Petsafe Avalon Drinkwell PWW00-13905 User manual

Avalon Fountain
Operating Guide
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING.
Model Number
PWW00-13905
PWW00-14376

Customer Care Center 1-800-732-26772
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to
personal injury.
When using electrical appliances, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and/or injury
to persons, including the following:
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or
near children.
• To protect against electric shock, do not place electrical power cord or plug in water or
other liquids.
• Do not use outdoors. Do not run dry. For indoor household use only.
• Do not pull on the electrical power cord to remove the plug from the electrical outlet.
• To unplug, grasp the plug, not the electrical power cord.
• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is
malfunctioning or has been damaged. Call Customer Care Center immediately for further
instructions.
• For a portable appliance - To reduce the risk of electric shock, do not place or store an
appliance where it can fall or be pulled into a bath tub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and
before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not
attempt to unplug.
• Examine this appliance after installation. Do not plug into electrical outlet if there is water
on the electrical power cord or plug.
• Always unplug any appliance when not in use, before putting on or taking off parts, and
before cleaning. Never pull on the electrical power cord to remove the plug from the wall
outlet.

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• Do not allow pets to chew on or swallow any parts. If you are concerned about the power
cord, purchase a cord conduit (a hard plastic protector) at any hardware store.
• The plastic fountain parts are BPA-FREE. However, some animals have been known
to be sensitive to plastic food and water containers. If your animal shows signs of an
allergic reaction to the plastic, please discontinue use until you have consulted with your
veterinarian.
• The fountain is intended to run continuously (always plugged into an electrical outlet), as
long as the water level is maintained and the fountain is cleaned regularly. Be sure to check
the fountain regularly to help prevent damage to the pump, as the water may get consumed
or evaporate causing the pump to run dry.
• Do not attempt repairs on the pump.
• To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet
should always be above the level of the fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 2.5 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an
unsafe condition. Do not modify the appliance.
• Do not install or store appliance where it will be exposed to weather or temperatures below
40° F.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filter with soapy water as the soap residue will seep into the filter and
cannot be removed. Only rinse the filter with water.
SAVE THESE INSTRUCTIONS

Customer Care Center 1-800-732-26774
Thank you for choosing the PetSafe®Brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you have any
questions about our products or training your pet, please visit our website at www.petsafe.
net or contact our Customer Care Center at 1-800-732-2677.
PRODUCT WARRANTY
To get the most protection out of your warranty, please register your product within 30 days
at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be able to help
you faster. Most importantly, PetSafe® Brand will never give or sell your valuable information
to anyone. Complete warranty information is available online at www.petsafe.net
Table of Contents
Components..................................................................................................................... 4
Features............................................................................................................................ 5
Key Definitions ................................................................................................................. 5
OPERATING GUIDE.......................................................................................................... 6
Fountain Disassembly & Cleaning.................................................................................... 7
Pump Maintenance .......................................................................................................... 8
Fountain Reassembly....................................................................................................... 9
The Fountain and Your Environment .............................................................................. 10
General Tips ................................................................................................................... 10
Troubleshooting.............................................................................................................. 11
Replacement Parts and Accessories ............................................................................. 11
Customer Care International .......................................................................................... 12
Terms of Use and Limitation of Liability ......................................................................... 12
Warranty ......................................................................................................................... 12
Components

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Features
Key Definitions
Bowl: The bowl is the foundation of the fountain. The base of the bowl features a notch to
hide the electrical power cord from view.
Tower: Water is pumped up through the tower to cycle through the charcoal filter and out the
spouts to create a waterfall into the bowl.
Rubber Grommet: The rubber grommet comes already installed in the top of the tower and
forms a seal between the filter housing and the tower.
Filter Housing: The filter housing consists of a lid and base and holds the charcoal filter.
Charcoal Filter: The charcoal filter is made with granulated carbon derived from coconut
shells. The charcoal filter absorbs bad tastes and odors as the water passes through and
helps keep the water tasting fresh and more appealing to pets.
Foam Filter: The foam filter collects hair, debris and pet food before they reach the pump. It
is important to use the foam filter as it helps maintain proper pump function.
Pump: The small submersible aquarium pump can be dismantled for cleaning. THE PUMP
IS NOT DISHWASHER SAFE! Remove pump from fountain before cleaning (See “Pump
Maintenance” section for more detailed information). The pump also features an in-line plug
for easy attachment and removal.
Rubber Cap: This rubber seal secures the electrical power cord to the inside of the bowl and
prevents leaking.
Replaceable Foam Filter
Submersible Pump
Dishwasher Safe
(excluding pump)
Free-Falling Stream
Replaceable Charcoal Filter
Elevated Drinking Dish
70 oz. Water Capacity
Low-Voltage (12V) System
Ceramic Design