Petsafe HDT11-11048 Setup guide

PetSafe®
Remote Trainer
Operating and Training Guide
Guide d’emploi et de dressage
Guía para el uso y el amaestramiento
Please read this entire guide before beginning.
Veuillez lire entièrement le guide avant de commencer.
Por favor, lea completamente esta guía antes de comenzar.
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HDT11-11048
HDT11-11049

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Thank you for choosing PetSafe®, the best selling brand of electronic training
solutions in the world. Our mission is to be the most trusted brand in the pet
ownership experience. We want to ensure your pet’s safety by providing you
with the tools and techniques to successfully train your pet. If you have any
questions, please contact the Customer Care Center at 1-800-732-2677 or
visit our website at www.petsafe.net.
To get the most protection out of your limited warranty, please register your
product within 90 days at www.petsafe.net. By registering, you will enjoy
the product’s full warranty and should you ever need to call the Customer
Care Center, we will be able to help you faster. Additionally, you will not
have to save your product receipt as registering serves as proof of purchase.
Most importantly, PetSafe will never give or sell your valuable information to
anyone.
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Table of Contents
Components ...............................................................................................4
Other ItemsYou May Need..........................................................................4
How the System Works ................................................................................4
Key Definitions...........................................................................................5
Operating Guide
Prepare the Remote Transmitter................................................................6
Prepare the Receiver Collar.......................................................................6
Fit the Receiver Collar..............................................................................8
Find the Best Intensity Level forYour Pet ..................................................9
Understanding the Remote Transmitter ...................................................10
Training Guide
General Tips...........................................................................................11
Teaching Basic Obedience
The “Sit” Command............................................................................11
The “Come” Command.......................................................................12
The “Stay” Command .........................................................................12
Eliminating Unwanted Behavior
Jumping Up.........................................................................................13
Digging ...............................................................................................13
Chasing...............................................................................................14
Trash Raiding......................................................................................15
Excessive Barking ................................................................................15
Frequently Asked Questions ......................................................................16

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Troubleshooting........................................................................................17
To Pair the RemoteTransmitter and Receiver Collar...................................18
Test Light Instructions ..............................................................................18
Terms of Use and Limitation of Liability....................................................19
FCC.........................................................................................................19
Product Warranty ......................................................................................19
Français ..................................................................................................20
Español ...................................................................................................38

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Components
3-volt
Lithium
Batteries
(CR2032)
Long
Contact Points
9-Volt Battery
Remote
Transmitter
Operating and
Training Guide
HDT11-11048
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HDT11-11049 Receiver Collar
w/Short Contact Points
HDT11-11048 Receiver
Collar w/Short Contact Points
PetSafe
®
Remote Trainer
OperatingandTrainingGuide
Guided’emploiet dedressage
Guíaparaelusoyelamaestramiento
Pleaseread thisentire guidebefore beginning.
Veuillezlireentièrement le guideavantdecommencer.
Porfavor,leacompletamente estaguía antesdecomenzar.
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HDT11-11049
Test Light
Other Items You May Need
• Small Phillips screwdriver
• Pliers
• Scissors
• Lighter
• Non-metallic collar and 10-foot leash
How the System Works
The PetSafe®Remote Trainer has been proven safe, comfortable, and effective for all pets over 8 pounds.This
system assists you in controlling your pet without a leash in a range up to 100 yards. At the push of a button,
the Remote Transmitter sends a signal, activating the Receiver Collar. Using
the Remote Trainer consistently and correctly, many misbehaviors that your pet
exhibits can be corrected or any basic obedience commands can be taught.
Important:The Remote Trainer has a range up to 100 yards. Depending on
the way you hold the RemoteTransmitter, the range may vary. Hold the
Remote Transmitter in a horizontal position away from your body to achieve
optimum range.Terrain, weather, vegetation, transmission from other radio
devices, and other factors will affect the range of your Remote Trainer.

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Key Definitions
Remote Transmitter: Transmits the Radio Signal to the
Receiver Collar.
Arrow: Indicates the level of stimulation that will be
delivered to your pet.
Intensity Level Dial: Provides a choice of 10 different
levels of stimulation to enable you to match the level to
your pet’s temperament.
Transmitter Indicator Light: Indicates when any
button on the Remote Transmitter is pressed.This light
also serves as a low battery indicator.
Tone Only Button: Sends an audible tone to your pet.
There is no stimulation associated with this button.
Stimulation Only Button: Delivers stimulation to your
pet through the Contact Points.When this button is held
down continuously for 8 seconds, the Remote Transmitter
will “time-out”, and you must release and press the button
again before any additional stimulation can be delivered to
your pet.
Remote Transmitter
Intensity
Level Dial
Arrow
Transmitter
Indicator Light
Tone Only Button
Stimulation
Only Button
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Receiver Collar: Receives the radio signal from the
Remote Transmitter.
Contact Points: Deliver stimulation to your pet.
Receiver Indicator Light: Indicates when the Receiver
Collar has been turned on or off.This light also serves as a
low battery indicator.
Receiver Collar HDT11-11049
Receiver
Indicator
Light
Battery
Lid
ON/OFF
Button
Contact
Points
Antenna
Receiver Collar HDT11-11048
Receiver
Indicator
Light
Battery
Lid
ON/OFF
Button
Contact
Points
Antenna

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Operating Guide
Prepare the Remote Transmitter
To Insert and Remove the Battery
1. Hold the Remote Transmitter face down and pull the battery door open (1A).
2. Insert the 9-volt battery with the positive side oriented as shown (1B).
3. Replace the battery door by positioning the bottom edge (1C), and snap the battery door into
place.
1C1A 1B
To verify the battery has been inserted correctly
1. Press either button on the RemoteTransmitter.
2.The Transmitter Indicator Light should come on.
3. If the Transmitter Indicator Light does not come on, you may have inserted the battery
backwards.Try taking it out and turning it around.
4. If the Transmitter Indicator Light still does not come on, contact the Customer Care Center at
1-800-732-2677.
Transmitter Indicator Light – Function and Response
Remote Transmitter Function Transmitter Indicator Light Response
Any button is pressed Solid in color
Low battery Flashes every 4 to 5 seconds
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Prepare the Receiver Collar
Your Receiver Collar comes with short Contact Points installed. Use the long Contact Points for
pets with long or thick hair.Tighten the Contact Points with pliers one-half turn beyond finger tight
(2A). Check the tightness weekly.
To Insert and Remove the Batteries
1. Remove the screws with a small Phillips screwdriver (2B).
2. For the HDT11-11049 only, push the Battery Lid up according to the arrows stamped on the
Battery Lid (2B).
3. Slide the Battery Lid out.
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4. Install two (2), 3-volt batteries positive (+) side up (2C, 2E).
5. Slide the Battery Lid into the Receiver Collar.
6. Reinstall the screws (2C, 2F). Do not over-tighten the screws.
Replacement batteries (3-volt, CR2032) can be found at many retailers. Contact the Customer Care
Center or visit our website at www.petsafe.net for a list of common retailers.
TOREMOVE
SLIDETHENLIFT
TOREMOVE
SLIDETHENLIFT
2B (HDT11-11049)
Batteries
(CR2032)
2C (HDT11-11049)
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2A
Receiver Collar Batteries
(CR2032)
Waterproof
Seal
2D (HDT11-11048) 2E (HDT11-11048) 2F (HDT11-11048)
Turning the Receiver Collar On and Off
To turn the Receiver Collar on, press and release the On/Off Button.The Receiver Indicator Light
will flash twice after the button is released, indicating the Receiver Collar is ready to receive signals
from the Remote Transmitter.
Once the Receiver Collar has been turned on, press the top button of the Remote Transmitter. Upon
pressing, the Receiver Collar should beep for as long as the top button is pressed. If it does not, see
“To Pair the RemoteTransmitter and the Receiver Collar” in the Troubleshooting section.
To turn the Receiver Collar off, press and release the On/Off Button.The Receiver Indicator Light
will flash three times after the button is released, indicating the unit has been turned off.
Note:To extend the life of the batteries, turn the Receiver Collar off when it is not in use.
Important: If the Receiver Collar is left on continuously, the maximum battery life (before
replacing batteries) will be two weeks.

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Receiver Indicator Light – Function and Response
Receiver Collar Function Receiver Indicator Light Response
Turning on Flashes two times
Turning off Flashes three times
Low battery Flashes every 4 to 5 seconds
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Fit the Receiver Collar
Important:The proper fit and placement of your Receiver Collar is important for
effective training.The Contact Points must have direct contact with your pet’s skin on the
underside of his neck.
To assure a proper fit, please follow these steps:
1. Have your pet standing comfortably (3A).
2. Center the Contact Points underneath your pet’s neck, touching
the skin (3B). If your pet has a long or thick coat, use the enclosed
long Contact Points to reach through the hair. Note: It is sometimes
necessary to trim the hair around the Contact Points to make sure that
contact is consistent.
3A
3.The Receiver Collar should fit snugly, yet
loose enough to allow one finger to fit
between the strap and your pet’s neck (3C).
4. Allow your pet to wear the collar for several
minutes then recheck the fit. Check the fit
again as your pet becomes more comfortable
with the Receiver Collar. If your pet’s neck
is less than 12” around, you will need to
thread the part of the collar which includes
the antenna through the buckle. It will be a
tight fit.
5.Trim the collar as follows (3D):
a. Mark the desired length of the collar with a
pen. Allow for growth if your pet is young
or grows a thick winter coat.
b. Remove the Receiver Collar from your pet
and cut off the excess. Important: Do not
cut the part of the collar containing the
Antenna.
c. Before placing the Receiver Collar back
onto your pet, seal the edge of the cut collar
by applying a flame along the frayed edge.
3B
3C
3D
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Care and Cleaning
For comfort, safety, and effectiveness of this product, please ensure that you check the fit of your
pet’s collar frequently. This Guide describes proper collar fitting. If any skin irritation is observed,
discontinue the use of the collar for a few days. If the condition persists beyond 48 hours, see your
veterinarian.
To prevent skin irritation from occurring:
Important: The Receiver Collar should not be worn for more than 8 hours out of every 24-
hour period.
• Your pet’s neck and the Contact Points must be washed weekly with a washcloth and mild hand
soap, then rinsed thoroughly.
• Be sure that your pet’s neck is thoroughly dry before placing the Receiver Collar back on his neck.
To Re-Thread the Collar
Slide Buckle
Ridges
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar will
slip if it is not properly threaded.
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Find the Best Intensity Level forYour Pet
The Remote Trainer has ten (10) different Intensity Levels.This allows you to choose the
stimulation that is best for your pet.
Note: Always start at the lowest level and work your way up.
Once you have placed the Receiver Collar on your pet, it is time to find the Intensity Level that is
best for your him.This is called the Recognition Level.
A slight change in your pet’s behavior, such as looking around in curiosity, scratching at his collar,
or flicking his ears, indicates the Recognition Level that is best for him.
Follow the steps below to find your pet’s Recognition Level:
1. Press the Tone Only Button for 2 to 3 seconds. If your pet reacts to this, you may
use this button for training. If your pet shows no reaction, go to the next step.
2. Starting at Level 1, press the Stimulation Only Button continuously for 2 to 3
seconds.
3. If your pet shows no reaction, go to the next Intensity Level and repeat the process.
4. Repeat each Intensity Level several times before moving to the next level.
5. YOUR PET SHOULD NOT VOCALIZE OR PANIC. IF THIS HAPPENS, GO BACKTO
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THE PREVIOUS LEVEL AND REPEAT THE PROCESS.
6. If your pet continues to show no response at Level 10, check the fit of the Receiver Collar. If your pet has
long or thick hair, replace the Contact Points with the longer set.Then go back to # 2 and repeat the process.
If this still does not yield any results, your pet’s hair will need to be trimmed around the Contact Points.
If all of these steps have been done and your pet continues to show no reaction to the stimulation, contact the
Customer Care Center at 1-800-732-2677.
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Understanding the Remote Transmitter
To train using the Tone Only Button:
The audible sound emitted by the Receiver Collar can be just as effective as the stimulation for some dogs.The
Transmitter Indicator Light will glow for as long as this button is pressed.To use this button for training, simply
substitute “Tone Only Button” whenever “Stimulation Only Button” is used in the Training Guide section.
To train using the Stimulation Only Button:
You control the timing of the stimulation being applied to your pet.The stimulation stays on as long as the
Stimulation Only Button is pressed. If this button is pressed longer than 8 seconds, the RemoteTransmitter will
“time-out,” theTransmitter Indicator Light will turn off, and stimulation will no longer be delivered to your pet.
This is a safety feature in the Remote Transmitter. If the Remote Transmitter times out, release the Stimulation
Only Button and press it again to deliver stimulation.
Note: For either one or both of these training methods to be effective, they must be used consistently along with the
command you are trying to teach your pet.