Phonak Nathos S+ User manual

User Guide
Power hearing aids

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1. Welcome 5
2. Important safety information:
Please read before operating your hearing
aid for the rst time 6
2.1 Hazard warnings 6
2.2 Information on product safety 9
3. Hearing aid description 12
4. Step-by-step instructions for using
the hearing aid 15
Step 1. Getting to know your hearing aid 15
Step 2. Battery preparation 17
Step 3. Inserting the battery 18
Step 4. Turning on the hearing aid 19
Step 5. Inserting the hearing aid 20
Step 6. Adjusting the volume control
behind the ear 25
Step 7. Selecting the hearing program
behind the ear 26
Step 8. Removing the hearing aid 27
Step 9. Turning off the hearing aid 28
Contents

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Step 10. Changing the battery 29
Step 11. Changing the battery in hearing aid
with a secured battery compartment 30
5. Care and maintenance 36
6. Troubleshooting 40
7. Wireless accessories description 42
8. Service and warranty 52
9. Compliance information 53
10. Information and description of symbols 54

This user guide is valid for:
Wireless models CE mark applied
Phonak Nathos S+ SP W 2014
Phonak Nathos S+ UP W 2014
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Your new hearing aid is a premium Swiss quality product.
It was developed by Phonak, one of the world‘s leading
companies in hearing technology. Your hearing aid offers
the most modern digital hearing technology currently
available on the market.
Please read these user instructions thoroughly in order to
benefit from all the possibilities your new hearing aid has
to offer. With proper use and care, you will be able to
enjoy your hearing aid for many years to come.
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.co.uk
1. Welcome

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Please read the information on the following pages
before using your hearing aid.
A hearing aid will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions. Infrequent use
of a hearing aid does not permit a user to attain full
benet from it. The use of a hearing aid is only
part of hearing habilitation and may need to be
supplemented by auditory training and instruction
in lipreading.
2.1Hazard warnings
!The intended use of hearing aids is to amplify and
transmit sound to the ears and hereby compensate
for impaired hearing. The hearing aids (specially
programmed for each hearing loss) must only be used
by the intended person. They should not be used by
any other person as they could damage hearing.
!Changes or modifications to the hearing aid that
were not explicitly approved by Phonak are not
permitted. Such changes may damage your ear or
the hearing aid.
2. Important safety information

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!Do not use the hearing aids in explosive areas
(mines or industrial areas with danger of
explosions).
!Hearing aid batteries are toxic if they are swallowed!
Keep out of reach of children and mentally
challenged people or pets. If batteries are
swallowed, consult your physician immediately!
!Tamperproof solutions for the battery door, ear
hook and integrated Roger/FM receiver (if used)
must be attached for children younger than 36
months to prevent accidental swallowing of the
battery or small parts of the device. In case one of
these secured mechanisms is damaged by applying
too much force or using an inappropriate tool, the
device should be brought to your hearing care
professional for repair or exchange.
!If you feel pain in or behind your ear, if it is inflamed
or if skin irritation and accelerated accumulations
of ear wax occur, please check with your hearing care
professional or physician.

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!In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.
!Hearing programs in the directional microphone mode
reduce background noises. Please be aware that
warning signals or noises coming from behind, e. g.
cars, are partially or entirely suppressed.
!This hearing aid is not designed to be used for
children below 36 months. The Hearing aid contains
small parts that can cause choking, if swallowed by
children. Keep out of reach of children and mentally
challenged people or pets. If swallowed, consult a
physician or hospital immediately.
!External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG, to avoid any electrical shock.
2. Important safety information

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2.2 Information on product safety
IYour hearing aid is resistant to water, sweat and dust
under the conditions listed in chapter 5. After
exposure to any of these elements the hearing aid
!The following is only applicable for persons with
active implantable medical devices (i.e. pacemakers,
defibrillators, etc.):
SKeep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant. If you
experience any interference, do not use the wireless
hearing aids and contact the manufacturer of
the active implant. Please, note that interference
can also be caused by power lines, electrostatic
discharge, airport metal detectors etc.
SKeep magnets (i.e. battery handling tool, EasyPhone
magnet, etc.) at least 15 cm (6 inches) away from
the active implant.
SYou are not permitted to use wireless accessories
for your hearing aids. Ask your hearing care
professional for details.

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must be cleaned and dried, as the hearing aid
contains sensitive electronic parts.
INever wash the microphone inputs. Doing so could
cause it to lose its special acoustic features.
IProtect your hearing aid from heat (never leave it
near a window or in the car). Never use a microwave
or other heating devices to dry your hearing aid. Ask
your hearing care professional about suitable drying
methods.
IWhen you are not using your hearing aid, leave the
battery compartment open so that any
moisture can evaporate. Make sure that you always
completely dry your hearing aid after use. Store the
hearing aid in a safe, dry and clean place.
IDo not drop your hearing aid! Dropping onto a hard
surface can damage your hearing aid.
IAlways use new batteries for your hearing aid. In case
a battery is leaking, replace it immediately with a
new one to avoid any skin irritation.You can return
used batteries to your hearing care professional.
2. Important safety information