Pepperl+Fuchs VisuNet RM Shell 6 User manual

VisuNet RM Shell 6
Manual

With regard to the supply of products, the current issue of the following document is applicable:
The General Terms of Delivery for Products and Services of the Electrical Industry, published
by the Central Association of the Electrical Industry (Zentralverband Elektrotechnik und Elek-
troindustrie (ZVEI) e.V.) in its most recent version as well as the supplementary clause:
"Expanded reservation of proprietorship"
Worldwide
Pepperl+Fuchs Group
Lilienthalstr. 200
68307 Mannheim
Germany
Phone: [phone] - 0
E-mail: [e-mail]
North American Headquarters
Pepperl+Fuchs Inc.
1600 Enterprise Parkway
Twinsburg, Ohio 44087
USA
Phone: [phone]
E-mail: [email protected]
Asia Headquarters
Pepperl+Fuchs Pte. Ltd.
P+F Building
18 Ayer Rajah Crescent
Singapore 139942
Phone: [phone]
E-mail: [email protected]l-fuchs.com
https://www.pepperl-fuchs.com

VisuNet RM Shell 6
Contents
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1 History of the Manual ................................................................................................ 6
2 Introduction................................................................................................................ 7
2.1 Note................................................................................................................. 7
2.2 Content of this Document............................................................................. 7
2.3 Target Group, Personnel ............................................................................... 7
2.4 Symbols Used ................................................................................................ 7
3 VisuNet RM Shell—An Overview.............................................................................. 9
3.1 Program Features ........................................................................................ 10
3.2 Factory Reset .............................................................................................. 12
3.3 Licensing ...................................................................................................... 13
3.4 Default Passwords ....................................................................................... 14
3.5 Installation.................................................................................................... 15
3.5.1 First Start Wizard ..............................................................................................................15
3.6 VisuNet RM Shell User Roles...................................................................... 28
4 VisuNet RM Shell 6 User Interface ......................................................................... 30
4.1 Unified Write Filter ....................................................................................... 35
5 About App................................................................................................................. 37
5.1 Hardware ...................................................................................................... 38
5.2 Licenses and Terms of Use......................................................................... 38
5.3 Software Information................................................................................... 39
6 Profiles Management App ...................................................................................... 40
6.1 Connection Features ................................................................................... 43
6.2 RDP Settings ................................................................................................ 51
6.3 Raritan KVM Settings .................................................................................. 54
6.4 VisuNet Desktop Sharing Settings............................................................. 56
6.5 VNC Settings ................................................................................................ 65
6.6 Web Browser Settings (Chrome)................................................................ 68
6.7 Web Browser Settings (Internet Explorer) ................................................ 69
7 App Management..................................................................................................... 70
7.1 Wedge App ................................................................................................... 73
7.2 Process Explorer App ................................................................................. 75

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Contents
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8 System Settings App ...............................................................................................76
8.1 General Settings ..........................................................................................78
8.2 Home Screen ................................................................................................81
8.3 Look and Feel ...............................................................................................85
8.4 Desktop Sharing ..........................................................................................86
8.5 Display & Touchscreen Type .......................................................................89
8.5.1 Configuring a Single Monitor............................................................................................. 89
8.5.2 Configuring Multiple Monitors ........................................................................................... 90
8.6 Network & Connectivity...............................................................................93
8.7 Proxy .............................................................................................................95
8.8 Keyboard & Mouse.......................................................................................97
8.9 Dialog Filter ................................................................................................100
8.10 Storage........................................................................................................102
8.11 Security.......................................................................................................103
8.12 Update.........................................................................................................105
8.13 VisuNet CC..................................................................................................107
8.14 Wedge Configuration.................................................................................108
8.15 Emerson DRDC ..........................................................................................112
9 System Tools App ..................................................................................................113
9.1 Clean Lock ..................................................................................................114
9.2 Logging .......................................................................................................114
9.3 Network Adapter Info.................................................................................115
9.4 Network NSLookup Tool............................................................................116
9.5 Network Ping Tool ......................................................................................117
10 Factory Reset .........................................................................................................118
10.1 Introduction ................................................................................................121
10.2 Change Password ......................................................................................122
10.3 Image File Management ............................................................................123
10.4 Network Settings........................................................................................125
10.5 Device Info ..................................................................................................126
11 How-Tos...................................................................................................................127
11.1 How to join a domain.................................................................................127

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11.2 How to add a Domain Admin to an Administrator Group ...................... 131
11.3 Connecting an RM / BTC with a Host PC via RDP...................................134
11.4 Configuring Auto-Logoff from Session (Session Timeout) with RDP .. 141
11.5 Configuring a Multi-Monitor (Extended Desktop) Setup with RDP and
Box Thin Client BTC...................................................................................142
11.6 Calibrating a second touchscreen...........................................................143
11.7 Installing Trellix (fromerly known as McAfee) Endpoint Security.........147
11.8 Pairing a Bluetooth®Device.....................................................................150
11.9 Importing Host Certificates ......................................................................154
11.10 Enable TLS 1.0 (for older Webservers)....................................................159
11.11 VLAN Tagging.............................................................................................162
11.12 NIC Teaming ...............................................................................................163
12 Appendix ................................................................................................................165
12.1 Open Network Ports ..................................................................................165
12.2 Pepperl+Fuchs SE End User License Agreement (EULA) .....................166

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VisuNet RM Shell 6
History of the Manual
1 History of the Manual
The following editions of the manual have been released:
Version Comments
05/2023 First version

VisuNet RM Shell 6
Introduction
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2 Introduction
2.1 Note
This manual revision was released with VisuNet®RM Shell version 6.
2.2 Content of this Document
This document contains information required to use the product in the relevant phases of the
product life cycle. This may include information on the following:
•Product identification
•Delivery, transport, and storage
•Mounting and installation
•Commissioning and operation
•Maintenance and repair
•Troubleshooting
•Dismounting
•Disposal
The documentation comprises the following parts:
•This document
•Datasheet
In addition, the documentation may comprise the following parts, if applicable:
•EU-type examination certificate
•EU declaration of conformity
•Attestation of conformity
•Certificates
•Control drawings
•Instruction manual
•Functional safety manual
•Other documents
2.3 Target Group, Personnel
Responsibility for planning, assembly, commissioning, operation, maintenance, and dismount-
ing lies with the plant operator.
Only appropriately trained and qualified personnel may carry out mounting, installation, com-
missioning, operation, maintenance, and dismounting of the product.The personnel must have
read and understood the instruction manual and the further documentation.
Prior to using the product make yourself familiar with it. Read the document carefully.
2.4 Symbols Used
This document contains symbols for the identification of warning messages and of informative
messages.
Note
For full information on the product, refer to the further documentation on the Internet at
www.pepperl-fuchs.com.
Note
For specific device information such as the year of construction, scan the QR code
on the device. As an alternative, enter the serial number in the serial number search
at www.pepperl-fuchs.com.

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VisuNet RM Shell 6
Introduction
Warning Messages
You will find warning messages, whenever dangers may arise from your actions. It is mandatory
that you observe these warning messages for your personal safety and in order to avoid prop-
erty damage.
Depending on the risk level, the warning messages are displayed in descending order as fol-
lows:
Informative Symbols
Action
1. This symbol indicates a paragraph with instructions.You are prompted to perform an action or
a sequence of actions.
Danger!
This symbol indicates an imminent danger.
Non-observance will result in personal injury or death.
Warning!
This symbol indicates a possible fault or danger.
Non-observance may cause personal injury or serious property damage.
Caution!
This symbol indicates a possible fault.
Non-observance could interrupt the device and any connected systems and plants, or result in
their complete failure.
Note
This symbol brings important information to your attention.

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VisuNet RM Shell—An Overview
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3 VisuNet RM Shell—An Overview
Pepperl+Fuchs VisuNet Remote Monitors (RMs) and Box Thin Clients (BTC) are industrial-
grade thin-client solutions that provide a simplified, modern user interface for operators. The
firmware of an RM, called VisuNet RM Shell, enables users to easily access applications that
run on a host system (e.g., workstation PC or server) via Ethernet.
With VisuNet RM Shell, the latest versions of common remote protocols, such as RDP 10 or
VNC are supported. With these protocols, the RMs / BTCs can be easily integrated into all
major process control systems—whether they are virtualized or conventional workstation-
based setups.
Further, VisuNet RM Shell has a tailored user interface, which only shows the important system
aspects that are relevant for the configuration of the RM / BTC.This makes the integration of an
RM / BTC into the process control system simpler than ever before. Configuring a new RDP
connection, for example, can be done in a few steps.This is achieved via a consistent, touch-
screen-optimized design across all protocol editors.
VisuNet RM Shell also helps increase process stability. It ensures a stable connection to the
process control host system and an error-free display of the process pictures.
The auto-connect function can be used to configure RMs / BTCs in such a way that they auto-
matically establish a connection to a designated host system, without any further intervention
from the user. While temporarily interrupted connections are automatically re-established,
backup hosts can be specified in VisuNet RM Shell to which an RM / BTC can automatically
connect if a host system fails.
In addition to support for remote protocols, VisuNet RM Shell also offers restricted web browser
features, which can be enabled via an optional professional license key. This allows fixed
addresses to web applications like web-based Manufacturing Execution Systems (MES) to be
defined. Users with administrator rights can restrict operator access to these pre-defined web-
sites. This increases system security and reduces the risk of malware infiltration.
This manual describes the features and functions of VisuNet RM Shell in detail.

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VisuNet RM Shell 6
VisuNet RM Shell—An Overview
3.1 Program Features
Feature Description Notes
Operating system Based on Microsoft®Windows®10
IoT Enterprise LTSC 2021
Modern, simpli-
fied user interface
Touch-optimized, modern UI, Dark
Mode
Easy Set-up Designed to be used intuitive.
Additional an initial setup wizard
guides you through the most import-
ant steps when configuring an RM
for the first time
Auto-connect Allows you to configure the RM to
automatically connect to host sys-
tems after startup
Smart Task Bar Provides easy access to relevant
functions and enables quick switch-
ing between connections
New feature in RM Shell 6
Backup connec-
tion
In case of a network or host failure,
an RM can automatically connect to
a backup host system
Hybrid Manage-
ment Mode
Distinction between OT and IT
administrators. The Shell is access-
able for OT administrators while only
IT administrators can access the
Windows.
New feature in RM Shell 6
Centralized man-
agement of all
RMs
RMs can be managed and config-
ured centrally via VisuNet Control
Center.
Optional CC license feature.
Find further information at www.pep-
perl-fuchs.com/hmi
Remote Protocols and Clients
MS RDP Latest version of Microsoft Remote
Desktop Protocol
VNC VNC client, compatible with multiple
VNC servers (e.g., TightVNC and
UltraVNC)
Restricted web
browser, based
on Internet
Explorer
Fast HTML browser that uses Inter-
net Explorer to render websites.
Operators can be restricted to visit-
ing only specified websites.
Optional PRO license feature
Restricted web
browser, based
on Chrome
Fast HTML5 browser that uses the
Chromium (same technology as
Google Chrome). Operators can be
restricted to visiting only specified
websites.
Optional PRO license feature
Desktop Sharing Displays the desktop of other RMs
with enabled Desktop Sharing
Server
Optional PRO license feature
Raritan KVM Client allows you to directly connect
to Raritan Dominion KX IV-101 KVM-
over-IP-Switch
Optional PRO license feature
DRDC Allows you to directly connect from a
VisuNet Remote Monitor to a virtual-
ized Emerson DeltaV system
Optional DRDC license feature
Security
Unified write filter Unified write filter Protects the drive
from persistent storage of malicious
software

VisuNet RM Shell 6
VisuNet RM Shell—An Overview
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Antivirus soft-
ware support
Administrators can install third party
virus protection software. Win-
dows®defender is activated by
default
Dialog filter Closes application windows that are
not whitelisted and blocks user
access to the file system
Firewall Windows®firewall protects RMs
from network attacks
USB pen drive
lock
USB lockdown prevents access of
storage media like USB sticks on the
RMs
Updates Pepperl+Fuchs provides regularly
updates in terms of security patches
and functional updates.
Check for updates regularly or use
our Thin Client Software Update Ser-
vice to be informed by Pep-
perl+Fuchs.
Backup Image Capture your individual device set-
tings of the RM/BTC as a backup
image and apply when required
back on to the device.
Apply your individual device settings
of the RM/BTC which were earlier
captured as a backup image and
overwrite the full Windows®parti-
tion.
Note: RM Shell 6.0 (or newer) in
combination with Factory Reset 6.0
(or newer) is required.
Additional Security Features
Security Alerts Pepperl+Fuchs investigates all
reports of security vulnerabilities
affecting Pepperl+Fuchs products
and services.
Cyber Security and Reporting,
Subscribe to our RSS feed to stay
updated on Cyber Security Informa-
tion from Pepperl+Fuchs
Thin Client Soft-
ware Update Ser-
vice
Let us inform you when either secu-
rity or functionality updates are avail-
able.
https://www.pepperl-
fuchs.com/global/en/33314.htm
Advanced Features
Administrator
access to Win-
dows®Explorer
Allows administrators to install third
party applications and adjust
advanced system Settings. Systems
can be integrated in the domain.
Clean lock Allows you to temporarily lock the
input devices (e.g., touchscreen)
when cleaning the device to avoid
accidental inputs
Network test tools A set of network test tools (e.g., ping
tool) provide support while commis-
sioning an RM
Task Switcher Switch between multiple remote
connections and apps that are run-
ning on the RM.
Extended desk-
top support for
industrial Box
Thin Client BTC
Remote profile connections can be
assigned to different monitors that
are connected to the industrial Box
Thin Client BTC
Wireless LAN
configuration
support
Wireless LAN connections can be
managed in RM Shell (requires built-
in wireless LAN adapter)
Feature Description Notes

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VisuNet RM Shell 6
VisuNet RM Shell—An Overview
3.2 Factory Reset
For the devices with 64 GB of memory, the image is already installed on the local disk. This can
definitely be determined by the factory reset version.
With Factory Reset Version 6.2 and newer, the image file is no longer available locally on Parti-
tion D which increases the storage and speed. With Factory Reset Version >6.0 and VisuNet
RM Shell version >6.2 it is possible to capture your own backup image.
Process explorer Allows you to diagnose an RM and
monitor how much RAM, storage,
and CPU are being used by local
processes.
Desktop Sharing
Server
Clone an RM and display its desktop
on other RMs
Feature Description Notes
Note
We strongly recommend creating your own backup image and store it on your network drive.
Feature Description Notes
Pepperl+Fuchs
Factory Reset
Image
Available for each-specific device.
The Pepperl+Fuchs default settings
are applied back to your device.With
Factory Reset 6.0 and newer the
image file will not be stored on the
device anymore.
Get in contact with your local sales
support
Caution! After applying the Pep-
perl+Fuchs image, the setup of the
device must be performed locally!
The VisuNet RM Shell first start wiz-
ard guides you through the most
important initial configuration steps.
Refer to the First Start Wizard Chap-
ter in the VisuNet RM Shell manual
for further information.
Backup Image Own captured Backup Image, which
can only be applied on the same
device with the identical serial num-
ber. The backup image can be used
to restore a specific state of a device.
Has to be captured by the customer
in the VisuNet RM Shell Factory
Reset or via
VisuNet CC - Device Backup in
advance.
Note: VisuNet CC might not be able
to find the device when changes of
the computer name or the Network
settings have been done after cap-
turing the image file.

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VisuNet RM Shell—An Overview
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3.3 Licensing
Ordering Information
When purchasing Pepperl+Fuchs RMs or BTCs, RM Shell 6 is already installed.
License keys are available as digital and paper-based license keys. Digital license keys are
available in following countries: Germany, Switzerland, Austria, Italy, Spain, UK, Ireland,
France, Netherlands, Belgium, Norway, Denmark, Sweden, Finland, Poland, United Arab Emir-
ates, USA, Brazil and Singapore.
Licenses are sent out via Email in form of a PDF document. Keys are listed in the PDF
document.
Following single licenses and license bundles are available:
Shell 6 PRO
Shell 6 CC
Shell 6 DRDC
Part No. Model Number Ty p e
XSP2-037-03R VISUNET-RM-SHELL6-PRO-DLK Digital License Key1
1. Only available in Germany, Switzerland, Austria, Italy, Spain, UK, Ireland, France, Netherlands, Belgium, Norway,
Denmark, Sweden, Finland, Poland, United Arab Emirates, USA, Brazil and Singapore.
70162174 VISUNET-RM-SHELL6-PRO Paper-based License
Keys
70162175 VISUNET-RM-SHELL6-PRO-5
70162176 VISUNET-RM-SHELL6-PRO-10
70162177 VISUNET-RM-SHELL6-PRO-30
70162178 VISUNET-RM-SHELL6-PRO-50
Part No. Model Number Ty p e
XSP2-037-01R VISUNET-RM-SHELL6-CC-DLK Digital License Key1
1. Only available in Germany, Switzerland, Austria, Italy, Spain, UK, Ireland, France, Netherlands, Belgium, Norway,
Denmark, Sweden, Finland, Poland, United Arab Emirates, USA, Brazil and Singapore.
70162159 VISUNET-RM-SHELL6-CC Paper-based License
Keys
70162160 VISUNET-RM-SHELL6-CC-5
70162161 VISUNET-RM-SHELL6-CC-10
70162162 VISUNET-RM-SHELL6-CC-30
70162164 VISUNET-RM-SHELL6-CC-50
Part No. Model Number Ty p e
XSP2-037-02R VISUNET-RM-SHELL6-DRDC-DLK Digital License Key1
1. Only available in Germany, Switzerland, Austria, Italy, Spain, UK, Ireland, France, Netherlands, Belgium, Norway,
Denmark, Sweden, Finland, Poland, United Arab Emirates, USA, Brazil and Singapore.
70162169 VISUNET-RM-SHELL6-DRDC Paper-based License
Keys
70162170 VISUNET-RM-SHELL6-DRDC-5
70162171 VISUNET-RM-SHELL6-DRDC-10
70162172 VISUNET-RM-SHELL6-DRDC-30
70162173 VISUNET-RM-SHELL6-DRDC-50

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VisuNet RM Shell 6
VisuNet RM Shell—An Overview
3.4 Default Passwords
Note
License Bundles
Contact your local Pepperl+Fuchs sales representative for information about license bundles.
Warning!
It is highly recommended to change the default passwords due to security reasons.
Device/Function User Password
Factory reset VisuReset
Raritan KVM over IP Switch
DKX4-101
admin raritan
Shell / Windows User PFUser VisuNetRMShell6
Shell / Windows Admin PFAdmin VisuNetRMShell6Admin

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VisuNet RM Shell—An Overview
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3.5 Installation
A wizard guides you through the first steps of the installation of the RM Shell. After completing
the First Start Wizard, the RM Shell will be started in the Operator role.
3.5.1 First Start Wizard
When you start a device with VisuNet RM Shell for the first time, the first-start wizard appears
on your screen. This wizard guides you through the most important initial configuration steps.
Configure your "Basic System Settings" and click Next. Accept the "Terms and Conditions" on
the following window to start using VisuNet RM Shell.
Figure 3.1
Note
Correct Information
Ensure that you set the correct information on this wizard.The information should be valid for
the location where the VisuNet RM Shell will be installed. The correct time is required for
encrypted communication and to ensure reliable communication.

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VisuNet RM Shell 6
VisuNet RM Shell—An Overview
Set the correct "Region"
1. Click Set Region to enter the advanced Microsoft®settings.
Figure 3.2
2. Navigate to the Region tab on the left side

VisuNet RM Shell 6
VisuNet RM Shell—An Overview
2023-05
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Figure 3.3
3. Pick the required "Region" from the drop-down list.
Figure 3.4
4. Close the dialog.

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VisuNet RM Shell 6
VisuNet RM Shell—An Overview
Add "Keyboard Layout"
Click Set Language and Keyboard (2.) to enter the advanced Microsoft®settings, then navi-
gate to Language
1. Select the installed language English (United States) and click the Options button:
Figure 3.5
2. Under the "Keyboards" section, click the Add a keyboard button

VisuNet RM Shell 6
VisuNet RM Shell—An Overview
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Figure 3.6
3. Select the new "Keyboard" layout:
Figure 3.7
4. Remove the "US" keyboard layout in the last step.

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VisuNet RM Shell 6
VisuNet RM Shell—An Overview
Figure 3.8
5. Close the dialog.
Note
The input language in the First Start Wizard will not change, since only the
keyboard layout is affected by this change.