Phihong Evse User manual

EVSE User Manual

P/N: 84A99900078-HE1

1. Important Safety Instructions

2. Basic Interface

3. Main Size of Charger

4. Electrical Specifications

5. Status Description Of The Charger Indicating Light

6. Installation Instructions

6.1 Service Wiring

6.2 Wall-Mounted Installation Requirements

6.3 EVSE Installation Requirements

6.4 Packing list

6.5 Tools and Materials Required

6.6 Installation Steps

7. Operating Instructions

7.1 Operation Procedure

7.2 Operation Steps Description

7.3 Error and Warning Message

7.4 Troubleshooting

8. Maintenance and Repair

8.1 Daily Maintenance

8.2 Maintenance Spares

8.3 Warranty and Maintenance

8.4 Maintenance History

Table of Contents

1. Important Safety Instructions

Please read these Important Safety Instructions and the charging instructions in your

vehicle owner’s manual before charging your electric vehicle. Failure to do so can result

in death or serious injury. Save this user guide for future reference. There are many

safety features built into the charger. Read all the safety information and warnings in

this guide to be aware of any hazards and risks associated with using this device.

When using electric products, basic precautions should always be followed, including

the following. This manual contains important instructions that shall be followed

during installation, operation and maintenance of the unit.

•Do not install or use the device near flammable, explosive, harsh, or combustible

materials, chemicals, or vapors.

•Turn off input power at the circuit breaker before cleaning the device.

•The device is designed only for vehicles that are compatible with the SAE J1772

Level 2 charging standard.

•Do not use the device if it is defective, appears cracked, frayed, broken or otherwise

damaged, or fails to operate.

•Do not attempt to open, disassemble, repair, tamper with, or modify the device. The

device is not user serviceable. Contact our Customer Service for any repairs.

•Do not use the device when either you, the vehicle, or the device is exposed to

severe rain, snow, electrical storm or other severe weather.

•When transporting the device, handle with care and do not subject it to strong

force, drag or step on the device.

•Do not touch the charger end terminals with sharp metallic objects.

•Do not forcefully pull the charge cable or damage it with sharp objects.

•Do not put fingers or insert foreign objects into any part of the charging vehicle

connector.

•Using with a worn or damaged AC outlet may cause burns or start a fire.

•Risk of explosion. This device has arcing or sparking parts that should not be

exposed to flammable vapors.

•Risk of electric shock. Do not remove cover or attempt to open the enclosure of the

device. No user serviceable parts inside. Refer servicing to qualified service

personnel.

To reduce the risk of fire, connect only to a circuit provided with 40 amperes maximum

branch circuit overcurrent protection in accordance with the National Electrical Code,

ANSI/NFPA 70, and the Canadian Electrical Code, Part I, C22.1.

•This device should be installed, adjusted, and serviced by qualified electrical personnel

familiar with the construction and operation of this type of device and the hazards

involved. Failure to observe this precaution could result in death or severe injury.

• Incorrect installation and testing of the charger could potentially damage either the

vehicle’s battery and/or the device itself. Any resulting damage is excluded of the

warranty for the device.

• Ensure that the EV cable is well positioned during charging, so it will not be stepped on,

tripped over, or subjected to damage or stress.

• Do not use this device with a frayed EV cable which has damaged insulation, or any other

sign of damage.

•Never leave children unattended while the vehicle is charging and never allow children

to play with the EV cable.

• Confirm with the local electrical requirements for the gauge, temperature rating, and type

of wire material used for the overcurrent rating.

• Lockout all electrical source circuit feeding the device in the open position before

beginning wiring or terminations. Failure to follow the instructions could result in severe

bodily injury or death.

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference, and (2) this device must

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct

the interference by one of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

-Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna

or transmitter.Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance

20cm between the radiator & your body.

Note: The country code selection is for non-US model only and is not available to all US

model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation

channels only.

3. Main size of charger (Unit: mm)

2. EV AC Charger

Emergency button

5” Color LCD

LED light

SAEJ1772

Plug

Indicator breaker

(optional)

289

(11.73 in)

409

(16.10 in)

119

(4.86 in)

4. Specification

Product Name

Rated Input Voltage

Rated Output Current

Power Frequency

Ground Protection Detection

Input Side

Output Side

Internal

CCID/RCD

General Charging Requirements

Charging Coupler Connector*

Storage Temperature

Operating Temperature

Relative Humidity of Operation

Relative Humidity of Storage

Communication

RFID

Cable length

Protection level

Installation form

AH32_ EV AC Charger

Model Name EA702C1U

200 - 240VAC / Single phase

32A

50/60Hz

Warning for disconnect input power grounding

UVP, OVP, Residual current detection,

Surge protection, Ground fault

OCP & Pilot fault

OTP, Relay welding detection, MCU function fault detection

CCID 20

SAE J1772

-40°C to +70°C

-30°C to +50°C

90%RH Maximum

95%RH Maximum

Ethernet 10M/100M(standard),

4G(optional), WiFi(optional)

ISO/IEC 14443A/B, ISO/IEC 15693, Felica™,NFC,Mifare

Mechanism specifications

Electric apparatus characteristics specifications

TYPE 3R

Wall-mounted (standard), stand type (optional)

5. Status Description of the Charger Indicating Light

LED Status

Red

Blue Continuous

lighting

Fading out Continuous

lighting

Continuous

lighting

Fading out

Green

Stand-by Charging Charging

Completed Warning

Ready for

Charging

6. Installation Instructions

SAFETY REQUIREMENTS

●

Be sure to preview the standard operating procedures (SOP) and ensure local

building and electrical codes are reviewed before installing the AC charger.

●

The AC charger should be installed by a qualified technician according to the

instruction manual and local safety regulations.

●

Use appropriate protection when connecting to the main power distribution cable.

●

Type B, C or D breaker in the upstream panel should be installed, and the rating

current of the breaker should be 40A.

●

Disconnect switch for each ungrounded conductor of ac input shall be provided by

others in accordance with the National Electric Code, ANSI/NFPA 70.

6.1 Service Wiring

●

240V Single-Phase

120V

240V

GND

NEUTRAL

(NOT USED)

CAUTION!

THE EVSE is a single-phase device. Do not

connect all three phases of a three-phase feed.

The two phases used must each measure 120 V to

neutral. Earth ground must be conneced to

neutral at only one point, usually at the breaker

panel.

●

208V Single-Phase

120V

208V

GND

NEUTRAL

(NOT USED)

L3 (NOT USED)

CAUTION!

THE 208V IS FED FROM Y-CONNECTION POWER

GRID, AC CHARGER CAN CONNECT TO L1 AND L2, L2

AND L3, L1 AND L3. EARTH GROUND MUST BE

CONNECTED TO NEUTRAL AT ONLY ONE POINT,

USUALLY AT THE BREAKER PANEL.

6.2 Wall-Mounted Installation Requirements

Attach the bracket using fasteners that are appropriate for the type of wall material,

drilling pilot holes if necessary. Use the supplied screws only if mounting the bracket

directly to a wooden stud. If mounting to another type of wall (hollow, masonry, etc.),

use fasteners that are long enough to securely anchor the Wall Connector and can hold

up to 36 kg.

6.3 EVSE Installation Requirements

Choose the Best Location for the Wall Connector Determine the parking location of the

vehicle to ensure that the charge cable reaches the charge port. The Wall Connector

should be located:

●

In an enclosed garage, typically on the vehicle's charge port side.

●

In a well-ventilated area. Avoid installation in an enclosed box, or adjacent to hot

appliances.

●

4 ft (1.2 m) above the floor.

●

8 in (190 mm) from any obstructions to allow for cable looping.

6.4 Packing list

RFID

Electric Vehicle Service Instruction

EVSE CHARGER

WALL BRACKET

CABLE HOOK

BOTTOM CASE HOOK

SCREW M4

SCREW M5

EXPANSION SCREW

KEY

RFID CARD

PRODUCT CERTIFICATION

USER MANUAL

HEX WRENCH T8

No. Content Quantity Remarks

❶

❷

❸

❹

❺

❻

❼

❽

❾

❿

⓫

⓬

⓭

Product Certification

Dateof inspection

Inspector

⓭

6.5 Tools and Materials Required

Tools required before installing the wall connector, gather the following tools:

●

Pencil or marker

●

Hole punch (optional, to push through cardboard template)

●

Wire stripper

●

Voltmeter or digital multimeter (to measure AC voltage at the installation site)

●

Phillips screwdriver

●

T8 Torx driver

●

Cable Gland information:

1. The AC input cable through hole of Cable Gland is 13~18mm (0.5" ~0.7")

2. If currently cable glands is not suitable to used, please choose a suitable cable

glands.The AC input cable through hole of the EVSE is 28.5mm / 1 “

●

Ferrules (the diameter of the ferrule depends on the diameter of the power wiring

and the construction)

●

Wiring use cable 8AWG (Max diameter: 8.36 mm); Max cross-sectional area:

8.36mm² for a maximum of 15 m between Wall Connectors.

●

Level

●

Machine drill

6.6 Installation steps

1. Select the position of the pile, configure the power and the wall surface

to be applied. Open the back cover and install the AC power cord.

L1-L2 →(Voltage : 208Vac or 240Vac)

L1(Red)

GND (Yellow green)

L2(White)

GNDL1 L2

5-5

8AWG

AC wire

specification

Assemble the back hanger.

1. Use M4 x 2 screws which are numbered 1 to lock. (Fig. 1)

2. Use STP5-32 x 4 expansion screws which are numbered 2, and instal the wall mount

shelf to the mounting wall. (Fig. 1)

3. Fig. 2 showns the installion of the wall bracket. The surroundings around the wall bracket

need to be kept at least 100mm away from the wall bracket.

100

200

•A device employing pressure terminal connectors for field wiring connections shall be provided with

instructions specifying a range of values or a nominal value of tightening torque to be applied to the

clamping screws of the terminal connectors.

•Use No. 8 AWG , 75°C copper wire and 17.7 lb-in (2.0 N-m) Torque force when connecting to I/P Terminal

Block.

(Fig. 1) (Fig. 2)

1. Assemble the case hooks.

2. Screw the hooks to the EVSE using M5

x 6 screws.

1. Mount the EVSE on the bracket.

2. During cable installation the space between

the cable and the EVSE shall be more than

18cm.

18cm

1. Turn on the power from the box.

2. Wait for the EVSE to start.

3. When the blue light is on, the EVSE is ready to charge.

7. Operating Instructions

7.1 Operation Procedure

●

User authorization

●

Connection to the charging gun

●

Charging message

●

Charging completed

* If you need to authorization an RFID card, you need to connect to

the backend system.

7.4 Troubleshooting

●

If any error messages occur during charging, follow the instructions in the above

table to troubleshoot.

●

If the problem may not be eliminated, please contact the management unit or

contact our Customer Service.

●

During operation, if any emergency needs to be interrupted immediately, press the

emergency stop button on the charger.

7.2 Operation Steps Description (please refer to the insert)

7.3 Error and Warning Message

Item Protected Content Reset Method

Input over voltage Automatic reset.

Input under voltage Automatic reset.

Input power grid grounding

disconnect

Output leakage current self-test

fail

Automatic reset.

Power cycle of AC charger to clear

warning status.

Abnormal connection with

electric vehicle Automatic reset.

Output leakage current over

limit

If this protection function trip, AC

charger will retry charging after 15

minutes and up to 4 times, after

that will latch off. Unplug charging

gun or power cycle of AC charger to

clear warning status.

Output over current Unplug charging gun or power cycle

of AC charger to clear warning status.

8.1 Daily maintenance

●

Please keep the product clean and keep the product in a clean area with low

humidity. Do not install it in an environment near the sea, with high oil, high

humidity or high dust.

●

Avoid moisture or water in the product. If there is water or moisture in the body, it

is necessary to immediately power off to avoid immediate danger, and notify the

professional personnel to carry out maintenance before next use.

●

If there is any damage or dirt on the charging gun, charging gun cable, or charging

gun holder, please contact the maintenance personnel immediately.

●

Please use the product properly. Do not hit or press hard on the case. If the case is

damaged, please contact a professional technician.

●

Avoid placing the product near hot objects and at high temperature locations, and

away from dangerous substances such as flammable gases and corrosive materials.

●

Do not place external objects or heavy objects on the product (including the power

cord and charging gun cable) to avoid danger.

8.2 Maintenance spares

●

This product is equipped with maintenance spares for maintenance use during and

over the warranty period. All warranty services and repairs shall be and performed

by certified service technicians authorized by Phihong Technology. For details,

please contact your local Phihong Technology service partner or direct to our

Customer Service.

8. Maintenance and repair

8.3 Warranty and Maintenance

●

The warranty period for this product is two years parts and labour.

●

Any spare parts provided by Phihong Technology and used as replacements for repair

are covered by a five years guarantee.

●

Replacement and repair parts manufactured by alternative manufacturers to those on

the Maintenance parts are allowed if authorized by Phihong Technology

●

After the event of any repair or maintenance under the warranty period, if there is no

purchase to extend the warranty service, Phihong Technology shall provide a

three-month warranty period for any subsequent paid repair work.

●

During the warranty period for any malfunction caused by normal use according to

the User Manual and Service Instruction (to be determined by certified maintenance

technicians of the Phihong Technology), the product shall be repaired free of charge.

Except for the following situations, the charging device shall be subject to the above

warranty terms:

1. The warranty certificate cannot be provided, or the contents of the warranty

certificate are modified or inconsistent with the label indication of the repaired

product.

2. Those who are unable to provide valid proof of purchase.

3. Those who exceed the manufacturer's specified warranty period.

4. Those who damage the product due to not following the product service

instruction for use, maintenance and storage.

5. Damage or malfunction caused by foreign object entering.

6. Unauthorized repair, disassembly or modification.

7. Damage caused by force majeure (such as lightning, excessive voltage,

earthquake, fire, flood, etc.).

8. Malfunction and damage caused by other unavoidable external factors.

9. Malfunction and damage caused by improper use of equipment, such as water or

other solutions entering into the equipment

10. Malfunction and damage caused by the grid power supply and voltage which is

not specified for use with the charger equipment

●

The above guarantees shall be made solely, and no other express or implied

warranties shall be made (including the implied warranties of merchantability,

particular and applicable reasonableness and adaptability, etc.) whether in the

contract, civil negligence, or other aspects, the Company shall not be responsible

for any special, incidental or consequential damages.

●

This statement is valid only in USA.

8.4 Maintenance history

Product name Factory number

Product model

Factory date (month) (day) (year)

Name of Customer

Tel

Address

Maintenance content