Phonak Dalia User manual

User Guide
Phonak Dalia
In-the-Ear hearing aids

2
1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the rst time 6
Hazard warnings 6
Information on product safety 9
3. Hearing aid description 11
4. Step-by-step instructions for using
the hearing aid 14
Step 1. Getting to know your hearing aid 14
Step 2. Battery preparation 16
Step 3. Inserting the battery 17
Step 4. Turning on the hearing aid 18
Step 5. Inserting the hearing aid 19
Step 6. Adjusting the volume control
in the ear 21
Step 7. Selecting the hearing program
in the ear 22
Contents

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Step 8. Removing the hearing aid 23
Step 9. Turning off the hearing aid 25
Step 10. Changing the battery 25
5. Care and maintenance 26
6. Troubleshooting 29
7. FM systems 31
8. Service and warranty 33
9. Compliance information 35
10. Information and explanation of symbols 36

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This user guide is valid for:
Non wireless models CE mark applied
Phonak Dalia 10 Petite 2012
Phonak Dalia 312 UZ Petite 2012
Phonak Dalia 13 UZ Petite 2012

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Your new hearing aid is a premium Swiss quality
product. It was developed by Phonak, one of the
world‘s leading companies in hearing technology. Your
hearing aid offers the most modern digital hearing
technology currently available on the market.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
aid has to offer. With proper use and care, you will be
able enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak – life is on www.phonak.com
1. Welcome
0459

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Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benefit from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
!The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be used
by the intended person. They should not be used by
any other person as they could damage hearing.
2. Important safety information

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!Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or the
hearing aid.
!Do not use the hearing aids in explosive areas (mines
or industrial areas with danger of explosions).
!Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and mentally challenged
people or pets. If batteries are swallowed, consult
your medical physician immediately!
!If you feel pain in or behind your ear, if it is inflamed,
if skin irritation or accelerated accumulations of ear
wax occur, please check with your hearing care
professional or physician.
!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.

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!The hearing aid contains small parts that can cause
choking, if swallowed by children. Keep out of reach
of children and mentally challenged people or pets. If
swallowed, consult a physician or hospital
immediately.
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
2. Important safety information
SKeep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of the
active implant.
Please, note that interference can also be caused by
power lines, electrostatic discharge, airport metal
detectors etc.
SKeep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.

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2.2 Information on product safety
INever immerse your hearing aid in water! Protect
it from excessive moisture. Always remove your
hearing aid before showering, bathing, or swimming
as the hearing aid contains sensitive electronic parts.
IProtect your hearing aid from the heat (never
leave it near a window or in the car). Never use a
microwave or other heating devices to dry your
hearing aid. Ask your hearing care professional about
suitable drying methods.
IWhen you are not using your hearing aid, leave the
battery compartment open so that any moisture
can evaporate. Make sure that you always completely
dry your hearing aid after use. Store the hearing
aid in a safe, dry and clean place.
IDo not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
SYou are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

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IAlways use new batteries for your hearing aid. In
case a battery is leaking, replace it immediately with
a new one to avoid any skin irritation. You can return
used batteries to your hearing care professional.
IRemove the battery if you are not using your hearing
aid for a long period of time.
2. Important safety information
ISpecial medical or dental examination including
radiation described below, may adversely affect the
correct functioning of your hearing aids. Remove and
keep them outside the examination room/area before
undergoing:
SMedical or dental examination with X-ray (also CT
scan)
SMedical examinations with MRI/NMRI scans,
generating magnetic fields
Hearing aids don’t need to be removed when passing
security gates (airports etc.). If X-ray is used at all, it
will be in very low doses, and will not affect the hearing
aids.
IDo not use your hearing aid in areas where electronic
equipment is prohibited.

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The following user instructions describe three hearing
aid models: CIC/MC (Completely in the Canal/Mini
Canal) that sit deep in the ear canal, ITC/HS (In the
Canal/Half Shell) models that are situated in the ear
canal or in the bowl of the ear, and FS (Full Shell)
models that are situated only in the bowl of the ear.
On the following pages use the labeled drawings to
identify the hearing aid that you use.
Please note: specific functions described on the
following pages may not be included in your model
because some features are optional or model
specific.
The following table shows what battery you need for
your hearing aid model.
Model Zinc air battery size IEC ANSI
(marking on package) code code
10 Petite 10A (yellow) PR70 7005ZD
312 UZ Petite 312 (brown) PR41 7002ZD
13 UZ Petite 13 (orange) PR48 7000ZD
3. Hearing aid description

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3. Hearing aid description
Phonak CIC/MC models
a Custom made shell
b Receiver (sound outlet) and wax protection system
c Battery compartment with ON/OFF switch
d Program button (optional)*
e Protected microphone inlet
f Removal handle (CIC/MC)
g Right or left indicator (right=red, left=blue)
h Vent
* A volume control is also optional; it is not shown here.
a
b
c
d e
f
h
g

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ITC/HS-model FS-model
a Custom made shell
b Receiver (sound outlet) and wax protection system
c Battery compartment with ON/OFF switch
d Protected microphone inlets
(number of inlets is optional)
e Program button (optional)
f Right or left indicator (right=red, left=blue)
g Volume control (optional)
h Vent
a
b
c
e
d
h
g
a
bc
e
d
g
h
f f

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The following chapter provides step-by-step instructions
on how to use your hearing aid. Please follow these steps
carefully. In the drawings, the parts that are particularly
important for each step are shown in green.
Step 1. Getting to know your hearing aid
Take the hearing aid in your hand and try out the
hearing aid controls, if so equipped. This will make it
easier for you to feel for and operate the controls later
on when wearing the hearing aid.
4. Step-by-step instructions for using
the hearing aid

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Turn the volume control to change the volume (Fig 1a).
Left ear Right ear
The direction you have to turn the volume control
when wearing the hearing aid in the ear is shown in
step 6 in this section.
Fig. 1a
Louder
Softer
Louder
Softer

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4. Using the hearing aid
In order to change a hearing program, press the
button displayed (Fig. 1b).
Step 2. Battery preparation
Remove the protective foil from the new battery (Fig. 2).
Wait for two minutes before inserting to activate the
battery.
Fig. 1b
Fig. 2

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Step 3. Inserting the battery
Take the hearing aid in your hand (Fig. 3a) and open
the battery door. Insert the battery so that you see the
+ symbol on the battery (Fig. 3b).
Fig. 3a Fig. 3b

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Step 4. Turning on the hearing aid
Switch on the hearing aid by closing the battery
compartment (Fig. 4).
IOpen and close the battery compartment gently
and carefully.
IIf you feel resistance when closing the battery
compartment, check to make sure the battery
is correctly inserted and in the correct direction.
If the battery is inserted the wrong way, the
hearing aid will not work and the battery
compartment can be damaged.
The hearing aid is now switched on. It can take up to
15 seconds before it starts. (When you wear the
hearing aid, you will hear an acoustic signal).
4. Using the hearing aid
Fig. 4

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Step 5. Inserting the hearing aid
This step shows you how to correctly insert the hearing
aid.
IEach hearing aid is individually programmed for
your right or left ear. For the first step identify
right and left so you will be able to insert your
hearing aid in the correct ear.
Step 5.1 Identifying the hearing aids for the right and
left ear
The color mark is located on the shell (the text is
printed in red or blue, or the shell is colored red or
blue):
right = red
left = blue
Fig. 5a

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Step 5.2 Inserting the hearing aid (all models)
With your right hand, take your hearing aid for the
right ear (marked in red, see step 5.1) between your
thumb and forefinger (Fig. 5b). For CIC models the
removal handle should be toward the bottom of
your ear.
Insert the tip of the hearing aid into the ear canal (see
the part circled in green in Fig. 5b). Carefully pull on
your earlobe and push the hearing aid into the correct
position. Ensure that it is positioned securely. In the
beginning, please use a mirror to check.
4. Using the hearing aid
Fig. 5b