Expanded reservation of proprietorship"
Worldwide
Pepperl+Fuchs Group
Lilienthalstr. 200
68307 Mannheim
Germany
Phone: [phone] - 0
E-mail: [e-mail]
North American Headquarters
Pepperl+Fuchs Inc.
1600 Enterprise Parkway
Twinsburg, Ohio 44087
USA
Phone: [phone]
E-mail: [email protected]
Asia Headquarters
Pepperl+Fuchs Pte. Ltd.
P+F Building
18 Ayer Rajah Crescent
Singapore 139942
Phone: [phone]
E-mail: [email protected]l-fuchs.com
https://www.pepperl-fuchs.com

VisuNet Control Center 6
Contents
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1 History of the Manual ................................................................................................ 5
2 Introduction................................................................................................................ 6
2.1 Content of this Document............................................................................. 6
2.2 Target Group, Personnel ............................................................................... 6
2.3 Symbols Used ................................................................................................ 7
3 Security Context ........................................................................................................ 8
4 Product Description .................................................................................................. 9
4.1 Overview......................................................................................................... 9
4.2 Program features ......................................................................................... 10
4.3 Licensing ...................................................................................................... 11
4.4 Installation.................................................................................................... 12
5 VisuNet CC Setup .................................................................................................... 13
5.1 Main Structure (User Interface).................................................................. 14
5.2 Device Structure .......................................................................................... 19
6 Manage (Home)........................................................................................................ 20
6.1 Group Management..................................................................................... 20
6.2 View............................................................................................................... 21
6.3 Programm Apperance ................................................................................. 21
6.4 Group Actions .............................................................................................. 21
6.5 User Management........................................................................................ 29
6.6 About............................................................................................................. 31
7 Manage (Device) ...................................................................................................... 32
7.1 Device Function Tiles .................................................................................. 32
7.1.1 Device Status ...................................................................................................................33
7.1.2 Device Settings (Tile)........................................................................................................ 35
7.2 Device Settings (Ribbon) ............................................................................ 41
7.3 Device Management .................................................................................... 42
7.4 Device Commands....................................................................................... 49
7.5 Device Backup ............................................................................................. 57
7.6 Profile Clipboard.......................................................................................... 68
7.7 Profiles.......................................................................................................... 69

VisuNet Control Center 6
Contents
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8 "How Tos" .................................................................................................................70
8.1 Preparing an RM / BTC for Centralized Management...............................70
8.2 Connecting to an RM / BTC .........................................................................71
8.3 Uploading a Configuration to an RM / BTC................................................72
8.4 Shadowing a Session ..................................................................................74
8.5 Creating a New Local User..........................................................................75
8.6 Build up secure communication between CC and RM Shell devices.....76
9 Troubleshooting .......................................................................................................81

VisuNet Control Center 6
History of the Manual
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1 History of the Manual
The following editions of the manual have been released:
Version Comments
05/2023 First version

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VisuNet Control Center 6
Introduction
2 Introduction
2.1 Content of this Document
This document contains information that you need in order to use your product throughout the
applicable stages of the product life cycle. These can include the following:
•Product identification
•Delivery, transport, and storage
•Mounting and installation
•Commissioning and operation
•Maintenance and repair
•Troubleshooting
•Dismounting
•Disposal
The documentation consists of the following parts:
•Present document
•Instruction manual
•Datasheet
Additionally, the following parts may belong to the documentation, if applicable:
•EU-type examination certificate
•EU declaration of conformity
•Attestation of conformity
•Certificates
•Control drawings
•Functional safety manual
•Additional documents
2.2 Target Group, Personnel
Responsibility for planning, assembly, commissioning, operation, maintenance, and dismount-
ing lies with the plant operator.
Only appropriately trained and qualified personnel may carry out mounting, installation, com-
missioning, operation, maintenance, and dismounting of the product. The personnel must have
read and understood the instruction manual and the further documentation.
Prior to using the product make yourself familiar with it. Read the document carefully.
Note
This document does not substitute the instruction manual.
Note
For full information on the product, refer to the instruction manual and further documentation on
the Internet at www.pepperl-fuchs.com.
Note
For specific device information such as the year of construction, scan the QR code
on the device. As an alternative, enter the serial number in the serial number search
at www.pepperl-fuchs.com.

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Introduction
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2.3 Symbols Used
This document contains symbols for the identification of warning messages and of informative
messages.
Warning Messages
You will find warning messages, whenever dangers may arise from your actions. It is mandatory
that you observe these warning messages for your personal safety and in order to avoid prop-
erty damage.
Depending on the risk level, the warning messages are displayed in descending order as fol-
lows:
Informative Symbols
Action
1. This symbol indicates a paragraph with instructions.You are prompted to perform an action or
a sequence of actions.
Danger!
This symbol indicates an imminent danger.
Non-observance will result in personal injury or death.
Warning!
This symbol indicates a possible fault or danger.
Non-observance may cause personal injury or serious property damage.
Caution!
This symbol indicates a possible fault.
Non-observance could interrupt the device and any connected systems and plants, or result in
their complete failure.
Note
This symbol brings important information to your attention.

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VisuNet Control Center 6
Security Context
3 Security Context
From the security point-of-view, the responsible plant operator requires to take the following
measures:
•Limit the access for the workstations with an installation of VisuNet CC.
•Limit the access of the file store which contains the project files and stored data.
•The workstation with an installation of VisuNet CC should be connected to an network
which is managed by the IT.
•Ensure only the following Ports are open.
•For the Intranet which contains the RM Shell devices:
- VisuNet CC Discovery Port outgoing UDP 3702 and 137
- VisuNet CC Download/Upload Port outgoing TCP 8023
- VisuNet CC Session Shadowing Port outgoing TCP 5900
- VisuNet CC Default Secure Tunnel Port outgoing TCP 22314
- Factory Reset communication Port outgoing TCP 23314
•For the Internet:
- Update Service outgoing Port 443 TCP to the domain www.pepperl-fuchs.com

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Product Description
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4 Product Description
4.1 Overview
The VisuNet Control Center (VisuNet CC) is a software tool for the centralized management of
Pepperl+Fuchs VisuNet Remote Monitors (RMs) and Box Thin Clients (BTCs). The software
can be installed on any Windows®-based PC, such as a service Notebook or a virtualized
Engineering Workstation. It allows remote setup, management, and maintenance of all RMs
and BTCs that are connected to the same network infrastructure. VisuNet CC offers the follow-
ing valuable functions:
•Remotely set up device configuration (e.g., hostname) of an RM / BTC
•Create and edit remote profiles (e.g., a RDP connection profile) on an RM / BTC
•Clone device settings and profiles from one RM / BTC to another RM / BTC
•Copy one or multiple remote profiles from one RM / BTC to another RM / BTC via copy
and paste function keys of the keyboard or via the copy and paste icons in the ribbon
•Monitor operators’screens and support them remotely via session shadowing
•Update system firmware
•Restart and reboot an RM / BTC
Note
VisuNet CC is compatible with all Pepperl+Fuchs devices with pre-installed RM Shell 5 or 6
firmware or newer.
Tip
VisuNet CC provides further information for several functions via tool tips. Please hover with the
mouse cursor over a user interface item (e.g. button) to get tool tip information.
Caution!
Time settings
The Time zone, Time and Date Settings of the RM Shell and the VisuNet CC must be identical,
otherwise the time is invalid and a synchronization is not possible.
The maximum feasible Date and time difference is 12 h.

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VisuNet Control Center 6
Product Description
4.2 Program features
The VisuNet Control Center allows the user to manage all HMI systems with RM Shell 6 as well
as RM Shell 5.0 or newer from a central location. Therefore, the administrators no longer need
to enter hazardous areas or other restricted areas like clean rooms to setup or maintain a
Remote Monitor or box thin client. Instead, access to the Remote Monitors is granted from a
central location, which saves time and costs.
Via the VisuNet Control Center, connection profiles can be created for a Remote Monitor and
then transferred to other devices. Firmware updates are realized with a single click. In addition,
the user can connect to any Remote Monitor with RM Shell 6 or 5, monitor the device status
and the screen content or even take over control remotely. This simplifies support and signifi-
cantly increases the availability of the devices.
Figure 4.1
•Efficient, centralized remote configuration (e.g. device settings, remote profiles)
•Easy and simplified Maintenance (e.g. security patches and updates)
•Monitoring and remote support (e.g. secured session shadowing via own own public key
certificate)
•Optimally aligned to P+F Firmware RM Shell 6 and 5
•Mass configuration and profile copying to multiple devices
•Wizards that guide users simply through the different processes
Caution!
The program must only be used in an enterprise network that is protected against unauthorized
usage by operators or malware.

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Product Description
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4.3 Licensing
VisuNet Control Center can be downloaded from the Pepperl+Fuchs website. Visit www.pep-
perl-fuchs.com and use the search term “VISUNET-CONTROL-CENTER.”
To unlock the VisuNet CC management interface on an RM / BTC, an additional license must
be entered.
Item number Ty p e c o d e Description
#XSP2-037-01R VISUNET-RM-SHELL6-CC-
DLK
Digital license for one RM Shell 6 device
required to unlock the VisuNet Control
Center
#70162159 VISUNET-RM-SHELL6-CC License for one RM Shell 6 device
required to unlock the VisuNet Control
Center
#70162160 VISUNET-RM-SHELL6-CC-5 5 licenses key to enable VisuNet Control
Center
#70162161 VISUNET-RM-SHELL6-CC-10 10 licenses key to enable VisuNet Control
Center
#70162162 VISUNET-RM-SHELL6-CC-30 30 licenses key to enable VisuNet Control
Center
#70162164 VISUNET-RM-SHELL6-CC-50 50 licenses key to enable VisuNet Control
Center
#548284 VISUNET-RM-SHELL5-CC One license per RM Shell 5 device
required to unlock the VisuNet CC inter-
face.
#548285 VISUNET-RM-SHELL5-CC 5 5 licenses keys to enable VisuNet Control
Center
#548286 VISUNET-RM-SHELL5-CC 10 10 licenses keys to enable VisuNet Con-
trol Center
#548287 VISUNET-RM-SHELL5-CC 30 30 licenses keys to enable VisuNet Con-
trol Center
#548288 VISUNET-RM-SHELL5-CC 50 50 licenses keys to enable VisuNet Con-
trol Center
#548024 VISUNET-RM-SHELL5-CC One license per RM Shell 4 device
required to unlock the VisuNet CC inter-
face.
Ta b l e 4 . 1

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VisuNet Control Center 6
Product Description
4.4 Installation
VisuNet CC can be installed via a standard installer. Follow the installation wizard to perform
the installation. The software can be installed on any WIndows Operationg System that sup-
ports the Microsoft .NET Framework 4.7.2.
For individual firewall settings at your service PC use the following ports:
•VisuNet CC Discovery UDP 3702 and 137
•VisuNet CC Download/Upload TCP 8023
•VisuNet CC Session Shadowing TCP 5900
•VisuNet CC Default Secure Tunnel Port TCP 22314
•Factory Reset communication Port 23314 TCP
The firewall of the device must allow "pepperl-fuchs.com" as a domain to allow the internal
update function to operate.
Tip
The firewall on either a service PC or Pepperl+Fuchs RM / BTC will be configured
automatically. During the installation the firewall rules will be activated.

VisuNet Control Center 6
VisuNet CC Setup
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5VisuNetCCSetup
VisuNet CC uses a project-based approach. This means that the configuration of RMs /BTCs
can be stored in a file, e.g., on the local hardware drive, or shared among different computers
running VisuNet CC.
All configuration changes made in VisuNet CC are stored locally. To synchronize the local con-
figuration that is stored in a project with the configuration on the RMs / BTCs use the "down-
load" function of VisuNet CC.This function loads the configuration from an RM / BTC into the
local representation in the project file.
To apply changes to an RM / BTC, the changes must be uploaded to the RM / BTC. Use the
“upload”function to upload the configuration to an RM / BTC. This allows the modification of
configurations even when an RM / BTC is offline.
When starting VisuNet CC a dialog is shown where you can select to access the last opened
project, open from a project file or create new project.
Figure 5.1
The projects needs to be password protected.
Figure 5.2
VisuNet CC Wizard:
Whenever actions need to be perfomed for multiple devices it is necessary to perform these
with the VisuNet CC Wizard.The Wizard guides you with a sequence of dialog boxes through
defiend steps and turns complex tasks into easy executable steps.

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VisuNet Control Center 6
VisuNet CC Setup
5.1 Main Structure (User Interface)
To find all your devices in the network, use the “Scan for Remote Monitors”icon.
Figure 5.3
All online devices, Remote Monitors and Box Thin Clients are listed.
Figure 5.4
VisuNet CC’s user interface is divided into three main sections:
Figure 5.5
VisuNet CC Settings
Note
If your device is not listed, you can use the “Add Device”function and add a device manually by
stating the IP address.
1 Tabbed toolbars: In the toolbar the following tabs can be selected:
File: Click the "File" tab in the top-left corner of the VisuNet CC screen to enter the
file view.
1Options:
Select "Options" from the navigation bar to adjust VisuNet CC settings.The following
settings can be adjusted:

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VisuNet CC Setup
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Figure 5.6
In the log settings you can choose which Control Center events are being loged in the log file
and where this will be stored on the local machine.
Function Description
Open/Close Timeout Specifies the time VisuNet CC waits for an answer from the RM /
BTC during establishing/closing of a connection before a timeout
occurs. Increase the timeout, when there are problems establish-
ing a connection to device.
Connection Timeout Specifies the time VisuNet CC waits for an answer from the RM /
BTC when a connection has been established before a timeout
occurs.
Refresh Cycle Timeout Specifies the time intervals in which VisuNet CC automatically
polls the connected RM / BTC for new device information.
Increase the timeout, if connections are interrupted at short
notice from time to time.
Maintenance Access Tim-
eout
Specifies the time the local operator is given to respond to the
dialog prompt before the maintenance mode is automatically
entered.
Max simultaneous Actions: Specifies the number of actions performed simultaneously.
Note: Multiple simultaneous action can cause high network traf-
fic, resulting in high latencies for other devices on the network.

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VisuNet Control Center 6
VisuNet CC Setup
Figure 5.7
There are two different “Home”ribbon toolbars, depending on if a device is selected or the
group view is active
Figure 5.8 Ribbon toolbar, when the group view is activated
Figure 5.9 Ribbon toolbar (reduced), when one device is selected
Figure 5.10
For detailed information on the icons and their functions, see chapter 5.2.
Home: Click the "Home" tab in the top-left corner of the VisuNet CC screen to enter
the home view.
Device: the device ribbon toolbar will only appear when a device is selected
Click the "Device" tab in the top-left corner of the VisuNet CC screen to enter the
device view

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VisuNet CC Setup
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Figure 5.11
Click "Remote Monitors" in the navigation menu to view an overview of all devices. "Tile view"
is the default mode. This mode displays a live screenshot of each device.
2 Ribbon toolbar
On the toolbar, all available functions that can be performed in the mode currently in
use, are grouped together.
For detailed information on the icons and their functions, .
3Navigationmenu
•The navigation menu lists all RMs/BTCs, that have been found during a network scan or
have been added manually.
•The navigation menu list shows offline RMs/BTCs, that have been added to the project.
•The navigation menu allows RMs/BTCs to be added to group folders. With this feature,
RMs/BTCs can be grouped according to their location.
•The devices can be right-clicked to open a top down menu with quick access.
4Mainscreen: In the center of the user interface, the main information is displayed.
Based on the mode currently in use, the information for a RM/BTC, a group of
RMs/BTCs or a general device overview either as list or tile view is presented.

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VisuNet Control Center 6
VisuNet CC Setup
Figure 5.12
Click in the upper right corner to switch to list view. This mode displays a table of the devices
with information about their online status, IP addresses, VisuNet RM Shell version and serial
number.
Figure 5.13
The single tiles or devices in the table are selectable by clicking. One or more RMs/BTCs can
be selected to perform either single or group actions (ctrl + click to select multiple devices in
the tile view).
Now, click on the device to enter the Device View.

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VisuNet CC Setup
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5.2 Device Structure
To get further information of the single devices, use the double-click either in the navigation
menu or at the list or tile view in the main screen.
This mode allows you to manage individual devices. The settings, information, and functions
available in this view are divided into 5 general sections.
Figure 5.14
1 Ribbon toolbar
For further information regarding the control and manage elements .
2Navigationmenu
3 Device function tiles including the list of profiles.
For further information regarding the control and manage elements refer to the
Device Function Tiles Chapter.
4 Action History list that contains all executed actions and all actions currently being
executed.
5 Status bar indicating the device in the project with the number of online, in maintain-
ance, faulty and offline devices. Project Name and currently active user is displayed.

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VisuNet Control Center 6
Manage (Home)
6 Manage (Home)
In this chapter group actions and features are explained.The following actions can be executed
when the remote monitor overview and the home tab are activated.
Figure 6.1
6.1 Group Management
Figure 6.2
The Group Management helps you to organize your remote monitors.The different groups are
the basis for the group actions.
Static Groups
An RM / BTC may be assigned to either one or zero groups. These groups are represented by
a folder in the navigation menu.To assign a device to a group, click “Remote Monitors”in the
navigation menu from list view mode. Click the group cell for the RM / BTC that you would like
to assign, and assign it to the group you would like it to be in. Alternatively, click, hold, and drag
an RM / BTC into a group folder on the navigation menu. To keep the assignment of an RM /
BTC to a group, you must save the project.
Figure 6.3 Static groups